AXA is a large multinational insurance company based in Paris, France. It is one of the world's oldest insurance institutions, having been founded in 1816.
AXA offers a number of different insurance, investment and pension products in the UK.
It only took on the AXA moniker around 30 years ago, and now owns various brands, including the Bluefin Insurance Group and Swiftcover. It also acts as an underwriter for many other insurance brokers.
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| Customer happiness | 56% |
|---|---|
| Customer trust | 45% |
| Complaints performance | 64% |
| Transparency rating | 67% |
| Fairer Finance score Reviewed Autumn 2019 |
58% |
| Customer happiness | 51% |
|---|---|
| Customer trust | 44% |
| Complaints performance | 64% |
| Transparency rating | 66% |
| Fairer Finance score Reviewed Autumn 2019 |
56% |
| Customer happiness | 52% |
|---|---|
| Customer trust | 47% |
| Complaints performance | 64% |
| Transparency rating | 52% |
| Fairer Finance score Reviewed Autumn 2019 |
54% |
| Cover limit for lost keys i | £2,500 |
|---|---|
| Uninsured driver promise i | |
| Courtesy car for duration of repair i | |
| Windscreen repair excess i | £15 |
| Windscreen replacement excess i | £75 |
| Cover limit for stolen keys i | £2,500 |
| Cover for replacing original audio/visual equipment i | Unlimited |
| 24hr helpline available i | 75 |
| Repairs guarantee (years) i | Lifetime |
| Courtesy car provided if stolen / total loss i |
| Escape of water excess i | £350 |
|---|---|
| Matching sets i | 50% |
| Theft from outbuildings cover limit i | £2,500 |
| 24hr helpline i | |
| Alternative accommodation cover limit i | £50,000 |
| Cover for keys if lost i | £500 |
| Money in the home i | £500 |
| Replace belongings new for old i |
| Escape of water excess i | £350 |
|---|---|
| Matching sets i | 50% |
| Theft from outbuildings cover limit i | £5,000 |
| 24hr helpline i | |
| Alternative accommodation cover limit i | £50,000 |
| Cover for keys if lost i | £1,000 |
| Money in the home i | £1,000 |
| Replace belongings new for old i |
| Escape of water excess i | £350 |
|---|---|
| Matching sets i | |
| Theft from outbuildings cover limit i | £5,000 |
| 24hr helpline i | |
| Alternative accommodation cover limit i | £100,000 |
| Cover for keys if lost i | £1,000 |
| Money in the home i | £1,000 |
| Replace belongings new for old i |
| Finding & repairing a leak cover limit i | £5,000 |
|---|---|
| Matching sets i | 50% |
| Cover for keys if lost i | £500 |
| Compulsory excess i | £100 |
| Escape of water excess i | £350 |
| Alternative accommodation cover limit i | £50,000 |
| Cover for keys if stolen i | £500 |
| Property owner liability i | £2,000,000 |
| 24hr helpline i |
| Finding & repairing a leak cover limit i | £5,000 |
|---|---|
| Matching sets i | 50% |
| Cover for keys if lost i | £1,000 |
| Compulsory excess i | £100 |
| Escape of water excess i | £350 |
| Alternative accommodation cover limit i | £50,000 |
| Cover for keys if stolen i | £1,000 |
| Property owner liability i | £2,000,000 |
| 24hr helpline i |
| Finding & repairing a leak cover limit i | £5,000 |
|---|---|
| Matching sets i | |
| Cover for keys if lost i | £1,000 |
| Compulsory excess i | £100 |
| Escape of water excess i | £350 |
| Alternative accommodation cover limit i | £100,000 |
| Cover for keys if stolen i | £1,000 |
| Property owner liability i | £2,000,000 |
| 24hr helpline i |
| Theft from outbuildings cover limit i | £5,000 |
|---|---|
| Matching sets i | 50% |
| Cover for keys if lost i | £1,000 |
| Cover limit for cycles in the home i | £0 |
| Replace belongings new for old i | |
| Alternative accommodation cover limit i | £20,000 |
| Money in the home cover limit i | £1,000 |
| Cover for keys if stolen i | £1,000 |
| 24hr helpline i |
| Theft from outbuildings cover limit i | £5,000 |
|---|---|
| Matching sets i | |
| Cover for keys if lost i | £1,000 |
| Cover limit for cycles in the home i | £0 |
| Replace belongings new for old i | |
| Alternative accommodation cover limit i | £25,000 |
| Money in the home cover limit i | £1,000 |
| Cover for keys if stolen i | £1,000 |
| 24hr helpline i |
| Theft from outbuildings cover limit i | £2,500 |
|---|---|
| Matching sets i | 50% |
| Cover for keys if lost i | £500 |
| Cover limit for cycles in the home i | £0 |
| Replace belongings new for old i | |
| Alternative accommodation cover limit i | £20,000 |
| Money in the home cover limit i | £500 |
| Cover for keys if stolen i | £500 |
| 24hr helpline i |
| Medical excess i | £100 |
|---|---|
| Cancelling before travel cover limit i | £2,500 |
| Personal Possessions and Baggage - damaged, lost or stolen- cover limit i | £2,000 |
| Max trip duration i | 35 days |
| Emergency medical cover and repatriation cover limit i | £10,000,000 |
| Cutting trip short cover limit i | £2,500 |
| Abandoning your trip cover limit i | £2,500 |
| Lost or stolen cash i | £300 |
| Combined passport & travel cover limit i | £300 |
| Natural disaster relocation cover i | |
| Natural disaster baggage cover i | |
| Mental health cover i |
| Medical excess i | £50 |
|---|---|
| Cancelling before travel cover limit i | £5,000 |
| Personal Possessions and Baggage - damaged, lost or stolen- cover limit i | £2,500 |
| Max trip duration i | 45 days |
| Emergency medical cover and repatriation cover limit i | £15,000,000 |
| Cutting trip short cover limit i | £5,000 |
| Abandoning your trip cover limit i | £5,000 |
| Lost or stolen cash i | £500 |
| Combined passport & travel cover limit i | £500 |
| Natural disaster relocation cover i | |
| Natural disaster baggage cover i | |
| Mental health cover i |
| Medical excess i | £150 |
|---|---|
| Cancelling before travel cover limit i | £1,000 |
| Personal Possessions and Baggage - damaged, lost or stolen- cover limit i | £1,500 |
| Max trip duration i | 30 days |
| Emergency medical cover and repatriation cover limit i | £10,000,000 |
| Cutting trip short cover limit i | £1,000 |
| Abandoning your trip cover limit i | £1,000 |
| Lost or stolen cash i | £200 |
| Combined passport & travel cover limit i | £250 |
| Natural disaster relocation cover i | |
| Natural disaster baggage cover i | |
| Mental health cover i |
| Medical excess i | £100 |
|---|---|
| Cancelling before travel cover limit i | £2,500 |
| Personal Possessions and Baggage - damaged, lost or stolen - cover limit i | £2,000 |
| Emergency medical cover and repatriation cover limit i | £10,000,000 |
| Cutting trip short cover limit i | £2,500 |
| Missed departure cover limit i | £1,000 |
| Abandoning your trip cover limit i | £2,500 |
| Lost or stolen cash i | £300 |
| Combined passport & travel cover limit i | £300 |
| Medical excess i | £50 |
|---|---|
| Cancelling before travel cover limit i | £5,000 |
| Personal Possessions and Baggage - damaged, lost or stolen - cover limit i | £2,500 |
| Emergency medical cover and repatriation cover limit i | £15,000,000 |
| Cutting trip short cover limit i | £5,000 |
| Missed departure cover limit i | £1,500 |
| Abandoning your trip cover limit i | £5,000 |
| Lost or stolen cash i | £500 |
| Combined passport & travel cover limit i | £500 |
| Medical excess i | £150 |
|---|---|
| Cancelling before travel cover limit i | £1,000 |
| Personal Possessions and Baggage - damaged, lost or stolen - cover limit i | £1,500 |
| Emergency medical cover and repatriation cover limit i | £10,000,000 |
| Cutting trip short cover limit i | £1,000 |
| Missed departure cover limit i | £500 |
| Abandoning your trip cover limit i | £1,000 |
| Lost or stolen cash i | £200 |
| Combined passport & travel cover limit i | £250 |
| Missed port departure cover limit i | £0 |
|---|---|
| Re-joining a cruise cover limit i | £0 |
| Cabin confinement cover limit i | £1,000 |
| Missed port departure excess i | |
| Timetable/itinerary change cover limit i | £0 |
| Unused excursions cover limit i | £200 |
| Missed port departure cover limit i | £0 |
|---|---|
| Re-joining a cruise cover limit i | £0 |
| Cabin confinement cover limit i | £1,200 |
| Missed port departure excess i | |
| Timetable/itinerary change cover limit i | £0 |
| Unused excursions cover limit i | £250 |
| Missed port departure cover limit i | £0 |
|---|---|
| Re-joining a cruise cover limit i | £0 |
| Cabin confinement cover limit i | £2,000 |
| Missed port departure excess i | |
| Timetable/itinerary change cover limit i | £0 |
| Unused excursions cover limit i | £300 |
| Ski equipment owned cover limit i | £1,500 |
|---|---|
| Single owned item cover limit i | £500 |
| Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i | £300 |
| Ski equipment owned excess i | £50 |
| Ski equipment hired i | £1,500 |
| Single item limit for hired equipment i | £500 |
| Avalanche closure cover limit i | £100 |
| Piste closure cover limit i | £100 |
| Unused ski pass due to illness or injury i | £500 |
| Ski equipment owned cover limit i | £1,500 |
|---|---|
| Single owned item cover limit i | £500 |
| Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i | £300 |
| Ski equipment owned excess i | £100 |
| Ski equipment hired i | £1,500 |
| Single item limit for hired equipment i | £500 |
| Avalanche closure cover limit i | £100 |
| Piste closure cover limit i | £100 |
| Unused ski pass due to illness or injury i | £500 |
| Ski equipment owned cover limit i | £1,500 |
|---|---|
| Single owned item cover limit i | £500 |
| Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i | £300 |
| Ski equipment owned excess i | £150 |
| Ski equipment hired i | £1,500 |
| Single item limit for hired equipment i | £500 |
| Avalanche closure cover limit i | £100 |
| Piste closure cover limit i | £100 |
| Unused ski pass due to illness or injury i | £500 |