Home insurance

Start your search for a good value home insurer by looking at Fairer Finance's latest ratings.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Ecclesiastical

Ecclesiastical
78% 80% 86% 86% 83%
Gold

NFU Mutual

NFU Mutual
71% 70% 83% 91% 79%
Gold

TSB

TSB
72% 68% 74% 75% 72%
Gold

Nationwide

Nationwide
66% 69% 71% 79% 71%
Gold

NatWest

NatWest
64% 64% 79% 76% 71%
Silver

Saga

Saga
66% 62% 78% 75% 70%
Silver

Bank of Scotland

Bank of Scotland
68% 63% 73% 77% 70%
Silver

Barclays

Barclays
63% 62% 72% 84% 70%
Silver

Direct Line

Direct Line
61% 55% 79% 85% 70%
Silver

Churchill

Churchill
61% 58% 79% 82% 70%
Silver

Age Co

Age Co
70% 64% 66% 79% 70%
Silver

RAC

RAC
61% 63% 77% 76% 69%
Silver

Santander

Santander
63% 59% 73% 80% 69%
Silver

Age Partnership

Age Partnership
69% 67% 65% 74% 69%
Bronze

AA

AA
60% 58% 68% 87% 68%
Bronze

Co-operative Insurance

Co-operative Insurance
65% 63% 78% 68% 68%
Bronze

HSBC

HSBC
67% 65% 73% 69% 68%
Bronze

Urban Jungle

Urban Jungle
50% 42% 100% 80% 68%
Bronze

Lloyds Bank

Lloyds Bank
62% 63% 73% 75% 68%
Bronze

Marks & Spencer

Marks & Spencer
62% 58% 73% 78% 68%

Tesco Bank

59% 53% 80% 77% 67%

Halifax

59% 59% 73% 75% 67%

Admiral

60% 56% 73% 78% 66%

LV=

59% 54% 78% 75% 66%

John Lewis

60% 62% 64% 78% 66%

Sainsbury's

64% 60% 64% 76% 66%

Sheilas' Wheels

57% 47% 76% 80% 65%

Swiftcover

62% 51% 64% 84% 65%

Post Office

60% 53% 66% 81% 65%

Aviva

58% 55% 73% 75% 65%

Royal Bank of Scotland

48% 48% 79% 84% 65%

Bradford & Bingley

53% 53% 80% 71% 64%

Swinton

53% 47% 73% 84% 64%

More Than

57% 49% 71% 79% 64%

Privilege

52% 45% 79% 78% 63%

AXA

58% 54% 64% 77% 63%

RIAS

60% 54% 66% 72% 63%

Dial Direct

57% 48% 80% 63% 62%

British Gas

59% 57% 60% 73% 62%

One Call Insurance

51% 40% 85% 70% 62%

First Direct

54% 51% 73% 69% 61%

Hastings Direct

54% 49% 71% 69% 61%

esure

55% 48% 76% 63% 61%

Quotemehappy

52% 40% 73% 78% 61%

Policy Expert

53% 42% 75% 64% 59%

Budget

46% 39% 80% 67% 58%

Ageas

43% 43% 66% 75% 57%

Homeprotect

48% 37% 62% 76% 56%

More customer experience ratings