Mortgages

Start your search for good value mortgages by taking a look at Fairer Finance's latest ratings.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Coventry Building Society

Coventry Building Society
65% 61% 96% 77% 75%
Gold

Nationwide

Nationwide
67% 63% 82% 77% 72%
Gold

Chelsea Building Society

Chelsea Building Society
65% 63% 80% 76% 71%
Gold

Principality Building Society

Principality Building Society
73% 68% 82% 51% 69%
Silver

Skipton Building Society

Skipton Building Society
61% 59% 76% 71% 67%
Silver

First Direct

First Direct
73% 62% 75% 56% 66%
Silver

Lloyds Bank

Lloyds Bank
60% 57% 83% 62% 66%
Bronze

Yorkshire Bank

Yorkshire Bank
59% 64% 77% 60% 65%
Bronze

Yorkshire Building Society

Yorkshire Building Society
56% 56% 80% 65% 64%
Bronze

Halifax

Halifax
61% 56% 78% 60% 64%

Bank of Scotland

59% 59% 78% 55% 63%

Santander

60% 55% 76% 60% 63%

Virgin Money

50% 50% 77% 73% 62%

Leeds Building Society

59% 48% 83% 59% 62%

Clydesdale Bank

55% 55% 77% 58% 61%

NatWest

61% 55% 74% 53% 61%

TSB

57% 51% 67% 67% 60%

HSBC

57% 53% 75% 54% 59%

Barclays

61% 56% 61% 56% 59%

AIB

49% 50% 71% 54% 56%

Bank of Ireland (UK)

40% 41% 82% 58% 55%

Royal Bank of Scotland

48% 44% 72% 54% 54%

Platform

40% 38% 56% 52% 47%

More customer experience ratings