Savings accounts
Start your search for good value savings accounts by taking a look at Fairer Finance's latest ratings.
Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.
These are our customer experience ratings from our Autumn 2026 batch, published 25 September 2026.
|
Brand
|
Customer happiness score
|
Customer trust score
|
Complaints
|
Transparency
|
Overall
|
|
|---|---|---|---|---|---|---|
|
Ford Money
|
74% | 70% | 89% | 88% | 80% |
|
|
Nottingham Building Society
|
82% | 88% | 74% | 76% | 80% |
|
|
Coventry Building Society
|
71% | 72% | 89% | 86% | 80% |
|
|
Triodos Bank
|
76% | 81% | 74% | 80% | 78% |
|
|
Newcastle Building Society
|
73% | 74% | 76% | 85% | 77% |
|
|
Nationwide
|
72% | 77% | 74% | 84% | 77% |
|
|
OakNorth Bank
|
66% | 71% | 90% | 79% | 76% |
|
|
Principality Building Society
|
76% | 76% | 77% | 76% | 76% |
|
|
First Direct
|
71% | 77% | 70% | 83% | 75% |
|
|
Marcus
|
73% | 67% | 78% | 81% | 75% |
|
|
Starling
|
75% | 75% | 77% | 72% | 75% |
|
|
Yorkshire Building Society
|
73% | 75% | 74% | 75% | 75% |
|
|
Atom Bank
|
74% | 61% | 82% | 81% | 74% |
|
|
Aldermore
|
72% | 75% | 68% | 80% | 74% |
|
Skipton Building Society
|
68% | 71% | 73% | 81% | 73% |
|
|
Tesco Bank
|
64% | 66% | 84% | 76% | 73% |
|
|
Paragon Bank
|
80% | 70% | 61% | 79% | 73% |
|
Saga
|
65% | 67% | 78% | 78% | 72% |
|
|
Monzo
|
74% | 71% | 68% | 75% | 72% |
|
|
Investec Bank plc
|
72% | 61% | 83% | 71% | 72% |
|
|
RCI Bank
|
74% | 64% | 66% | 80% | 71% |
|
|
Close Brothers Savings
|
75% | 67% | 72% | 70% | 71% |
|
|
Tandem
|
70% | 71% | 78% | 65% | 71% |
|
|
Charter Savings Bank
|
69% | 65% | 77% | 71% | 71% |
| Leeds Building Society | 65% | 66% | 71% | 80% | 70% | |
| Revolut | 73% | 66% | 71% | 72% | 70% | |
| Moneybox | 68% | 65% | 84% | 64% | 70% | |
| Chip | 72% | 66% | 77% | 66% | 70% | |
| Kent Reliance | 72% | 71% | 69% | 69% | 70% | |
| Chase | 70% | 66% | 68% | 75% | 70% | |
| Cumberland Building Society | 73% | 71% | 68% | 64% | 69% | |
| Co-operative Bank | 60% | 69% | 62% | 81% | 68% | |
| Lloyds Bank | 60% | 66% | 70% | 74% | 67% | |
| Tembo | 54% | 52% | 100% | 64% | 67% | |
| Bank of Scotland | 58% | 64% | 71% | 75% | 67% | |
| Hargreaves Lansdown | 62% | 67% | 76% | 62% | 67% | |
| Halifax | 56% | 63% | 71% | 77% | 67% | |
| TSB | 55% | 62% | 73% | 77% | 67% | |
| Santander | 58% | 61% | 70% | 76% | 66% | |
| Marks & Spencer | 61% | 62% | 76% | 66% | 66% | |
| Cynergy Bank | 60% | 53% | 76% | 76% | 66% | |
| Ulster Bank | 58% | 65% | 67% | 74% | 66% | |
| Virgin Money | 58% | 56% | 69% | 80% | 66% | |
| Plum | 68% | 58% | 81% | 55% | 65% | |
| HSBC | 52% | 60% | 70% | 78% | 65% | |
| NatWest | 58% | 62% | 67% | 71% | 65% | |
| Zopa | 73% | 57% | 74% | 54% | 65% | |
| Shawbrook Bank | 65% | 60% | 69% | 61% | 64% | |
| National Savings & Investments | 63% | 73% | 56% | 64% | 64% | |
| Barclays | 59% | 65% | 71% | 59% | 63% | |
| Royal Bank of Scotland | 57% | 59% | 66% | 71% | 63% | |
| Metro Bank | 54% | 58% | 67% | 74% | 63% | |
| Cahoot | 51% | 51% | 70% | 67% | 60% | |
| Trading 212 | 68% | 57% | 73% | 38% | 59% | |
| Post Office | 44% | 41% | 73% | 67% | 57% |
Customer experience ratings from our Autumn 2026 batch, published 25 September 2026