Aviva

Aviva is one of the UK's largest insurance companies. It's listed on the London Stock Exchange and is a member of the FTSE 100 Index. As well as insurance, it offers savings and investment products.

The main Aviva brand does not appear on comparison sites, so if you're shopping around it might be worth asking them for a quote directly.

However, Aviva also owns the Quotemehappy brand, which can be found on comparison sites. Having said that, the price of insurance offered via Aviva and Quotemehappy are very likely to differ.

Aviva
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Gold ribbon: first place

Car insurance

Ranked 11th of 51 providers reviewed.

Customer happiness 60%
Customer trust 52%
Complaints performance 70%
Transparency rating 56%
Fairer Finance score
Reviewed Spring 2019
59%

Home insurance

Ranked 33rd of 47 providers reviewed.

Customer happiness 57%
Customer trust 51%
Complaints performance 70%
Transparency rating 36%
Fairer Finance score
Reviewed Spring 2019
53%
Gold ribbon: first place

Life insurance

Ranked 9th of 25 providers reviewed.

Claims score 98.9%
Complaints performance 84.84%
Transparency rating 55%
Fairer Finance score
Reviewed Spring 2019
76%
Gold ribbon: first place

Pet insurance

Ranked 2nd of 19 providers reviewed.

Customer happiness 62%
Customer trust 62%
Complaints performance 70%
Transparency rating 65%
Fairer Finance score
Reviewed Spring 2019
65%
Gold ribbon: first place

Travel insurance

Ranked 20th of 59 providers reviewed.

Customer happiness 61%
Customer trust 53%
Complaints performance 70%
Transparency rating 33%
Fairer Finance score
Reviewed Spring 2019
54%

Car insurance

Aviva

AvivaPlus Regular

5 stars
Cover for keys/locks if lost i Unlimited
Uninsured driver promise i
Courtesy car for duration of repair i
Windscreen repair excess i £10
Windscreen replacement excess i £75
Cover for keys/locks if stolen i Unlimited
Cover for replacing original audio/visual equipment i Unlimited
24hr helpline available i
Repairs guarantee (years) i 3 years
Courtesy car provided if stolen / total loss i

Aviva

AvivaPlus Premium

5 stars
Cover for keys/locks if lost i Unlimited
Uninsured driver promise i
Courtesy car for duration of repair i
Windscreen repair excess i £0
Windscreen replacement excess i £0
Cover for keys/locks if stolen i Unlimited
Cover for replacing original audio/visual equipment i Unlimited
24hr helpline available i
Repairs guarantee (years) i 3 years
Courtesy car provided if stolen / total loss i

Aviva

AvivaPlus Basic

2 stars
Cover for keys/locks if lost i Unlimited
Uninsured driver promise i
Courtesy car for duration of repair i Optional
Windscreen repair excess i
Windscreen replacement excess i
Cover for keys/locks if stolen i Unlimited
Cover for replacing original audio/visual equipment i Unlimited
24hr helpline available i
Repairs guarantee (years) i 3 years
Courtesy car provided if stolen / total loss i Optional

Home insurance

Aviva

AvivaPlus Basic

4 stars
Escape of water excess i £250
Matching sets i
Theft from outbuildings i Sum insured
24hr helpline i
Alternative accommodation i Reasonable costs
Cover for keys/locks if lost i Sum insured
Money in the home i £750
New for old i

Aviva

AvivaPlus Regular

4 stars
Escape of water excess i £0
Matching sets i
Theft from outbuildings i Sum insured
24hr helpline i
Alternative accommodation i Reasonable costs
Cover for keys/locks if lost i Sum insured
Money in the home i £750
New for old i

Aviva

AvivaPlus Premium

4 stars
Escape of water excess i £0
Matching sets i
Theft from outbuildings i Sum insured
24hr helpline i
Alternative accommodation i Reasonable costs
Cover for keys/locks if lost i Sum insured
Money in the home i £750
New for old i

Buildings insurance

Aviva

Your Home Insurance

4 stars
Trace & access i £5,000
Matching sets i
Cover for keys/locks if lost i £1,000
Compulsory excess i £100
Escape of water excess i £100
Alternative accommodation cover limit i £80,000
Cover for keys/locks if stolen i £1,000
Property owner liability i £2,000,000
24hr helpline i

Aviva

AvivaPlus Regular

4 stars
Trace & access i Reasonable Cost
Matching sets i
Cover for keys/locks if lost i Sum insured
Compulsory excess i £100
Escape of water excess i £0
Alternative accommodation cover limit i Reasonable costs
Cover for keys/locks if stolen i Sum insured
Property owner liability i £5,000,000
24hr helpline i

Aviva

AvivaPlus Premium

4 stars
Trace & access i Reasonable Cost
Matching sets i
Cover for keys/locks if lost i Sum insured
Compulsory excess i £100
Escape of water excess i £0
Alternative accommodation cover limit i Reasonable costs
Cover for keys/locks if stolen i Sum insured
Property owner liability i £5,000,000
24hr helpline i

Aviva

AvivaPlus Basic

3 stars
Trace & access i Reasonable Cost
Matching sets i
Cover for keys/locks if lost i Sum insured
Compulsory excess i £200
Escape of water excess i £250
Alternative accommodation cover limit i Reasonable costs
Cover for keys/locks if stolen i Sum insured
Property owner liability i £5,000,000
24hr helpline i

Contents insurance

Aviva

Your Home Insurance

4 stars
Theft from outbuildings i £2,500
Matching sets i
Cover for keys/locks if lost i £1,000
Cycles included whilst in the home i Part of sum insured
New for old i
Alternative accomodation i £10,000
Money in the home i £750
Cover for keys/locks if stolen i £1,000
24hr helpline i

Aviva

AvivaPlus Basic

4 stars
Theft from outbuildings i Part of sum insured
Matching sets i
Cover for keys/locks if lost i Sum insured
Cycles included whilst in the home i Part of sum insured
New for old i
Alternative accomodation i Reasonable costs
Money in the home i £750
Cover for keys/locks if stolen i Sum insured
24hr helpline i

Aviva

AvivaPlus Regular

4 stars
Theft from outbuildings i Part of sum insured
Matching sets i
Cover for keys/locks if lost i Sum insured
Cycles included whilst in the home i Part of sum insured
New for old i
Alternative accomodation i Reasonable costs
Money in the home i £750
Cover for keys/locks if stolen i Sum insured
24hr helpline i

Aviva

AvivaPlus Premium

4 stars
Theft from outbuildings i Part of sum insured
Matching sets i
Cover for keys/locks if lost i Sum insured
Cycles included whilst in the home i Part of sum insured
New for old i
Alternative accomodation i Reasonable costs
Money in the home i £750
Cover for keys/locks if stolen i Sum insured
24hr helpline i

Life insurance

Over 50s life insurance

Aviva

Over 50s Life Insurance

2 stars
Cover for accidental death in waiting period i Full payout
Waiting period i 12 months
Premium ending age i 90
Can you reduce monthly payments? i
Missed payments allowance i 30 days
Protection for customers past the crossover point (refund) i
Payout for accidental death outside waiting period i 2x the cover
Maximum age i 80
Funeral benefit option Not offered

Pet insurance

Cat insurance

Aviva

Gold

4 stars
If renewed, are existing conditions covered? i
Vet fees (per condition) i £3,500
Dental cover (if due to an accident) i £3,500
Cruciate ligament damage i £3,500
CT scans i £3,500
MRI scans i £3,500
Prescription diet (treatment of bladder stones only) i £200
Euthanasia i £3,500
Cremation i £100
Complementary treatment i £3,500
Age compulsory excess changes i 7 years
Cancellation fee i £0
Amendment fee i £0
Loss of pet total i

Aviva

Platinum

4 stars
If renewed, are existing conditions covered? i
Vet fees (per condition) i £6,500
Dental cover (if due to an accident) i £6,500
Cruciate ligament damage i £6,500
CT scans i £6,500
MRI scans i £6,500
Prescription diet (treatment of bladder stones only) i £200
Euthanasia i £6,500
Cremation i £100
Complementary treatment i £6,500
Age compulsory excess changes i 7 years
Cancellation fee i £0
Amendment fee i £0
Loss of pet total i

Aviva

Silver

3 stars
If renewed, are existing conditions covered? i
Vet fees (per condition) i £1,500
Dental cover (if due to an accident) i £1,500
Cruciate ligament damage i £1,500
CT scans i £1,500
MRI scans i £1,500
Prescription diet (treatment of bladder stones only) i £200
Euthanasia i £1,500
Cremation i £100
Complementary treatment i £1,500
Age compulsory excess changes i 7 years
Cancellation fee i £0
Amendment fee i £0
Loss of pet total i

Dog insurance

Aviva

Gold

4 stars
If renewed, are existing conditions covered? i
Vet fees (per condition) i £3,500
Dental cover (if due to an accident) i £3,500
Cruciate ligament damage i £3,500
CT scans i £3,500
MRI scans i £3,500
Prescription diet (treatment of bladder stones only) i £200
Euthanasia i £3,500
Cremation i £100
Complementary treatment i £3,500
Age compulsory excess changes i 7 years
Amendment fee i £0

Aviva

Platinum

4 stars
If renewed, are existing conditions covered? i
Vet fees (per condition) i £6,500
Dental cover (if due to an accident) i £6,500
Cruciate ligament damage i £6,500
CT scans i £6,500
MRI scans i £6,500
Prescription diet (treatment of bladder stones only) i £200
Euthanasia i £6,500
Cremation i £100
Complementary treatment i £6,500
Age compulsory excess changes i 7 years
Amendment fee i £0

Aviva

Silver

3 stars
If renewed, are existing conditions covered? i
Vet fees (per condition) i £1,500
Dental cover (if due to an accident) i £1,500
Cruciate ligament damage i £1,500
CT scans i £1,500
MRI scans i £1,500
Prescription diet (treatment of bladder stones only) i £200
Euthanasia i £1,500
Cremation i £100
Complementary treatment i £1,500
Age compulsory excess changes i 7 years
Amendment fee i £0

Travel insurance

Annual multi-trip insurance

Aviva

Annual trip (with baggage cover)

3 stars
Medical excess i £50
Cancelling before travel i £5,000
Personal possessions & baggage - damaged, lost or stolen i £1,500
Max trip duration i 31 days
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £5,000
Abandoning your trip i £5,000
Lost or stolen cash i £400
Combined passport & travel i £750
Natural disaster relocation cover i
Natural disaster baggage cover i
Mental health cover i

Aviva

AvivaPlus Basic

3 stars
Medical excess i £50
Cancelling before travel i £5,000
Personal possessions & baggage - damaged, lost or stolen i
Max trip duration i 31 days
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £5,000
Abandoning your trip i £5,000
Lost or stolen cash i £400
Combined passport & travel i £750
Natural disaster relocation cover i
Natural disaster baggage cover i
Mental health cover i

Aviva

AvivaPlus Regular

3 stars
Medical excess i £50
Cancelling before travel i £5,000
Personal possessions & baggage - damaged, lost or stolen i Optional
Max trip duration i 31 days
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £5,000
Abandoning your trip i £5,000
Lost or stolen cash i £400
Combined passport & travel i £750
Natural disaster relocation cover i
Natural disaster baggage cover i
Mental health cover i

Aviva

AvivaPlus Premium

3 stars
Medical excess i £50
Cancelling before travel i £5,000
Personal possessions & baggage - damaged, lost or stolen i Unlimited
Max trip duration i 31 days
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £5,000
Abandoning your trip i £5,000
Lost or stolen cash i £400
Combined passport & travel i £750
Natural disaster relocation cover i
Natural disaster baggage cover i
Mental health cover i

Aviva

Annual trip

2 stars
Medical excess i £50
Cancelling before travel i £5,000
Personal possessions & baggage - damaged, lost or stolen i £0
Max trip duration i 31 days
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £5,000
Abandoning your trip i £5,000
Lost or stolen cash i £400
Combined passport & travel i £750
Natural disaster relocation cover i
Natural disaster baggage cover i
Mental health cover i

Single trip insurance

Aviva

Single trip (with baggage cover)

3 stars
Medical excess i £50
Cancelling before travel i £5,000
Personal possessions and baggage - damaged, lost or stolen i £1,500
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £5,000
Missed departure i £1,000
Abandoning your trip i £5,000
Lost or stolen cash i £400
Combined passport & travel i £750

Aviva

Single trip

2 stars
Medical excess i £50
Cancelling before travel i £5,000
Personal possessions and baggage - damaged, lost or stolen i £0
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £5,000
Missed departure i £1,000
Abandoning your trip i £5,000
Lost or stolen cash i £400
Combined passport & travel i £750

Winter sports add-on

Aviva

Travel insurance

3 stars
Ski equipment owned i £500
Single item limit for owned equipment i £500
Hiring replacement winter sports equipment i £200
Ski equipment owned excess i £50
Ski equipment hired i £400
Single item limit for hired equipment i £400
Avalanche closure i £200
Piste closure i £300
Unused ski pass due to illness or injury i £300