Home insurance

Start your search for a good value home insurer by looking at Fairer Finance's latest ratings.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Ecclesiastical

Ecclesiastical
88% 90% 94% 82% 89%
Gold

Age Partnership

Age Partnership
76% 81% 95% 65% 79%
Gold

NFU Mutual

NFU Mutual
75% 73% 84% 85% 79%
Gold

Nationwide

Nationwide
65% 67% 71% 82% 71%
Silver

Bank of Scotland

Bank of Scotland
69% 68% 71% 69% 69%
Silver

Marks & Spencer

Marks & Spencer
65% 63% 74% 74% 69%
Silver

HSBC

HSBC
66% 64% 74% 72% 69%
Silver

TSB

TSB
67% 64% 79% 66% 69%
Silver

Santander

Santander
65% 59% 75% 76% 68%
Silver

Saga

Saga
65% 60% 72% 73% 68%
Bronze

Bradford & Bingley

Bradford & Bingley
64% 63% 79% 62% 67%
Bronze

Barclays

Barclays
60% 59% 74% 76% 67%
Bronze

NatWest

NatWest
61% 63% 75% 69% 67%
Bronze

Direct Line

Direct Line
61% 54% 74% 78% 67%

Budget

67% 47% 79% 72% 66%

Churchill

58% 54% 74% 79% 66%

LV=

59% 53% 77% 75% 66%

RAC

54% 52% 79% 78% 66%

Co-operative Insurance

61% 59% 79% 62% 65%

Sheilas' Wheels

62% 51% 80% 67% 65%

AA

59% 56% 75% 69% 65%

Lloyds Bank

59% 59% 71% 70% 65%

Aviva

59% 56% 74% 70% 65%

Age Co

67% 62% 68% 60% 64%

Tesco Bank

57% 54% 79% 66% 64%

Swiftcover

60% 51% 64% 81% 64%

John Lewis

62% 64% 54% 74% 64%

Halifax

56% 56% 71% 71% 63%

Aim

61% 58% 80% 55% 63%

Admiral

60% 55% 71% 66% 63%

First Direct

55% 59% 74% 63% 63%

Post Office

57% 51% 68% 75% 63%

Hastings Direct

53% 49% 73% 74% 62%

More Than

54% 48% 71% 77% 62%

British Gas

57% 58% 62% 71% 62%

Sainsbury's

61% 55% 69% 63% 62%

Royal Bank of Scotland

50% 45% 74% 78% 62%

Privilege

51% 44% 74% 77% 62%

Gallagher

48% 44% 87% 67% 61%

Ageas

57% 51% 68% 69% 61%

Quotemehappy

55% 41% 74% 71% 60%

AXA

55% 51% 64% 71% 60%

esure

54% 48% 80% 56% 59%

RIAS

55% 45% 68% 69% 59%

Dial Direct

51% 40% 79% 66% 59%

One Call Insurance

52% 42% 73% 67% 58%

Swinton

52% 49% 66% 65% 58%

Policy Expert

52% 40% 74% 62% 57%

Homeprotect

37% 36% 66% 65% 51%

More customer experience ratings