AXA

AXA is a large multinational insurance company based in Paris, France. It is one of the world's oldest insurance institutions, having been founded in 1816.

AXA offers a number of different insurance, investment and pension products in the UK.

It only took on the AXA moniker around 30 years ago, and now owns various brands, including Swiftcover. It also acts as an underwriter for many other insurance brokers.

AXA
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Breakdown Cover

Ranked 20th of 25 providers reviewed.

Customer happiness 55.97%
Customer trust 57.86%
Complaints performance 57.66%
Transparency rating 54.01%
Fairer Finance score
Reviewed Autumn 2022
58%

Car insurance

Ranked 37th of 52 providers reviewed.

Customer happiness 63.19%
Customer trust 54.41%
Complaints performance 63%
Transparency rating 71.99%
Fairer Finance score
Reviewed Autumn 2022
63%

Home Emergency Cover

Ranked 20th of 24 providers reviewed.

Customer happiness 53.92%
Customer trust 56.34%
Complaints performance 62.42%
Transparency rating 61.61%
Fairer Finance score
Reviewed Autumn 2022
59%

Home insurance (building and contents)

Ranked 43rd of 48 providers reviewed.

Customer happiness 55.57%
Customer trust 51.66%
Complaints performance 63%
Transparency rating 68.05%
Fairer Finance score
Reviewed Autumn 2022
60%

Breakdown Cover

EU Breakdown Cover

AXA

European

2 stars
Replacement Hire Car i
Roadside recovery
Pre-departure Hire Car i
Cover for re-booking i
Will they recover your car in cases of misfuelling?
Will you be recovered if you run out of fuel?
Will they provide a relief driver in instances of driver incapacitation due to injury or illness? i
Will they attend to assist with a flat battery?
Will they attend to assist with a flat tyre?
Will they attend if keys are locked in the vehicle?
Will they attend/cover if keys are lost/broken/stolen?
Available to purchase alone?
Compulsory call out excess £0.00
Cancellation window (days) 14
Pro rata refund
Number of passengers permitted for onward travel as standard i 6
Emergency Overnight Accommodation i
Repatriation i Yes (operator discretion)
Will they drain wrong fuel and replace in cases of misfuelling? i

UK Breakdown Cover

AXA

Nationwide and Homestart

5 stars
Roadside recovery
Home Start i
Nationwide recovery
Maximum call outs per year Unlimited
Replacement Hire Car i
Will they recover your car in cases of misfuelling? i
Will you be recovered if you run out of fuel?
Will they attend to assist with a flat battery? i
Will they attend to assist with a flat tyre? i
Will they attend if keys are locked in the vehicle?
Will they attend/cover if keys are lost/broken/stolen?
Compulsory call out excess £0.00
Cancellation window (days) 14
Pro rata refund
Will they drain wrong fuel and replace in cases of misfuelling? i
Number of passengers permitted for onward travel as standard in the UK i 6
Emergency Overnight Accommodation i
Available to purchase alone?

AXA

European

5 stars
Roadside recovery
Home Start i
Nationwide recovery
Maximum call outs per year Unlimited
Replacement Hire Car i
Will they recover your car in cases of misfuelling? i
Will you be recovered if you run out of fuel?
Will they attend to assist with a flat battery? i
Will they attend to assist with a flat tyre? i
Will they attend if keys are locked in the vehicle?
Will they attend/cover if keys are lost/broken/stolen?
Compulsory call out excess £0.00
Cancellation window (days) 14
Pro rata refund
Will they drain wrong fuel and replace in cases of misfuelling? i
Number of passengers permitted for onward travel as standard in the UK i 6
Emergency Overnight Accommodation i
Available to purchase alone?

AXA

Nationwide

3 stars
Roadside recovery
Home Start i
Nationwide recovery
Maximum call outs per year Unlimited
Replacement Hire Car i
Will they recover your car in cases of misfuelling? i
Will you be recovered if you run out of fuel?
Will they attend to assist with a flat battery? i
Will they attend to assist with a flat tyre? i
Will they attend if keys are locked in the vehicle?
Will they attend/cover if keys are lost/broken/stolen?
Compulsory call out excess £0.00
Cancellation window (days) 14
Pro rata refund
Will they drain wrong fuel and replace in cases of misfuelling? i
Number of passengers permitted for onward travel as standard in the UK i 6
Emergency Overnight Accommodation i
Available to purchase alone?

AXA

Local

1 stars
Roadside recovery
Home Start i
Nationwide recovery
Maximum call outs per year Unlimited
Replacement Hire Car i
Will they recover your car in cases of misfuelling? i
Will you be recovered if you run out of fuel?
Will they attend to assist with a flat battery? i
Will they attend to assist with a flat tyre? i
Will they attend if keys are locked in the vehicle?
Will they attend/cover if keys are lost/broken/stolen?
Compulsory call out excess £0.00
Cancellation window (days) 14
Pro rata refund
Will they drain wrong fuel and replace in cases of misfuelling? i
Number of passengers permitted for onward travel as standard in the UK i 0
Emergency Overnight Accommodation i
Available to purchase alone?

Car insurance

AXA

Car Plus Insurance

4 stars
Cover limit for lost keys i £2,500.00
Courtesy car for duration of repair i
Uninsured driver promise i
Cover for replacing original audio/visual equipment i Unlimited
Windscreen repair excess i £15.00
Windscreen replacement excess i £75.00
Repairs guarantee (years) i Lifetime
New car replacement i
Cover limit for stolen keys i £2,500.00
24hr helpline available i
Courtesy car provided if stolen / total loss i
Vandalism i

AXA

Car Insurance

3 stars
Cover limit for lost keys i £0.00
Courtesy car for duration of repair i
Uninsured driver promise i
Cover for replacing original audio/visual equipment i Unlimited
Windscreen repair excess i £15.00
Windscreen replacement excess i £75.00
Repairs guarantee (years) i Lifetime
New car replacement i
Cover limit for stolen keys i £0.00
24hr helpline available i
Courtesy car provided if stolen / total loss i
Vandalism i

Home Emergency Cover

AXA

Home Assistance - Home insurance

5 stars
Water Supply Pipe Cover i
Boiler Breakdown Cover i
Home Security Cover i
Lost keys Cover i Covered under the home emergency policy
Cover Type i Add-On
Home Emergency Cover limit i £1,000.00
Minimum Excess i £0.00
Internal plumbing and drainage i
External Drainage i
Burst or damaged pipes i
Toilet unit i
Root damage cover i
Primary Heating System i
Temporary Emergency Heating i
Internal gas supply pipe cover i
Boiler Age Exclsuions i No Exclusion
Annual boiler service i
Age of boiler to qualify for a beyond economic repair contribution i No Exclusion
Contribution towards the cost of a new boiler if yours is beyond economic repair and is 5 years old or less. i £250.00
Contribution towards the cost of a new boiler if yours is beyond economic repair and is 6 years old or less. i £250.00
Contribution towards the cost of a new boiler if yours is beyond economic repair and is 7 years old or less. i £250.00
Domestic Power supply covered? i
Roof damage i Covered under the home emergency policy
Pest infestation cover i
Underwriter i AXA insurance UK Plc
Maximum Excess i £0.00
Alternative Accommodation Cover i £250.00
24/7 Claims Helpline i
Unoccupied period i 30

AXA

Home Assistance - Plus Home Insurance

5 stars
Water Supply Pipe Cover i
Boiler Breakdown Cover i
Home Security Cover i
Lost keys Cover i Covered under the home emergency policy
Cover Type i Add-On
Home Emergency Cover limit i £1,000.00
Minimum Excess i £0.00
Internal plumbing and drainage i
External Drainage i
Burst or damaged pipes i
Toilet unit i
Root damage cover i
Primary Heating System i
Temporary Emergency Heating i
Internal gas supply pipe cover i
Boiler Age Exclsuions i No Exclusion
Annual boiler service i
Age of boiler to qualify for a beyond economic repair contribution i No Exclusion
Contribution towards the cost of a new boiler if yours is beyond economic repair and is 5 years old or less. i £250.00
Contribution towards the cost of a new boiler if yours is beyond economic repair and is 6 years old or less. i £250.00
Contribution towards the cost of a new boiler if yours is beyond economic repair and is 7 years old or less. i £250.00
Domestic Power supply covered? i
Roof damage i Covered under the home emergency policy
Pest infestation cover i
Underwriter i AXA insurance UK Plc
Maximum Excess i £0.00
Alternative Accommodation Cover i £250.00
24/7 Claims Helpline i
Unoccupied period i 60

AXA

Home Assistance - Premier Home Insurance

5 stars
Water Supply Pipe Cover i
Boiler Breakdown Cover i
Home Security Cover i
Lost keys Cover i Covered under the home emergency policy
Cover Type i Add-On
Home Emergency Cover limit i £1,500.00
Minimum Excess i £0.00
Internal plumbing and drainage i
External Drainage i
Burst or damaged pipes i
Toilet unit i
Root damage cover i
Primary Heating System i
Temporary Emergency Heating i
Internal gas supply pipe cover i
Boiler Age Exclsuions i No Exclusion
Annual boiler service i
Age of boiler to qualify for a beyond economic repair contribution i No Exclusion
Contribution towards the cost of a new boiler if yours is beyond economic repair and is 5 years old or less. i £250.00
Contribution towards the cost of a new boiler if yours is beyond economic repair and is 6 years old or less. i £250.00
Contribution towards the cost of a new boiler if yours is beyond economic repair and is 7 years old or less. i £250.00
Domestic Power supply covered? i
Roof damage i Covered under the home emergency policy
Pest infestation cover i
Underwriter i AXA insurance UK Plc
Maximum Excess i £0.00
Alternative Accommodation Cover i £500.00
24/7 Claims Helpline i
Unoccupied period i 60

AXA

Advanced Home Assistance

4 stars
Water Supply Pipe Cover i
Boiler Breakdown Cover i
Home Security Cover i
Lost keys Cover i Covered under the home emergency policy
Cover Type i Add-ON
Home Emergency Cover limit i £1,000.00
Minimum Excess i £0.00
Internal plumbing and drainage i
External Drainage i
Burst or damaged pipes i
Toilet unit i
Root damage cover i
Primary Heating System i
Temporary Emergency Heating i
Internal gas supply pipe cover i
Boiler Age Exclsuions i 15 years
Annual boiler service i
Age of boiler to qualify for a beyond economic repair contribution i 15 years
Contribution towards the cost of a new boiler if yours is beyond economic repair and is 5 years old or less. i £0.00
Contribution towards the cost of a new boiler if yours is beyond economic repair and is 6 years old or less. i £0.00
Contribution towards the cost of a new boiler if yours is beyond economic repair and is 7 years old or less. i £0.00
Domestic Power supply covered? i
Roof damage i Covered under the home insurance policy
Pest infestation cover i
Underwriter i Inter Partner Assistance SA
Maximum Excess i £0.00
Alternative Accommodation Cover i £250.00
24/7 Claims Helpline i
Unoccupied period i 30

AXA

Extra Home Assistance

4 stars
Water Supply Pipe Cover i
Boiler Breakdown Cover i
Home Security Cover i
Lost keys Cover i Covered under the home emergency policy
Cover Type i Add-ON
Home Emergency Cover limit i £1,000.00
Minimum Excess i £0.00
Internal plumbing and drainage i
External Drainage i
Burst or damaged pipes i
Toilet unit i
Root damage cover i
Primary Heating System i
Temporary Emergency Heating i
Internal gas supply pipe cover i
Boiler Age Exclsuions i 15 years
Annual boiler service i
Age of boiler to qualify for a beyond economic repair contribution i 15 years
Contribution towards the cost of a new boiler if yours is beyond economic repair and is 5 years old or less. i £0.00
Contribution towards the cost of a new boiler if yours is beyond economic repair and is 6 years old or less. i £0.00
Contribution towards the cost of a new boiler if yours is beyond economic repair and is 7 years old or less. i £0.00
Domestic Power supply covered? i
Roof damage i Covered under the home insurance policy
Pest infestation cover i
Underwriter i Inter Partner Assistance SA
Maximum Excess i £0.00
Alternative Accommodation Cover i £250.00
24/7 Claims Helpline i
Unoccupied period i 30

AXA

First Home Assistance

4 stars
Water Supply Pipe Cover i
Boiler Breakdown Cover i
Home Security Cover i
Lost keys Cover i Covered under the home insurance policy
Cover Type i Add-ON
Home Emergency Cover limit i £1,000.00
Minimum Excess i £0.00
Internal plumbing and drainage i
External Drainage i
Burst or damaged pipes i
Toilet unit i
Root damage cover i
Primary Heating System i
Temporary Emergency Heating i
Internal gas supply pipe cover i
Boiler Age Exclsuions i 15 years
Annual boiler service i
Age of boiler to qualify for a beyond economic repair contribution i 15 years
Contribution towards the cost of a new boiler if yours is beyond economic repair and is 5 years old or less. i £0.00
Contribution towards the cost of a new boiler if yours is beyond economic repair and is 6 years old or less. i £0.00
Contribution towards the cost of a new boiler if yours is beyond economic repair and is 7 years old or less. i £0.00
Domestic Power supply covered? i
Roof damage i Covered under the home insurance policy
Pest infestation cover i
Underwriter i Inter Partner Assistance SA
Maximum Excess i £0.00
Alternative Accommodation Cover i £250.00
24/7 Claims Helpline i
Unoccupied period i 30

Home insurance (building and contents)

AXA

Premier Home Insurance

4 stars
Alternative accommodation cover limit for buildings i £100,000.00
Matching sets (contents) i 50% of the cost of replacing the undamaged parts
Theft from outbuildings cover limit i Sum Insured
Escape of water excess i £500.00
Standard accidental damage - underground services
Alternative accommodation cover limit for contents i £25,000.00
Cycles included whilst in the home i
Cover for keys if lost or stolen (contents) i £1,000.00
Keys/locks if lost or stolen (Buildings) i £1,000.00
Money in the home i £500.00
Replace belongings new for old i
Trace and access i £5,000.00
Matching sets (Buildings) i 50% of the cost of replacing the undamaged parts
Escape of water (plus compulsory excess) i £500.00
Compulsory excess (contents) i £100.00
Additional flood excess i £0.00
Standard excess for subsidence claims £1,000.00
Liability as a tenant i £12,000.00
Liability to domestic employees i £10,000,000.00
Property owner liability i £2,000,000.00
Buildings cover limit i Unlimited
Contents cover limit i £100,000.00
Underwriter AXA
24hr helpline i
Unoccupied period i 60
Protection against inflation i
Repairs guarantee i
Amendment fee (telephone) i
Cancellation fee after 14 days i £0.00
Protected no claims discount option
24-hour claims helpline
Cancellation fee before 14 days £0.00
Accidental damage - glass and sanitary wear
Damage caused by freezing pipes
Damage from Emergency Services
Cover to break in and clear sewage pipe
Garden protection £4,500.00
Blocked drains i
Accidental damage cover
Domestic heating fuel and metered water i
Music, film or electronic data downloads
Documents £500.00
Visitor's possessions
Out in open cover
Frozen Food Cover £1,000.00
Temporary freezer storage
Theft or attempted theft i
Dual contents i
Escape of water or oil from appliances i
Escape of water or oil from heating systems i Sum Insured
Credit cards i £0.00
Storage fees (alternative accommodation) i
Garden plants i
Business equipment £7,500.00
Household removals
Student's belongings i Optional
Shopping in transit i £0.00
Cover Away from Home offered for: Electronics As Standard
Cover away from home offered for: money As Standard
Cover away from home offered for: jewellery As Standard
Cover away from home offered for: bicycles & other Optional
Special events (weddings and civil ceremonies) - limit £7,500.00
Special events (weddings and civil ceremonies) - days No limit
Special events (births) - limit £7,500.00
Special events (births) - days No limit
Special events (anniversaries and birthdays) - limit £7,500.00
Special events (anniversaries and birthdays) - days No limit
Special events (religious events) - limit £7,500.00
Special events (religious events) - days No limit
Cover for home emergency i
Cover for legal protection/expenses i Not Offered
Cover for items away from home? i
Personal possessions cover whilst living in a nursing home or residential care setting i £0.00
Medical equipment loan i £0.00
Theft from bogus officials i
Storm and flood i
Fire, smoke, explosion, lightning, or earthquake i
Malicious damage i
Civil riot or commotion i
Collisions (Including animals, trees, satellites, and moving vehicles) i
Snow depth (cm) i 30 cm in 24 hours
Rainfall (mm) i 25 mm per hour
Windspeed (mph) i 55 mph

AXA

Plus Home Insurance

4 stars
Alternative accommodation cover limit for buildings i £50,000.00
Matching sets (contents) i 50% of the cost of replacing the undamaged parts
Theft from outbuildings cover limit i Sum Insured
Escape of water excess i £500.00
Standard accidental damage - underground services
Alternative accommodation cover limit for contents i £20,000.00
Cycles included whilst in the home i
Cover for keys if lost or stolen (contents) i £1,000.00
Keys/locks if lost or stolen (Buildings) i £1,000.00
Money in the home i £500.00
Replace belongings new for old i
Trace and access i £5,000.00
Matching sets (Buildings) i 50% of the cost of replacing the undamaged parts
Escape of water (plus compulsory excess) i £500.00
Compulsory excess (contents) i £100.00
Additional flood excess i £0.00
Standard excess for subsidence claims £1,000.00
Liability as a tenant i £12,000.00
Liability to domestic employees i £10,000,000.00
Property owner liability i £2,000,000.00
Buildings cover limit i £1,000,000.00
Contents cover limit i £75,000.00
Underwriter AXA
24hr helpline i
Unoccupied period i 60
Protection against inflation i
Repairs guarantee i
Amendment fee (telephone) i
Cancellation fee after 14 days i £30.00
Protected no claims discount option
24-hour claims helpline Home Emergency Only
Cancellation fee before 14 days £0.00
Accidental damage - glass and sanitary wear
Damage caused by freezing pipes
Damage from Emergency Services
Cover to break in and clear sewage pipe
Garden protection £3,000.00
Blocked drains i
Accidental damage cover
Domestic heating fuel and metered water i
Music, film or electronic data downloads
Documents £500.00
Visitor's possessions
Out in open cover
Frozen Food Cover £1,000.00
Temporary freezer storage
Theft or attempted theft i
Dual contents i
Escape of water or oil from appliances i
Escape of water or oil from heating systems i Sum Insured
Credit cards i £0.00
Storage fees (alternative accommodation) i
Garden plants i
Business equipment £5,000.00
Household removals
Student's belongings i Optional
Shopping in transit i £0.00
Cover Away from Home offered for: Electronics Optional
Cover away from home offered for: money Optional
Cover away from home offered for: jewellery Optional
Cover away from home offered for: bicycles & other Optional
Special events (weddings and civil ceremonies) - limit £7,500.00
Special events (weddings and civil ceremonies) - days No limit
Special events (births) - limit £7,500.00
Special events (births) - days No limit
Special events (anniversaries and birthdays) - limit £7,500.00
Special events (anniversaries and birthdays) - days No limit
Special events (religious events) - limit £7,500.00
Special events (religious events) - days No limit
Cover for home emergency i
Cover for legal protection/expenses i
Cover for items away from home? i
Personal possessions cover whilst living in a nursing home or residential care setting i £0.00
Medical equipment loan i £0.00
Theft from bogus officials i
Storm and flood i
Fire, smoke, explosion, lightning, or earthquake i
Malicious damage i
Civil riot or commotion i
Collisions (Including animals, trees, satellites, and moving vehicles) i
Snow depth (cm) i 30 cm in 24 hours
Rainfall (mm) i 25 mm per hour
Windspeed (mph) i 55 mph

AXA

Extra

3 stars
Alternative accommodation cover limit for buildings i £200,000.00
Matching sets (contents) i Sum Insured
Theft from outbuildings cover limit i £100,000.00
Escape of water excess i £350.00
Standard accidental damage - underground services
Alternative accommodation cover limit for contents i £15,000.00
Cycles included whilst in the home i
Cover for keys if lost or stolen (contents) i £1,000.00
Keys/locks if lost or stolen (Buildings) i £1,000.00
Money in the home i £750.00
Replace belongings new for old i
Trace and access i £5,000.00
Matching sets (Buildings) i Sum Insured
Escape of water (plus compulsory excess) i £350.00
Compulsory excess (contents) i £100.00
Additional flood excess i £0.00
Standard excess for subsidence claims £1,000.00
Liability as a tenant i £15,000.00
Liability to domestic employees i £10,000,000.00
Property owner liability i £2,000,000.00
Buildings cover limit i £1,000,000.00
Contents cover limit i £100,000.00
Underwriter AXA Insurance Ltd
24hr helpline i
Unoccupied period i 30
Protection against inflation i
Repairs guarantee i
Amendment fee (telephone) i
Cancellation fee after 14 days i £0.00
Protected no claims discount option
24-hour claims helpline
Cancellation fee before 14 days
Accidental damage - glass and sanitary wear
Damage caused by freezing pipes
Damage from Emergency Services
Cover to break in and clear sewage pipe
Garden protection
Blocked drains i
Accidental damage cover
Domestic heating fuel and metered water i
Music, film or electronic data downloads
Documents £1,000.00
Visitor's possessions
Out in open cover
Frozen Food Cover £100,000.00
Temporary freezer storage
Theft or attempted theft i
Dual contents i
Escape of water or oil from appliances i
Escape of water or oil from heating systems i
Credit cards i £1,000.00
Storage fees (alternative accommodation) i
Garden plants i
Business equipment £5,000.00
Household removals
Student's belongings i
Shopping in transit i £0.00
Cover Away from Home offered for: Electronics Optional
Cover away from home offered for: money Optional
Cover away from home offered for: jewellery Optional
Cover away from home offered for: bicycles & other Optional
Special events (weddings and civil ceremonies) - limit £7,500.00
Special events (weddings and civil ceremonies) - days 60 days
Special events (births) - limit £7,500.00
Special events (births) - days 60 days
Special events (anniversaries and birthdays) - limit £7,500.00
Special events (anniversaries and birthdays) - days 60 days
Special events (religious events) - limit £7,500.00
Special events (religious events) - days 60 days
Cover for home emergency i
Cover for legal protection/expenses i
Cover for items away from home? i
Personal possessions cover whilst living in a nursing home or residential care setting i
Medical equipment loan i
Theft from bogus officials i
Storm and flood i
Fire, smoke, explosion, lightning, or earthquake i
Malicious damage i
Civil riot or commotion i
Collisions (Including animals, trees, satellites, and moving vehicles) i
Snow depth (cm) i 30 cm in 24 hours
Rainfall (mm) i 25 mm per hour
Windspeed (mph) i 55 mph

AXA

Extra (Excl LE & HA)

3 stars
Alternative accommodation cover limit for buildings i £200,000.00
Matching sets (contents) i Sum Insured
Theft from outbuildings cover limit i £100,000.00
Escape of water excess i £350.00
Standard accidental damage - underground services
Alternative accommodation cover limit for contents i £15,000.00
Cycles included whilst in the home i
Cover for keys if lost or stolen (contents) i £1,000.00
Keys/locks if lost or stolen (Buildings) i £1,000.00
Money in the home i £750.00
Replace belongings new for old i
Trace and access i £5,000.00
Matching sets (Buildings) i Sum Insured
Escape of water (plus compulsory excess) i £350.00
Compulsory excess (contents) i £100.00
Additional flood excess i £0.00
Standard excess for subsidence claims £1,000.00
Liability as a tenant i £15,000.00
Liability to domestic employees i £10,000,000.00
Property owner liability i £2,000,000.00
Buildings cover limit i £1,000,000.00
Contents cover limit i £100,000.00
Underwriter AXA Insurance Ltd
24hr helpline i
Unoccupied period i 30
Protection against inflation i
Repairs guarantee i
Amendment fee (telephone) i
Cancellation fee after 14 days i £0.00
Protected no claims discount option
24-hour claims helpline
Cancellation fee before 14 days
Accidental damage - glass and sanitary wear
Damage caused by freezing pipes
Damage from Emergency Services
Cover to break in and clear sewage pipe
Garden protection
Blocked drains i
Accidental damage cover
Domestic heating fuel and metered water i
Music, film or electronic data downloads
Documents £1,000.00
Visitor's possessions
Out in open cover
Frozen Food Cover £100,000.00
Temporary freezer storage
Theft or attempted theft i
Dual contents i
Escape of water or oil from appliances i
Escape of water or oil from heating systems i
Credit cards i £1,000.00
Storage fees (alternative accommodation) i
Garden plants i
Business equipment £5,000.00
Household removals
Student's belongings i
Shopping in transit i £0.00
Cover Away from Home offered for: Electronics Optional
Cover away from home offered for: money Optional
Cover away from home offered for: jewellery Optional
Cover away from home offered for: bicycles & other Optional
Special events (weddings and civil ceremonies) - limit £7,500.00
Special events (weddings and civil ceremonies) - days 60 days
Special events (births) - limit £7,500.00
Special events (births) - days 60 days
Special events (anniversaries and birthdays) - limit £7,500.00
Special events (anniversaries and birthdays) - days 60 days
Special events (religious events) - limit £7,500.00
Special events (religious events) - days 60 days
Cover for home emergency i
Cover for legal protection/expenses i
Cover for items away from home? i
Personal possessions cover whilst living in a nursing home or residential care setting i
Medical equipment loan i
Theft from bogus officials i
Storm and flood i
Fire, smoke, explosion, lightning, or earthquake i
Malicious damage i
Civil riot or commotion i
Collisions (Including animals, trees, satellites, and moving vehicles) i
Snow depth (cm) i 30 cm in 24 hours
Rainfall (mm) i 25 mm per hour
Windspeed (mph) i 55 mph

AXA

Home Insurance

3 stars
Alternative accommodation cover limit for buildings i £30,000.00
Matching sets (contents) i 50% of the cost of replacing the undamaged parts
Theft from outbuildings cover limit i Sum Insured
Escape of water excess i £500.00
Standard accidental damage - underground services
Alternative accommodation cover limit for contents i £15,000.00
Cycles included whilst in the home i
Cover for keys if lost or stolen (contents) i £1,000.00
Keys/locks if lost or stolen (Buildings) i £1,000.00
Money in the home i £500.00
Replace belongings new for old i
Trace and access i £5,000.00
Matching sets (Buildings) i 50% of the cost of replacing the undamaged parts
Escape of water (plus compulsory excess) i £500.00
Compulsory excess (contents) i £100.00
Additional flood excess i £0.00
Standard excess for subsidence claims £1,000.00
Liability as a tenant i £12,000.00
Liability to domestic employees i £10,000,000.00
Property owner liability i £2,000,000.00
Buildings cover limit i £500,000.00
Contents cover limit i £50,000.00
Underwriter AXA
24hr helpline i
Unoccupied period i 30
Protection against inflation i
Repairs guarantee i
Amendment fee (telephone) i
Cancellation fee after 14 days i £30.00
Protected no claims discount option
24-hour claims helpline Home Emergency Only
Cancellation fee before 14 days £0.00
Accidental damage - glass and sanitary wear
Damage caused by freezing pipes
Damage from Emergency Services
Cover to break in and clear sewage pipe
Garden protection £1,500.00
Blocked drains i
Accidental damage cover
Domestic heating fuel and metered water i
Music, film or electronic data downloads
Documents £500.00
Visitor's possessions
Out in open cover
Frozen Food Cover £1,000.00
Temporary freezer storage
Theft or attempted theft i
Dual contents i
Escape of water or oil from appliances i
Escape of water or oil from heating systems i Sum Insured
Credit cards i £0.00
Storage fees (alternative accommodation) i
Garden plants i
Business equipment £2,500.00
Household removals
Student's belongings i Optional
Shopping in transit i £0.00
Cover Away from Home offered for: Electronics Optional
Cover away from home offered for: money Optional
Cover away from home offered for: jewellery Optional
Cover away from home offered for: bicycles & other Optional
Special events (weddings and civil ceremonies) - limit £7,500.00
Special events (weddings and civil ceremonies) - days No limit
Special events (births) - limit £7,500.00
Special events (births) - days No limit
Special events (anniversaries and birthdays) - limit £7,500.00
Special events (anniversaries and birthdays) - days No limit
Special events (religious events) - limit £7,500.00
Special events (religious events) - days No limit
Cover for home emergency i
Cover for legal protection/expenses i
Cover for items away from home? i
Personal possessions cover whilst living in a nursing home or residential care setting i £0.00
Medical equipment loan i £0.00
Theft from bogus officials i
Storm and flood i
Fire, smoke, explosion, lightning, or earthquake i
Malicious damage i
Civil riot or commotion i
Collisions (Including animals, trees, satellites, and moving vehicles) i
Snow depth (cm) i 30 cm in 24 hours
Rainfall (mm) i 25 mm per hour
Windspeed (mph) i 55 mph

AXA

Advanced

2 stars
Alternative accommodation cover limit for buildings i £2,500.00
Matching sets (contents) i 50% of sum insured
Theft from outbuildings cover limit i £15,000.00
Escape of water excess i £350.00
Standard accidental damage - underground services
Alternative accommodation cover limit for contents i sum insured
Cycles included whilst in the home i
Cover for keys if lost or stolen (contents) i Sum Insured
Keys/locks if lost or stolen (Buildings) i Sum Insured
Money in the home i £2,500.00
Replace belongings new for old i
Trace and access i £15,000.00
Matching sets (Buildings) i 50% of sum Insured
Escape of water (plus compulsory excess) i £350.00
Compulsory excess (contents) i £100.00
Additional flood excess i £0.00
Standard excess for subsidence claims £1,000.00
Liability as a tenant i 20% of sum Insured
Liability to domestic employees i £10,000,000.00
Property owner liability i £5,000,000.00
Buildings cover limit i Unlimited
Contents cover limit i £300,000.00
Underwriter AXA Insurance Ltd
24hr helpline i
Unoccupied period i 60
Protection against inflation i
Repairs guarantee i
Amendment fee (telephone) i
Cancellation fee after 14 days i £0.00
Protected no claims discount option
24-hour claims helpline
Cancellation fee before 14 days
Accidental damage - glass and sanitary wear
Damage caused by freezing pipes
Damage from Emergency Services
Cover to break in and clear sewage pipe
Garden protection
Blocked drains i
Accidental damage cover
Domestic heating fuel and metered water i
Music, film or electronic data downloads
Documents £5,000.00
Visitor's possessions
Out in open cover
Frozen Food Cover £0.00
Temporary freezer storage
Theft or attempted theft i
Dual contents i
Escape of water or oil from appliances i
Escape of water or oil from heating systems i
Credit cards i £10,000.00
Storage fees (alternative accommodation) i
Garden plants i
Business equipment £15,000.00
Household removals
Student's belongings i
Shopping in transit i £0.00
Cover Away from Home offered for: Electronics Optional
Cover away from home offered for: money Optional
Cover away from home offered for: jewellery Optional
Cover away from home offered for: bicycles & other Optional
Special events (weddings and civil ceremonies) - limit 10% of sum Insured
Special events (weddings and civil ceremonies) - days 60 days
Special events (births) - limit 10% of sum Insured
Special events (births) - days 60 days
Special events (anniversaries and birthdays) - limit 10% of sum Insured
Special events (anniversaries and birthdays) - days 60 days
Special events (religious events) - limit 10% of sum Insured
Special events (religious events) - days 60 days
Cover for home emergency i
Cover for legal protection/expenses i
Cover for items away from home? i
Personal possessions cover whilst living in a nursing home or residential care setting i
Medical equipment loan i
Theft from bogus officials i
Storm and flood i
Fire, smoke, explosion, lightning, or earthquake i
Malicious damage i
Civil riot or commotion i
Collisions (Including animals, trees, satellites, and moving vehicles) i
Snow depth (cm) i 30 cm in 24 hours
Rainfall (mm) i 25 mm per hour
Windspeed (mph) i 55 mph

AXA

Advanced Excl FLP & HA)

2 stars
Alternative accommodation cover limit for buildings i £2,500.00
Matching sets (contents) i 50% of sum insured
Theft from outbuildings cover limit i £15,000.00
Escape of water excess i £350.00
Standard accidental damage - underground services
Alternative accommodation cover limit for contents i sum insured
Cycles included whilst in the home i
Cover for keys if lost or stolen (contents) i Sum Insured
Keys/locks if lost or stolen (Buildings) i Sum Insured
Money in the home i £2,500.00
Replace belongings new for old i
Trace and access i £15,000.00
Matching sets (Buildings) i 50% of sum Insured
Escape of water (plus compulsory excess) i £350.00
Compulsory excess (contents) i £100.00
Additional flood excess i £0.00
Standard excess for subsidence claims £1,000.00
Liability as a tenant i 20% of sum Insured
Liability to domestic employees i £10,000,000.00
Property owner liability i £5,000,000.00
Buildings cover limit i Unlimited
Contents cover limit i £300,000.00
Underwriter AXA Insurance Ltd
24hr helpline i
Unoccupied period i 60
Protection against inflation i
Repairs guarantee i
Amendment fee (telephone) i
Cancellation fee after 14 days i £0.00
Protected no claims discount option
24-hour claims helpline
Cancellation fee before 14 days
Accidental damage - glass and sanitary wear
Damage caused by freezing pipes
Damage from Emergency Services
Cover to break in and clear sewage pipe
Garden protection
Blocked drains i
Accidental damage cover
Domestic heating fuel and metered water i
Music, film or electronic data downloads
Documents £5,000.00
Visitor's possessions
Out in open cover
Frozen Food Cover £0.00
Temporary freezer storage
Theft or attempted theft i
Dual contents i
Escape of water or oil from appliances i
Escape of water or oil from heating systems i
Credit cards i £10,000.00
Storage fees (alternative accommodation) i
Garden plants i
Business equipment £15,000.00
Household removals
Student's belongings i
Shopping in transit i £0.00
Cover Away from Home offered for: Electronics Optional
Cover away from home offered for: money Optional
Cover away from home offered for: jewellery Optional
Cover away from home offered for: bicycles & other Optional
Special events (weddings and civil ceremonies) - limit 10% of sum Insured
Special events (weddings and civil ceremonies) - days 60 days
Special events (births) - limit 10% of sum Insured
Special events (births) - days 60 days
Special events (anniversaries and birthdays) - limit 10% of sum Insured
Special events (anniversaries and birthdays) - days 60 days
Special events (religious events) - limit 10% of sum Insured
Special events (religious events) - days 60 days
Cover for home emergency i
Cover for legal protection/expenses i
Cover for items away from home? i
Personal possessions cover whilst living in a nursing home or residential care setting i
Medical equipment loan i
Theft from bogus officials i
Storm and flood i
Fire, smoke, explosion, lightning, or earthquake i
Malicious damage i
Civil riot or commotion i
Collisions (Including animals, trees, satellites, and moving vehicles) i
Snow depth (cm) i 30 cm in 24 hours
Rainfall (mm) i 25 mm per hour
Windspeed (mph) i 55 mph

AXA

First

1 stars
Alternative accommodation cover limit for buildings i £80,000.00
Matching sets (contents) i 50% of sum insured
Theft from outbuildings cover limit i £500.00
Escape of water excess i £500.00
Standard accidental damage - underground services
Alternative accommodation cover limit for contents i £10,000.00
Cycles included whilst in the home i
Cover for keys if lost or stolen (contents) i £250.00
Keys/locks if lost or stolen (Buildings) i £500.00
Money in the home i £250.00
Replace belongings new for old i
Trace and access i £5,000.00
Matching sets (Buildings) i 50% of sum insured
Escape of water (plus compulsory excess) i £500.00
Compulsory excess (contents) i £250.00
Additional flood excess i £0.00
Standard excess for subsidence claims £1,500.00
Liability as a tenant i £4,000.00
Liability to domestic employees i £10,000,000.00
Property owner liability i £2,000,000.00
Buildings cover limit i £350,000.00
Contents cover limit i £50,000.00
Underwriter AXA Insurance Ltd
24hr helpline i
Unoccupied period i 30
Protection against inflation i
Repairs guarantee i
Amendment fee (telephone) i
Cancellation fee after 14 days i £0.00
Protected no claims discount option
24-hour claims helpline
Cancellation fee before 14 days
Accidental damage - glass and sanitary wear
Damage caused by freezing pipes
Damage from Emergency Services
Cover to break in and clear sewage pipe
Garden protection
Blocked drains i
Accidental damage cover
Domestic heating fuel and metered water i
Music, film or electronic data downloads
Documents £0.00
Visitor's possessions
Out in open cover
Frozen Food Cover £50,000.00
Temporary freezer storage
Theft or attempted theft i
Dual contents i
Escape of water or oil from appliances i
Escape of water or oil from heating systems i
Credit cards i £500.00
Storage fees (alternative accommodation) i
Garden plants i
Business equipment £0.00
Household removals
Student's belongings i
Shopping in transit i £0.00
Cover Away from Home offered for: Electronics Optional
Cover away from home offered for: money Optional
Cover away from home offered for: jewellery Optional
Cover away from home offered for: bicycles & other Optional
Special events (weddings and civil ceremonies) - limit
Special events (weddings and civil ceremonies) - days
Special events (births) - limit
Special events (births) - days
Special events (anniversaries and birthdays) - limit
Special events (anniversaries and birthdays) - days
Special events (religious events) - limit
Special events (religious events) - days
Cover for home emergency i
Cover for legal protection/expenses i
Cover for items away from home? i
Personal possessions cover whilst living in a nursing home or residential care setting i
Medical equipment loan i
Theft from bogus officials i
Storm and flood i
Fire, smoke, explosion, lightning, or earthquake i
Malicious damage i
Civil riot or commotion i
Collisions (Including animals, trees, satellites, and moving vehicles) i
Snow depth (cm) i 30 cm in 24 hours
Rainfall (mm) i 25 mm per hour
Windspeed (mph) i 55 mph

AXA

First (Excl LE & HA)

1 stars
Alternative accommodation cover limit for buildings i £80,000.00
Matching sets (contents) i 50% of sum insured
Theft from outbuildings cover limit i £500.00
Escape of water excess i £500.00
Standard accidental damage - underground services
Alternative accommodation cover limit for contents i £10,000.00
Cycles included whilst in the home i
Cover for keys if lost or stolen (contents) i £250.00
Keys/locks if lost or stolen (Buildings) i £500.00
Money in the home i £250.00
Replace belongings new for old i
Trace and access i £5,000.00
Matching sets (Buildings) i 50% of sum insured
Escape of water (plus compulsory excess) i £500.00
Compulsory excess (contents) i £250.00
Additional flood excess i £0.00
Standard excess for subsidence claims £1,500.00
Liability as a tenant i £4,000.00
Liability to domestic employees i £10,000,000.00
Property owner liability i £2,000,000.00
Buildings cover limit i £350,000.00
Contents cover limit i £50,000.00
Underwriter AXA Insurance Ltd
24hr helpline i
Unoccupied period i 30
Protection against inflation i
Repairs guarantee i
Amendment fee (telephone) i
Cancellation fee after 14 days i £0.00
Protected no claims discount option
24-hour claims helpline
Cancellation fee before 14 days
Accidental damage - glass and sanitary wear
Damage caused by freezing pipes
Damage from Emergency Services
Cover to break in and clear sewage pipe
Garden protection
Blocked drains i
Accidental damage cover
Domestic heating fuel and metered water i
Music, film or electronic data downloads
Documents £0.00
Visitor's possessions
Out in open cover
Frozen Food Cover £50,000.00
Temporary freezer storage
Theft or attempted theft i
Dual contents i
Escape of water or oil from appliances i
Escape of water or oil from heating systems i
Credit cards i £500.00
Storage fees (alternative accommodation) i
Garden plants i
Business equipment £0.00
Household removals
Student's belongings i
Shopping in transit i £0.00
Cover Away from Home offered for: Electronics Optional
Cover away from home offered for: money Optional
Cover away from home offered for: jewellery Optional
Cover away from home offered for: bicycles & other Optional
Special events (weddings and civil ceremonies) - limit
Special events (weddings and civil ceremonies) - days
Special events (births) - limit
Special events (births) - days
Special events (anniversaries and birthdays) - limit
Special events (anniversaries and birthdays) - days
Special events (religious events) - limit
Special events (religious events) - days
Cover for home emergency i
Cover for legal protection/expenses i
Cover for items away from home? i
Personal possessions cover whilst living in a nursing home or residential care setting i
Medical equipment loan i
Theft from bogus officials i
Storm and flood i
Fire, smoke, explosion, lightning, or earthquake i
Malicious damage i
Civil riot or commotion i
Collisions (Including animals, trees, satellites, and moving vehicles) i
Snow depth (cm) i 30 cm in 24 hours
Rainfall (mm) i 25 mm per hour
Windspeed (mph) i 55 mph

Buildings insurance

AXA

Premier Home Insurance

4 stars
Trace and access i £5,000.00
Keys/locks if lost or stolen (buildings) i £1,000.00
Matching sets (Buildings) i 50% of the cost of replacing the undamaged parts
Alternative accommodation cover limit for buildings i £100,000.00
Blocked drains i
Fire, smoke, explosion, lightning, or earthquake i
Cover for collision and falling objects (including trees, animals, satellite, vehicle) i
Civil riot or commotion i
Cover for malicious damage
Theft of attempted theft Sum Insured
Cover for storm and flood
Snow depth (cm) i 30 cm in 24 hours
Rainfall (mm) i 25 mm per hour
Windspeed (mph) i 55 mph
Escape of water (plus compulsory excess) i £500.00
Buildings compulsory excess i £100.00
Escape of water excess i £500.00
Flood excess i £100.00
Unoccupied period i 60
24hr helpline i
Repairs guarentee i
Cancellation fee after 14 days i £0.00
Amendment fee i £0.00
Property owner liability i £2,000,000.00

AXA

Home Insurance

3 stars
Trace and access i £5,000.00
Keys/locks if lost or stolen (buildings) i £1,000.00
Matching sets (Buildings) i 50% of the cost of replacing the undamaged parts
Alternative accommodation cover limit for buildings i £30,000.00
Blocked drains i
Fire, smoke, explosion, lightning, or earthquake i
Cover for collision and falling objects (including trees, animals, satellite, vehicle) i
Civil riot or commotion i
Cover for malicious damage
Theft of attempted theft Sum Insured
Cover for storm and flood
Snow depth (cm) i 30 cm in 24 hours
Rainfall (mm) i 25 mm per hour
Windspeed (mph) i 55 mph
Escape of water (plus compulsory excess) i £500.00
Buildings compulsory excess i £100.00
Escape of water excess i £500.00
Flood excess i £100.00
Unoccupied period i 30
24hr helpline i
Repairs guarentee i
Cancellation fee after 14 days i £30.00
Amendment fee i £10.00
Property owner liability i £2,000,000.00

AXA

Plus Home Insurance

3 stars
Trace and access i £5,000.00
Keys/locks if lost or stolen (buildings) i £1,000.00
Matching sets (Buildings) i 50% of the cost of replacing the undamaged parts
Alternative accommodation cover limit for buildings i £50,000.00
Blocked drains i
Fire, smoke, explosion, lightning, or earthquake i
Cover for collision and falling objects (including trees, animals, satellite, vehicle) i
Civil riot or commotion i
Cover for malicious damage
Theft of attempted theft Sum Insured
Cover for storm and flood
Snow depth (cm) i 30 cm in 24 hours
Rainfall (mm) i 25 mm per hour
Windspeed (mph) i 55 mph
Escape of water (plus compulsory excess) i £500.00
Buildings compulsory excess i £100.00
Escape of water excess i £500.00
Flood excess i £100.00
Unoccupied period i 60
24hr helpline i
Repairs guarentee i
Cancellation fee after 14 days i £30.00
Amendment fee i £10.00
Property owner liability i £2,000,000.00

Contents insurance

AXA

Premier Home Insurance

5 stars
Matching sets (contents) i 50% of the cost of replacing the undamaged parts
Cover for keys if lost or stolen (contents) i £1,000.00
Theft from outbuildings cover limit i Sum Insured
Credit cards i £0.00
Amendment fee i £0.00
Cycles included whilst in the home i
Replace belongings new for old i
Fire, smoke, explosion, lightning, or earthquake i
Malicious damage i
Civil riot or commotion i
Collisions (including animals, trees, satellites, and moving vehicles) i
Escape of water or oil from heating systems covered? i
Escape water or oil from appliances i
Storm and flood i
Snow depth (cm) i 30 cm in 24 hours
Rainfall (mm) i 25 mm per hour
Windspeed (mph) i 55 mph
Contents cover limit i £100,000.00
Music, film, or electronic downloads i
Documents i £500.00
Frozen Food Cover i £1,000.00
Business equipment i 7,500.00
Tenants improvements i
Items covered whilst you are living in a nursing home, residential care?
Medical equipment loan?
Cover for employee's contents i
Household removals
Student's belongings Optional
Shopping in transit 0
Visitor's possessions i
Temporary freezer storage
Money in the home i £500.00
Theft from bogus officials
Garden plants
Garden protection 4,500.00
Out in open cover
Alternative accommodation cover limit for contents i £25,000.00
Storage fees (alternative accommodation) i
Cover for pets? i
Compulsory excess (contents) i £100.00
Liability to domestic employees i £10,000,000.00
Liability as a tenant i £12,000.00
Property owner liability i £2,000,000.00
Personal assault (death benefit) i
Cancellation fee before 14 days £0.00
24-hour claims helpline
Jury service
24hr helpline i
Protection against inflation i
Underwriter AXA
Unoccupied period i 60
Protected no claims discount option
Repairs guarantee
Cancellation fee after 14 days i £0.00
Wedding and civil ceremonies - limits/days Cover Limit: £7500 / Days limit: No limit
Births - limit/days Cover Limit: £7500 / Days limit: No limit
Anniversaries - Limits/days Cover Limit: £7500 / Days limit: No limit
Religious events -Limits/days Cover Limit: £7500 / Days limit: No limit
Dual contents i
Cover away from home offered for:electronics
Cover away from home offered for: money As Standard
Cover away from home offered for: jewellery As Standard
Cover away from home offered for: bicycles & other Optional

AXA

Plus Home Insurance

4 stars
Matching sets (contents) i 50% of the cost of replacing the undamaged parts
Cover for keys if lost or stolen (contents) i £1,000.00
Theft from outbuildings cover limit i Sum Insured
Credit cards i £0.00
Amendment fee i £10.00
Cycles included whilst in the home i
Replace belongings new for old i
Fire, smoke, explosion, lightning, or earthquake i
Malicious damage i
Civil riot or commotion i
Collisions (including animals, trees, satellites, and moving vehicles) i
Escape of water or oil from heating systems covered? i
Escape water or oil from appliances i
Storm and flood i
Snow depth (cm) i 30 cm in 24 hours
Rainfall (mm) i 25 mm per hour
Windspeed (mph) i 55 mph
Contents cover limit i £75,000.00
Music, film, or electronic downloads i
Documents i £500.00
Frozen Food Cover i £1,000.00
Business equipment i 5,000.00
Tenants improvements i
Items covered whilst you are living in a nursing home, residential care?
Medical equipment loan?
Cover for employee's contents i
Household removals
Student's belongings Optional
Shopping in transit 0
Visitor's possessions i
Temporary freezer storage
Money in the home i £500.00
Theft from bogus officials
Garden plants
Garden protection 3,000.00
Out in open cover
Alternative accommodation cover limit for contents i £20,000.00
Storage fees (alternative accommodation) i
Cover for pets? i
Compulsory excess (contents) i £100.00
Liability to domestic employees i £10,000,000.00
Liability as a tenant i £12,000.00
Property owner liability i £2,000,000.00
Personal assault (death benefit) i
Cancellation fee before 14 days £0.00
24-hour claims helpline Home Emergency Only
Jury service
24hr helpline i
Protection against inflation i
Underwriter AXA
Unoccupied period i 60
Protected no claims discount option
Repairs guarantee
Cancellation fee after 14 days i £30.00
Wedding and civil ceremonies - limits/days Cover Limit: £7500 / Days limit: No limit
Births - limit/days Cover Limit: £7500 / Days limit: No limit
Anniversaries - Limits/days Cover Limit: £7500 / Days limit: No limit
Religious events -Limits/days Cover Limit: £7500 / Days limit: No limit
Dual contents i
Cover away from home offered for:electronics
Cover away from home offered for: money Optional
Cover away from home offered for: jewellery Optional
Cover away from home offered for: bicycles & other Optional

AXA

Home Insurance

4 stars
Matching sets (contents) i 50% of the cost of replacing the undamaged parts
Cover for keys if lost or stolen (contents) i £1,000.00
Theft from outbuildings cover limit i Sum Insured
Credit cards i £0.00
Amendment fee i £10.00
Cycles included whilst in the home i
Replace belongings new for old i
Fire, smoke, explosion, lightning, or earthquake i
Malicious damage i
Civil riot or commotion i
Collisions (including animals, trees, satellites, and moving vehicles) i
Escape of water or oil from heating systems covered? i
Escape water or oil from appliances i
Storm and flood i
Snow depth (cm) i 30 cm in 24 hours
Rainfall (mm) i 25 mm per hour
Windspeed (mph) i 55 mph
Contents cover limit i £50,000.00
Music, film, or electronic downloads i
Documents i £500.00
Frozen Food Cover i £1,000.00
Business equipment i 2,500.00
Tenants improvements i
Items covered whilst you are living in a nursing home, residential care?
Medical equipment loan?
Cover for employee's contents i
Household removals
Student's belongings Optional
Shopping in transit 0
Visitor's possessions i
Temporary freezer storage
Money in the home i £500.00
Theft from bogus officials
Garden plants
Garden protection 1,500.00
Out in open cover
Alternative accommodation cover limit for contents i £15,000.00
Storage fees (alternative accommodation) i
Cover for pets? i
Compulsory excess (contents) i £100.00
Liability to domestic employees i £10,000,000.00
Liability as a tenant i £12,000.00
Property owner liability i £2,000,000.00
Personal assault (death benefit) i
Cancellation fee before 14 days £0.00
24-hour claims helpline Home Emergency Only
Jury service
24hr helpline i
Protection against inflation i
Underwriter AXA
Unoccupied period i 30
Protected no claims discount option
Repairs guarantee
Cancellation fee after 14 days i £30.00
Wedding and civil ceremonies - limits/days Cover Limit: 7500/Days limit: No limit
Births - limit/days Cover Limit: 7500/Days limit: No limit
Anniversaries - Limits/days Cover Limit: 7500/Days limit: No limit
Religious events -Limits/days Cover Limit: 7500/Days limit: No limit
Dual contents i
Cover away from home offered for:electronics
Cover away from home offered for: money Optional
Cover away from home offered for: jewellery Optional
Cover away from home offered for: bicycles & other Optional

Travel insurance

Annual multi-trip insurance

AXA

Silver

4 stars
Medical excess i £100.00
Personal Possessions and Baggage - damaged, lost or stolen- cover limit i £2,000.00
Cancelling before travel cover limit i £2,500.00
Emergency medical cover and repatriation cover limit i £10,000,000.00
Mental health cover i
Personal money i £500.00
Combined passport & travel cover limit i £300.00
Cutting trip short cover limit i £2,500.00
Abandoning your trip cover limit i £2,500.00
Natural disaster relocation cover i
Natural disaster baggage cover i
Max trip duration i 35 days

AXA

Gold

4 stars
Medical excess i £50.00
Personal Possessions and Baggage - damaged, lost or stolen- cover limit i £2,500.00
Cancelling before travel cover limit i £5,000.00
Emergency medical cover and repatriation cover limit i £15,000,000.00
Mental health cover i
Personal money i £750.00
Combined passport & travel cover limit i £500.00
Cutting trip short cover limit i £5,000.00
Abandoning your trip cover limit i £5,000.00
Natural disaster relocation cover i
Natural disaster baggage cover i
Max trip duration i 40 days

AXA

Bronze

2 stars
Medical excess i £150.00
Personal Possessions and Baggage - damaged, lost or stolen- cover limit i £1,500.00
Cancelling before travel cover limit i £1,000.00
Emergency medical cover and repatriation cover limit i £10,000,000.00
Mental health cover i
Personal money i £250.00
Combined passport & travel cover limit i £250.00
Cutting trip short cover limit i £1,000.00
Abandoning your trip cover limit i £1,000.00
Natural disaster relocation cover i
Natural disaster baggage cover i
Max trip duration i 30 days

Single trip insurance

AXA

Silver

4 stars
Cancelling before travel cover limit i £2,500.00
Medical excess i £100.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £2,000.00
Cutting trip short cover limit i £2,500.00
Missed departure cover limit i £1,000.00
Abandoning your trip cover limit i £2,500.00
Emergency medical cover and repatriation cover limit i £10,000,000.00
Personal money i £500.00
Combined passport & travel cover limit i £300.00

AXA

Gold

4 stars
Cancelling before travel cover limit i £5,000.00
Medical excess i £50.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £2,500.00
Cutting trip short cover limit i £5,000.00
Missed departure cover limit i £1,500.00
Abandoning your trip cover limit i £5,000.00
Emergency medical cover and repatriation cover limit i £15,000,000.00
Personal money i £750.00
Combined passport & travel cover limit i £500.00

AXA

Bronze

3 stars
Cancelling before travel cover limit i £1,000.00
Medical excess i £150.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £1,500.00
Cutting trip short cover limit i £1,000.00
Missed departure cover limit i £500.00
Abandoning your trip cover limit i £1,000.00
Emergency medical cover and repatriation cover limit i £10,000,000.00
Personal money i £250.00
Combined passport & travel cover limit i £250.00

Travel insurance add-on: cruise cover

AXA

Bronze

1 stars
Missed port departure cover limit i £0.00
Re-joining a cruise cover limit i £0.00
Cabin confinement cover limit i £1,000.00
Missed port departure excess i
Timetable/itinerary change cover limit i £0.00
Unused excursions cover limit i £200.00

AXA

Silver

1 stars
Missed port departure cover limit i £0.00
Re-joining a cruise cover limit i £0.00
Cabin confinement cover limit i £2,000.00
Missed port departure excess i
Timetable/itinerary change cover limit i £0.00
Unused excursions cover limit i £300.00

AXA

Gold

1 stars
Missed port departure cover limit i £0.00
Re-joining a cruise cover limit i £0.00
Cabin confinement cover limit i £2,000.00
Missed port departure excess i
Timetable/itinerary change cover limit i £0.00
Unused excursions cover limit i £300.00

Travel insurance add-on: winter sports

AXA

Silver

3 stars
Ski equipment owned cover limit i £1,500.00
Single owned item cover limit i £500.00
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £300.00
Avalanche closure cover limit i £0.00
Piste closure cover limit i £100.00
Ski equipment owned excess i £50.00
Ski equipment hired i £1,500.00
Single item limit for hired equipment i £500.00
Unused ski pass due to illness or injury i £500.00

AXA

Gold

3 stars
Ski equipment owned cover limit i £1,500.00
Single owned item cover limit i £500.00
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £300.00
Avalanche closure cover limit i £0.00
Piste closure cover limit i £100.00
Ski equipment owned excess i £50.00
Ski equipment hired i £1,500.00
Single item limit for hired equipment i £500.00
Unused ski pass due to illness or injury i £500.00

AXA

Bronze

2 stars
Ski equipment owned cover limit i £1,500.00
Single owned item cover limit i £500.00
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £300.00
Avalanche closure cover limit i £0.00
Piste closure cover limit i £100.00
Ski equipment owned excess i £150.00
Ski equipment hired i £1,500.00
Single item limit for hired equipment i £500.00
Unused ski pass due to illness or injury i £500.00