NFU Mutual

The NFU (National Farmers Union) Mutual was founded over 100 years ago to help provide insurance for farmers.

Today, it provides insurance and investments across the whole market - you don't have to be a farmer to apply for its products. But it specialises in covering those who live in rural areas.

It offers a range of financial products, from ISAs to insurance for horses. They also offer car and home insurance.

NFU Mutual
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Gold ribbon: first place

Car insurance

Ranked 2nd of 50 providers reviewed.

Customer happiness 82%
Customer trust 79%
Complaints performance 78%
Transparency rating 57%
Fairer Finance score
Reviewed Autumn 2018
74%
Gold ribbon: first place

Home insurance

Ranked 2nd of 48 providers reviewed.

Customer happiness 72%
Customer trust 67%
Complaints performance 80%
Transparency rating 60%
Fairer Finance score
Reviewed Autumn 2018
69%
Gold ribbon: first place

Life insurance

Ranked 3rd of 21 providers reviewed.

Claims score 100%
Complaints performance 86%
Transparency rating 61%
Fairer Finance score
Reviewed Autumn 2018
82%

Car insurance

NFU Mutual

Car Insurance

3 stars
Cover for keys/locks if lost i £0
Uninsured driver promise i
Courtesy car for duration of repair i
Windscreen repair excess i £0
Windscreen replacement excess i £50
Cover for keys/locks if stolen i Unlimited
Cover for replacing original audio/visual equipment i Unlimited
24hr helpline available i
Repairs guarantee (years) i Lifetime
Courtesy car provided if stolen / total loss i

Home insurance

NFU Mutual

Home and Lifestyle

4 stars
Escape of water excess i £250
Matching sets i
Theft from outbuildings i £5,000
24hr helpline i
Alternative accommodation i £75,000
Cover for keys/locks if lost i £1,000
Money in the home i £2,500
New for old i

Buildings insurance

NFU Mutual

Home and Lifestyle

3 stars
Trace & access i £10,000
Matching sets i
Cover for keys/locks if lost i £1,000
Compulsory excess i £50
Escape of water excess i £250
Alternative accommodation cover limit i £75,000
Cover for keys/locks if stolen i Sum insured
Property owner liability i £2,500,000
24hr helpline i

Contents insurance

NFU Mutual

Home and Lifestyle

5 stars
Theft from outbuildings i £5,000
Matching sets i
Cover for keys/locks if lost i £1,000
Cycles included whilst in the home i Part of sum insured
New for old i
Alternative accomodation i 25% of sum insured
Money in the home i £2,500
Cover for keys/locks if stolen i Sum insured
24hr helpline i