AXA

AXA is a large multinational insurance company based in Paris, France. It is one of the world's oldest insurance institutions, having been founded in 1816.

AXA offers a number of different insurance, investment and pension products in the UK.

It only took on the AXA moniker around 30 years ago, and now owns various brands, including the Bluefin Insurance Group and Swiftcover. It also acts as an underwriter for many other insurance brokers.

AXA
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Car insurance

Ranked 22nd of 51 providers reviewed.

Customer happiness 57%
Customer trust 47%
Complaints performance 64%
Transparency rating 62%
Fairer Finance score
Reviewed Spring 2019
57%
Gold ribbon: first place

Home insurance

Ranked 14th of 47 providers reviewed.

Customer happiness 53%
Customer trust 45%
Complaints performance 64%
Transparency rating 73%
Fairer Finance score
Reviewed Spring 2019
59%
Gold ribbon: first place

Travel insurance

Ranked 18th of 59 providers reviewed.

Customer happiness 54%
Customer trust 46%
Complaints performance 64%
Transparency rating 56%
Fairer Finance score
Reviewed Spring 2019
55%

Car insurance

AXA

Car Insurance

5 stars
Cover for keys/locks if lost i £2,500
Uninsured driver promise i
Courtesy car for duration of repair i
Windscreen repair excess i £15
Windscreen replacement excess i £75
Cover for keys/locks if stolen i £2,500
Cover for replacing original audio/visual equipment i Unlimited
24hr helpline available i
Repairs guarantee (years) i Lifetime
Courtesy car provided if stolen / total loss i

Home insurance

AXA

Home Smart

4 stars
Escape of water excess i £350
Matching sets i 50%
Theft from outbuildings i £2,500
24hr helpline i
Alternative accommodation i £50,000
Cover for keys/locks if lost i £500
Money in the home i £500
New for old i

AXA

Home Sure

4 stars
Escape of water excess i £350
Matching sets i 50%
Theft from outbuildings i £5,000
24hr helpline i
Alternative accommodation i £50,000
Cover for keys/locks if lost i £1,000
Money in the home i £1,000
New for old i

AXA

Home Safe

4 stars
Escape of water excess i £350
Matching sets i
Theft from outbuildings i £5,000
24hr helpline i
Alternative accommodation i £100,000
Cover for keys/locks if lost i £1,000
Money in the home i £1,000
New for old i

Buildings insurance

AXA

Home Smart

4 stars
Trace & access i £5,000
Matching sets i 50%
Cover for keys/locks if lost i £500
Compulsory excess i £100
Escape of water excess i £350
Alternative accommodation cover limit i £50,000
Cover for keys/locks if stolen i £500
Property owner liability i £2,000,000
24hr helpline i

AXA

Home Sure

4 stars
Trace & access i £5,000
Matching sets i 50%
Cover for keys/locks if lost i £1,000
Compulsory excess i £50
Escape of water excess i £350
Alternative accommodation cover limit i £50,000
Cover for keys/locks if stolen i £1,000
Property owner liability i £2,000,000
24hr helpline i

AXA

Home Safe

4 stars
Trace & access i £5,000
Matching sets i 50%
Cover for keys/locks if lost i £1,000
Compulsory excess i £0
Escape of water excess i £350
Alternative accommodation cover limit i £100,000
Cover for keys/locks if stolen i £1,000
Property owner liability i £2,000,000
24hr helpline i

Contents insurance

AXA

Home Smart

4 stars
Theft from outbuildings i £2,500
Matching sets i 50%
Cover for keys/locks if lost i £500
Cycles included whilst in the home i £0
New for old i
Alternative accomodation i £20,000
Money in the home i £500
Cover for keys/locks if stolen i £500
24hr helpline i

AXA

Home Sure

4 stars
Theft from outbuildings i £5,000
Matching sets i 50%
Cover for keys/locks if lost i £1,000
Cycles included whilst in the home i £0
New for old i
Alternative accomodation i £20,000
Money in the home i £1,000
Cover for keys/locks if stolen i £1,000
24hr helpline i

AXA

Home Safe

4 stars
Theft from outbuildings i £5,000
Matching sets i 50%
Cover for keys/locks if lost i £1,000
Cycles included whilst in the home i £0
New for old i
Alternative accomodation i £25,000
Money in the home i £1,000
Cover for keys/locks if stolen i £1,000
24hr helpline i

Travel insurance

Annual multi-trip insurance

AXA

Silver

4 stars
Medical excess i £100
Cancelling before travel i £2,500
Personal possessions & baggage - damaged, lost or stolen i £2,000
Max trip duration i 35 days
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £2,500
Abandoning your trip i £2,500
Lost or stolen cash i £300
Combined passport & travel i £300
Natural disaster relocation cover i
Natural disaster baggage cover i
Mental health cover i

AXA

Gold

4 stars
Medical excess i £50
Cancelling before travel i £5,000
Personal possessions & baggage - damaged, lost or stolen i £2,500
Max trip duration i 45 days
Emergency medical cover and repatriation i £15,000,000
Cutting trip short/curtailment i £5,000
Abandoning your trip i £5,000
Lost or stolen cash i £500
Combined passport & travel i £500
Natural disaster relocation cover i
Natural disaster baggage cover i
Mental health cover i

AXA

Bronze

2 stars
Medical excess i £150
Cancelling before travel i £1,000
Personal possessions & baggage - damaged, lost or stolen i £1,500
Max trip duration i 30 days
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £1,000
Abandoning your trip i £1,000
Lost or stolen cash i £200
Combined passport & travel i £250
Natural disaster relocation cover i
Natural disaster baggage cover i
Mental health cover i

Cruise add-on

AXA

Bronze

1 stars
Missed port departure i £0
Re-joining a cruise i £0
Cabin confinement i £1,000
Missed port departure excess i
Timetable/itinerary change i £0
Unused excursions i £200

AXA

Silver

1 stars
Missed port departure i £0
Re-joining a cruise i £0
Cabin confinement i £1,200
Missed port departure excess i
Timetable/itinerary change i £0
Unused excursions i £250

AXA

Gold

1 stars
Missed port departure i £0
Re-joining a cruise i £0
Cabin confinement i £2,000
Missed port departure excess i
Timetable/itinerary change i £0
Unused excursions i £300

Single trip insurance

AXA

Silver

4 stars
Medical excess i £100
Cancelling before travel i £2,500
Personal possessions and baggage - damaged, lost or stolen i £2,000
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £2,500
Missed departure i £1,000
Abandoning your trip i £2,500
Lost or stolen cash i £300
Combined passport & travel i £300

AXA

Gold

4 stars
Medical excess i £50
Cancelling before travel i £5,000
Personal possessions and baggage - damaged, lost or stolen i £2,500
Emergency medical cover and repatriation i £15,000,000
Cutting trip short/curtailment i £5,000
Missed departure i £1,500
Abandoning your trip i £5,000
Lost or stolen cash i £500
Combined passport & travel i £500

AXA

Bronze

2 stars
Medical excess i £150
Cancelling before travel i £1,000
Personal possessions and baggage - damaged, lost or stolen i £1,500
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £1,000
Missed departure i £500
Abandoning your trip i £1,000
Lost or stolen cash i £200
Combined passport & travel i £250

Winter sports add-on

AXA

Gold

3 stars
Ski equipment owned i £1,500
Single item limit for owned equipment i £500
Hiring replacement winter sports equipment i £300
Ski equipment owned excess i £50
Ski equipment hired i £1,500
Single item limit for hired equipment i £500
Avalanche closure i £100
Piste closure i £100
Unused ski pass due to illness or injury i £500

AXA

Bronze

1 stars
Ski equipment owned i £1,500
Single item limit for owned equipment i £500
Hiring replacement winter sports equipment i £300
Ski equipment owned excess i £150
Ski equipment hired i £1,500
Single item limit for hired equipment i £500
Avalanche closure i £100
Piste closure i £100
Unused ski pass due to illness or injury i £500

AXA

Silver

1 stars
Ski equipment owned i £1,500
Single item limit for owned equipment i £500
Hiring replacement winter sports equipment i £300
Ski equipment owned excess i £100
Ski equipment hired i £1,500
Single item limit for hired equipment i £500
Avalanche closure i £100
Piste closure i £100
Unused ski pass due to illness or injury i £500