Personal loans

Start your search for good value personal loans by taking a look at Fairer Finance's latest ratings.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Bank of Scotland

Bank of Scotland
67% 67% 69% 82% 71%
Gold

Bank of Ireland (UK)

Bank of Ireland (UK)
73% 71% 71% 69% 71%
Gold

First Direct

First Direct
77% 73% 57% 74% 70%
Gold

Zopa

Zopa
74% 62% 78% 53% 67%
Silver

Nationwide

Nationwide
69% 67% 57% 69% 66%
Silver

Tesco Bank

Tesco Bank
61% 53% 76% 70% 65%
Silver

Halifax

Halifax
64% 62% 69% 59% 64%
Bronze

Sainsbury's

Sainsbury's
61% 54% 72% 65% 63%

TSB

61% 52% 72% 62% 62%

Marks & Spencer

66% 58% 66% 53% 61%

Admiral

60% 51% 78% 54% 61%

Barclays

63% 58% 63% 59% 61%

Virgin Money

55% 52% 68% 67% 61%

Lloyds Bank

56% 53% 65% 67% 60%

AIB

59% 54% 70% 55% 60%

Novuna Personal Finance

58% 53% 61% 66% 59%

AA

52% 45% 71% 65% 58%

Likely Loans

58% 50% 57% 66% 58%

NatWest

63% 55% 58% 50% 57%

Santander

62% 57% 59% 49% 57%

Lendable

61% 52% 58% 49% 55%

HSBC

56% 53% 57% 51% 54%

Royal Bank of Scotland

50% 46% 59% 56% 53%

Oplo

47% 47% 71% 24% 47%

118 118 Money

34% 31% 45% 42% 38%

More customer experience ratings