Credit cards

Start your search for good value credit cards by taking a look at Fairer Finance's spring ratings.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

First Direct

First Direct
72% 72% 77% 63% 71%
Gold

Co-operative Bank

Co-operative Bank
58% 54% 80% 79% 68%
Gold

British Airways

British Airways
73% 63% 79% 55% 67%
Gold

American Express

American Express
69% 62% 79% 55% 66%
Gold

Halifax

Halifax
57% 49% 88% 63% 64%
Gold

John Lewis

John Lewis
74% 71% 60% 50% 64%
Gold

Virgin Money

Virgin Money
58% 49% 81% 67% 64%
Gold

Bank of Scotland

Bank of Scotland
52% 48% 88% 64% 63%
Gold

Lloyds Bank

Lloyds Bank
56% 48% 83% 64% 63%
Silver

Nationwide

Nationwide
70% 65% 75% 39% 62%
Silver

Smile

Smile
48% 42% 80% 73% 61%
Bronze

Tesco Bank

Tesco Bank
64% 52% 83% 41% 60%
Bronze

Yorkshire Bank

Yorkshire Bank
57% 52% 80% 50% 60%
Bronze

Marks & Spencer

Marks & Spencer
63% 54% 77% 43% 59%
Bronze

Clydesdale Bank

Clydesdale Bank
59% 47% 80% 50% 59%

Amazon

59% 60% 59% 53% 58%

TSB

60% 49% 69% 50% 57%

Sainsbury's

62% 49% 77% 40% 57%

HSBC

54% 47% 77% 48% 56%

Bank of Ireland

54% 57% 61% 48% 55%

Capital One

50% 41% 75% 53% 55%

Barclaycard

56% 46% 71% 47% 55%

Santander

58% 50% 73% 33% 54%

Natwest

52% 45% 73% 44% 53%

MBNA

55% 42% 88% 17% 50%

Post Office Money

53% 42% 61% 44% 50%

Aqua

49% 39% 59% 52% 50%

Debenhams

52% 41% 59% 40% 48%

Royal Bank of Scotland

46% 31% 72% 44% 48%

Creation

54% 39% 59% 37% 47%

Aquis

48% 52% 49% 29% 45%

Asda Money

55% 42% 59% 21% 44%

Vanquis Bank

48% 37% 49% 42% 44%

Marbles

32% 20% 59% 40% 37%

More customer experience ratings