Credit cards

Start your search for good value credit cards by taking a look at Fairer Finance's latest ratings.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

American Express

American Express
72.29% 65.67% 74.48% 50% 66%
Gold

Bank of Scotland

Bank of Scotland
61.59% 62.21% 69.48% 68.71% 66%
Gold

First Direct

First Direct
70.64% 74.08% 61.78% 55.16% 65%
Gold

Virgin Atlantic

Virgin Atlantic
68.84% 62.81% 68.5% 61.54% 65%
Gold

Nationwide

Nationwide
67.56% 65.21% 63.68% 63.16% 65%
Gold

Tesco Bank

Tesco Bank
66.12% 54.9% 77.07% 59.31% 64%
Gold

British Airways

British Airways
69.47% 63.72% 74.48% 47.75% 64%
Gold

Argos

Argos
63.75% 65.63% 64.56% 60.38% 64%
Silver

Lloyds Bank

Lloyds Bank
59.38% 56.58% 69.36% 65.36% 63%
Silver

Halifax

Halifax
59.35% 54.1% 69.48% 67.49% 63%
Silver

Smile

Smile
63.39% 57.14% 62.82% 67.05% 63%
Bronze

Co-operative Bank

Co-operative Bank
58.62% 57.16% 62.82% 67.85% 62%
Bronze

MBNA

MBNA
58.18% 50.37% 71.36% 66.48% 62%
Bronze

Danske Bank

Danske Bank
61.36% 62.5% 75.8% 46.37% 62%

Marks & Spencer

61.45% 55.49% 69% 58.04% 61%

Barclaycard

59.8% 53.37% 65.47% 65.18% 61%

Virgin Money

60.43% 54.04% 68.5% 59.54% 61%

Sainsbury's

63.61% 55.08% 74.78% 41.81% 59%

Post Office Money

54.95% 59.91% 65.37% 55.02% 59%

Amazon

61.65% 57.65% 64.56% 49.98% 58%

John Lewis

70.34% 69.9% 50.71% 41.45% 58%

HSBC

58.16% 54.99% 61.78% 51.57% 57%

Capital One

51.69% 45.33% 65.32% 63.87% 57%

NatWest

58.73% 53.71% 58.18% 54.95% 56%

Santander

61.69% 56.06% 59.4% 47.93% 56%

TSB

54.09% 48.64% 70.05% 48.97% 55%

Royal Bank of Scotland

55.99% 47.9% 61.51% 55.49% 55%

Vanquis Bank

54.05% 46.25% 52.08% 57.83% 53%

Marbles

46.15% 38.94% 64.56% 54.07% 51%

Aqua

48.72% 38.44% 64.56% 48.95% 50%

More customer experience ratings