Fairer Finance Gold, Silver & Bronze Ribbons
Fairer Finance Ribbons reward excellence in financial services, and encourage competition beyond price.
Our ribbons are based on the results of our unique customer experience ratings. Every six months, we rate companies based on what their customers think of them, how good they are at handling complaints – and how transparent they are.
The companies at the top end of our tables qualify for Fairer Finance’s Gold, Silver and Bronze Ribbons – a mark of quality that reassures customers that they are dealing with a brand that stands above its competitors when it comes to service and fairness.
Companies can buy a license to use our ribbons on their website or in their marketing material. Since we launched in 2014, brands such as Hiscox, Saga, Age UK, TSB, Metro Bank and Coventry Building Society have signed up to our endorsement scheme – proudly displaying Fairer Finance Ribbons alongside their logos.
Over the next year, we’ll also be launching the Fairer Finance annual awards, rewarding companies who are the most improved in our rankings, and those who have the clearest documents.
Customer experience ratings
See how your brand performs
Check out how your brand performs for customer experience