NatWest

Natwest is one of the largest banks in the UK, and has a network of almost 1,000 branches. Its headquarters are in London. 

It can trace its history back to the Smith’s Bank, which was founded in 1658. It was established in its current form in 1968, following a merger between National Provincial Bank and Westminster Bank. 

It became part of the Royal Bank of Scotland (RBS) Group in 2000. RBS Group is listed on the London Stock Exchange and is a member of the FTSE 100. 

Natwest offers the full range of banking products, from current and savings accounts to personal loans, mortgages and credit cards. It also offers a range of insurance products. 


NatWest
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Bank accounts

Ranked 22nd of 28 providers reviewed.

Customer happiness 60.56%
Customer trust 56.36%
Complaints performance 58.32%
Transparency rating 75.51%
Fairer Finance score
Reviewed Spring 2022
63%

Credit cards

Ranked 20th of 31 providers reviewed.

Customer happiness 59.78%
Customer trust 55.83%
Complaints performance 58.32%
Transparency rating 56.6%
Fairer Finance score
Reviewed Spring 2022
58%
Gold ribbon: first place

Home insurance (building and contents)

Ranked 13th of 49 providers reviewed.

Customer happiness 61.02%
Customer trust 62.53%
Complaints performance 74.85%
Transparency rating 68.85%
Fairer Finance score
Reviewed Spring 2022
67%

Investing and pensions

Our ratings for Investing and pensions are hosted exclusively on The Times Money Mentor site.

Go there now to find out how we rated this product.

Mortgages

Ranked 17th of 21 providers reviewed.

Customer happiness 58.61%
Customer trust 51.68%
Complaints performance 77.31%
Transparency rating 50.64%
Fairer Finance score
Reviewed Spring 2022
60%

Personal loans

Ranked 19th of 25 providers reviewed.

Customer happiness 63.04%
Customer trust 55.07%
Complaints performance 58.32%
Transparency rating 50.07%
Fairer Finance score
Reviewed Spring 2022
57%

Savings accounts

Ranked 34th of 49 providers reviewed.

Customer happiness 50.32%
Customer trust 56.84%
Complaints performance 58.32%
Transparency rating 73.86%
Fairer Finance score
Reviewed Spring 2022
60%

Bank accounts

Basic bank accounts

NatWest

Foundation Account

4 stars
Cash withdrawal fee in UK (own bank) i £0.00
Annual fee i £0.00
Part of FSCS i
Faster Payment limit i £20,000.00
Maximum cash machine withdrawal per day i £300.00

Current accounts

NatWest

Reward

5 stars
Annual fee i £24.00
Maximum cash machine withdrawal per day i £300.00
Part of FSCS i
Cash withdrawal fee in UK (own bank) i £0.00
Card payment fee (£) i £0.00
App capability? i

NatWest

Select

4 stars
Annual fee i £0.00
Maximum cash machine withdrawal per day i £300.00
Part of FSCS i
Cash withdrawal fee in UK (own bank) i £0.00
Card payment fee (£) i £0.00
App capability? i

Foreign use bank accounts

NatWest

Reward Silver

3 stars
Foreign cash withdrawal fee i 2.75%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 0%
Is there a limit on free cash withdrawals? i No free cash withdrawals

NatWest

Reward Platinum

3 stars
Foreign cash withdrawal fee i 2.75%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 0%
Is there a limit on free cash withdrawals? i No free cash withdrawals

NatWest

Premier Reward Black

3 stars
Foreign cash withdrawal fee i 2.75%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 0%
Is there a limit on free cash withdrawals? i No free cash withdrawals

NatWest

Student bank account

1 stars
Foreign cash withdrawal fee i 2.75%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 2.75%
Is there a limit on free cash withdrawals? i No free cash withdrawals

NatWest

Foundation Account

1 stars
Foreign cash withdrawal fee i 2.75%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 2.75%
Is there a limit on free cash withdrawals? i No free cash withdrawals

NatWest

Premier Select Account

1 stars
Foreign cash withdrawal fee i 2.75%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 2.75%
Is there a limit on free cash withdrawals? i No free cash withdrawals

NatWest

Premier Reward Account

1 stars
Foreign cash withdrawal fee i 2.75%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 2.75%
Is there a limit on free cash withdrawals? i No free cash withdrawals

NatWest

Select

1 stars
Foreign cash withdrawal fee i 2.75%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 2.75%
Is there a limit on free cash withdrawals? i No free cash withdrawals

NatWest

Reward

1 stars
Foreign cash withdrawal fee i 2.75%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 2.75%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Overdrafts

NatWest

Premier Select Account

3 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £0.00
Arranged overdraft interest rate (representative EAR) i 19.49%

NatWest

Premier Reward Black

3 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £0.00
Arranged overdraft interest rate (representative EAR) i 19.49%

NatWest

Select

1 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £0.00
Arranged overdraft interest rate (representative EAR) i 39.49%

NatWest

Reward

1 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £0.00
Arranged overdraft interest rate (representative EAR) i 39.49%

NatWest

Reward Silver

1 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £0.00
Arranged overdraft interest rate (representative EAR) i 39.49%

NatWest

Reward Platinum

1 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £0.00
Arranged overdraft interest rate (representative EAR) i 39.49%

NatWest

Premier Reward Account

1 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £0.00
Arranged overdraft interest rate (representative EAR) i 39.49%

Premium bank accounts

NatWest

Reward Platinum

4 stars
Add-ons, cashback and rewards i £5/month rewards (requires at least two direct debits of at least £2 each and one mobile app login), UK Insurance worldwide travel insurance (including winter sports), UK Insurance UK breakdown insurance, AIG phone insurance, Tastecard, up to 40% off cinema tickets, 10% discount on holidays, hotels, car hire and more, 5% discount when you book a cruise, Airport lounge access for 2 with any flight or holiday booking under Travel services
Part of FSCS or international equivalent i

NatWest

Reward Silver

2 stars
Add-ons, cashback and rewards i £5/month rewards (requires at least two direct debits of at least £2 each and one mobile app login), UK Insurance LTD European travel insurance (including winter sports) for holder and family, AIG phone insurance, Tastecard, up to 40% off cinema tickets
Part of FSCS or international equivalent i

Student bank accounts

NatWest

Student bank account

4 stars
Arranged overdraft limit i £2,000 (£500 in first term)
Tiered repayment of overdraft i
Switching / sign up incentive i 4 year Tastecard and £80

Business Credit Cards

Everyday Business Credit Cards

NatWest

Business Credit Card Mastercard

2 stars
Representative APR i 24.3%
Annual fee in first year i £30.00
Using card in Europe charge i 2.95%
Using card worldwide charge i 2.95%

Foreign Use Business Credit Cards

NatWest

Business Plus Credit Card Mastercard

4 stars
Using card in Europe charge i 0%
Using card worldwide charge i 0%
Annual fee in first year i £70.00
Representative APR i 29%
Rewards i Get 0.5% cashback on every purchase, Limited to £400 per year, 2% on eligible trade/business suppliers and 1% on eligible fuel and accommodation.

NatWest

Business Credit Card Mastercard

3 stars
Using card in Europe charge i 2.95%
Using card worldwide charge i 2.95%
Annual fee in first year i £30.00
Representative APR i 24.3%
Rewards i

Reward Business Credit Cards

NatWest

Business Plus Credit Card Mastercard

1 stars
Rewards i Get 0.5% cashback on every purchase, Limited to £400 per year, 2% on eligible trade/business suppliers and 1% on eligible fuel and accommodation.
Annual Purchase Rate i 13.9%
Annual fee in first year i £70.00
Annual fee after first year i £70.00
Representative APR i 29%
Annual cash withdrawal rate i 13.9%
Using card Europe charge i 0%
Using card worldwide charge i 0%

Credit cards

0% balance transfer credit cards

NatWest

Balance Transfer Credit Card

4 stars
Duration of 0% balance transfer offer period i 22 months
Balance transfer fee during promotional period i 0%
Representative APR i 21.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 0%
Representative balance transfer rate i 1.663%
Risk based? i

NatWest

Purchase and Balance Transfer Credit Card

3 stars
Duration of 0% balance transfer offer period i 23 months
Balance transfer fee during promotional period i 2.49%
Representative APR i 21.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 2.49%
Representative balance transfer rate i 1.663%
Risk based? i

0% purchase credit cards

NatWest

Purchase and Balance Transfer Credit Card

4 stars
Duration of purchases offer period i 23 months
Representative APR i 21.9%
Highest APR i 29.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 1.663%
Number of days before interest is charged on purchases i 56 days
Risk based? i

NatWest

Balance Transfer Credit Card

3 stars
Duration of purchases offer period i 3 months
Representative APR i 21.9%
Highest APR i 29.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 1.663%
Number of days before interest is charged on purchases i 56 days
Risk based? i

Cashback and reward credit cards

NatWest

Reward

2 stars
Reward extras i
Representative APR i 26.8%
Risk based? i
Annual fee in first year i £24.00
Annual fee after first year i £24.00
Foreign purchase fee i 0%

NatWest

Reward Black

1 stars
Reward extras i
Representative APR i 40.7%
Risk based? i
Annual fee in first year i £84.00
Annual fee after first year i £84.00
Foreign purchase fee i 0%

Foreign use credit cards

NatWest

Purchase and Balance Transfer Credit Card

3 stars
Foreign purchase fee i 0%
Foreign withdrawal fee i 3%
Representative APR i 21.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.663%

NatWest

Balance Transfer Credit Card

3 stars
Foreign purchase fee i 0%
Foreign withdrawal fee i 3%
Representative APR i 21.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.663%

NatWest

The NatWest Credit Card

3 stars
Foreign purchase fee i 0%
Foreign withdrawal fee i 3%
Representative APR i 12.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.016%

NatWest

Reward

3 stars
Foreign purchase fee i 0%
Foreign withdrawal fee i 3%
Representative APR i 26.8%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.663%

NatWest

Reward Black

3 stars
Foreign purchase fee i 0%
Foreign withdrawal fee i 3%
Representative APR i 40.7%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.663%

Low rate credit cards

NatWest

The NatWest Credit Card

1 stars
Representative APR i 12.9%
Highest APR i 19.9%
Representative purchase rate i 1.016%
Risk based? i
Representative balance transfer rate i 1.016%
Representative money transfer rate i 2.005%

Money transfer credit cards

NatWest

Purchase and Balance Transfer Credit Card

1 stars
Money transfer rate during promotional period i
Duration of money transfer offer period i
Money transfer fee during promotional period i
Representative APR i 21.9%
Risk based? i
Representative cash transaction interest rate i 2.005%

NatWest

The NatWest Credit Card

1 stars
Money transfer rate during promotional period i
Duration of money transfer offer period i
Money transfer fee during promotional period i
Representative APR i 12.9%
Risk based? i
Representative cash transaction interest rate i 2.005%

NatWest

Reward

1 stars
Money transfer rate during promotional period i
Duration of money transfer offer period i
Money transfer fee during promotional period i
Representative APR i 26.8%
Risk based? i
Representative cash transaction interest rate i 2.005%

NatWest

Reward Black

1 stars
Money transfer rate during promotional period i
Duration of money transfer offer period i
Money transfer fee during promotional period i
Representative APR i 40.7%
Risk based? i
Representative cash transaction interest rate i 2.005%

NatWest

Balance Transfer Credit Card

1 stars
Money transfer rate during promotional period i
Duration of money transfer offer period i
Money transfer fee during promotional period i
Representative APR i 21.9%
Risk based? i
Representative cash transaction interest rate i 2.005%

Home insurance (building and contents)

NatWest

Elite Home Insurance

3 stars
Matching sets (Contents) i
Theft from outbuildings cover limit i £5,000.00
Escape of water excess i £450.00
Garden plants i
Alternative accommodation cover limit for contents i £30,000.00
Alternative accommodation cover limit for buildings i £50,000.00
Cover for keys if lost i Sum insured
Money in the home i £1,000.00
Replace belongings new for old i
24hr helpline i
Dual Contents i

NatWest

Standard Home Insurance

1 stars
Matching sets (Contents) i
Theft from outbuildings cover limit i £2,500.00
Escape of water excess i £450.00
Garden plants i
Alternative accommodation cover limit for contents i £15,000.00
Alternative accommodation cover limit for buildings i £25,000.00
Cover for keys if lost i Sum insured
Money in the home i £500.00
Replace belongings new for old i
24hr helpline i
Dual Contents i

Buildings insurance

NatWest

Elite Home Insurance

3 stars
Trace and Access i £10,000.00
Cover for keys if lost i Sum insured
Matching sets i
Rainfall (mm) i Not Defined
Alternative accommodation cover limit i £50,000.00
Cover for keys if stolen i Sum insured
Compulsory excess i £50.00
Escape of water excess i £500.00
24hr helpline i
Property owner liability i £5,000,000.00

NatWest

Standard Home Insurance

2 stars
Trace and Access i £5,000.00
Cover for keys if lost i Sum insured
Matching sets i
Rainfall (mm) i Not Defined
Alternative accommodation cover limit i £25,000.00
Cover for keys if stolen i Sum insured
Compulsory excess i £50.00
Escape of water excess i £500.00
24hr helpline i
Property owner liability i £2,000,000.00

Contents insurance

NatWest

Elite Home Insurance

4 stars
Matching sets i
Cover for keys if lost i Sum insured
Theft from outbuildings cover limit i £5,000.00
Cycles included whilst in the home i Part of sum insured
Replace belongings new for old i
Cover for keys if stolen i Sum insured
Money in the home i £1,000.00
Alternative accommodation cover limit i £30,000.00
24hr helpline i

NatWest

Standard Home Insurance

3 stars
Matching sets i
Cover for keys if lost i Sum insured
Theft from outbuildings cover limit i £2,500.00
Cycles included whilst in the home i Part of sum insured
Replace belongings new for old i
Cover for keys if stolen i Sum insured
Money in the home i £500.00
Alternative accommodation cover limit i £15,000.00
24hr helpline i

Life insurance

Over 50s life insurance

NatWest

Guaranteed Sixty-Plus Life Insurance (increasing insurance)

3 stars
Age when premiums stop i 90
Cover for accidental death in waiting period i 3x full payout
How long after policy is started can full benefits be claimed? i 24 months
Maximum age i 80
Payout for accidental death outside waiting period i Full payout
Can you reduce monthly payments? i
If a payment is missed, how long until the policy is cancelled? i 30 days
Does the policy offer the customer a proportionate amount of money back if they choose to cancel after paying 50% or more of the scheduled monthly payments? i
Discount offered with a funeral provider? i

NatWest

Guaranteed Sixty-Plus Life Insurance (level insurance)

3 stars
Age when premiums stop i 90
Cover for accidental death in waiting period i 3x full payout
How long after policy is started can full benefits be claimed? i 24 months
Maximum age i 80
Payout for accidental death outside waiting period i Full payout
Can you reduce monthly payments? i
If a payment is missed, how long until the policy is cancelled? i 30 days
Does the policy offer the customer a proportionate amount of money back if they choose to cancel after paying 50% or more of the scheduled monthly payments? i
Discount offered with a funeral provider? i

Pet insurance

Cat insurance

NatWest

Premier Pet Insurance

5 stars
Type of cover i Lifetime, annual
Medical cover limit i £8,000.00
Medical excess i Variable
Annual policy limit i £8,000.00
Annual condition limit i
Lifetime policy limit i Unlimited
Lifetime condition limit i
Dental cover (if due to an accident) i £500.00
Cruciate ligament damage i £8,000.00
CT scans i £8,000.00
MRI scans i £8,000.00
Prescription diet (treatment of bladder stones only) i £250.00
Complementary treatment i £1,000.00
Boarding fees limit i £1,000.00
Death benefit (illness) i £1,500.00
Euthanasia cover limit i £100.00
Cremation i £200.00
Holiday cancellation i £5,000.00
Holiday cover i £8,000.00
Quarantine costs cover i £2,000.00
Loss of PETS passport or other travel documents i £250.00
Emergency expenses abroad i £500.00
Maximum number of days abroad i
Age when compulsory excess rises i 11 years
Cancellation fee i £0.00
Amendment fee i £0.00
If renewed, are existing conditions covered? i

Dog insurance

NatWest

Premier Pet Insurance

5 stars
Type of cover i Lifetime, annual
Medical cover limit i £8,000.00
Medical excess i Variable
Annual policy limit i £8,000.00
Annual condition limit i
Lifetime policy limit i Unlimited
Lifetime condition limit i
Dental cover (if due to an accident) i £500.00
Cruciate ligament damage i £8,000.00
CT scans i £8,000.00
MRI scans i £8,000.00
Prescription diet (treatment of bladder stones only) i £250.00
Complementary treatment i £1,000.00
Euthanasia cover limit i £100.00
Cremation i £200.00
Age when compulsory excess rises i 9 years
Amendment fee i £0.00
Holiday cancellation i £5,000.00
Holiday cover i £8,000.00
If renewed, are existing conditions covered? i