Investing and pensions

Brand Customer
happiness score
Customer
trust score
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Bank of Scotland

Bank of Scotland
78% 64% 86% 81% 77%
Gold

IWeb

IWeb
68% 70% 73% 80% 73%
Gold

Freetrade

Freetrade
62% 65% 88% 74% 72%
Gold

Halifax

Halifax
67% 68% 73% 80% 72%
Gold

AJ Bell

AJ Bell
75% 70% 73% 68% 71%
Gold

Moneybox

Moneybox
77% 80% 72% 54% 71%
Gold

Nutmeg

Nutmeg
70% 70% 83% 59% 70%
Silver

Nationwide

Nationwide
58% 76% 80% 56% 68%
Bronze

eToro

eToro
68% 67% 94% 41% 67%
Bronze

Trading 212

Trading 212
64% 61% 84% 59% 67%

Hargreaves Lansdown

63% 60% 81% 60% 66%

IG Markets Ltd

75% 70% 79% 39% 66%

Lloyds Bank

59% 67% 70% 67% 66%

Interactive Investor

61% 63% 70% 67% 65%

HSBC

64% 65% 74% 52% 64%

Charles Stanley Direct

63% 65% 81% 44% 63%

Barclays

62% 65% 64% 61% 63%

Aviva

55% 62% 77% 58% 63%

Fidelity Personal Investing

58% 61% 73% 60% 63%

Retiready from Aegon

56% 57% 70% 69% 63%

RBC Brewin Dolphin

64% 75% 83% 27% 62%

True Potential

65% 59% 65% 52% 60%

Vanguard Asset Management

71% 66% 43% 56% 59%

Santander

57% 58% 78% 40% 58%

Bestinvest

57% 48% 74% 52% 58%

Wealthify

44% 52% 72% 62% 57%

NatWest

50% 56% 57% 50% 53%

More customer experience ratings