Mortgages

Start your search for good value mortgages by taking a look at Fairer Finance's latest ratings.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Coventry Building Society

Coventry Building Society
65% 61% 95% 81% 76%
Gold

Principality Building Society

Principality Building Society
81% 73% 83% 56% 73%
Gold

Nationwide

Nationwide
67% 61% 82% 80% 73%
Gold

Chelsea Building Society

Chelsea Building Society
62% 53% 85% 78% 70%
Gold

Yorkshire Building Society

Yorkshire Building Society
64% 64% 85% 64% 69%
Silver

First Direct

First Direct
73% 67% 78% 53% 68%
Bronze

Skipton Building Society

Skipton Building Society
60% 58% 76% 73% 66%
Bronze

Lloyds Bank

Lloyds Bank
58% 57% 84% 65% 66%

Bank of Scotland

59% 55% 80% 66% 65%

Leeds Building Society

60% 53% 85% 62% 65%

Halifax

59% 54% 80% 62% 64%

Yorkshire Bank

59% 55% 83% 58% 64%

HSBC

58% 53% 78% 63% 63%

Santander

57% 52% 77% 63% 62%

Virgin Money

49% 48% 82% 68% 62%

NatWest

59% 52% 78% 56% 62%

Bank of Ireland (UK)

51% 46% 88% 61% 61%

TSB

53% 48% 69% 68% 60%

Clydesdale Bank

49% 39% 83% 61% 58%

Barclays

61% 55% 65% 51% 58%

Royal Bank of Scotland

53% 44% 75% 58% 58%

AIB

56% 57% 62% 55% 58%

Platform

49% 45% 60% 49% 51%

More customer experience ratings