Mortgages

Start your search for good value mortgages by taking a look at Fairer Finance's latest ratings.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Coventry Building Society

Coventry Building Society
62.56% 55.17% 95.28% 81.72% 73%
Gold

Nationwide

Nationwide
66.12% 58.17% 77.79% 74.39% 70%
Gold

Yorkshire Building Society

Yorkshire Building Society
60.8% 52.78% 92.54% 70.36% 68%
Silver

Principality Building Society

Principality Building Society
73.15% 60.19% 90.18% 39.9% 66%
Silver

AIB

AIB
67.12% 63.96% 88% 51.89% 66%
Silver

Skipton Building Society

Skipton Building Society
66.67% 50.45% 81.05% 64.49% 64%
Silver

First Direct

First Direct
66.61% 63.61% 80.04% 45.5% 64%
Bronze

HSBC

HSBC
54.47% 50.15% 80.04% 62.4% 62%
Bronze

Lloyds Bank

Lloyds Bank
54.8% 44.29% 82.02% 67.11% 62%

Halifax

55.56% 48.58% 81.62% 61.35% 61%

TSB

54.36% 44.7% 66.85% 73.7% 61%

Clydesdale Bank

51.75% 39.47% 81.32% 62.72% 60%

Leeds Building Society

54.31% 41.95% 91.65% 55% 60%

Virgin Money

48.08% 41.95% 71.17% 67.36% 60%

Yorkshire Bank

55.22% 32.09% 81.32% 60.29% 59%

Chelsea Building Society

38.33% 39.17% 92.54% 67.07% 58%

NatWest

55.46% 47.18% 78.9% 52.1% 58%

Santander

53.62% 43.1% 77.17% 56.71% 58%

Barclays

58.82% 48.9% 72.25% 40.67% 55%

Bank of Ireland (UK)

44.86% 34.86% 87.18% 51.55% 54%

Royal Bank of Scotland

49.11% 30.8% 78.84% 52.59% 52%

More customer experience ratings