Investing and pensions
Start your search for a good value investment and pensions platform by taking a look at Fairer Finance's latest ratings.
These are our customer experience ratings from our Autumn 2026 batch, published 25 September 2026.
|
Brand
|
Customer happiness score
|
Customer trust score
|
Complaints
|
Transparency
|
Overall
|
|
|---|---|---|---|---|---|---|
|
Interactive Investor
|
68% | 73% | 74% | 68% | 71% |
|
|
Fidelity Personal Investing
|
67% | 71% | 77% | 68% | 71% |
|
|
Lloyds Bank
|
67% | 72% | 71% | 72% | 71% |
|
|
Hargreaves Lansdown
|
65% | 69% | 86% | 61% | 70% |
|
|
Barclays
|
68% | 77% | 70% | 64% | 70% |
|
|
AJ Bell
|
67% | 68% | 67% | 77% | 70% |
|
|
Aviva
|
66% | 73% | 65% | 75% | 70% |
|
Trading 212
|
60% | 63% | 79% | 72% | 68% |
|
|
Wealthify
|
72% | 68% | 65% | 68% | 68% |
|
|
Moneybox
|
62% | 72% | 77% | 61% | 68% |
|
Freetrade
|
72% | 61% | 69% | 65% | 67% |
| J.P. Morgan Personal Investing | 62% | 67% | 70% | 65% | 66% | |
| eToro | 68% | 68% | 74% | 52% | 65% | |
| Halifax | 60% | 63% | 71% | 66% | 65% | |
| Vanguard Asset Management | 64% | 71% | 55% | 70% | 65% | |
| Santander | 55% | 64% | 70% | 70% | 65% | |
| Scottish Widows | 66% | 69% | 54% | 69% | 65% | |
| HSBC | 61% | 70% | 65% | 56% | 63% | |
| NatWest | 54% | 69% | 66% | 61% | 62% | |
| True Potential | 74% | 74% | 34% | 59% | 60% | |
| Bestinvest | 53% | 46% | 65% | 56% | 55% |
Customer experience ratings from our Autumn 2026 batch, published 25 September 2026