AXA is a large multinational insurance company based in Paris, France. It is one of the world's oldest insurance institutions, having been founded in 1816.
AXA offers a number of different insurance, investment and pension products in the UK.
It only took on the AXA moniker around 30 years ago, and now owns various brands, including the Bluefin Insurance Group and Swiftcover. It also acts as an underwriter for many other insurance brokers.
| Customer happiness | 54% |
|---|---|
| Customer trust | 41% |
| Complaints performance | 65% |
| Transparency rating | 59% |
| Fairer Finance score Reviewed Spring 2018 |
55% |
| Customer happiness | 51% |
|---|---|
| Customer trust | 40% |
| Complaints performance | 65% |
| Transparency rating | 63% |
| Fairer Finance score Reviewed Spring 2018 |
55% |
| Customer happiness | 54% |
|---|---|
| Customer trust | 44% |
| Complaints performance | 65% |
| Transparency rating | 54% |
| Fairer Finance score Reviewed Spring 2018 |
54% |
| Courtesy car for duration of repair i | |
|---|---|
| Cover for keys/locks if lost i | £2,500 |
| Uninsured driver promise i | |
| 24hr helpline available i | |
| Cover for keys/locks if stolen i | £2,500 |
| Cover for replacing original audio/visual equipment i | Unlimited |
| Repairs guarantee (years) i | Lifetime |
| Windscreen repair excess i | £15 |
| Windscreen replacement excess i | £75 |
| Escape of water excess i | £350 |
|---|---|
| Matching sets i | 50% |
| Theft from outbuildings i | £2,500 |
| 24hr helpline i | |
| Alternative accommodation i | £50,000 |
| Cover for keys/locks if lost i | £500 |
| Money in the home i | £500 |
| New for old i |
| Escape of water excess i | £350 |
|---|---|
| Matching sets i | 50% |
| Theft from outbuildings i | £5,000 |
| 24hr helpline i | |
| Alternative accommodation i | £50,000 |
| Cover for keys/locks if lost i | £1,000 |
| Money in the home i | £1,000 |
| New for old i |
| Escape of water excess i | £350 |
|---|---|
| Matching sets i | 50% |
| Theft from outbuildings i | £5,000 |
| 24hr helpline i | |
| Alternative accommodation i | £100,000 |
| Cover for keys/locks if lost i | £1,000 |
| Money in the home i | £1,000 |
| New for old i |
| Cover for keys/locks if lost i | £500 |
|---|---|
| Matching sets i | 50% |
| Trace & access i | £5,000 |
| 24hr helpline i | |
| Alternative accommodation cover limit i | £50,000 |
| Compulsory excess i | £100 |
| Cover for keys/locks if stolen i | £500 |
| Escape of water excess i | £350 |
| Property owner liability i | £2,000,000 |
| Cover for keys/locks if lost i | £1,000 |
|---|---|
| Matching sets i | 50% |
| Trace & access i | £5,000 |
| 24hr helpline i | |
| Alternative accommodation cover limit i | £50,000 |
| Compulsory excess i | £50 |
| Cover for keys/locks if stolen i | £1,000 |
| Escape of water excess i | £350 |
| Property owner liability i | £2,000,000 |
| Cover for keys/locks if lost i | £1,000 |
|---|---|
| Matching sets i | 50% |
| Trace & access i | £5,000 |
| 24hr helpline i | |
| Alternative accommodation cover limit i | £100,000 |
| Compulsory excess i | £0 |
| Cover for keys/locks if stolen i | £1,000 |
| Escape of water excess i | £350 |
| Property owner liability i | £2,000,000 |
| Cover for keys/locks if lost i | £500 |
|---|---|
| Matching sets i | 50% |
| Theft from outbuildings i | £2,500 |
| 24hr helpline i | |
| Alternative accomodation i | £20,000 |
| Cover for keys/locks if stolen i | £500 |
| Cycles included whilst in the home i | £0 |
| Money in the home i | £500 |
| New for old i |
| Cover for keys/locks if lost i | £1,000 |
|---|---|
| Matching sets i | 50% |
| Theft from outbuildings i | £5,000 |
| 24hr helpline i | |
| Alternative accomodation i | £20,000 |
| Cover for keys/locks if stolen i | £1,000 |
| Cycles included whilst in the home i | £0 |
| Money in the home i | £1,000 |
| New for old i |
| Cover for keys/locks if lost i | £1,000 |
|---|---|
| Matching sets i | 50% |
| Theft from outbuildings i | £5,000 |
| 24hr helpline i | |
| Alternative accomodation i | £25,000 |
| Cover for keys/locks if stolen i | £1,000 |
| Cycles included whilst in the home i | £0 |
| Money in the home i | £1,000 |
| New for old i |
| Cancelling before travel i | £2,500 |
|---|---|
| Medical excess i | £100 |
| Personal possessions & baggage - damaged, lost or stolen i | £2,000 |
| Abandoning your trip i | £2,500 |
| Combined passport & travel i | £300 |
| Cutting trip short/curtailment i | £2,500 |
| Emergency medical cover and repatriation i | £10,000,000 |
| Lost or stolen cash i | £300 |
| Max trip duration i | 35 days |
| Cancelling before travel i | £5,000 |
|---|---|
| Medical excess i | £50 |
| Personal possessions & baggage - damaged, lost or stolen i | £2,500 |
| Abandoning your trip i | £5,000 |
| Combined passport & travel i | £500 |
| Cutting trip short/curtailment i | £5,000 |
| Emergency medical cover and repatriation i | £15,000,000 |
| Lost or stolen cash i | £500 |
| Max trip duration i | 45 days |
| Cancelling before travel i | £1,000 |
|---|---|
| Medical excess i | £150 |
| Personal possessions & baggage - damaged, lost or stolen i | £1,500 |
| Abandoning your trip i | £1,000 |
| Combined passport & travel i | £250 |
| Cutting trip short/curtailment i | £1,000 |
| Emergency medical cover and repatriation i | £10,000,000 |
| Lost or stolen cash i | £200 |
| Max trip duration i | 30 days |
| Cancelling before travel i | £2,500 |
|---|---|
| Medical excess i | £100 |
| Personal possessions and baggage - damaged, lost or stolen i | £2,000 |
| Abandoning your trip i | £2,500 |
| Combined passport & travel i | £300 |
| Cutting trip short/curtailment i | £2,500 |
| Emergency medical cover and repatriation i | £10,000,000 |
| Lost or stolen cash i | £300 |
| Missed departure i | £1,000 |
| Cancelling before travel i | £5,000 |
|---|---|
| Medical excess i | £50 |
| Personal possessions and baggage - damaged, lost or stolen i | £2,500 |
| Abandoning your trip i | £5,000 |
| Combined passport & travel i | £500 |
| Cutting trip short/curtailment i | £5,000 |
| Emergency medical cover and repatriation i | £15,000,000 |
| Lost or stolen cash i | £500 |
| Missed departure i | £1,500 |
| Cancelling before travel i | £1,000 |
|---|---|
| Medical excess i | £150 |
| Personal possessions and baggage - damaged, lost or stolen i | £1,500 |
| Abandoning your trip i | £1,000 |
| Combined passport & travel i | £250 |
| Cutting trip short/curtailment i | £1,000 |
| Emergency medical cover and repatriation i | £10,000,000 |
| Lost or stolen cash i | £200 |
| Missed departure i | £500 |
| Cabin confinement i | £1,000 |
|---|---|
| Missed port departure i | £0 |
| Re-joining a cruise i | £0 |
| Missed port departure excess i | |
| Timetable/itinerary change i | £0 |
| Unused excursions i | £100 |
| Cabin confinement i | £1,200 |
|---|---|
| Missed port departure i | £0 |
| Re-joining a cruise i | £0 |
| Missed port departure excess i | |
| Timetable/itinerary change i | £0 |
| Unused excursions i | £200 |
| Cabin confinement i | £2,000 |
|---|---|
| Missed port departure i | £0 |
| Re-joining a cruise i | £0 |
| Missed port departure excess i | |
| Timetable/itinerary change i | £0 |
| Unused excursions i | £300 |
| Hiring replacement winter sports equipment i | £300 |
|---|---|
| Single item limit for owned equipment i | £500 |
| Ski equipment owned i | £1,500 |
| Avalanche closure i | £100 |
| Piste closure i | £100 |
| Single item limit for hired equipment i | £500 |
| Ski equipment hired i | £1,500 |
| Ski equipment owned excess i | £50 |
| Unused ski pass due to illness or injury i | £500 |
| Hiring replacement winter sports equipment i | £300 |
|---|---|
| Single item limit for owned equipment i | £500 |
| Ski equipment owned i | £1,500 |
| Avalanche closure i | £100 |
| Piste closure i | £100 |
| Single item limit for hired equipment i | £500 |
| Ski equipment hired i | £1,500 |
| Ski equipment owned excess i | £150 |
| Unused ski pass due to illness or injury i | £500 |
| Hiring replacement winter sports equipment i | £300 |
|---|---|
| Single item limit for owned equipment i | £500 |
| Ski equipment owned i | £1,500 |
| Avalanche closure i | £100 |
| Piste closure i | £100 |
| Single item limit for hired equipment i | £500 |
| Ski equipment hired i | £1,500 |
| Ski equipment owned excess i | £100 |
| Unused ski pass due to illness or injury i | £500 |