Credit cards

Start your search for good value credit cards by taking a look at Fairer Finance's latest ratings.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

First Direct

First Direct
70% 70% 68% 53% 65%
Gold

American Express

American Express
72% 63% 77% 43% 64%
Gold

Co-operative Bank

Co-operative Bank
56% 56% 68% 68% 62%
Gold

Nationwide

Nationwide
69% 66% 72% 40% 62%
Gold

Halifax

Halifax
58% 51% 78% 59% 61%
Gold

Lloyds Bank

Lloyds Bank
58% 53% 77% 57% 61%
Gold

Tesco Bank

Tesco Bank
65% 54% 78% 46% 61%
Gold

Bank of Scotland

Bank of Scotland
54% 53% 78% 58% 61%
Gold

Smile

Smile
59% 49% 68% 66% 61%
Silver

British Airways

British Airways
65% 54% 77% 43% 60%
Bronze

MBNA

MBNA
57% 47% 76% 56% 59%
Bronze

Virgin Money

Virgin Money
60% 48% 71% 56% 59%
Bronze

Barclaycard

Barclaycard
60% 51% 67% 57% 59%
Bronze

John Lewis

John Lewis
73% 69% 57% 33% 58%

Post Office Money

58% 51% 71% 44% 56%

Santander

60% 53% 61% 50% 56%

NatWest

58% 51% 61% 53% 56%

Marks & Spencer

63% 56% 69% 33% 55%

Sainsbury's

62% 50% 69% 39% 55%

HSBC

55% 50% 68% 46% 55%

TSB

58% 49% 62% 43% 53%

Capital One

53% 44% 64% 48% 52%

Amazon

60% 56% 57% 30% 51%

Debenhams

54% 47% 57% 45% 51%

Royal Bank of Scotland

47% 38% 65% 51% 50%

Aqua

47% 38% 57% 45% 47%

Aquis

46% 46% 53% 35% 45%

Vanquis Bank

50% 38% 53% 34% 44%

Marbles

42% 30% 57% 39% 42%

More customer experience ratings