AXA

AXA is a large multinational insurance company based in Paris, France. It is one of the world's oldest insurance institutions, having been founded in 1816.

AXA offers a number of different insurance, investment and pension products in the UK.

It only took on the AXA moniker around 30 years ago, and now owns various brands, including the Bluefin Insurance Group and Swiftcover. It also acts as an underwriter for many other insurance brokers.

AXA
Visit provider's website

We don't get paid for any links on our site.

Car insurance

Ranked 24th of 53 providers reviewed.

Customer happiness 56%
Customer trust 45%
Complaints performance 64%
Transparency rating 67%
Fairer Finance score
Reviewed Autumn 2019
58%

Home insurance (building and contents)

Ranked 30th of 49 providers reviewed.

Customer happiness 51%
Customer trust 44%
Complaints performance 64%
Transparency rating 66%
Fairer Finance score
Reviewed Autumn 2019
56%
Gold ribbon: first place

Travel insurance

Ranked 23rd of 65 providers reviewed.

Customer happiness 52%
Customer trust 47%
Complaints performance 64%
Transparency rating 52%
Fairer Finance score
Reviewed Autumn 2019
54%

Car insurance

AXA

Car Insurance

5 stars
Cover limit for lost keys i £2,500
Uninsured driver promise i
Courtesy car for duration of repair i
Windscreen repair excess i £15
Windscreen replacement excess i £75
Cover limit for stolen keys i £2,500
Cover for replacing original audio/visual equipment i Unlimited
24hr helpline available i 75
Repairs guarantee (years) i Lifetime
Courtesy car provided if stolen / total loss i

Home insurance (building and contents)

AXA

Home Smart

3 stars
Escape of water excess i £350
Matching sets i 50%
Theft from outbuildings cover limit i £2,500
24hr helpline i
Alternative accommodation cover limit i £50,000
Cover for keys if lost i £500
Money in the home i £500
Replace belongings new for old i

AXA

Home Sure

3 stars
Escape of water excess i £350
Matching sets i 50%
Theft from outbuildings cover limit i £5,000
24hr helpline i
Alternative accommodation cover limit i £50,000
Cover for keys if lost i £1,000
Money in the home i £1,000
Replace belongings new for old i

AXA

Home Safe

3 stars
Escape of water excess i £350
Matching sets i
Theft from outbuildings cover limit i £5,000
24hr helpline i
Alternative accommodation cover limit i £100,000
Cover for keys if lost i £1,000
Money in the home i £1,000
Replace belongings new for old i

Buildings insurance

AXA

Home Smart

4 stars
Finding & repairing a leak cover limit i £5,000
Matching sets i 50%
Cover for keys if lost i £500
Compulsory excess i £100
Escape of water excess i £350
Alternative accommodation cover limit i £50,000
Cover for keys if stolen i £500
Property owner liability i £2,000,000
24hr helpline i

AXA

Home Sure

4 stars
Finding & repairing a leak cover limit i £5,000
Matching sets i 50%
Cover for keys if lost i £1,000
Compulsory excess i £100
Escape of water excess i £350
Alternative accommodation cover limit i £50,000
Cover for keys if stolen i £1,000
Property owner liability i £2,000,000
24hr helpline i

AXA

Home Safe

4 stars
Finding & repairing a leak cover limit i £5,000
Matching sets i
Cover for keys if lost i £1,000
Compulsory excess i £100
Escape of water excess i £350
Alternative accommodation cover limit i £100,000
Cover for keys if stolen i £1,000
Property owner liability i £2,000,000
24hr helpline i

Contents insurance

AXA

Home Smart

3 stars
Theft from outbuildings cover limit i £5,000
Matching sets i 50%
Cover for keys if lost i £1,000
Cover limit for cycles in the home i £0
Replace belongings new for old i
Alternative accommodation cover limit i £20,000
Money in the home cover limit i £1,000
Cover for keys if stolen i £1,000
24hr helpline i

AXA

Home Sure

3 stars
Theft from outbuildings cover limit i £5,000
Matching sets i
Cover for keys if lost i £1,000
Cover limit for cycles in the home i £0
Replace belongings new for old i
Alternative accommodation cover limit i £25,000
Money in the home cover limit i £1,000
Cover for keys if stolen i £1,000
24hr helpline i

AXA

Home Safe

3 stars
Theft from outbuildings cover limit i £2,500
Matching sets i 50%
Cover for keys if lost i £500
Cover limit for cycles in the home i £0
Replace belongings new for old i
Alternative accommodation cover limit i £20,000
Money in the home cover limit i £500
Cover for keys if stolen i £500
24hr helpline i

Travel insurance

Annual multi-trip insurance

AXA

Silver

4 stars
Medical excess i £100
Cancelling before travel cover limit i £2,500
Personal Possessions and Baggage - damaged, lost or stolen- cover limit i £2,000
Max trip duration i 35 days
Emergency medical cover and repatriation cover limit i £10,000,000
Cutting trip short cover limit i £2,500
Abandoning your trip cover limit i £2,500
Lost or stolen cash i £300
Combined passport & travel cover limit i £300
Natural disaster relocation cover i
Natural disaster baggage cover i
Mental health cover i

AXA

Gold

4 stars
Medical excess i £50
Cancelling before travel cover limit i £5,000
Personal Possessions and Baggage - damaged, lost or stolen- cover limit i £2,500
Max trip duration i 45 days
Emergency medical cover and repatriation cover limit i £15,000,000
Cutting trip short cover limit i £5,000
Abandoning your trip cover limit i £5,000
Lost or stolen cash i £500
Combined passport & travel cover limit i £500
Natural disaster relocation cover i
Natural disaster baggage cover i
Mental health cover i

AXA

Bronze

3 stars
Medical excess i £150
Cancelling before travel cover limit i £1,000
Personal Possessions and Baggage - damaged, lost or stolen- cover limit i £1,500
Max trip duration i 30 days
Emergency medical cover and repatriation cover limit i £10,000,000
Cutting trip short cover limit i £1,000
Abandoning your trip cover limit i £1,000
Lost or stolen cash i £200
Combined passport & travel cover limit i £250
Natural disaster relocation cover i
Natural disaster baggage cover i
Mental health cover i

Single trip insurance

AXA

Silver

4 stars
Medical excess i £100
Cancelling before travel cover limit i £2,500
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £2,000
Emergency medical cover and repatriation cover limit i £10,000,000
Cutting trip short cover limit i £2,500
Missed departure cover limit i £1,000
Abandoning your trip cover limit i £2,500
Lost or stolen cash i £300
Combined passport & travel cover limit i £300

AXA

Gold

4 stars
Medical excess i £50
Cancelling before travel cover limit i £5,000
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £2,500
Emergency medical cover and repatriation cover limit i £15,000,000
Cutting trip short cover limit i £5,000
Missed departure cover limit i £1,500
Abandoning your trip cover limit i £5,000
Lost or stolen cash i £500
Combined passport & travel cover limit i £500

AXA

Bronze

2 stars
Medical excess i £150
Cancelling before travel cover limit i £1,000
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £1,500
Emergency medical cover and repatriation cover limit i £10,000,000
Cutting trip short cover limit i £1,000
Missed departure cover limit i £500
Abandoning your trip cover limit i £1,000
Lost or stolen cash i £200
Combined passport & travel cover limit i £250

Travel insurance add-on: cruise cover

AXA

Bronze

1 stars
Missed port departure cover limit i £0
Re-joining a cruise cover limit i £0
Cabin confinement cover limit i £1,000
Missed port departure excess i
Timetable/itinerary change cover limit i £0
Unused excursions cover limit i £200

AXA

Silver

1 stars
Missed port departure cover limit i £0
Re-joining a cruise cover limit i £0
Cabin confinement cover limit i £1,200
Missed port departure excess i
Timetable/itinerary change cover limit i £0
Unused excursions cover limit i £250

AXA

Gold

1 stars
Missed port departure cover limit i £0
Re-joining a cruise cover limit i £0
Cabin confinement cover limit i £2,000
Missed port departure excess i
Timetable/itinerary change cover limit i £0
Unused excursions cover limit i £300

Travel insurance add-on: winter sports

AXA

Gold

3 stars
Ski equipment owned cover limit i £1,500
Single owned item cover limit i £500
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £300
Ski equipment owned excess i £50
Ski equipment hired i £1,500
Single item limit for hired equipment i £500
Avalanche closure cover limit i £100
Piste closure cover limit i £100
Unused ski pass due to illness or injury i £500

AXA

Silver

2 stars
Ski equipment owned cover limit i £1,500
Single owned item cover limit i £500
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £300
Ski equipment owned excess i £100
Ski equipment hired i £1,500
Single item limit for hired equipment i £500
Avalanche closure cover limit i £100
Piste closure cover limit i £100
Unused ski pass due to illness or injury i £500

AXA

Bronze

1 stars
Ski equipment owned cover limit i £1,500
Single owned item cover limit i £500
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £300
Ski equipment owned excess i £150
Ski equipment hired i £1,500
Single item limit for hired equipment i £500
Avalanche closure cover limit i £100
Piste closure cover limit i £100
Unused ski pass due to illness or injury i £500