Home insurance

Start your search for a good value home insurer by looking at Fairer Finance's latest ratings.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Ecclesiastical

Ecclesiastical
91.84% 92.86% 94.33% 84.29% 91%
Gold

NFU Mutual

NFU Mutual
76.57% 74.33% 81.92% 79.06% 78%
Gold

Bank of Scotland

Bank of Scotland
71.25% 72.32% 73.29% 66.03% 71%
Gold

Marks & Spencer

Marks & Spencer
67.11% 64.14% 73.11% 76% 70%
Gold

HSBC

HSBC
64.71% 62.9% 73.11% 75.02% 69%
Silver

Nationwide

Nationwide
62.51% 64.07% 67.82% 76.36% 68%
Silver

Aim

Aim
71.15% 67.31% 71.55% 56.43% 67%
Silver

NatWest

NatWest
60.96% 59.01% 77.16% 69.25% 67%
Silver

TSB

TSB
61.84% 55.7% 82.05% 66.05% 66%
Silver

Barclays

Barclays
58.93% 57.7% 72.19% 74.68% 66%
Silver

Royal Bank of Scotland

Royal Bank of Scotland
57.62% 56.67% 75.29% 73.7% 66%
Silver

John Lewis

John Lewis
65.26% 68.26% 57.5% 71.91% 66%
Silver

Budget

Budget
65.52% 50.86% 77.22% 69.24% 66%
Bronze

LV=

LV=
59.36% 52.68% 77.46% 71.89% 65%
Bronze

Tesco Bank

Tesco Bank
55.98% 49.88% 82.16% 72.7% 65%
Bronze

Age Co

Age Co
65.74% 63.35% 68.57% 61.73% 65%
Bronze

Co-operative Insurance

Co-operative Insurance
61.81% 58.02% 77.17% 61.92% 65%

Direct Line

61.49% 53.69% 75.04% 67.76% 64%

Churchill

58.88% 52.82% 75.04% 71.06% 64%

Santander

61.35% 57.23% 73.7% 64.94% 64%

Aviva

58.68% 54.82% 73.11% 70.2% 64%

Admiral

58.96% 52.87% 73.2% 69.44% 64%

RAC

56.12% 54.59% 77.02% 65.8% 63%

Lloyds Bank

57.67% 57.91% 73.29% 63.35% 63%

Saga

65.05% 57.57% 67.04% 62.57% 63%

First Direct

52.25% 55.86% 73.11% 69.2% 63%

Hastings Direct

54.2% 48.6% 75.11% 72.16% 63%

Bradford & Bingley

57.78% 56.3% 78.22% 57.29% 62%

AA

59.23% 55.24% 70.6% 63.88% 62%

British Gas

61.01% 58.99% 63.55% 65.36% 62%

Sheilas' Wheels

59.38% 48.08% 80.98% 59.89% 62%

Gallagher

56.25% 49.11% 73.39% 67.31% 62%

Swiftcover

59.43% 44.34% 59.39% 82.11% 61%

Swinton

52.99% 44.86% 81.31% 64.45% 61%

AXA

54.9% 50.11% 59.39% 77.86% 61%

Ageas

61.01% 51.87% 68.5% 59.97% 60%

Hiscox

45.5% 43.5% 81.69% 69.78% 60%

Quotemehappy

52.92% 41.23% 73.11% 71.43% 60%

Halifax

53.28% 52.42% 73.29% 57.65% 59%

Post Office Money

51.09% 47.51% 69.09% 68.52% 59%

esure

54.45% 46.3% 80.98% 54.39% 59%

One Call Insurance

46.27% 40.57% 80.89% 66.95% 59%

Sainsbury's

57.8% 52.47% 66.6% 56.33% 58%

Dial Direct

53.81% 42.86% 77.22% 58.16% 58%

Privilege

50.1% 44.1% 75.04% 62.58% 58%

RIAS

54.88% 46.18% 68.57% 59.99% 57%

More Than

54.01% 47.02% 67.25% 60.04% 57%

UIA Mutual

68.57% 58.57% 44.34% 53.96% 56%

Policy Expert

52.66% 39.36% 69.71% 56.91% 55%

Endsleigh

47.6% 45.19% 71.58% 52.09% 54%

HomeProtect

33.71% 30.9% 63.8% 61.56% 47%

More customer experience ratings