Home insurance

Start your search for a good value home insurer by looking at Fairer Finance's spring ratings

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Ecclesiastical

Ecclesiastical
81% 82% 70% 51% 72%
Gold

NFU Mutual

NFU Mutual
72% 67% 80% 60% 69%
Gold

Hiscox

Hiscox
66% 58% 82% 55% 65%
Gold

Nationwide

Nationwide
64% 61% 75% 61% 64%
Gold

Tesco Bank

Tesco Bank
57% 47% 78% 67% 63%
Gold

HSBC

HSBC
59% 55% 68% 63% 61%
Gold

LV=

LV=
61% 49% 76% 59% 61%
Gold

John Lewis

John Lewis
67% 58% 75% 48% 61%
Silver

Santander

Santander
58% 53% 69% 61% 60%
Silver

Co-operative Insurance

Co-operative Insurance
59% 53% 78% 47% 60%
Silver

Age Co

Age Co
61% 58% 68% 58% 60%
Silver

Direct Line

Direct Line
60% 49% 75% 55% 60%
Silver

Marks & Spencer

Marks & Spencer
62% 60% 68% 47% 60%
Bronze

AXA

AXA
52% 43% 65% 73% 58%
Bronze

First Direct

First Direct
54% 46% 68% 63% 58%
Bronze

Saga

Saga
61% 50% 70% 51% 58%
Bronze

More Than

More Than
56% 47% 75% 54% 57%
Bronze

Churchill

Churchill
54% 45% 75% 53% 57%
Bronze

Sainsbury's

Sainsbury's
60% 50% 75% 41% 57%
Bronze

Barclays

Barclays
59% 54% 72% 45% 57%

Natwest

51% 44% 75% 52% 56%

Admiral

54% 47% 73% 51% 56%

RAC

64% 60% 73% 34% 56%

Privilege

53% 39% 75% 56% 56%

Bank of Scotland

59% 44% 71% 56% 55%

Swinton

55% 44% 67% 50% 54%

Sheilas' Wheels

59% 43% 82% 30% 54%

Royal Bank of Scotland

46% 40% 75% 52% 54%

RIAS

56% 47% 68% 47% 54%

Aviva

57% 50% 68% 38% 53%

Lloyds Bank

54% 47% 71% 50% 53%

Insure4Retirement

58% 49% 66% 36% 53%

Swiftcover

45% 27% 65% 74% 52%

AA

58% 49% 66% 36% 52%

Dial Direct

61% 47% 73% 33% 52%

Halifax

53% 46% 71% 48% 52%

esure

53% 40% 82% 29% 51%

Legal & General

53% 45% 64% 44% 51%

Policy Expert

53% 40% 69% 34% 50%

Zurich

46% 35% 81% 38% 50%

Quotemehappy

52% 35% 68% 41% 49%

Post Office Money

50% 44% 73% 35% 49%

HomeProtect

48% 38% 63% 42% 49%

One Call Insurance

54% 47% 63% 31% 49%

Hastings Direct

47% 39% 69% 37% 48%

Endsleigh

49% 43% 78% 24% 48%

Budget Insurance

49% 39% 73% 32% 47%

Bradford & Bingley

51% 37% 73% 32% 47%

More customer experience ratings