Fairer Finance's Insight Portal gives you a unique understanding of your customers and products.
Start exploring how your brand and products perform, for free.
- Explore your brand’s Product Rating and Customer Experience Ratings
- Assess how to meet our Red Line Requirements
- Analyse your happiness and trust ranking
- See your purchase journey and transparency rating
- Explore your brand ranking for complaints performance
Get premium access and take your insights to the next level
- Compare individual products and features against whole industry
- Advanced customer insights (NPS, CES, CSAT & much more)
- Explore customer ratings of your digital experience
- Compare customer insights against competitors and the entire market
- Polling results breakdown by key demographic segments
- Market updates on changes to competitor products
- See who your customers have their other financial products with
- [For insurers] See claims satisfaction data and compare to the industry
For a full comparison of the features our unique Insight Portal can offer your business, take a look here.
Use product and customer insights to stay ahead of the competition
- Carve out your niche and see where your existing products could be improved
- Improve transparency and clarity issues that may be holding your brand back
- Empower your sales and marketing with knowledge of your competitive edge
- Encourage comprehension and retention to reduce the risk of complaints
- Quickly respond to industry changes with competitor product updates
- Arm your call centre staff with the tools they need to pinpoint your product strengths
Contact us today to trial a Premium login
