Personal loans

Start your search for good value personal loans by taking a look at Fairer Finance's latest ratings.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Bank of Scotland

Bank of Scotland
64.11% 62.31% 71.87% 84.05% 71%
Gold

Zopa

Zopa
75.21% 60.46% 80% 57.06% 68%
Gold

Bank of Ireland (UK)

Bank of Ireland (UK)
68.48% 70.81% 75.73% 56.73% 68%
Gold

Nationwide

Nationwide
68.25% 67.23% 67.31% 68.35% 68%
Gold

AA

AA
71.03% 66.18% 75.84% 55.89% 67%
Silver

Tesco Bank

Tesco Bank
64.5% 51.92% 81.16% 67.37% 66%
Silver

First Direct

First Direct
71.97% 69.52% 65.63% 56.75% 66%
Silver

Sainsbury's

Sainsbury's
65.77% 51.85% 73.61% 71.32% 66%
Bronze

Lloyds Bank

Lloyds Bank
58.1% 52.21% 71.75% 67.3% 62%
Bronze

TSB

TSB
61.86% 52.43% 67.98% 66.14% 62%
Bronze

Halifax

Halifax
62.74% 57.96% 71.87% 55.62% 62%
Bronze

Hitachi Personal Finance

Hitachi Personal Finance
64.17% 52% 65.35% 64.56% 62%
Bronze

NatWest

NatWest
64.65% 57.75% 57.43% 62.02% 60%
Bronze

HSBC

HSBC
61.1% 57.29% 65.63% 56.67% 60%

Barclays

59.36% 55.23% 66.94% 53.61% 59%

Marks & Spencer

62.74% 50.2% 69.94% 49.63% 58%

Santander

63.33% 56.08% 60.11% 48.34% 57%

Oplo

64.14% 59.39% 65% 29.81% 55%

Royal Bank of Scotland

52.4% 44.27% 60.97% 58.99% 54%

Lendable

37.02% 37.52% 80% 48.28% 51%

Likely Loans

53.18% 47.33% 51.89% 39.45% 48%

Bamboo

59.86% 53.46% 31.92% 34.59% 45%

Amigo loans

46.53% 45.69% 17.45% 54.85% 41%

118 118 Money

36.2% 31.89% 44.59% 36.41% 37%

Provident Personal Credit

26.56% 27.05% 24.11% 31.18% 27%

More customer experience ratings