Home insurance

Start your search for a good value home insurer by looking at Fairer Finance's latest ratings.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Ecclesiastical

Ecclesiastical
81% 86% 89% 81% 84%
Gold

NFU Mutual

NFU Mutual
74% 70% 84% 87% 79%
Gold

Nationwide

Nationwide
66% 68% 72% 82% 72%
Gold

Bank of Scotland

Bank of Scotland
70% 68% 70% 76% 71%
Gold

Urban Jungle

Urban Jungle
57% 54% 100% 71% 71%
Gold

TSB

TSB
69% 67% 76% 69% 70%
Gold

Age Partnership

Age Partnership
72% 73% 61% 75% 70%
Silver

Barclays

Barclays
63% 61% 74% 80% 69%
Silver

Bradford & Bingley

Bradford & Bingley
66% 62% 80% 66% 69%
Silver

HSBC

HSBC
64% 63% 74% 72% 68%
Silver

NatWest

NatWest
60% 62% 76% 75% 68%
Silver

Santander

Santander
65% 60% 74% 73% 68%
Silver

Direct Line

Direct Line
60% 54% 76% 81% 68%
Bronze

Marks & Spencer

Marks & Spencer
64% 61% 74% 71% 67%
Bronze

Saga

Saga
65% 61% 73% 70% 67%
Bronze

Age Co

Age Co
69% 63% 69% 68% 67%
Bronze

RAC

RAC
58% 56% 80% 74% 67%
Bronze

Lloyds Bank

Lloyds Bank
60% 60% 70% 76% 67%

Churchill

60% 56% 76% 74% 66%

LV=

58% 53% 78% 76% 66%

John Lewis

61% 64% 62% 79% 66%

Halifax

57% 56% 70% 78% 65%

Budget

60% 45% 80% 75% 65%

AA

60% 58% 68% 73% 65%

Co-operative Insurance

60% 57% 76% 67% 65%

Aviva

58% 55% 74% 69% 64%

Tesco Bank

57% 51% 79% 68% 64%

Royal Bank of Scotland

47% 48% 76% 82% 63%

Sheilas' Wheels

55% 45% 77% 76% 63%

Post Office

58% 53% 69% 72% 63%

Swiftcover

60% 52% 63% 77% 63%

More Than

55% 48% 72% 76% 63%

Sainsbury's

64% 58% 66% 64% 63%

Admiral

59% 54% 71% 64% 62%

Ageas

55% 50% 69% 73% 62%

Privilege

50% 43% 76% 77% 61%

British Gas

56% 55% 64% 70% 61%

First Direct

54% 52% 74% 65% 61%

Quotemehappy

56% 42% 74% 71% 61%

Hastings Direct

53% 51% 67% 72% 61%

esure

55% 47% 77% 61% 60%

Swinton

52% 48% 70% 71% 60%

AXA

56% 52% 63% 68% 60%

RIAS

55% 48% 69% 66% 59%

Dial Direct

49% 39% 80% 67% 59%

One Call Insurance

51% 41% 78% 64% 59%

Policy Expert

54% 41% 78% 61% 58%

Homeprotect

43% 37% 64% 68% 53%

More customer experience ratings