AXA

AXA is a large multinational insurance company based in Paris, France. It is one of the world's oldest insurance institutions, having been founded in 1816.

AXA offers a number of different insurance, investment and pension products in the UK.

It only took on the AXA moniker around 30 years ago, and now owns various brands, including the Bluefin Insurance Group and Swiftcover. It also acts as an underwriter for many other insurance brokers.

AXA

Car insurance

Ranked 27th of 52 providers reviewed.

Customer happiness 54%
Customer trust 41%
Complaints performance 65%
Transparency rating 59%
Fairer Finance score
Reviewed Spring 2018
55%

Home insurance

Ranked 31st of 47 providers reviewed.

Customer happiness 51%
Customer trust 40%
Complaints performance 65%
Transparency rating 63%
Fairer Finance score
Reviewed Spring 2018
55%
Gold ribbon: first place

Travel insurance

Ranked 21st of 56 providers reviewed.

Customer happiness 54%
Customer trust 44%
Complaints performance 65%
Transparency rating 54%
Fairer Finance score
Reviewed Spring 2018
54%

Car insurance

AXA

Car Insurance

5 stars
Courtesy car for duration of repair i
Cover for keys/locks if lost i £2,500
Uninsured driver promise i
24hr helpline available i
Cover for keys/locks if stolen i £2,500
Cover for replacing original audio/visual equipment i Unlimited
Repairs guarantee (years) i Lifetime
Windscreen repair excess i £15
Windscreen replacement excess i £75

Home insurance

AXA

Home Smart

4 stars
Escape of water excess i £350
Matching sets i 50%
Theft from outbuildings i £2,500
24hr helpline i
Alternative accommodation i £50,000
Cover for keys/locks if lost i £500
Money in the home i £500
New for old i

AXA

Home Sure

4 stars
Escape of water excess i £350
Matching sets i 50%
Theft from outbuildings i £5,000
24hr helpline i
Alternative accommodation i £50,000
Cover for keys/locks if lost i £1,000
Money in the home i £1,000
New for old i

AXA

Home Safe

4 stars
Escape of water excess i £350
Matching sets i 50%
Theft from outbuildings i £5,000
24hr helpline i
Alternative accommodation i £100,000
Cover for keys/locks if lost i £1,000
Money in the home i £1,000
New for old i

Buildings insurance

AXA

Home Smart

4 stars
Cover for keys/locks if lost i £500
Matching sets i 50%
Trace & access i £5,000
24hr helpline i
Alternative accommodation cover limit i £50,000
Compulsory excess i £100
Cover for keys/locks if stolen i £500
Escape of water excess i £350
Property owner liability i £2,000,000

AXA

Home Sure

4 stars
Cover for keys/locks if lost i £1,000
Matching sets i 50%
Trace & access i £5,000
24hr helpline i
Alternative accommodation cover limit i £50,000
Compulsory excess i £50
Cover for keys/locks if stolen i £1,000
Escape of water excess i £350
Property owner liability i £2,000,000

AXA

Home Safe

4 stars
Cover for keys/locks if lost i £1,000
Matching sets i 50%
Trace & access i £5,000
24hr helpline i
Alternative accommodation cover limit i £100,000
Compulsory excess i £0
Cover for keys/locks if stolen i £1,000
Escape of water excess i £350
Property owner liability i £2,000,000

Contents insurance

AXA

Home Smart

4 stars
Cover for keys/locks if lost i £500
Matching sets i 50%
Theft from outbuildings i £2,500
24hr helpline i
Alternative accomodation i £20,000
Cover for keys/locks if stolen i £500
Cycles included whilst in the home i £0
Money in the home i £500
New for old i

AXA

Home Sure

4 stars
Cover for keys/locks if lost i £1,000
Matching sets i 50%
Theft from outbuildings i £5,000
24hr helpline i
Alternative accomodation i £20,000
Cover for keys/locks if stolen i £1,000
Cycles included whilst in the home i £0
Money in the home i £1,000
New for old i

AXA

Home Safe

4 stars
Cover for keys/locks if lost i £1,000
Matching sets i 50%
Theft from outbuildings i £5,000
24hr helpline i
Alternative accomodation i £25,000
Cover for keys/locks if stolen i £1,000
Cycles included whilst in the home i £0
Money in the home i £1,000
New for old i

Travel insurance

Annual multi-trip insurance

AXA

Silver

4 stars
Cancelling before travel i £2,500
Medical excess i £100
Personal possessions & baggage - damaged, lost or stolen i £2,000
Abandoning your trip i £2,500
Combined passport & travel i £300
Cutting trip short/curtailment i £2,500
Emergency medical cover and repatriation i £10,000,000
Lost or stolen cash i £300
Max trip duration i 35 days

AXA

Gold

4 stars
Cancelling before travel i £5,000
Medical excess i £50
Personal possessions & baggage - damaged, lost or stolen i £2,500
Abandoning your trip i £5,000
Combined passport & travel i £500
Cutting trip short/curtailment i £5,000
Emergency medical cover and repatriation i £15,000,000
Lost or stolen cash i £500
Max trip duration i 45 days

AXA

Bronze

2 stars
Cancelling before travel i £1,000
Medical excess i £150
Personal possessions & baggage - damaged, lost or stolen i £1,500
Abandoning your trip i £1,000
Combined passport & travel i £250
Cutting trip short/curtailment i £1,000
Emergency medical cover and repatriation i £10,000,000
Lost or stolen cash i £200
Max trip duration i 30 days

Single trip insurance

AXA

Silver

4 stars
Cancelling before travel i £2,500
Medical excess i £100
Personal possessions and baggage - damaged, lost or stolen i £2,000
Abandoning your trip i £2,500
Combined passport & travel i £300
Cutting trip short/curtailment i £2,500
Emergency medical cover and repatriation i £10,000,000
Lost or stolen cash i £300
Missed departure i £1,000

AXA

Gold

4 stars
Cancelling before travel i £5,000
Medical excess i £50
Personal possessions and baggage - damaged, lost or stolen i £2,500
Abandoning your trip i £5,000
Combined passport & travel i £500
Cutting trip short/curtailment i £5,000
Emergency medical cover and repatriation i £15,000,000
Lost or stolen cash i £500
Missed departure i £1,500

AXA

Bronze

2 stars
Cancelling before travel i £1,000
Medical excess i £150
Personal possessions and baggage - damaged, lost or stolen i £1,500
Abandoning your trip i £1,000
Combined passport & travel i £250
Cutting trip short/curtailment i £1,000
Emergency medical cover and repatriation i £10,000,000
Lost or stolen cash i £200
Missed departure i £500

Travel insurance add-ons

Cruise add-on

AXA

Bronze

1 stars
Cabin confinement i £1,000
Missed port departure i £0
Re-joining a cruise i £0
Missed port departure excess i
Timetable/itinerary change i £0
Unused excursions i £100

AXA

Silver

1 stars
Cabin confinement i £1,200
Missed port departure i £0
Re-joining a cruise i £0
Missed port departure excess i
Timetable/itinerary change i £0
Unused excursions i £200

AXA

Gold

1 stars
Cabin confinement i £2,000
Missed port departure i £0
Re-joining a cruise i £0
Missed port departure excess i
Timetable/itinerary change i £0
Unused excursions i £300

Winter sports add-on

AXA

Gold

3 stars
Hiring replacement winter sports equipment i £300
Single item limit for owned equipment i £500
Ski equipment owned i £1,500
Avalanche closure i £100
Piste closure i £100
Single item limit for hired equipment i £500
Ski equipment hired i £1,500
Ski equipment owned excess i £50
Unused ski pass due to illness or injury i £500

AXA

Bronze

1 stars
Hiring replacement winter sports equipment i £300
Single item limit for owned equipment i £500
Ski equipment owned i £1,500
Avalanche closure i £100
Piste closure i £100
Single item limit for hired equipment i £500
Ski equipment hired i £1,500
Ski equipment owned excess i £150
Unused ski pass due to illness or injury i £500

AXA

Silver

1 stars
Hiring replacement winter sports equipment i £300
Single item limit for owned equipment i £500
Ski equipment owned i £1,500
Avalanche closure i £100
Piste closure i £100
Single item limit for hired equipment i £500
Ski equipment hired i £1,500
Ski equipment owned excess i £100
Unused ski pass due to illness or injury i £500