Mortgages

Start your search for good value mortgages by taking a look at Fairer Finance's latest ratings.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Coventry Building Society

Coventry Building Society
64% 60% 96% 75% 74%
Gold

Nationwide

Nationwide
66% 62% 81% 71% 70%
Gold

Yorkshire Building Society

Yorkshire Building Society
62% 59% 82% 74% 69%
Gold

First Direct

First Direct
70% 64% 80% 57% 68%
Gold

Principality Building Society

Principality Building Society
73% 66% 88% 43% 67%
Gold

Skipton Building Society

Skipton Building Society
60% 60% 77% 70% 67%
Silver

Lloyds Bank

Lloyds Bank
59% 56% 83% 63% 65%
Bronze

Chelsea Building Society

Chelsea Building Society
53% 47% 82% 76% 64%
Bronze

Halifax

Halifax
59% 55% 81% 62% 64%
Bronze

Leeds Building Society

Leeds Building Society
56% 53% 87% 60% 64%

TSB

57% 52% 73% 72% 63%

Yorkshire Bank

58% 46% 84% 60% 62%

HSBC

58% 52% 80% 56% 61%

Santander

56% 51% 77% 59% 61%

Clydesdale Bank

50% 48% 84% 59% 60%

Virgin Money

49% 46% 81% 65% 60%

NatWest

59% 52% 77% 51% 60%

Bank of Ireland (UK)

50% 48% 85% 52% 59%

Barclays

60% 54% 67% 49% 58%

Royal Bank of Scotland

49% 40% 81% 52% 55%

AIB

54% 53% 56% 50% 53%

More customer experience ratings