Mortgages

Start your search for good value mortgages by taking a look at Fairer Finance's spring ratings.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Coventry Building Society

Coventry Building Society
57% 52% 96% 67% 68%
Gold

Nationwide

Nationwide
69% 59% 79% 62% 67%
Gold

Yorkshire Building Society

Yorkshire Building Society
66% 55% 85% 56% 66%
Gold

Principality Building Society

Principality Building Society
72% 59% 81% 43% 64%
Silver

TSB

TSB
58% 47% 78% 67% 62%
Silver

Skipton Building Society

Skipton Building Society
64% 52% 80% 52% 62%
Bronze

First Direct

First Direct
66% 60% 75% 42% 61%
Bronze

Lloyds Bank

Lloyds Bank
58% 47% 82% 55% 61%
Bronze

Chelsea Building Society

Chelsea Building Society
53% 48% 85% 55% 60%
Bronze

Clydesdale Bank

Clydesdale Bank
62% 49% 79% 50% 60%
Bronze

Halifax

Halifax
54% 45% 82% 55% 59%

Bank of Ireland

50% 41% 88% 52% 58%

Bank of Scotland

49% 43% 82% 56% 58%

Barclays

57% 45% 71% 51% 56%

Yorkshire Bank

50% 38% 79% 50% 54%

Virgin Money

49% 38% 79% 49% 54%

Leeds Building Society

52% 40% 77% 42% 53%

Santander

50% 38% 72% 51% 53%

HSBC

54% 48% 75% 35% 53%

Co-operative Bank

49% 40% 73% 40% 50%

Natwest

56% 47% 69% 29% 50%

Royal Bank of Scotland

43% 25% 70% 29% 42%

More customer experience ratings