Mortgages

Start your search for good value mortgages by taking a look at Fairer Finance's latest ratings.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Coventry Building Society

Coventry Building Society
63.02% 55.1% 95.28% 79.28% 73%
Gold

Principality Building Society

Principality Building Society
78.38% 69.94% 90.18% 47.69% 72%
Gold

Yorkshire Building Society

Yorkshire Building Society
63.47% 57.72% 92.54% 67.44% 70%
Gold

First Direct

First Direct
72.46% 70.09% 80.04% 58.18% 70%
Gold

Nationwide

Nationwide
65.4% 60.1% 77.79% 76.23% 70%
Silver

Skipton Building Society

Skipton Building Society
64.77% 54.19% 81.05% 69.55% 67%
Silver

AIB

AIB
65.37% 60.23% 88% 51.16% 66%
Bronze

HSBC

HSBC
58.69% 54.57% 80.04% 62.38% 64%

Lloyds Bank

57.05% 49.15% 82.02% 65.6% 63%

Chelsea Building Society

53.33% 43.2% 92.54% 63.96% 63%

Halifax

57.76% 52.52% 81.62% 58.54% 63%

Leeds Building Society

53.27% 45.11% 91.65% 56.53% 62%

NatWest

59.14% 52.48% 78.9% 53.91% 61%

Yorkshire Bank

61.24% 39.99% 81.32% 55.34% 59%

Bank of Ireland (UK)

46.37% 47.22% 87.18% 54.06% 59%

Clydesdale Bank

47.51% 43.78% 81.32% 60.1% 58%

Santander

56.88% 47.38% 77.17% 48.96% 58%

Virgin Money

45.38% 40.39% 71.17% 64.9% 55%

Barclays

58.56% 49.91% 72.25% 40.85% 55%

Royal Bank of Scotland

50.14% 35.68% 78.84% 54.66% 55%

TSB

54.13% 46.09% 66.85% 44.73% 53%

More customer experience ratings