Home insurance

Start your search for a good value home insurer by looking at Fairer Finance's spring ratings

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Ecclesiastical

Ecclesiastical
80% 74% 70% 55% 70%
Gold

NFU Mutual

NFU Mutual
72% 65% 80% 58% 69%
Gold

Hiscox

Hiscox
64% 54% 82% 65% 66%
Gold

Nationwide

Nationwide
63% 57% 75% 69% 66%
Gold

John Lewis

John Lewis
68% 59% 75% 51% 64%
Gold

Marks & Spencer

Marks & Spencer
60% 55% 65% 71% 63%
Gold

Tesco Bank

Tesco Bank
57% 45% 78% 66% 62%
Gold

Bank of Scotland

Bank of Scotland
60% 50% 71% 65% 61%
Gold

Age UK

Age UK
60% 55% 68% 61% 61%
Gold

LV=

LV=
60% 47% 76% 61% 61%
Gold

HSBC

HSBC
56% 51% 68% 68% 61%
Silver

Barclays

Barclays
59% 52% 72% 56% 60%
Silver

Direct Line

Direct Line
58% 47% 75% 59% 60%
Bronze

Co-operative Insurance

Co-operative Insurance
58% 50% 78% 51% 59%
Bronze

Saga

Saga
60% 49% 70% 57% 59%
Bronze

Halifax

Halifax
54% 46% 71% 65% 59%
Bronze

Sheilas' Wheels

Sheilas' Wheels
62% 43% 82% 47% 58%
Bronze

RAC

RAC
64% 62% 73% 34% 58%
Bronze

Santander

Santander
52% 47% 68% 66% 58%
Bronze

Natwest

Natwest
54% 44% 75% 58% 58%
Bronze

More Than

More Than
55% 45% 75% 55% 58%

Churchill

53% 43% 75% 56% 57%

First Direct

52% 41% 68% 65% 57%

Lloyds Bank

53% 45% 71% 58% 57%

Sainsbury's

59% 48% 77% 40% 56%

Insure4Retirement

61% 50% 66% 47% 56%

Royal Bank of Scotland

49% 40% 75% 58% 56%

Admiral

53% 45% 73% 51% 55%

RIAS

58% 47% 68% 48% 55%

Swinton

55% 43% 67% 55% 55%

AXA

51% 40% 65% 63% 55%

Privilege

51% 36% 75% 56% 54%

esure

53% 38% 82% 45% 54%

Aviva

55% 47% 68% 45% 54%

Zurich

49% 35% 81% 47% 53%

Dial Direct

58% 43% 73% 36% 53%

Legal & General

50% 41% 64% 51% 52%

Hastings Direct

51% 42% 69% 42% 51%

AA

55% 45% 66% 37% 51%

Endsleigh

50% 39% 78% 35% 51%

Quotemehappy

48% 28% 68% 58% 51%

Post Office Money

52% 44% 73% 33% 51%

Swiftcover

44% 30% 65% 59% 50%

Bradford & Bingley

47% 35% 73% 36% 48%

Policy Expert

50% 36% 69% 35% 48%

HomeProtect

52% 32% 63% 40% 47%

Budget

44% 34% 73% 37% 47%

More customer experience ratings