Virgin Money

Virgin Money was launched by Sir Richard Branson back in the mid 1990s, starting out in the savings and investments market before slowly expanding into mortgages, credit cards and insurance.

Virgin Money acquired its banking license in 2010 through the acquisition of Church House Trust, although at this time it had no branches. In 2012, it bought itself a high street presence, by acquiring Northern Rock and in 2014 the bank was floated on the London Stock Exchange.

In 2018 Virgin Money was bought by Clydesdale and Yorkshire Banking Group - which owns Clydesdale Bank and Yorkshire Bank.

Virgin Money
Visit provider's website

We don't get paid for any links on our site.

Gold ribbon: first place

Bank accounts

Ranked 6th of 30 providers reviewed.

Customer happiness 62%
Customer trust 59%
Complaints performance 79%
Transparency rating 72%
Fairer Finance score
Reviewed Spring 2019
68%
Gold ribbon: first place

Credit cards

Ranked 5th of 34 providers reviewed.

Customer happiness 59%
Customer trust 53%
Complaints performance 79%
Transparency rating 63%
Fairer Finance score
Reviewed Spring 2019
63%
Gold ribbon: first place

Life insurance

Ranked 2nd of 25 providers reviewed.

Claims score 99.32%
Complaints performance 97.5%
Transparency rating 53%
Fairer Finance score
Reviewed Spring 2019
81%

Mortgages

Ranked 11th of 23 providers reviewed.

Customer happiness 50%
Customer trust 41%
Complaints performance 78%
Transparency rating 58%
Fairer Finance score
Reviewed Spring 2019
57%

Savings accounts

Ranked 21st of 42 providers reviewed.

Customer happiness 52%
Customer trust 47%
Complaints performance 79%
Transparency rating 54%
Fairer Finance score
Reviewed Spring 2019
58%

Travel insurance

Ranked 29th of 59 providers reviewed.

Customer happiness 57%
Customer trust 43%
Complaints performance 58%
Transparency rating 45%
Fairer Finance score
Reviewed Spring 2019
51%

Credit cards

0% balance transfers

Virgin Money

29 month Balance Transfer

3 stars
Balance transfer rate during promotional period i 0%
Duration of offer period for 0% balance transfers i 29 months
Representative APR i 21.90%
Risk based? i
Representative balance transfer rate i 1.60%

Virgin Money

All round

3 stars
Balance transfer rate during promotional period i 0%
Duration of offer period for 0% balance transfers i 23 months
Representative APR i 21.90%
Risk based? i
Representative balance transfer rate i 1.60%

Virgin Money

Purchase Credit Card

3 stars
Balance transfer rate during promotional period i 0%
Duration of offer period for 0% balance transfers i 12 months
Representative APR i 21.90%
Risk based? i
Representative balance transfer rate i 1.53%

Virgin Money

Travel

3 stars
Balance transfer rate during promotional period i 0%
Duration of offer period for 0% balance transfers i 12 months
Representative APR i 21.90%
Risk based? i
Representative balance transfer rate i 1.53%

Virgin Money

Atlantic Reward

2 stars
Balance transfer rate during promotional period i 0%
Duration of offer period for 0% balance transfers i 6 months
Representative APR i 22.90%
Risk based? i
Representative balance transfer rate i 1.74%

Virgin Money

Atlantic Reward+

1 stars
Balance transfer rate during promotional period i 0%
Duration of offer period for 0% balance transfers i 6 months
Representative APR i 63.90%
Risk based? i
Representative balance transfer rate i 1.74%

0% purchases

Virgin Money

All round

4 stars
Purchase rate during promotional period i 0%
Duration of offer period for 0% purchases i 20 months
Representative APR i 21.90%
Risk based? i
Representative purchase rate i 1.46%
Number of days before interest is charged on purchases i 50 days

Virgin Money

Purchase Credit Card

4 stars
Purchase rate during promotional period i 0%
Duration of offer period for 0% purchases i 20 months
Representative APR i 21.90%
Risk based? i
Representative purchase rate i 1.53%
Number of days before interest is charged on purchases i 50 days

Virgin Money

Travel

4 stars
Purchase rate during promotional period i 0%
Duration of offer period for 0% purchases i 12 months
Representative APR i 21.90%
Risk based? i
Representative purchase rate i 1.53%
Number of days before interest is charged on purchases i 50 days

Virgin Money

29 month Balance Transfer

3 stars
Purchase rate during promotional period i 0%
Duration of offer period for 0% purchases i 3 months
Representative APR i 21.90%
Risk based? i
Representative purchase rate i 1.60%
Number of days before interest is charged on purchases i 50 days

Cashback and rewards

Virgin Money

Atlantic Reward

4 stars
Reward extras i Either an upgrade to Premium or a Companion ticket if £20k in a year is spent.
Estimated amount of money customers get back in the 1st year (minus annual fee) i £218.65
Estimated amount of money customers get back after the 1st year (minus annual fee) i £178.65
Risk based? i
Annual fee after 1st year i £0
Foreign purchase fee i 2.99%

Virgin Money

Atlantic Reward+

4 stars
Reward extras i Either an upgrade to Premium or a Companion ticket if £10k in a year is spent.
Estimated amount of money customers get back in the 1st year (minus annual fee) i £317.30
Estimated amount of money customers get back after the 1st year (minus annual fee) i £197.30
Risk based? i
Annual fee after 1st year i £160
Foreign purchase fee i 2.99%

Foreign use

Virgin Money

Travel

3 stars
Representative APR i 21.90%
Foreign purchase fee i 0%
Foreign withdrawal fee i 3%
Risk based? i
Number of days before interest is charged on non-sterling cash transactions i 0 days
Representative purchase rate i 1.53%

Virgin Money

29 month Balance Transfer

2 stars
Representative APR i 21.90%
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 5%
Risk based? i
Number of days before interest is charged on non-sterling cash transactions i 0 days
Representative purchase rate i 1.60%

Virgin Money

All round

2 stars
Representative APR i 21.90%
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 5%
Risk based? i
Number of days before interest is charged on non-sterling cash transactions i 0 days
Representative purchase rate i 1.46%

Virgin Money

Purchase Credit Card

2 stars
Representative APR i 21.90%
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 5%
Risk based? i
Number of days before interest is charged on non-sterling cash transactions i 0 days
Representative purchase rate i 1.53%

Virgin Money

Atlantic Reward

2 stars
Representative APR i 22.90%
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 5%
Risk based? i
Number of days before interest is charged on non-sterling cash transactions i 0 days
Representative purchase rate i 1.74%

Virgin Money

Atlantic Reward+

1 stars
Representative APR i 63.90%
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 5%
Risk based? i
Number of days before interest is charged on non-sterling cash transactions i 0 days
Representative purchase rate i 1.74%

Money transfers

Virgin Money

29 month Balance Transfer

4 stars
Money transfer rate during promotional period i 0%
Duration of 0% offer period for money transfers i 20 months
Representative APR i 21.90%
Risk based? i
Money transfer fee during promotional period i 4%
Representative cash transaction rate i 2.08%

Virgin Money

All round

4 stars
Money transfer rate during promotional period i 0%
Duration of 0% offer period for money transfers i 23 months
Representative APR i 21.90%
Risk based? i
Money transfer fee during promotional period i 4%
Representative cash transaction rate i 2.08%

Virgin Money

Purchase Credit Card

4 stars
Money transfer rate during promotional period i 0%
Duration of 0% offer period for money transfers i 12 months
Representative APR i 21.90%
Risk based? i
Money transfer fee during promotional period i 4%
Representative cash transaction rate i 2.08%

Virgin Money

Travel

4 stars
Money transfer rate during promotional period i 0%
Duration of 0% offer period for money transfers i 12 months
Representative APR i 21.90%
Risk based? i
Money transfer fee during promotional period i 4%
Representative cash transaction rate i 2.08%

Virgin Money

Atlantic Reward

3 stars
Money transfer rate during promotional period i 0%
Duration of 0% offer period for money transfers i 6 months
Representative APR i 22.90%
Risk based? i
Money transfer fee during promotional period i 3%
Representative cash transaction rate i 2.08%

Virgin Money

Atlantic Reward+

2 stars
Money transfer rate during promotional period i 0%
Duration of 0% offer period for money transfers i 6 months
Representative APR i 63.90%
Risk based? i
Money transfer fee during promotional period i 3%
Representative cash transaction rate i 2.08%

Pet insurance

Cat insurance

Virgin Money

Accident and Illness Extra

3 stars
If renewed, are existing conditions covered? i
Vet fees (per condition) i £6,000
Dental cover (if due to an accident) i £6,000
Cruciate ligament damage i £6,000
CT scans i £6,000
MRI scans i £6,000
Prescription diet (treatment of bladder stones only) i £0
Euthanasia i £0
Cremation i £0
Complementary treatment i £6,000
Age compulsory excess changes i 7 years
Cancellation fee i £0
Amendment fee i £0
Loss of pet total i

Virgin Money

Accident and Illness

2 stars
If renewed, are existing conditions covered? i
Vet fees (per condition) i £3,000
Dental cover (if due to an accident) i £3,000
Cruciate ligament damage i £3,000
CT scans i £3,000
MRI scans i £3,000
Prescription diet (treatment of bladder stones only) i £0
Euthanasia i £0
Cremation i £0
Complementary treatment i £3,000
Age compulsory excess changes i 7 years
Cancellation fee i £0
Amendment fee i £0
Loss of pet total i

Virgin Money

Accidental Injury

1 stars
If renewed, are existing conditions covered? i
Vet fees (per condition) i £1,500
Dental cover (if due to an accident) i £1,500
Cruciate ligament damage i £1,500
CT scans i £1,500
MRI scans i £1,500
Prescription diet (treatment of bladder stones only) i £0
Euthanasia i £0
Cremation i £0
Complementary treatment i £1,500
Age compulsory excess changes i 7 years
Cancellation fee i £0
Amendment fee i £0
Loss of pet total i

Dog insurance

Virgin Money

Accident and Illness Extra

2 stars
If renewed, are existing conditions covered? i
Vet fees (per condition) i £6,000
Dental cover (if due to an accident) i £6,000
Cruciate ligament damage i £6,000
CT scans i £6,000
MRI scans i £6,000
Prescription diet (treatment of bladder stones only) i £0
Euthanasia i £0
Cremation i £0
Complementary treatment i £6,000
Age compulsory excess changes i 7 years
Amendment fee i £0

Virgin Money

Accidental Injury

1 stars
If renewed, are existing conditions covered? i
Vet fees (per condition) i £1,500
Dental cover (if due to an accident) i £1,500
Cruciate ligament damage i £1,500
CT scans i £1,500
MRI scans i £1,500
Prescription diet (treatment of bladder stones only) i £0
Euthanasia i £0
Cremation i £0
Complementary treatment i £1,500
Age compulsory excess changes i 7 years
Amendment fee i £0

Virgin Money

Accident and Illness

1 stars
If renewed, are existing conditions covered? i
Vet fees (per condition) i £3,000
Dental cover (if due to an accident) i £3,000
Cruciate ligament damage i £3,000
CT scans i £3,000
MRI scans i £3,000
Prescription diet (treatment of bladder stones only) i £0
Euthanasia i £0
Cremation i £0
Complementary treatment i £3,000
Age compulsory excess changes i 7 years
Amendment fee i £0

Travel insurance

Annual multi-trip insurance

Virgin Money

Silver (Comparison Site)

4 stars
Medical excess i £60
Cancelling before travel i £3,000
Personal possessions & baggage - damaged, lost or stolen i £1,500
Max trip duration i 45 days
Emergency medical cover and repatriation i £12,500,000
Cutting trip short/curtailment i £3,000
Abandoning your trip i £3,000
Lost or stolen cash i £200
Combined passport & travel i £100
Natural disaster relocation cover i
Natural disaster baggage cover i
Mental health cover i

Virgin Money

Gold (Comparison Site)

4 stars
Medical excess i £50
Cancelling before travel i £5,000
Personal possessions & baggage - damaged, lost or stolen i £2,000
Max trip duration i 90 days
Emergency medical cover and repatriation i £15,000,000
Cutting trip short/curtailment i £5,000
Abandoning your trip i £5,000
Lost or stolen cash i £300
Combined passport & travel i £200
Natural disaster relocation cover i
Natural disaster baggage cover i
Mental health cover i

Virgin Money

Silver

4 stars
Medical excess i £60
Cancelling before travel i £3,000
Personal possessions & baggage - damaged, lost or stolen i £1,500
Max trip duration i 45 days
Emergency medical cover and repatriation i £12,500,000
Cutting trip short/curtailment i £3,000
Abandoning your trip i £3,000
Lost or stolen cash i £200
Combined passport & travel i £100
Natural disaster relocation cover i Optional
Natural disaster baggage cover i
Mental health cover i
4 stars
Medical excess i £50
Cancelling before travel i £5,000
Personal possessions & baggage - damaged, lost or stolen i £2,000
Max trip duration i 90 days
Emergency medical cover and repatriation i £15,000,000
Cutting trip short/curtailment i £5,000
Abandoning your trip i £5,000
Lost or stolen cash i £300
Combined passport & travel i £200
Natural disaster relocation cover i Optional
Natural disaster baggage cover i
Mental health cover i

Virgin Money

Black

4 stars
Medical excess i £0
Cancelling before travel i £7,500
Personal possessions & baggage - damaged, lost or stolen i £2,500
Max trip duration i 90 days
Emergency medical cover and repatriation i Unlimited
Cutting trip short/curtailment i £7,500
Abandoning your trip i £7,500
Lost or stolen cash i £500
Combined passport & travel i £250
Natural disaster relocation cover i Optional
Natural disaster baggage cover i
Mental health cover i

Virgin Money

Silver (Money Supermarket)

3 stars
Medical excess i £60
Cancelling before travel i £3,000
Personal possessions & baggage - damaged, lost or stolen i £1,500
Max trip duration i 45 days
Emergency medical cover and repatriation i £12,500,000
Cutting trip short/curtailment i £3,000
Abandoning your trip i £3,000
Lost or stolen cash i £200
Combined passport & travel i £100
Natural disaster relocation cover i
Natural disaster baggage cover i
Mental health cover i
3 stars
Medical excess i £100
Cancelling before travel i £2,000
Personal possessions & baggage - damaged, lost or stolen i £1,250
Max trip duration i 31 days
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £2,000
Abandoning your trip i £2,000
Lost or stolen cash i £200
Combined passport & travel i £100
Natural disaster relocation cover i Optional
Natural disaster baggage cover i
Mental health cover i

Virgin Money

Essential Extra (Money Supermarket)

2 stars
Medical excess i £100
Cancelling before travel i £2,500
Personal possessions & baggage - damaged, lost or stolen i £1,250
Max trip duration i 31 days
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £2,500
Abandoning your trip i £0
Lost or stolen cash i £200
Combined passport & travel i £100
Natural disaster relocation cover i
Natural disaster baggage cover i
Mental health cover i

Virgin Money

Essential Plus (Comparison Site)

2 stars
Medical excess i £100
Cancelling before travel i £2,000
Personal possessions & baggage - damaged, lost or stolen i £1,250
Max trip duration i 31 days
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £2,000
Abandoning your trip i £0
Lost or stolen cash i £200
Combined passport & travel i £100
Natural disaster relocation cover i
Natural disaster baggage cover i
Mental health cover i

Virgin Money

Essential (Money Supermarket)

1 stars
Medical excess i £200
Cancelling before travel i £1,500
Personal possessions & baggage - damaged, lost or stolen i £1,000
Max trip duration i 31 days
Emergency medical cover and repatriation i £5,000,000
Cutting trip short/curtailment i £1,500
Abandoning your trip i £0
Lost or stolen cash i £200
Combined passport & travel i £0
Natural disaster relocation cover i
Natural disaster baggage cover i
Mental health cover i

Single trip insurance

Virgin Money

Premium (comparison site)

4 stars
Medical excess i £50
Cancelling before travel i £2,500
Personal possessions and baggage - damaged, lost or stolen i £2,000
Emergency medical cover and repatriation i £15,000,000
Cutting trip short/curtailment i £2,500
Missed departure i £1,000
Abandoning your trip i £2,500
Lost or stolen cash i
Combined passport & travel i £350

Virgin Money

Silver (Money Supermarket)

4 stars
Medical excess i £60
Cancelling before travel i £3,000
Personal possessions and baggage - damaged, lost or stolen i £1,500
Emergency medical cover and repatriation i £12,500,000
Cutting trip short/curtailment i £3,000
Missed departure i £500
Abandoning your trip i £3,000
Lost or stolen cash i £200
Combined passport & travel i £100

Virgin Money

Silver (Comparison Site)

4 stars
Medical excess i £60
Cancelling before travel i £3,000
Personal possessions and baggage - damaged, lost or stolen i £1,500
Emergency medical cover and repatriation i £12,500,000
Cutting trip short/curtailment i £3,000
Missed departure i £500
Abandoning your trip i £3,000
Lost or stolen cash i £200
Combined passport & travel i £100

Virgin Money

Gold (Comparison Site)

4 stars
Medical excess i £50
Cancelling before travel i £5,000
Personal possessions and baggage - damaged, lost or stolen i £2,000
Emergency medical cover and repatriation i £15,000,000
Cutting trip short/curtailment i £5,000
Missed departure i £1,000
Abandoning your trip i £5,000
Lost or stolen cash i £300
Combined passport & travel i £200
4 stars
Medical excess i £50
Cancelling before travel i £5,000
Personal possessions and baggage - damaged, lost or stolen i £2,000
Emergency medical cover and repatriation i £15,000,000
Cutting trip short/curtailment i £5,000
Missed departure i £1,000
Abandoning your trip i £5,000
Lost or stolen cash i £300
Combined passport & travel i £200

Virgin Money

Black

4 stars
Medical excess i £0
Cancelling before travel i £7,500
Personal possessions and baggage - damaged, lost or stolen i £2,500
Emergency medical cover and repatriation i Unlimited
Cutting trip short/curtailment i £7,500
Missed departure i £1,500
Abandoning your trip i £7,500
Lost or stolen cash i £500
Combined passport & travel i £250

Virgin Money

Standard (Comparison Site)

3 stars
Medical excess i £99
Cancelling before travel i £2,000
Personal possessions and baggage - damaged, lost or stolen i £1,500
Emergency medical cover and repatriation i £15,000,000
Cutting trip short/curtailment i £2,000
Missed departure i £500
Abandoning your trip i £2,000
Lost or stolen cash i
Combined passport & travel i £350
3 stars
Medical excess i £100
Cancelling before travel i £2,000
Personal possessions and baggage - damaged, lost or stolen i £1,250
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £2,000
Missed departure i £500
Abandoning your trip i £2,000
Lost or stolen cash i £200
Combined passport & travel i £100

Virgin Money

Silver

3 stars
Medical excess i £60
Cancelling before travel i £3,000
Personal possessions and baggage - damaged, lost or stolen i £1,500
Emergency medical cover and repatriation i £12,500,000
Cutting trip short/curtailment i £3,000
Missed departure i £500
Abandoning your trip i £3,000
Lost or stolen cash i £200
Combined passport & travel i £100

Virgin Money

Essential Extra (Money Supermarket)

2 stars
Medical excess i £100
Cancelling before travel i £2,500
Personal possessions and baggage - damaged, lost or stolen i £1,250
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £2,500
Missed departure i £0
Abandoning your trip i £0
Lost or stolen cash i £200
Combined passport & travel i £100

Virgin Money

Essential Plus (Comparison Site)

2 stars
Medical excess i £100
Cancelling before travel i £2,000
Personal possessions and baggage - damaged, lost or stolen i £1,250
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £2,000
Missed departure i £0
Abandoning your trip i £0
Lost or stolen cash i £200
Combined passport & travel i £100

Virgin Money

Economy (Comparison Site)

1 stars
Medical excess i £200
Cancelling before travel i £1,500
Personal possessions and baggage - damaged, lost or stolen i £1,250
Emergency medical cover and repatriation i £15,000,000
Cutting trip short/curtailment i £1,500
Missed departure i £500
Abandoning your trip i £0
Lost or stolen cash i
Combined passport & travel i £250

Virgin Money

Essential (Money Supermarket)

1 stars
Medical excess i £200
Cancelling before travel i £1,500
Personal possessions and baggage - damaged, lost or stolen i £1,000
Emergency medical cover and repatriation i £5,000,000
Cutting trip short/curtailment i £1,500
Missed departure i £0
Abandoning your trip i £0
Lost or stolen cash i £200
Combined passport & travel i £0

Winter sports add-on

Virgin Money

Black

5 stars
Ski equipment owned i £1,500
Single item limit for owned equipment i £750
Hiring replacement winter sports equipment i £750
Ski equipment owned excess i £0
Ski equipment hired i £750
Single item limit for hired equipment i £750
Avalanche closure i £750
Piste closure i £500
Unused ski pass due to illness or injury i £510

Virgin Money

Gold (Comparison Site)

4 stars
Ski equipment owned i £1,000
Single item limit for owned equipment i £500
Hiring replacement winter sports equipment i £500
Ski equipment owned excess i £50
Ski equipment hired i £500
Single item limit for hired equipment i £500
Avalanche closure i £500
Piste closure i £400
Unused ski pass due to illness or injury i £450
4 stars
Ski equipment owned i £1,000
Single item limit for owned equipment i £500
Hiring replacement winter sports equipment i £500
Ski equipment owned excess i £50
Ski equipment hired i £500
Single item limit for hired equipment i £500
Avalanche closure i £500
Piste closure i £400
Unused ski pass due to illness or injury i £450

Virgin Money

Silver (Money Supermarket)

3 stars
Ski equipment owned i £500
Single item limit for owned equipment i £250
Hiring replacement winter sports equipment i £200
Ski equipment owned excess i £60
Ski equipment hired i £250
Single item limit for hired equipment i £250
Avalanche closure i £250
Piste closure i £200
Unused ski pass due to illness or injury i £300

Virgin Money

Silver

3 stars
Ski equipment owned i £500
Single item limit for owned equipment i £250
Hiring replacement winter sports equipment i £200
Ski equipment owned excess i £60
Ski equipment hired i £250
Single item limit for hired equipment i £250
Avalanche closure i £250
Piste closure i £200
Unused ski pass due to illness or injury i £300

Virgin Money

Silver (Comparison Site)

2 stars
Ski equipment owned i £500
Single item limit for owned equipment i £250
Hiring replacement winter sports equipment i £200
Ski equipment owned excess i £100
Ski equipment hired i £250
Single item limit for hired equipment i £250
Avalanche closure i £250
Piste closure i £200
Unused ski pass due to illness or injury i £300

Virgin Money

Essential (Money Supermarket)

1 stars
Ski equipment owned i £200
Single item limit for owned equipment i £100
Hiring replacement winter sports equipment i £100
Ski equipment owned excess i £200
Ski equipment hired i £100
Single item limit for hired equipment i £100
Avalanche closure i £150
Piste closure i £100
Unused ski pass due to illness or injury i £200

Virgin Money

Essential Extra (Money Supermarket)

1 stars
Ski equipment owned i £200
Single item limit for owned equipment i £100
Hiring replacement winter sports equipment i £100
Ski equipment owned excess i £100
Ski equipment hired i £100
Single item limit for hired equipment i £100
Avalanche closure i £150
Piste closure i £100
Unused ski pass due to illness or injury i £200

Virgin Money

Essential Plus (Comparison Site)

1 stars
Ski equipment owned i £200
Single item limit for owned equipment i £100
Hiring replacement winter sports equipment i £100
Ski equipment owned excess i £60
Ski equipment hired i £100
Single item limit for hired equipment i £100
Avalanche closure i £150
Piste closure i £100
Unused ski pass due to illness or injury i £200
1 stars
Ski equipment owned i £200
Single item limit for owned equipment i £100
Hiring replacement winter sports equipment i £100
Ski equipment owned excess i £60
Ski equipment hired i £100
Single item limit for hired equipment i £100
Avalanche closure i £150
Piste closure i £100
Unused ski pass due to illness or injury i £200