Trust in Private Medical Insurance Index
Our Trust in Private Medical Insurance Index is a measure of public trust in private medical insurance providers - it tracks how much customers trust their providers and how these attitudes change over time.
Previous updates
The Fairer Finance Trust in Private Medical Insurance Index - Spring 2026
Trust in private medical insurance has remained stable while claims satisfaction continues to rise in Fairer Finance's customer experience ratings.
16th December 2024
Trust in Private Medical Insurance is growing: what’s driving the trend?
Trust in Private Medical Insurance (PMI) among consumers has risen from 55% in Spring 2023 to 60% in Autumn 2024, reveals consumer group Fairer Finance’s Trust in PMI Index.
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7th July 2025
The Fairer Finance Trust in Private Medical Insurance Index - Spring 2025
Trust has fallen in the Private Medical Insurance (PMI) market for the first time since Fairer Finance started tracking customer opinions.
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11th November 2025
The Fairer Finance Trust in Private Medical Insurance Index - Autumn 2025
After a brief decline earlier this year, consumer trust in private medical insurance is rising again in Fairer Finance’s customer experience ratings.
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