Our customer experience ratings
Our unique customer experience reviews are designed to help you find a bank, building society or insurer that offers good service, not just a good rate or price.
Providers awarded a Fairer Finance Gold Ribbon perform the best in our Customer Experience Ratings. They often have some of the happiest and most trusting customers, and handle complaints well. They also tend to be the most transparent – so they explain the key features of their products well, and have clear and simple documents.
Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.