In the news

26 June 2017

The Telegraph

James Daley was quoted in The Telegraph in a piece about hire car companies overcharging for repairs on 24 June.

26 June 2017

The Telegraph

James Daley was quoted in The Telegraph in a piece about extended warranties sold by retailers on 24 June. 

20 June 2017

Money Marketing

James Daley was quoted in Money Marketing in a piece about calls for the FCA to not dilute its report into the failings of competition in fund groups on 19 June.

19 June 2017

The Telegraph

James Daley's Telegraph column focused on travel insurance not covering Airmiles or Avios points on 19 June.

19 June 2017

Cover Magazine

Fairer Finance's Head of Complaints Service Melissa Collett was featured in Cover Magazine in a piece about 'swiss cheese' protection cover on 16 June.

16 June 2017

Your Money

James Daley was quoted in Your Money in a piece about the potential liquidation of energy switching site Flipper on 15 June.

12 June 2017

This Is Money

James Daley was quoted in This Is Money in a piece about work-provided medical cover which increases in price by 8 times when people leave their jobs on 10 June.

12 June 2017

The Daily Mail

James Daily was quoted in the Daily Mail in a piece about Ryanair charging extra to let families sit together on 9 June.

1 June 2017

The Daily Mail

James Daley was quoted in The Daily Mail in a piece about how to win compensation if your airline ruins your holiday on 31 May.

30 May 2017

This Is Money

James Daley was quoted in This Is Money in a piece about a fashion chain charging high rates of interest on store credit on 29 May.

25 May 2017

The Daily Mail

James Daley was quoted in The Daily Mail in a piece about JustGiving pocketing a high percentage of money donated to it on 25 May.

16 May 2017

The Sunday Times

James Daley was quoted in The Sunday Times in a piece about insurers charging loyal customers far more than they charge new ones on 14 May.

11 May 2017

The Daily Mail

James Daley was quoted in The Daily Mail in a piece about Aviva overhauling the way they sell insurance on 10 May.

9 May 2017

This Is Money

James Daley was quoted in This Is Money in a piece about MBNA being bought by LLoyd's bank on 9 May. 

9 May 2017

The Daily Mail

James Daley was quoted in The Daily Mail in a piece about annual price rises of insurance on 9 May. 

5 May 2017

The Telegraph

James Daley was quoted in The Telegraph in a piece about travel insurance small print on 5 May.

28 April 2017

The Daily Mail

James Daley was quoted in The Daily Mail in a piece about Lloyds squeezing customers on 27 April.

27 April 2017

The Mirror

James Daley was quoted in The Mirror in a piece about the record number of complaints to the Financial Ombudsman Service on 27 April.

27 April 2017

The Daily Mail

James Daley was quoted in The Daily Mail in a piece about the record number of complaints about banks on 27 April.

26 April 2017

This Is Money

James Daley was quoted in This Is Money in a piece about the high level of credit borrowing by consumers on 26 April. 

25 April 2017

The Daily Mail

James Daley was quoted in the Daily Mail in a piece about insurance premium rises on 21 April.

9 April 2017

The Sunday Times

Our research into the complex language and jargon of financial documents was featured in The Sunday Times on 9 April.

4 April 2017

The Telegraph

James Daley was quoted in The Telegraph in a piece about inadequate travel insurance policies on 4 April.

27 March 2017

The Independent

James Daley was quoted in The Independent in a piece about ticket machines not accepting the new £1 coin on 25 March.

27 March 2017

The Telegraph

James Daley was quoted in The Telegraph in a piece about ticket machines not accepting the new £1 coin on 24 March.

8 March 2017

The Daily Mail

James Daley was quoted in The Daily Mail in a piece about certain insurance policies being effectively worthless on 7 March.

4 March 2017

The Telegraph

James Daley was quoted in The Telegraph in a piece about how the Government are going to crackdown on companies which use confusing small print to mislead customers on 4 March. 

4 March 2017

BBC News

James Daley was quoted in BBC News in a piece about how the Government plan to crackdown on 'subscription traps' on 4 March. 

1 March 2017

Money Marketing

James Daley was quoted in both Money Marketing and Mortgage Strategy in pieces about mortgage providers cancelling offers due to their own mistakes on 1 March.

1 March 2017

This Is Money

James Daley was quoted in This Is Money in a piece about travel insurance policies covering extreme sports like shark diving, but not ordinary activities like cycling on 28 February. 

21 February 2017

This Is Money

James Daley was quoted in This Is Money in a piece about Triodos launching its ethical current account in the UK on 21 February. 

20 February 2017

The Telegraph

James Daley argued against insurers not paying claims if the customer could have done something to prevent it in his Telegraph column on 17 February.

18 February 2017

The Guardian

James Daley was quoted in The Guardian in a piece about the potential sale of Co-Operative Bank on 18 February. 

3 February 2017

The Times

James Daley was quoted in The Times in a piece about the DVLA unfairly charging drivers for paying by credit card on 3 February. Read more about our Red Card for Card Charges campaign here.

1 February 2017

The Telegraph

James Daley was quoted in The Telegraph in a piece about Santander telling buy-to-let landlords to raise their rent to the maximum on 1 February. 

1 February 2017

The Daily Mail

James Daley was quoted in The Daily Mail in a piece about the high commission charged by comparison sites when setting up life insurance policies on 31 January. 

1 February 2017

This Is Money

James Daley was quoted in This Is Money in a piece about shoppers being able to demand refunds from delivery companies on 31 January. 

31 January 2017

This Is Money

James Daley was quoted in This Is Money in a piece about Norwich and Peterborough Building Society being scrapped on 31 January. 

28 January 2017

BBC Radio 4

James Daley appeared on BBC Radio 4's MoneyBox programme to discuss how comparison sites are taking unfair commission for selling life insurance policies on 28 January. 

27 January 2017

Fund Strategy

James Daley was quoted in Fund Strategy in a piece about funds failing to meet the FCA's test on AUM on 27 January.

25 January 2017

BBC News

James Daley was quoted in BBC News in a piece about insurance 'add-ons' that rarely lead to payouts on 25 January. 

19 January 2017

Cover Magazine

The launch of Fairer Finance's new complaints service and the appointment of Melissa Collett to director was featured in Cover Magazine on 18 January. 

13 January 2017

The Sun

James Daley was quoted in The Sun in a piece about the fairness of expiry dates on gift cards on 13 January. 

11 January 2017

The One Show

James Daley appeared on The One Show to discuss gift card expiry dates on 10 January. 

6 January 2017

This Is Money

James Daley was quoted in This Is Money in a piece about a peer-to-peer lender on 5 January.

4 January 2017

The Daily Mail

James Daley was quoted in The Daily Mail in a piece about 0% credit card offers on 30 December. 

30 December 2016

The Financial Times

James Daley was quoted in The Financial Times in a piece about the increasing length of bank statements on 30 December. 

21 December 2016

The Daily Mail

James Daley was quoted in The Daily Mail in a piece about Lloyds' potential takeover of MBNA on 21 December. 

16 December 2016

The Mirror

James Daley was quoted in The Mirror in a piece about exchange rates on 15 December. 

12 December 2016

The Guardian

James Daley was quoted in The Guardian in a piece about the slowdown of fines imposed by the FCA in 2016 on 12 December.

7 December 2016

The Daily Mail

James Daley was quoted in The Daily Mail in a piece about credit card fees on 7 December.

6 December 2016

Fund Strategy

James Daley was quoted in Fund Strategy in a piece about the latest FCA report into fund groups on 2 December. 

2 December 2016

The Sun

James Daley was quoted in The Sun in a piece about gift vouchers on 2 December. 

2 December 2016

Money Marketing

James Daley was quoted in Money Marketing in a piece about the latest FCA report on fund groups on 1 December. 

1 December 2016

The Daily Mail

James Daley was quoted in the Daily Mail in a piece about the Bank of England's warning to RBS on 1 December.

30 November 2016

This Is Money

James Daley was quoted in This Is Money in a piece about financial fraud on 29 November.

29 November 2016

The Telegraph

James Daley was quoted in The Telegraph in a piece about insurers using big data to calculate premiums on 28 November.

22 November 2016

The Daily Mail

James Daley was quoted in the Daily Mail in a piece about Lloyd's potential purchase of MBNA on 21 November.

21 November 2016

The Daily Mail

James Daley was quoted in The Daily Mail in a piece about fund managers on 19 November.

19 November 2016

Channel 4's Dispatches

James Daley appeared on the Dispatches programme to give expert advice to those 'addicted to spending'.

18 November 2016

Money Marketing

James Daley was quoted in Money Marketing in a piece about the annuity market on 18 November.

15 November 2016

The Sun

James Daley was quoted in The Sun in a piece about the pricing of groceries on 14 November.

14 November 2016

The Telegraph

James Daley's Small Print Sleuth column for The Telegraph focused on the cost of paying for insurance monthly on 12 November.

14 November 2016

The Telegraph

James Daley was quoted in The Telegraph in a piece about the pricing of groceries on 14 November.

11 November 2016

The Spectator

James Daley's piece about the tricks pulled by gambling sites was published in The Spectator on 8 November.

26 October 2016

This Is Money

James Daley was quoted in This Is Money in a piece about the unexpected costs of subscription services on 26 October.

19 October 2016

The Telegraph

James Daley was quoted in The Telegraph in a piece about retrieving personal data not being covered by computer warranty on 18 October.

17 October 2016

Wales Online

James Daley was quoted in Wales Online in a piece about exchange rates on 16 October.

17 October 2016

This Is Money

James Daley was quoted in This Is Money in a piece about RBS and Natwest's IT failure on 14 October.

13 October 2016

The Sun

James Daley was quoted in The Sun in a piece about banks taking back PPI payouts on 13 October.

12 October 2016

This Is Money

James Daley was quoted in This Is Money in a piece about banks taking back PPI payouts on 11 October.

10 October 2016

The Financial Services Compensation Scheme

James Daley talks consumers through the meaning of interest rates in a jargon-busting video from the Financial Services Compensation Scheme on 5 October. 

4 October 2016

The Spectator

Jeff Prestridge recommended our reviews in his Spectator piece about poor customer service on 3 October.

3 October 2016

This Is Money

James Daley was quoted in This Is Money in a piece about 'middlemen' mis-selling insurance on 1 October.

30 September 2016

The Daily Mail

James Daley was quoted in The Daily Mail in a piece about the investigation into comparison sites on 30 September. 

23 September 2016

The Telegraph

James Daley was quoted in The Telegraph in a piece about Supermarkets planning to cut their costs on 22 September. 

23 September 2016

The Telegraph

James Daley was quoted in The Telegraph in a piece about over 50s insurance on September 22.

23 September 2016

The Daily Mail

James Daley was quoted in The Daily Mail in a piece about car insurance costs on 20 September.

20 September 2016

The Telegraph

James Daley's Small Print Sleuth column for The Telegraph focused on the risks of critical illness on 19 September.

20 September 2016

The Daily Mail

James Daley was quoted in The Daily Mail in a piece about credit card fraud on 19 September.

15 September 2016

The Telegraph

James Daley was quoted in The Telegraph in a piece about tracking children's spending on 14 September.

14 September 2016

The Daily Mail

James Daley was quoted in The Daily Mail in a piece about fraud prevention on 13 September.

8 September 2016

This Is Money

James Daley was quoted in This Is Money in a piece about PPI claims on 6 September.

6 September 2016

The Week

James Daley was quoted in The Week in a piece about banks' use of customer data on 5 September.

30 August 2016

The Telegraph

James Daley was quoted in The Telegraph in a piece about bank customers being unaware of how their data is used on 29 August.

30 August 2016

The Sun

James Daley was quoted in The Sun in a piece about rip-off text services on 28 August.

30 August 2016

The Telegraph

James Daley was quoted in The Telegraph in another piece about the Help to Buy ISA scandal on 27 August.

26 August 2016

The Telegraph

James Daley was quoted in The Telegraph in a further piece about the Help to Buy ISA scandal on 25 August.

22 August 2016

The Telegraph

James Daley was quoted in The Telegraph in a piece about the Help to Buy ISA scandal on 21 August.

22 August 2016

The Mirror

James Daley was quoted in The Mirror in a piece about customers paying for warranty they already have for free on 20 August.

22 August 2016

The Guardian

James Daley was quoted in The Guardian in a piece about sending money abroad on 20 August.

17 August 2016

The Daily Mail

James Daley was quoted in The Daily Mail in a piece about Santander's 123 account on 16 August.

17 August 2016

PYMNTS.com

Our Red Card for Card Charges campaign was featured in PYMNTS on 15 August.

15 August 2016

The Daily Mail

James Daley was quoted in The Daily Mail in a piece about holiday rip-offs on 12 August.

15 August 2016

The Daily Telegraph

James Daley's Small Print Sleuth column for The Telegraph focused on excessive charges for insurance on 14 August.

11 August 2016

BBC News

Our Red Card for Card Charges campaign was featured in BBC News on 11 August.

11 August 2016

The Daily Mail

James Daley was quoted in The Daily Mail in a piece about their successful campaign to force insurers to be more transparent over their renewal premiums on 11 August.

10 August 2016

Your Money

James Daley was quoted in Your Money in a piece about encouraging people to switch bank accounts on 9 August.

1 August 2016

The Daily Mail

James Daley was quoted in The Daily Mail in a piece about voice activated bank accounts on 1 August.

20 July 2016

This Is Money

James Daley was quoted in This Is Money in a piece about credit agencies keeping black marks on customers' files for over six years on 19 July.

2 June 2016

The Sun

James Daley was quoted in The Sun in a piece about mis-selling PPI for store cards on June 2.

25 May 2016

This Is Money

James Daley was quoted in This Is Money in a piece about household appliance insurance on 24 May.

16 May 2016

The Daily Telegraph

James Daley's Small Print Sleuth column for The Daily Telegraph focused on the limits of insurance underwriting on 13 May. 

16 May 2016

The Daily Telegraph

James Daley was quoted in The Daily Telegraph in a piece about airlines pocketing £300m in tax from customers on 14 May.

13 May 2016

This Is Money

James Daley was quoted in This Is Money in a piece about unnecessary insurance policies on 10 May. 

5 May 2016

Money Marketing

The appointment of Christine Farnish and Otto Thoresen to Fairer Finance's Consumer Advisory Board was covered in Money Marketing on 5 April.

27 April 2016

The Daily Telegraph

James Daley was quoted in The Daily Telegraph in a piece about the CMA crackdown on supermarket rip-offs on 27 April.

21 April 2016

The Daily Telegraph

James Daley was quoted in The Daily Telegraph in a piece about travel agents increasing prices based on customer internet history on 20 April.

12 April 2016

The Daily Mail

Fairer Finance's James Daley was quoted in The Daily Mail in a piece about buy-to-let loans on 12 April.

29 March 2016

The Daily Telegraph

Fairer Finance's James Daley discusses the tricks companies use to keep spamming customers in his Telegraph 'Small Print Sleuth' column on 26 March.

24 March 2016

The Guardian

Fairer Finance's James Daley was quoted in The Guardian in a piece about financial security on 24 March.

21 March 2016

The Daily Mail

Fairer Finance's Spring 2016 Bank Accounts ratings were used in The Daily Mail on 21 March in a piece about challenger banks.

21 March 2016

The Daily Mail

Fairer Finance's research into the charges involved in paying for your insurance monthly was used in The Daily Mail on 15 March.

21 March 2016

The Financial Times

Fairer Finance's James Daley was quoted in The Financial Times in piece about the failings of debt management firms on 10 March.

21 March 2016

The Daily Telegraph

Fairer Finance's James Daley had his first regular column 'The Small Print sleuth' published in The Telegraph on 29 February.

21 March 2016

The Daily Mail

Fairer Finance's Bank Accounts ratings were used in The Daily Mail on 27 February in a piece about Metrobank's success.

8 February 2016

The Daily Mail

Fairer Finance's James Daley was quoted in a Daily Mail piece about the call to scrap £50 notes on 8 February 2016.

1 February 2016

The Telegraph

James Daley wrote for The Telegraph highlighting the issue of airlines charging customers for paying by credit card on 1 February 2016.

30 January 2016

BBC Radio 4

Fairer Finance's James Daley appeared on BBC Radio 4's Money Box programme to discuss the issue of reduced credit card fees not being passed on to consumers on 30 January 2016.

29 January 2016

The Daily Mail

Fairer Finance's James Daley was quoted in a Daily Mail piece about the state of comparison sites on 29 January 2016.

6 January 2016

This Is Money

Fairer Finance's James Daley was quoted in This Is Money in a piece about the effectiveness of the FCA on 6 January 2016.

28 December 2015

BBC News

FF's James Daley appeared on the BBC News website in a piece about gift cards on 28 December 2015.

18 December 2015

The Telegraph

Fairer Finance's James Daley was quoted in The Telegraph in a piece discussing the best bank accounts to switch to on 18 December 2015.

15 December 2015

Daily Mail

Fairer Finance's James Daley was quoted in The Daily Mail on 15 December 2015 in a piece about phone insurance.

24 November 2015

BBC Watchdog

James Daley appeared in an episode of BBC Watchdog in a feature about complex terms and conditions. 

17 November 2015

BBC Radio 4

Fairer Finance's James Daley appeared on BBC Radio 4 to discuss the Spare us the Small Print campaign on 17 November 2015.

13 November 2015

BBC News

Fairer Finance's Spare us the Small Print campaign was covered by BBC News on 13 Novermber 2015

3 November 2015

Financial Times

Fairer Finance's James Daley was quoted in The Financial Times on November 3rd 2015 discussing the potentially hazardous state of the UK Credit Card market.

20 October 2015

The Telegraph

A blog by Fairer Finance's James Daley concerning insurers' attitudes towards e-cigarettes was published in The Daily Telegraph on October 20th 2015.

19 September 2015

The Times

The Times wrote exclusively about the release of Fairer Finance's latest mortgage ratings on September 19th 2015

19 June 2015

The Daily Mail

Fairer Finance's James Daley was quoted in The Daily Mail on June 19th 2015 in a story about insurers increasing the premiums of loyal customers. 

15 January 2015

BBC Watchdog

Fairer Finance's James Daley shows a family how to get the most out of comparison websites and get a better deal on their car insurance

4 October 2014

Financial Times

Fairer Finance founder James Daley quoted on the front page of the Financial Times in a story about payday lenders on the 4th October 2014.

2 July 2014

BBC Watchdog

Fairer Finance's James Daley is a regular on the BBC One show, Watchdog. Here, he talks to Anne Robinson about continuous payment authorities on 2 July 2014.

9 May 2014

CNN International

Fairer Finance's Spare Us The Small Print campaign covered on CNN International on 9 May 2014.

12 April 2014

BBC Your Money

Fairer Finance's James Daley interviewed on the BBC's Your Money programme about overdraft charges on 12 April 2014.

6 April 2014

The Sunday Times

Fairer Finance's James Daley quoted in the Sunday Times on 6 April 2014 in a story about transparency in the credit card market.

4 April 2014

The Telegraph

Fairer Finance's James Daley quoted in the Daily Telegraph on 4 April 2014 in a story about the FCA's review into closed life insurance funds.

4 April 2014

Daily Mail

Fairer Finance's James Daley was quoted in the Daily Mail on 4 April 2014 in a story about the FCA's credit card market review.

3 April 2014

BBC News

Fairer Finance's James Daley quoted on the BBC news site on 3 April 2014 in a story about the FCA's credit card market review.

2 April 2014

Daily Mail

Fairer Finance's James Daley quoted in the Daily Mail on 2 April 2014 in an article about how to make a successful insurance claim.

23 March 2014

The Sunday Post

The Sunday Post wrote about the launch of Fairer Finance and the need to think about more than price when buying financial products on 23 March 2014.

22 March 2014

The Yorkshire Post

Fairer Finance's James Daley quoted in the Yorkshire Post on 22 March 2014 in an article about the Budget.

16 March 2014

Mail on Sunday

The Mail on Sunday's Jeff Prestridge covered the launch of Fairer Finance on 16 March 2014.

21 February 2014

BBC News

Fairer Finance's James Daley was quoted on the BBC News site on 21 February 2014 in a story about supermarket banks.