Credit cards

Start your search for good value credit cards by taking a look at Fairer Finance's spring ratings.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

First Direct

First Direct
72% 74% 74% 58% 69%
Gold

Smile

Smile
57% 53% 77% 72% 65%
Gold

Co-operative Bank

Co-operative Bank
55% 51% 77% 75% 65%
Gold

American Express

American Express
69% 61% 75% 52% 64%
Gold

Halifax

Halifax
57% 50% 85% 61% 63%
Gold

Virgin Money

Virgin Money
59% 53% 79% 63% 63%
Gold

Nationwide

Nationwide
69% 65% 75% 41% 62%
Gold

Bank of Scotland

Bank of Scotland
52% 49% 85% 62% 62%
Gold

British Airways

British Airways
62% 59% 75% 49% 62%
Gold

Lloyds Bank

Lloyds Bank
55% 49% 83% 59% 62%
Silver

Tesco Bank

Tesco Bank
64% 51% 81% 41% 60%
Bronze

Yorkshire Bank

Yorkshire Bank
60% 53% 76% 47% 59%
Bronze

John Lewis

John Lewis
73% 71% 54% 37% 59%

Clydesdale Bank

55% 46% 76% 47% 56%

Amazon

60% 61% 58% 44% 56%

HSBC

53% 47% 74% 48% 55%

Marks & Spencer

62% 54% 65% 40% 55%

Capital One

51% 41% 73% 50% 54%

NatWest

55% 47% 71% 41% 53%

Barclaycard

56% 46% 72% 37% 53%

Santander

59% 51% 71% 30% 53%

Bank of Ireland

54% 51% 61% 45% 53%

Sainsbury's

63% 49% 63% 35% 52%

Post Office Money

56% 47% 61% 43% 52%

MBNA

55% 42% 88% 19% 51%

Debenhams

54% 44% 58% 47% 51%

TSB

59% 51% 39% 47% 49%

Aqua

48% 40% 58% 48% 48%

Aquis

51% 59% 44% 38% 48%

Royal Bank of Scotland

44% 32% 71% 41% 47%

Creation

48% 42% 58% 34% 46%

Asda Money

54% 43% 58% 19% 44%

Vanquis Bank

51% 39% 44% 39% 43%

Marbles

32% 23% 58% 46% 40%

More customer experience ratings