Mortgages

Start your search for good value mortgages by taking a look at Fairer Finance's autumn ratings.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Nationwide

Nationwide
66% 57% 83% 71% 69%
Gold

Coventry Building Society

Coventry Building Society
59% 51% 96% 63% 68%
Gold

First Direct

First Direct
72% 67% 75% 55% 67%
Silver

Skipton Building Society

Skipton Building Society
68% 53% 90% 37% 62%
Silver

Yorkshire Building Society

Yorkshire Building Society
59% 47% 83% 54% 61%
Silver

Halifax

Halifax
55% 46% 82% 60% 61%
Bronze

Lloyds Bank

Lloyds Bank
56% 46% 80% 58% 60%
Bronze

Virgin Money

Virgin Money
49% 43% 85% 60% 59%
Bronze

Chelsea Building Society

Chelsea Building Society
49% 46% 83% 57% 59%

Bank of Scotland

53% 44% 85% 52% 58%

Co-operative Bank

47% 45% 74% 62% 57%

HSBC

54% 43% 75% 51% 56%

Leeds Building Society

58% 41% 82% 42% 56%

Barclays

57% 44% 71% 46% 54%

NatWest

54% 42% 72% 46% 54%

Santander

51% 40% 74% 42% 52%

Bank of Ireland

42% 33% 85% 43% 51%

Clydesdale Bank

49% 38% 72% 42% 50%

TSB

54% 43% 48% 43% 47%

Yorkshire Bank

43% 27% 72% 45% 47%

Royal Bank of Scotland

43% 27% 68% 45% 46%

More customer experience ratings