Mortgages

Start your search for good value mortgages by taking a look at Fairer Finance's spring ratings.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Nationwide

Nationwide
70% 60% 76% 69% 68%
Gold

Yorkshire Building Society

Yorkshire Building Society
69% 56% 85% 58% 67%
Gold

TSB

TSB
62% 52% 75% 73% 65%
Gold

Coventry Building Society

Coventry Building Society
55% 50% 98% 54% 64%
Gold

First Direct

First Direct
68% 60% 77% 52% 64%
Gold

Skipton Building Society

Skipton Building Society
61% 51% 83% 55% 63%
Gold

Chelsea Building Society

Chelsea Building Society
58% 48% 85% 58% 62%
Silver

Lloyds Bank

Lloyds Bank
59% 48% 82% 50% 60%
Bronze

Clydesdale Bank

Clydesdale Bank
57% 46% 78% 55% 59%

Bank of Ireland

53% 44% 83% 50% 57%

Halifax

54% 44% 81% 50% 57%

Virgin Money

48% 39% 80% 54% 55%

HSBC

56% 45% 77% 43% 55%

Barclays

55% 42% 73% 49% 55%

Bank of Scotland

47% 39% 81% 51% 54%

Santander

49% 37% 70% 58% 54%

Leeds Building Society

53% 42% 74% 45% 53%

Yorkshire Bank

46% 35% 78% 55% 53%

Natwest

56% 45% 71% 33% 51%

Co-operative Bank

46% 37% 73% 41% 49%

Royal Bank of Scotland

41% 28% 70% 33% 43%

More customer experience ratings