Fairer Finance's Insight Portal gives you a unique understanding of your customers and products.
Start exploring how your brand and products perform, for free.
- Explore your brand’s Customer Experience Ratings and Product Ratings
- Assess how to meet our Red Line Requirements
- Analyse your happiness and trust ranking
- See your purchase journey and transparency rating
- Explore your brand ranking for complaints performance
Get premium access and take your insights to the next level
- Compare individual products and features against the whole industry
- Advanced customer insights (NPS, CES, CSAT & much more)
- Explore customer ratings of your digital experience
- Compare customer insights against competitors and the entire market
- Polling results breakdown by key demographic segments
- Market updates on changes to competitor products
- See who your customers have their other financial products with
- [For insurers] See claims satisfaction data and compare to the industry
For a full comparison of the features our unique Insight Portal can offer your business, take a look here.
Use product and customer insights to stay ahead of the competition
The Fairer Finance Insight Portal allows you to explore a detailed breakdown of our Product Ratings and Customer Experience Ratings. Our Insight Portal will show you exactly where you have a competitive edge over your competitors, and which features fall behind the rest of the market.
You can also see a question-by-question breakdown of our unique transparency analysis, and find out exactly where your customer communications are unclear. This includes a detailed assessment of the clarity of your purchase journey and terms and conditions - including readability, document length, design, and much more.
Contact us today to trial a Premium login