Credit cards

Start your search for good value credit cards by taking a look at Fairer Finance's spring ratings.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

First Direct

First Direct
72% 72% 79% 69% 73%
Gold

Co-operative Bank

Co-operative Bank
61% 54% 77% 82% 68%
Gold

American Express

American Express
68% 61% 78% 60% 67%
Gold

Saga

Saga
68% 47% 86% 62% 66%
Gold

Halifax

Halifax
59% 50% 89% 66% 66%
Gold

British Airways

British Airways
74% 60% 78% 48% 65%
Silver

Bank of Scotland

Bank of Scotland
53% 43% 89% 72% 64%
Silver

Nationwide

Nationwide
70% 64% 72% 50% 64%
Silver

Yorkshire Bank

Yorkshire Bank
54% 52% 83% 65% 64%
Silver

Smile

Smile
51% 47% 77% 76% 63%
Silver

Lloyds Bank

Lloyds Bank
54% 46% 82% 70% 63%
Silver

John Lewis

John Lewis
75% 70% 45% 60% 63%
Silver

Virgin Money

Virgin Money
56% 47% 74% 73% 63%
Bronze

Marks & Spencer

Marks & Spencer
63% 54% 79% 52% 62%
Bronze

TSB

TSB
62% 52% 79% 54% 62%
Bronze

Clydesdale Bank

Clydesdale Bank
56% 42% 83% 65% 62%
Bronze

Tesco Bank

Tesco Bank
64% 52% 80% 45% 60%
Bronze

Sainsbury's

Sainsbury's
63% 50% 79% 50% 60%
Bronze

HSBC

HSBC
53% 47% 79% 62% 60%

Capital One

49% 40% 76% 63% 57%

Santander

59% 50% 72% 46% 57%

Bank of Ireland

54% 54% 63% 55% 57%

Amazon

58% 62% 58% 48% 57%

AA

54% 55% 63% 50% 55%

MBNA

56% 43% 85% 34% 54%

Natwest

52% 44% 74% 42% 53%

Barclaycard

55% 45% 70% 41% 53%

Post Office Money

51% 40% 63% 51% 51%

Aquis

50% 60% 62% 33% 51%

Creation

52% 44% 61% 43% 50%

Royal Bank of Scotland

46% 35% 72% 38% 48%

Asda Money

60% 44% 61% 26% 48%

Aqua

42% 31% 58% 56% 47%

Vanquis Bank

46% 34% 62% 44% 46%

Debenhams

45% 39% 58% 36% 45%

More customer experience ratings