Credit cards

Start your search for good value credit cards by taking a look at Fairer Finance's latest ratings.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Nationwide

Nationwide
68% 68% 62% 73% 68%
Gold

Argos

Argos
73% 72% 65% 59% 67%
Gold

Bank of Scotland

Bank of Scotland
63% 63% 71% 72% 67%
Gold

British Airways

British Airways
77% 67% 68% 54% 67%
Gold

American Express

American Express
74% 67% 68% 56% 66%
Gold

Tesco Bank

Tesco Bank
68% 56% 78% 60% 66%
Gold

Halifax

Halifax
59% 56% 71% 73% 65%
Silver

Smile

Smile
67% 61% 63% 66% 64%
Silver

First Direct

First Direct
72% 73% 56% 54% 64%
Silver

Lloyds Bank

Lloyds Bank
61% 56% 68% 70% 64%
Silver

MBNA

MBNA
59% 50% 72% 73% 64%
Silver

John Lewis

John Lewis
69% 69% 56% 58% 63%
Silver

Barclaycard

Barclaycard
60% 55% 64% 71% 63%
Bronze

Virgin Atlantic

Virgin Atlantic
64% 54% 68% 65% 62%
Bronze

Co-operative Bank

Co-operative Bank
59% 58% 63% 65% 61%
Bronze

Marks & Spencer

Marks & Spencer
62% 58% 69% 55% 61%

Sainsbury's

64% 56% 75% 45% 60%

Virgin Money

57% 53% 68% 62% 60%

NatWest

61% 58% 60% 59% 59%

Santander

61% 56% 60% 55% 58%

Post Office

54% 52% 67% 56% 57%

Capital One

52% 46% 67% 63% 57%

Ocean Finance

46% 40% 71% 62% 55%

TSB

50% 49% 69% 48% 54%

HSBC

56% 53% 56% 51% 54%

Royal Bank of Scotland

52% 45% 61% 58% 54%

Aqua

54% 43% 65% 51% 53%

Metro Bank

51% 41% 58% 60% 53%

Vanquis Bank

48% 43% 63% 53% 52%

Marbles

42% 32% 65% 56% 49%

AIB

33% 33% 71% 38% 44%

More customer experience ratings