Home insurance

Start your search for a good value home insurer by looking at Fairer Finance's latest ratings.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Ecclesiastical

Ecclesiastical
92.46% 94.04% 95.35% 72.48% 89%
Gold

NFU Mutual

NFU Mutual
78.61% 73.66% 79.8% 73.01% 76%
Gold

John Lewis

John Lewis
69.59% 70.69% 63.03% 72.44% 69%
Gold

Nationwide

Nationwide
63.3% 63.91% 70.79% 75.9% 68%
Silver

Bank of Scotland

Bank of Scotland
66.4% 63.15% 70.47% 67.42% 67%
Silver

Aim

Aim
68.8% 58.71% 80% 59.31% 67%
Silver

NatWest

NatWest
64.49% 63.7% 77.18% 61.35% 67%
Silver

Barclays

Barclays
58.29% 55.85% 78.29% 73.09% 66%
Silver

Marks & Spencer

Marks & Spencer
60.55% 59.47% 74.27% 69.53% 66%
Silver

Co-operative Insurance

Co-operative Insurance
62.01% 61.11% 79.18% 59.66% 65%
Silver

LV=

LV=
58.47% 52.15% 76.01% 75.08% 65%
Silver

HSBC

HSBC
58.08% 55.26% 77.23% 70.33% 65%
Silver

Budget

Budget
65.95% 53.58% 77.38% 63.75% 65%
Silver

Tesco Bank

Tesco Bank
57.16% 50.75% 79.68% 72.35% 65%
Silver

Direct Line

Direct Line
62.3% 54.43% 77.18% 64.2% 65%
Bronze

Age Co

Age Co
64.33% 59.48% 68.97% 62.05% 64%
Bronze

Saga

Saga
65.41% 57.77% 72.75% 58.71% 64%

Admiral

58.84% 52.88% 73.37% 67.89% 63%

Churchill

58.41% 51.72% 77.18% 63.98% 63%

Aviva

59.37% 54.66% 74.27% 62.47% 63%

Lloyds Bank

58.22% 55.98% 71.42% 64.66% 63%

TSB

60.39% 52.24% 74.27% 63.37% 63%

Santander

60.13% 54.74% 75.44% 59.73% 63%

Swinton

54.25% 45.05% 82.73% 66.32% 62%

Hastings Direct

53.14% 47.91% 76.16% 71.02% 62%

First Direct

50.88% 50.71% 74.27% 70.87% 62%

AXA

54.11% 49.09% 63.75% 79.02% 61%

Sheilas' Wheels

60.06% 49.1% 80.04% 56.22% 61%

Hiscox

46.64% 44.8% 81.82% 72.1% 61%

RAC

56.2% 53.33% 76.98% 58.52% 61%

Swiftcover

54.34% 43.89% 65.13% 80.83% 61%

AA

60.11% 55.61% 70.22% 57.61% 61%

Sainsbury's

57.82% 52.68% 76.16% 56.61% 61%

British Gas

59.87% 55.11% 64.15% 62.27% 60%

Halifax

54.23% 51.64% 72.04% 62.85% 60%

Ageas

56.21% 50.35% 69.39% 64.12% 60%

Bradford & Bingley

53.18% 51.7% 79.38% 55.82% 60%

Royal Bank of Scotland

52% 45.87% 77.18% 64.22% 60%

Privilege

51.48% 45% 77.18% 64.11% 59%

One Call Insurance

55.07% 41.92% 81.68% 56.19% 59%

Post Office Money

49.71% 41.81% 70.17% 73.07% 59%

More Than

56.12% 50.41% 64.53% 62.47% 58%

esure

55.45% 47.88% 80.04% 49.72% 58%

Dial Direct

54.94% 38.93% 77.38% 60.46% 58%

RIAS

53.26% 46.52% 68.97% 61.79% 58%

Policy Expert

51.09% 41.08% 71.32% 65.62% 57%

UIA Mutual

61.46% 54.92% 57.64% 55.07% 57%

Gallagher

55.21% 50.92% 62% 58.12% 57%

Endsleigh

50.49% 46.71% 73% 54.53% 56%

Quotemehappy

54.15% 40.73% 74.27% 55.29% 56%

Legal & General

52.83% 46.67% 68.56% 55.59% 56%

HomeProtect

37.39% 23.58% 70% 63.94% 49%

More customer experience ratings