Mortgages

Start your search for good value mortgages by taking a look at Fairer Finance's spring ratings.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Nationwide

Nationwide
68% 59% 82% 73% 70%
Gold

Coventry Building Society

Coventry Building Society
58% 52% 95% 66% 68%
Gold

Yorkshire Building Society

Yorkshire Building Society
64% 54% 87% 67% 68%
Gold

First Direct

First Direct
67% 62% 73% 57% 65%
Gold

Principality Building Society

Principality Building Society
72% 61% 89% 31% 63%
Silver

Chelsea Building Society

Chelsea Building Society
43% 45% 87% 68% 61%
Silver

Halifax

Halifax
55% 46% 83% 59% 61%
Bronze

Bank of Scotland

Bank of Scotland
50% 46% 83% 61% 60%
Bronze

Lloyds Bank

Lloyds Bank
56% 44% 81% 60% 60%
Bronze

Skipton Building Society

Skipton Building Society
65% 49% 81% 43% 59%

Virgin Money

50% 41% 78% 58% 57%

Leeds Building Society

55% 40% 82% 38% 54%

Tesco Bank

56% 54% 77% 29% 54%

Barclays

57% 46% 70% 39% 53%

Santander

51% 40% 72% 46% 53%

Bank of Ireland

45% 33% 84% 48% 52%

Clydesdale Bank

52% 37% 76% 44% 52%

HSBC

55% 48% 73% 32% 52%

NatWest

54% 43% 72% 32% 50%

Yorkshire Bank

50% 30% 76% 44% 50%

Co-operative Bank

46% 38% 68% 44% 49%

TSB

59% 48% 58% 30% 49%

Royal Bank of Scotland

45% 28% 69% 32% 43%

More customer experience ratings