Virgin Money

Virgin Money was launched by Sir Richard Branson back in the mid 1990s, starting out in the savings and investments market before slowly expanding into mortgages, credit cards and insurance.

Virgin Money acquired its banking license in 2010 through the acquisition of Church House Trust, although at this time it had no branches. In 2012, it bought itself a high street presence, by acquiring Northern Rock and in 2014 the bank was floated on the London Stock Exchange.

In 2018 Virgin Money was bought by Clydesdale and Yorkshire Banking Group - which owns Clydesdale Bank and Yorkshire Bank.

Virgin money offers a full range of banking and insurance products including: bank accounts, credit cards and travel insurance. Its travel insurance is provided by the Spanish insurer Mapfre.

Virgin Money
Visit provider's website

We don't get paid for any links on our site.

Bank accounts

Ranked 16th of 28 providers reviewed.

Customer happiness 59.4%
Customer trust 55.88%
Complaints performance 68.68%
Transparency rating 83.28%
Fairer Finance score
Reviewed Spring 2022
67%
Gold ribbon: first place

Credit cards

Ranked 14th of 31 providers reviewed.

Customer happiness 58.37%
Customer trust 53.78%
Complaints performance 68.66%
Transparency rating 59.37%
Fairer Finance score
Reviewed Spring 2022
60%
Gold ribbon: first place

Life insurance

Ranked 4th of 26 providers reviewed.

Claims score 96.97%
Complaints performance 81.25%
Transparency rating 64.64%
Fairer Finance score
Reviewed Spring 2022
81%

Mortgages

Ranked 16th of 21 providers reviewed.

Customer happiness 48.58%
Customer trust 46.14%
Complaints performance 81.04%
Transparency rating 64.74%
Fairer Finance score
Reviewed Spring 2022
60%

Personal loans

Ranked 13th of 25 providers reviewed.

Customer happiness 55%
Customer trust 52%
Complaints performance 67.87%
Transparency rating 67.38%
Fairer Finance score
Reviewed Spring 2022
61%

Savings accounts

Ranked 46th of 49 providers reviewed.

Customer happiness 50.17%
Customer trust 48.71%
Complaints performance 68.66%
Transparency rating 78.76%
Fairer Finance score
Reviewed Spring 2022
55%

Bank accounts

Basic bank accounts

Virgin Money

M Account

5 stars
Cash withdrawal fee in UK (own bank) i £0.00
Annual fee i £0.00
Part of FSCS i
Faster Payment limit i £100,000.00
Maximum cash machine withdrawal per day i £350.00

Current accounts

Virgin Money

M Plus account

4 stars
Annual fee i £0.00
Maximum cash machine withdrawal per day i £500.00
Part of FSCS i
Cash withdrawal fee in UK (own bank) i £0.00
Card payment fee (£) i £0.00
App capability? i

Foreign use bank accounts

Virgin Money

M Account

5 stars
Foreign cash withdrawal fee i 0%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 0%
Is there a limit on free cash withdrawals? i Unlimited

Virgin Money

Club M Account

5 stars
Foreign cash withdrawal fee i 0%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 0%
Is there a limit on free cash withdrawals? i Unlimited

Virgin Money

M Plus Account

5 stars
Foreign cash withdrawal fee i 0%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 0%
Is there a limit on free cash withdrawals? i Unlimited

Overdrafts

Virgin Money

M Plus Account

2 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £0.00
Arranged overdraft interest rate (representative EAR) i 19.9%

Virgin Money

Club M Account

2 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £0.00
Arranged overdraft interest rate (representative EAR) i 19.9%

Premium bank accounts

Virgin Money

Club M Account

4 stars
Add-ons, cashback and rewards i AIG worldwide travel insurance with winter sports cover for holder and family (includes 24 hour access to a doctor at home or abroad), Green Flag UK breakdown cover, Assurant mobile and gadget insurance for holder and family
Part of FSCS or international equivalent i

Credit cards

0% balance transfer credit cards

Virgin Money

15 Month Balance Transfer Card

5 stars
Duration of 0% balance transfer offer period i 15 months
Balance transfer fee during promotional period i 0%
Representative APR i 21.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 0%
Representative balance transfer rate i 1.6674%
Risk based? i

Virgin Money

28 Month Balance Transfer Card

4 stars
Duration of 0% balance transfer offer period i 28 months
Balance transfer fee during promotional period i 1%
Representative APR i 21.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 1%
Representative balance transfer rate i 1.6674%
Risk based? i

Virgin Money

24 Month Balance Transfer Card

4 stars
Duration of 0% balance transfer offer period i 24 months
Balance transfer fee during promotional period i 0.75%
Representative APR i 21.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 0.75%
Representative balance transfer rate i 1.6674%
Risk based? i

Virgin Money

20 Month Balance Transfer Card

4 stars
Duration of 0% balance transfer offer period i 20 months
Balance transfer fee during promotional period i 0.5%
Representative APR i 21.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 0.5%
Representative balance transfer rate i 1.6674%
Risk based? i

Virgin Money

19 month Balance Transfer and Purchashes All round Card

3 stars
Duration of 0% balance transfer offer period i 19 months
Balance transfer fee during promotional period i 2.9%
Representative APR i 21.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 2.9%
Representative balance transfer rate i 1.6674%
Risk based? i

Virgin Money

12 Month Balance Transfer and Purchases All Round Card

3 stars
Duration of 0% balance transfer offer period i 12 months
Balance transfer fee during promotional period i 2.9%
Representative APR i 29.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 2.9%
Representative balance transfer rate i 2.207%
Risk based? i

Virgin Money

33 Month Balance Transfer Card

3 stars
Duration of 0% balance transfer offer period i 33 months
Balance transfer fee during promotional period i 2.94%
Representative APR i 21.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 2.94%
Representative balance transfer rate i 1.6674%
Risk based? i

Virgin Money

Travel Card

3 stars
Duration of 0% balance transfer offer period i 9 months
Balance transfer fee during promotional period i 2%
Representative APR i 21.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 2%
Representative balance transfer rate i 1.6674%
Risk based? i

0% purchase credit cards

Virgin Money

19 month Balance Transfer and Purchashes All round Card

4 stars
Duration of purchases offer period i 19 months
Representative APR i 21.9%
Highest APR i 21.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 1.6674%
Number of days before interest is charged on purchases i 50 days
Risk based? i

Virgin Money

Travel Card

4 stars
Duration of purchases offer period i 9 months
Representative APR i 21.9%
Highest APR i 21.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 1.6674%
Number of days before interest is charged on purchases i 50 days
Risk based? i

Virgin Money

33 Month Balance Transfer Card

3 stars
Duration of purchases offer period i 3 months
Representative APR i 21.9%
Highest APR i 21.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 1.6674%
Number of days before interest is charged on purchases i 50 days
Risk based? i

Virgin Money

20 Month Balance Transfer Card

3 stars
Duration of purchases offer period i 3 months
Representative APR i 21.9%
Highest APR i 21.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 1.6674%
Number of days before interest is charged on purchases i 50 days
Risk based? i

Virgin Money

24 Month Balance Transfer Card

3 stars
Duration of purchases offer period i 3 months
Representative APR i 21.9%
Highest APR i 21.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 1.6674%
Number of days before interest is charged on purchases i 50 days
Risk based? i

Virgin Money

28 Month Balance Transfer Card

3 stars
Duration of purchases offer period i 3 months
Representative APR i 21.9%
Highest APR i 21.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 1.6674%
Number of days before interest is charged on purchases i 50 days
Risk based? i

Virgin Money

12 Month Balance Transfer and Purchases All Round Card

3 stars
Duration of purchases offer period i 12 months
Representative APR i 29.9%
Highest APR i 29.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 2.207%
Number of days before interest is charged on purchases i 50 days
Risk based? i

Virgin Money

15 Month Balance Transfer Card

3 stars
Duration of purchases offer period i 3 months
Representative APR i 21.9%
Highest APR i 21.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 1.6674%
Number of days before interest is charged on purchases i 50 days
Risk based? i

Foreign use credit cards

Virgin Money

Travel Card

3 stars
Foreign purchase fee i 0%
Foreign withdrawal fee i 3%
Representative APR i 21.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.6674%

Virgin Money

15 month balance transfer card

1 stars
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 5%
Representative APR i 21.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.6674%

Virgin Money

19 month Balance Transfer and Purchashes All round Card

1 stars
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 5%
Representative APR i 21.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.6674%

Virgin Money

28 Month Balance Transfer Card

1 stars
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 5%
Representative APR i 21.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.6674%

Virgin Money

12 Month Balance Transfer and Purchases All Round Card

1 stars
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 5%
Representative APR i 29.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 2.207%

Virgin Money

33 Month Balance Transfer Card

1 stars
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 5%
Representative APR i 21.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.6674%

Virgin Money

20 Month Balance Transfer Card

1 stars
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 5%
Representative APR i 21.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.6674%

Virgin Money

24 Month Balance Transfer Card

1 stars
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 5%
Representative APR i 21.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.6674%

Money transfer credit cards

Virgin Money

19 month Balance Transfer and Purchashes All round Card

5 stars
Money transfer rate during promotional period i 0%
Duration of money transfer offer period i 16 months
Money transfer fee during promotional period i 4%
Representative APR i 21.9%
Risk based? i
Representative cash transaction interest rate i 2.0751%

Virgin Money

28 Month Balance Transfer Card

5 stars
Money transfer rate during promotional period i 0%
Duration of money transfer offer period i 12 months
Money transfer fee during promotional period i 4%
Representative APR i 21.9%
Risk based? i
Representative cash transaction interest rate i 2.0751%

Virgin Money

33 Month Balance Transfer Card

5 stars
Money transfer rate during promotional period i 0%
Duration of money transfer offer period i 12 months
Money transfer fee during promotional period i 4%
Representative APR i 21.9%
Risk based? i
Representative cash transaction interest rate i 2.0751%

Virgin Money

20 Month Balance Transfer Card

5 stars
Money transfer rate during promotional period i 0%
Duration of money transfer offer period i 12 months
Money transfer fee during promotional period i 4%
Representative APR i 21.9%
Risk based? i
Representative cash transaction interest rate i 2.0751%

Virgin Money

24 Month Balance Transfer Card

5 stars
Money transfer rate during promotional period i 0%
Duration of money transfer offer period i 12 months
Money transfer fee during promotional period i 4%
Representative APR i 21.9%
Risk based? i
Representative cash transaction interest rate i 2.0751%

Virgin Money

15 month balance transfer card

5 stars
Money transfer rate during promotional period i 0%
Duration of money transfer offer period i 12 months
Money transfer fee during promotional period i 4%
Representative APR i 21.9%
Risk based? i
Representative cash transaction interest rate i 2.0751%

Virgin Money

12 Month Balance Transfer and Purchases All Round Card

4 stars
Money transfer rate during promotional period i 0%
Duration of money transfer offer period i 12 months
Money transfer fee during promotional period i 4%
Representative APR i 29.9%
Risk based? i
Representative cash transaction interest rate i 2.207%

Virgin Money

Travel Card

4 stars
Money transfer rate during promotional period i 0%
Duration of money transfer offer period i 9 months
Money transfer fee during promotional period i 4%
Representative APR i 21.9%
Risk based? i
Representative cash transaction interest rate i 2.0751%

Travel insurance

Annual multi-trip insurance

Virgin Money

Silver

4 stars
Medical excess i £75.00
Personal Possessions and Baggage - damaged, lost or stolen- cover limit i £2,000.00
Cancelling before travel cover limit i £5,000.00
Emergency medical cover and repatriation cover limit i £12,500,000.00
Mental health cover i
Personal money i £750.00
Combined passport & travel cover limit i £300.00
Cutting trip short cover limit i £5,000.00
Abandoning your trip cover limit i £5,000.00
Natural disaster relocation cover i
Natural disaster baggage cover i
Max trip duration i 45.00 days
4 stars
Medical excess i £50.00
Personal Possessions and Baggage - damaged, lost or stolen- cover limit i £3,000.00
Cancelling before travel cover limit i £7,500.00
Emergency medical cover and repatriation cover limit i £15,000,000.00
Mental health cover i
Personal money i £1,000.00
Combined passport & travel cover limit i £500.00
Cutting trip short cover limit i £7,500.00
Abandoning your trip cover limit i £7,500.00
Natural disaster relocation cover i
Natural disaster baggage cover i
Max trip duration i 94.00 days
3 stars
Medical excess i £100.00
Personal Possessions and Baggage - damaged, lost or stolen- cover limit i £1,250.00
Cancelling before travel cover limit i £3,000.00
Emergency medical cover and repatriation cover limit i £10,000,000.00
Mental health cover i
Personal money i £500.00
Combined passport & travel cover limit i £200.00
Cutting trip short cover limit i £3,000.00
Abandoning your trip cover limit i £3,000.00
Natural disaster relocation cover i
Natural disaster baggage cover i
Max trip duration i 31.00 days

Single trip insurance

4 stars
Cancelling before travel cover limit i £3,000.00
Medical excess i £100.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £1,250.00
Cutting trip short cover limit i £3,000.00
Missed departure cover limit i £500.00
Abandoning your trip cover limit i £3,000.00
Emergency medical cover and repatriation cover limit i £10,000,000.00
Personal money i £500.00
Combined passport & travel cover limit i £200.00

Virgin Money

Silver

4 stars
Cancelling before travel cover limit i £5,000.00
Medical excess i £75.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £2,000.00
Cutting trip short cover limit i £5,000.00
Missed departure cover limit i £1,000.00
Abandoning your trip cover limit i £5,000.00
Emergency medical cover and repatriation cover limit i £12,500,000.00
Personal money i £750.00
Combined passport & travel cover limit i £300.00
4 stars
Cancelling before travel cover limit i £7,500.00
Medical excess i £50.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £3,000.00
Cutting trip short cover limit i £7,500.00
Missed departure cover limit i £1,500.00
Abandoning your trip cover limit i £7,500.00
Emergency medical cover and repatriation cover limit i £15,000,000.00
Personal money i £1,000.00
Combined passport & travel cover limit i £500.00

Travel insurance add-on: cruise cover

1 stars
Missed port departure cover limit i £500.00
Re-joining a cruise cover limit i £0.00
Cabin confinement cover limit i £250.00
Missed port departure excess i £0.00
Timetable/itinerary change cover limit i £0.00
Unused excursions cover limit i £300.00

Virgin Money

Silver

1 stars
Missed port departure cover limit i £750.00
Re-joining a cruise cover limit i £0.00
Cabin confinement cover limit i £375.00
Missed port departure excess i £0.00
Timetable/itinerary change cover limit i £0.00
Unused excursions cover limit i £500.00
1 stars
Missed port departure cover limit i £1,000.00
Re-joining a cruise cover limit i £0.00
Cabin confinement cover limit i £500.00
Missed port departure excess i £0.00
Timetable/itinerary change cover limit i £0.00
Unused excursions cover limit i £750.00

Travel insurance add-on: winter sports

5 stars
Ski equipment owned cover limit i £1,000.00
Single owned item cover limit i £1,000.00
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £600.00
Avalanche closure cover limit i £500.00
Piste closure cover limit i £600.00
Ski equipment owned excess i £50.00
Ski equipment hired i £1,000.00
Single item limit for hired equipment i £1,000.00
Unused ski pass due to illness or injury i £600.00

Virgin Money

Silver

4 stars
Ski equipment owned cover limit i £750.00
Single owned item cover limit i £750.00
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £450.00
Avalanche closure cover limit i £400.00
Piste closure cover limit i £450.00
Ski equipment owned excess i £75.00
Ski equipment hired i £750.00
Single item limit for hired equipment i £750.00
Unused ski pass due to illness or injury i £450.00
3 stars
Ski equipment owned cover limit i £500.00
Single owned item cover limit i £500.00
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £300.00
Avalanche closure cover limit i £300.00
Piste closure cover limit i £300.00
Ski equipment owned excess i £100.00
Ski equipment hired i £500.00
Single item limit for hired equipment i £500.00
Unused ski pass due to illness or injury i £300.00