Fairer Finance's Insight Portal gives you a unique understanding of your customers and products.

Start exploring how your brand and products perform, for free.

  • Explore your brand’s Product Rating and Customer Experience Ratings
  • Assess how to meet our Red Line Requirements
  • Analyse your happiness and trust ranking
  • See your purchase journey and transparency rating
  • Explore your brand ranking for complaints performance

Get premium access and take your insights to the next level

  • Compare individual products and features against whole industry
  • Advanced customer insights (NPS, CES, CSAT & much more)
  • Explore customer ratings of your digital experience
  • Compare customer insights against competitors and the entire market
  • Polling results breakdown by key demographic segments
  • Market updates on changes to competitor products
  • See who your customers have their other financial products with
  • [For insurers] See claims satisfaction data and compare to the industry

For a full comparison of the features our unique Insight Portal can offer your business, take a look here.

Use product and customer insights to stay ahead of the competition

  • Carve out your niche and see where your existing products could be improved
  • Improve transparency and clarity issues that may be holding your brand back
  • Empower your sales and marketing with knowledge of your competitive edge
  • Encourage comprehension and retention to reduce the risk of complaints
  • Quickly respond to industry changes with competitor product updates
  • Arm your call centre staff with the tools they need to pinpoint your product strengths

Contact us today to trial a Premium login

Some of the companies using our Insight Portal