Credit cards

Start your search for good value credit cards by taking a look at Fairer Finance's latest ratings.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

British Airways

British Airways
75% 70.26% 70.85% 51.27% 67%
Gold

First Direct

First Direct
69.9% 73.94% 65.63% 56.14% 66%
Gold

American Express

American Express
73.24% 65.06% 70.85% 55.28% 66%
Gold

Tesco Bank

Tesco Bank
66.13% 55.65% 81.16% 58.51% 65%
Gold

Bank of Scotland

Bank of Scotland
61.78% 61.1% 71.87% 65.63% 65%
Silver

Co-operative Bank

Co-operative Bank
58.06% 59.05% 67.62% 67.77% 63%
Silver

Lloyds Bank

Lloyds Bank
58.78% 55.33% 71.75% 61.88% 62%
Silver

Halifax

Halifax
58.02% 52.52% 71.87% 64.65% 62%
Silver

Nationwide

Nationwide
66.58% 64.82% 67.31% 47.84% 62%
Silver

Danske Bank

Danske Bank
70.67% 54.25% 76.54% 44.96% 62%
Bronze

Barclaycard

Barclaycard
60.51% 53.16% 66.94% 65.33% 61%
Bronze

Smile

Smile
64.04% 48.09% 67.62% 66.05% 61%
Bronze

Virgin Money

Virgin Money
61.08% 52.54% 70.89% 59.27% 61%
Bronze

MBNA

MBNA
58.26% 49.02% 74.79% 61.58% 61%

Post Office Money

58.8% 54.08% 75.74% 49.42% 60%

Marks & Spencer

63% 57.67% 69.94% 46.54% 59%

John Lewis

72.34% 68.9% 54.41% 38.93% 59%

Sainsbury's

61.49% 52.44% 73.61% 41.76% 57%

HSBC

57.54% 53.98% 65.63% 47.83% 56%

Santander

60.84% 54.31% 59.92% 47.32% 56%

TSB

56.18% 49.07% 67.98% 47.15% 55%

NatWest

58.12% 52.36% 57.43% 51.74% 55%

Amazon

61.87% 56.22% 61.09% 37.33% 54%

Capital One

53.07% 44.76% 65.62% 52.03% 54%

Royal Bank of Scotland

50.25% 43.22% 60.97% 51.04% 51%

Aqua

48.6% 37.25% 61.09% 48.84% 49%

Vanquis Bank

52.61% 41.65% 47.14% 48.45% 47%

Marbles

38.31% 26.79% 61.09% 42.71% 42%

More customer experience ratings