Aviva

Aviva is one of the UK's largest insurance companies. It's listed on the London Stock Exchange and is a member of the FTSE 100 Index. As well as insurance, it offers savings and investment products.

The main Aviva brand does not appear on comparison sites, so if you're shopping around it might be worth asking them for a quote directly.

However, Aviva also owns the Quotemehappy brand, which can be found on comparison sites. Having said that, the price of insurance offered via Aviva and Quotemehappy are very likely to differ.

Aviva
Gold ribbon: first place

Car insurance

Ranked 13th of 52 providers reviewed.

Customer happiness 57%
Customer trust 46%
Complaints performance 68%
Transparency rating 61%
Fairer Finance score
Reviewed Spring 2018
58%

Home insurance

Ranked 34th of 47 providers reviewed.

Customer happiness 55%
Customer trust 47%
Complaints performance 68%
Transparency rating 45%
Fairer Finance score
Reviewed Spring 2018
54%

Life insurance

Ranked 18th of 22 providers reviewed.

Claims score 98.91%
Complaints performance 80%
Transparency rating 44%
Fairer Finance score
Reviewed Spring 2018
71%
Gold ribbon: first place

Pet insurance

Ranked 3rd of 22 providers reviewed.

Customer happiness 57%
Customer trust 53%
Complaints performance 68%
Transparency rating 62%
Fairer Finance score
Reviewed Spring 2018
60%
Gold ribbon: first place

Travel insurance

Ranked 23rd of 56 providers reviewed.

Customer happiness 59%
Customer trust 50%
Complaints performance 68%
Transparency rating 37%
Fairer Finance score
Reviewed Spring 2018
53%

Car insurance

Aviva

Motor Insurance

4 stars
Courtesy car for duration of repair i
Cover for keys/locks if lost i Unlimited
Uninsured driver promise i
24hr helpline available i
Cover for keys/locks if stolen i Unlimited
Cover for replacing original audio/visual equipment i Unlimited
Repairs guarantee (years) i 3
Windscreen repair excess i £10
Windscreen replacement excess i £75

Home insurance

Aviva

Your Home Insurance

4 stars
Escape of water excess i £100
Matching sets i
Theft from outbuildings i £2,500
24hr helpline i
Alternative accommodation i £80,000
Cover for keys/locks if lost i £1,000
Money in the home i £750
New for old i

Buildings insurance

Aviva

Your Home Insurance

4 stars
Cover for keys/locks if lost i £1,000
Matching sets i
Trace & access i £5,000
24hr helpline i
Alternative accommodation cover limit i £80,000
Compulsory excess i £100
Cover for keys/locks if stolen i £1,000
Escape of water excess i £100
Property owner liability i £2,000,000

Contents insurance

Aviva

Your Home Insurance

4 stars
Cover for keys/locks if lost i £1,000
Matching sets i
Theft from outbuildings i £2,500
24hr helpline i
Alternative accomodation i £10,000
Cover for keys/locks if stolen i £1,000
Cycles included whilst in the home i Part of sum insured
Money in the home i £750
New for old i

Life insurance

Over 50s life insurance

Aviva

Over 50s Life Insurance

2 stars
Cover for accidental death in waiting period i Full payout
Premium ending age i 90
Waiting period (months) i 12
Can you reduce monthly payments? i
Funeral benefit option Not offered
Maximum age i 80
Missed payments allowance (days) i 30 days
Payout for accidental death outside waiting period i 2x the cover
Protection for customers past the crossover point (refund) i

Pet insurance

Cat insurance

Aviva

Gold

4 stars
Dental cover (if due to an accident) i £3,500
If renewed, are existing conditions covered? i
Vet fees (per condition) i £3,500
Age compulsory excess changes i 7
Amendment fee i £0
CT scans i £3,500
Cancellation fee i £0
Complementary treatment i £3,500
Cremation i £100
Cruciate ligament damage i £3,500
Euthanasia i £3,500
Loss of pet total i
MRI scans i £3,500
Prescription diet (treatment of bladder stones only) i £200

Aviva

Platinum

4 stars
Dental cover (if due to an accident) i £6,500
If renewed, are existing conditions covered? i
Vet fees (per condition) i £6,500
Age compulsory excess changes i 7
Amendment fee i £0
CT scans i £6,500
Cancellation fee i £0
Complementary treatment i £6,500
Cremation i £100
Cruciate ligament damage i £6,500
Euthanasia i £6,500
Loss of pet total i
MRI scans i £6,500
Prescription diet (treatment of bladder stones only) i £200

Aviva

Silver

3 stars
Dental cover (if due to an accident) i £1,500
If renewed, are existing conditions covered? i
Vet fees (per condition) i £1,500
Age compulsory excess changes i 7
Amendment fee i £0
CT scans i £1,500
Cancellation fee i £0
Complementary treatment i £1,500
Cremation i £100
Cruciate ligament damage i £1,500
Euthanasia i £1,500
Loss of pet total i
MRI scans i £1,500
Prescription diet (treatment of bladder stones only) i £200

Dog insurance

Aviva

Gold

4 stars
Dental cover (if due to an accident) i £3,500
If renewed, are existing conditions covered? i
Vet fees (per condition) i £3,500
Age compulsory excess changes i 7
Amendment fee i £0
CT scans i £3,500
Complementary treatment i £3,500
Cremation i £100
Cruciate ligament damage i £3,500
Euthanasia i £3,500
MRI scans i £3,500
Prescription diet (treatment of bladder stones only) i £200

Aviva

Platinum

4 stars
Dental cover (if due to an accident) i £6,500
If renewed, are existing conditions covered? i
Vet fees (per condition) i £6,500
Age compulsory excess changes i 7
Amendment fee i £0
CT scans i £6,500
Complementary treatment i £6,500
Cremation i £100
Cruciate ligament damage i £6,500
Euthanasia i £6,500
MRI scans i £6,500
Prescription diet (treatment of bladder stones only) i £200

Aviva

Silver

3 stars
Dental cover (if due to an accident) i £1,500
If renewed, are existing conditions covered? i
Vet fees (per condition) i £1,500
Age compulsory excess changes i 7
Amendment fee i £0
CT scans i £1,500
Complementary treatment i £1,500
Cremation i £100
Cruciate ligament damage i £1,500
Euthanasia i £1,500
MRI scans i £1,500
Prescription diet (treatment of bladder stones only) i £200

Travel insurance

Annual multi-trip insurance

Aviva

Annual trip

2 stars
Cancelling before travel i £5,000
Medical excess i £50
Personal possessions & baggage - damaged, lost or stolen i £0
Abandoning your trip i £5,000
Combined passport & travel i £750
Cutting trip short/curtailment i £5,000
Emergency medical cover and repatriation i £10,000,000
Lost or stolen cash i £400
Max trip duration i 31 days

Single trip insurance

Aviva

Single trip

2 stars
Cancelling before travel i £5,000
Medical excess i £50
Personal possessions and baggage - damaged, lost or stolen i £0
Abandoning your trip i £5,000
Combined passport & travel i £750
Cutting trip short/curtailment i £5,000
Emergency medical cover and repatriation i £10,000,000
Lost or stolen cash i £400
Missed departure i £1,000

Travel insurance add-ons

Winter sports add-on

Aviva

Travel insurance

3 stars
Hiring replacement winter sports equipment i £200
Single item limit for owned equipment i £500
Ski equipment owned i £500
Avalanche closure i £200
Piste closure i £300
Single item limit for hired equipment i £400
Ski equipment hired i £400
Ski equipment owned excess i £50
Unused ski pass due to illness or injury i £300