Credit cards

Start your search for good value credit cards by taking a look at Fairer Finance's latest ratings.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Bank of Scotland

Bank of Scotland
62% 62% 69% 71% 66%
Gold

First Direct

First Direct
73% 75% 57% 57% 65%
Gold

American Express

American Express
73% 66% 70% 51% 65%
Gold

Halifax

Halifax
61% 57% 69% 72% 65%
Gold

Nationwide

Nationwide
66% 66% 57% 68% 64%
Gold

Lloyds Bank

Lloyds Bank
60% 58% 65% 70% 63%
Gold

Virgin Atlantic

Virgin Atlantic
64% 57% 69% 62% 63%
Gold

British Airways

British Airways
68% 63% 70% 50% 63%
Gold

Tesco Bank

Tesco Bank
67% 56% 76% 53% 63%
Gold

MBNA

MBNA
59% 51% 71% 69% 63%
Silver

Barclaycard

Barclaycard
60% 54% 63% 72% 62%
Silver

Argos

Argos
59% 70% 63% 57% 62%
Bronze

Smile

Smile
64% 55% 59% 62% 60%
Bronze

Virgin Money

Virgin Money
58% 54% 69% 59% 60%
Bronze

Co-operative Bank

Co-operative Bank
60% 59% 59% 61% 60%

Marks & Spencer

60% 56% 66% 55% 59%

Post Office

56% 58% 67% 51% 58%

Sainsbury's

63% 56% 72% 41% 58%

Ocean Finance

52% 46% 76% 57% 58%

NatWest

60% 56% 58% 57% 58%

Amazon

62% 56% 63% 47% 57%

Santander

61% 57% 59% 52% 57%

Capital One

51% 46% 67% 63% 56%

Royal Bank of Scotland

55% 47% 59% 59% 55%

TSB

51% 50% 72% 47% 55%

John Lewis

71% 70% 46% 31% 55%

HSBC

56% 53% 57% 50% 54%

Aqua

48% 41% 63% 53% 51%

Vanquis Bank

50% 45% 56% 52% 51%

Marbles

43% 37% 63% 53% 49%

AIB

34% 35% 75% 34% 44%

More customer experience ratings