AXA is a large multinational insurance company based in Paris, France. It is one of the world's oldest insurance institutions, having been founded in 1816.
AXA offers a number of different insurance, investment and pension products in the UK.
It only took on the AXA moniker around 30 years ago, and now owns various brands, including the Bluefin Insurance Group and Swiftcover. It also acts as an underwriter for many other insurance brokers.
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| Customer happiness | 57% |
|---|---|
| Customer trust | 47% |
| Complaints performance | 64% |
| Transparency rating | 62% |
| Fairer Finance score Reviewed Spring 2019 |
57% |
| Customer happiness | 53% |
|---|---|
| Customer trust | 45% |
| Complaints performance | 64% |
| Transparency rating | 73% |
| Fairer Finance score Reviewed Spring 2019 |
59% |
| Customer happiness | 54% |
|---|---|
| Customer trust | 46% |
| Complaints performance | 64% |
| Transparency rating | 56% |
| Fairer Finance score Reviewed Spring 2019 |
55% |
| Cover for keys/locks if lost i | £2,500 |
|---|---|
| Uninsured driver promise i | |
| Courtesy car for duration of repair i | |
| Windscreen repair excess i | £15 |
| Windscreen replacement excess i | £75 |
| Cover for keys/locks if stolen i | £2,500 |
| Cover for replacing original audio/visual equipment i | Unlimited |
| 24hr helpline available i | |
| Repairs guarantee (years) i | Lifetime |
| Courtesy car provided if stolen / total loss i |
| Escape of water excess i | £350 |
|---|---|
| Matching sets i | 50% |
| Theft from outbuildings i | £2,500 |
| 24hr helpline i | |
| Alternative accommodation i | £50,000 |
| Cover for keys/locks if lost i | £500 |
| Money in the home i | £500 |
| New for old i |
| Escape of water excess i | £350 |
|---|---|
| Matching sets i | 50% |
| Theft from outbuildings i | £5,000 |
| 24hr helpline i | |
| Alternative accommodation i | £50,000 |
| Cover for keys/locks if lost i | £1,000 |
| Money in the home i | £1,000 |
| New for old i |
| Escape of water excess i | £350 |
|---|---|
| Matching sets i | 50% |
| Theft from outbuildings i | £5,000 |
| 24hr helpline i | |
| Alternative accommodation i | £100,000 |
| Cover for keys/locks if lost i | £1,000 |
| Money in the home i | £1,000 |
| New for old i |
| Trace & access i | £5,000 |
|---|---|
| Matching sets i | 50% |
| Cover for keys/locks if lost i | £500 |
| Compulsory excess i | £100 |
| Escape of water excess i | £350 |
| Alternative accommodation cover limit i | £50,000 |
| Cover for keys/locks if stolen i | £500 |
| Property owner liability i | £2,000,000 |
| 24hr helpline i |
| Trace & access i | £5,000 |
|---|---|
| Matching sets i | 50% |
| Cover for keys/locks if lost i | £1,000 |
| Compulsory excess i | £50 |
| Escape of water excess i | £350 |
| Alternative accommodation cover limit i | £50,000 |
| Cover for keys/locks if stolen i | £1,000 |
| Property owner liability i | £2,000,000 |
| 24hr helpline i |
| Trace & access i | £5,000 |
|---|---|
| Matching sets i | 50% |
| Cover for keys/locks if lost i | £1,000 |
| Compulsory excess i | £0 |
| Escape of water excess i | £350 |
| Alternative accommodation cover limit i | £100,000 |
| Cover for keys/locks if stolen i | £1,000 |
| Property owner liability i | £2,000,000 |
| 24hr helpline i |
| Theft from outbuildings i | £2,500 |
|---|---|
| Matching sets i | 50% |
| Cover for keys/locks if lost i | £500 |
| Cycles included whilst in the home i | £0 |
| New for old i | |
| Alternative accomodation i | £20,000 |
| Money in the home i | £500 |
| Cover for keys/locks if stolen i | £500 |
| 24hr helpline i |
| Theft from outbuildings i | £5,000 |
|---|---|
| Matching sets i | 50% |
| Cover for keys/locks if lost i | £1,000 |
| Cycles included whilst in the home i | £0 |
| New for old i | |
| Alternative accomodation i | £20,000 |
| Money in the home i | £1,000 |
| Cover for keys/locks if stolen i | £1,000 |
| 24hr helpline i |
| Theft from outbuildings i | £5,000 |
|---|---|
| Matching sets i | 50% |
| Cover for keys/locks if lost i | £1,000 |
| Cycles included whilst in the home i | £0 |
| New for old i | |
| Alternative accomodation i | £25,000 |
| Money in the home i | £1,000 |
| Cover for keys/locks if stolen i | £1,000 |
| 24hr helpline i |
| Medical excess i | £100 |
|---|---|
| Cancelling before travel i | £2,500 |
| Personal possessions & baggage - damaged, lost or stolen i | £2,000 |
| Max trip duration i | 35 days |
| Emergency medical cover and repatriation i | £10,000,000 |
| Cutting trip short/curtailment i | £2,500 |
| Abandoning your trip i | £2,500 |
| Lost or stolen cash i | £300 |
| Combined passport & travel i | £300 |
| Natural disaster relocation cover i | |
| Natural disaster baggage cover i | |
| Mental health cover i |
| Medical excess i | £50 |
|---|---|
| Cancelling before travel i | £5,000 |
| Personal possessions & baggage - damaged, lost or stolen i | £2,500 |
| Max trip duration i | 45 days |
| Emergency medical cover and repatriation i | £15,000,000 |
| Cutting trip short/curtailment i | £5,000 |
| Abandoning your trip i | £5,000 |
| Lost or stolen cash i | £500 |
| Combined passport & travel i | £500 |
| Natural disaster relocation cover i | |
| Natural disaster baggage cover i | |
| Mental health cover i |
| Medical excess i | £150 |
|---|---|
| Cancelling before travel i | £1,000 |
| Personal possessions & baggage - damaged, lost or stolen i | £1,500 |
| Max trip duration i | 30 days |
| Emergency medical cover and repatriation i | £10,000,000 |
| Cutting trip short/curtailment i | £1,000 |
| Abandoning your trip i | £1,000 |
| Lost or stolen cash i | £200 |
| Combined passport & travel i | £250 |
| Natural disaster relocation cover i | |
| Natural disaster baggage cover i | |
| Mental health cover i |
| Missed port departure i | £0 |
|---|---|
| Re-joining a cruise i | £0 |
| Cabin confinement i | £1,000 |
| Missed port departure excess i | |
| Timetable/itinerary change i | £0 |
| Unused excursions i | £200 |
| Missed port departure i | £0 |
|---|---|
| Re-joining a cruise i | £0 |
| Cabin confinement i | £1,200 |
| Missed port departure excess i | |
| Timetable/itinerary change i | £0 |
| Unused excursions i | £250 |
| Missed port departure i | £0 |
|---|---|
| Re-joining a cruise i | £0 |
| Cabin confinement i | £2,000 |
| Missed port departure excess i | |
| Timetable/itinerary change i | £0 |
| Unused excursions i | £300 |
| Medical excess i | £100 |
|---|---|
| Cancelling before travel i | £2,500 |
| Personal possessions and baggage - damaged, lost or stolen i | £2,000 |
| Emergency medical cover and repatriation i | £10,000,000 |
| Cutting trip short/curtailment i | £2,500 |
| Missed departure i | £1,000 |
| Abandoning your trip i | £2,500 |
| Lost or stolen cash i | £300 |
| Combined passport & travel i | £300 |
| Medical excess i | £50 |
|---|---|
| Cancelling before travel i | £5,000 |
| Personal possessions and baggage - damaged, lost or stolen i | £2,500 |
| Emergency medical cover and repatriation i | £15,000,000 |
| Cutting trip short/curtailment i | £5,000 |
| Missed departure i | £1,500 |
| Abandoning your trip i | £5,000 |
| Lost or stolen cash i | £500 |
| Combined passport & travel i | £500 |
| Medical excess i | £150 |
|---|---|
| Cancelling before travel i | £1,000 |
| Personal possessions and baggage - damaged, lost or stolen i | £1,500 |
| Emergency medical cover and repatriation i | £10,000,000 |
| Cutting trip short/curtailment i | £1,000 |
| Missed departure i | £500 |
| Abandoning your trip i | £1,000 |
| Lost or stolen cash i | £200 |
| Combined passport & travel i | £250 |
| Ski equipment owned i | £1,500 |
|---|---|
| Single item limit for owned equipment i | £500 |
| Hiring replacement winter sports equipment i | £300 |
| Ski equipment owned excess i | £50 |
| Ski equipment hired i | £1,500 |
| Single item limit for hired equipment i | £500 |
| Avalanche closure i | £100 |
| Piste closure i | £100 |
| Unused ski pass due to illness or injury i | £500 |
| Ski equipment owned i | £1,500 |
|---|---|
| Single item limit for owned equipment i | £500 |
| Hiring replacement winter sports equipment i | £300 |
| Ski equipment owned excess i | £150 |
| Ski equipment hired i | £1,500 |
| Single item limit for hired equipment i | £500 |
| Avalanche closure i | £100 |
| Piste closure i | £100 |
| Unused ski pass due to illness or injury i | £500 |
| Ski equipment owned i | £1,500 |
|---|---|
| Single item limit for owned equipment i | £500 |
| Hiring replacement winter sports equipment i | £300 |
| Ski equipment owned excess i | £100 |
| Ski equipment hired i | £1,500 |
| Single item limit for hired equipment i | £500 |
| Avalanche closure i | £100 |
| Piste closure i | £100 |
| Unused ski pass due to illness or injury i | £500 |