Personal loans

Start your search for good value personal loans by taking a look at Fairer Finance's autumn ratings.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Nationwide

Nationwide
65% 65% 76% 75% 70%
Gold

AA

AA
63% 65% 65% 73% 67%
Gold

Zopa

Zopa
65% 51% 88% 57% 65%
Gold

Halifax

Halifax
60% 53% 83% 65% 65%
Gold

First Direct

First Direct
77% 71% 74% 35% 64%
Gold

Tesco Bank

Tesco Bank
64% 49% 82% 60% 64%
Gold

Bank of Scotland

Bank of Scotland
59% 55% 83% 56% 63%
Silver

Lloyds Bank

Lloyds Bank
53% 48% 78% 66% 61%
Silver

Ikano Bank

Ikano Bank
70% 46% 65% 63% 61%
Bronze

Barclays

Barclays
59% 51% 70% 58% 60%
Bronze

1st Stop Personal Loans

1st Stop Personal Loans
72% 71% 79% 14% 59%
Bronze

Marks & Spencer

Marks & Spencer
66% 61% 62% 45% 59%
Bronze

Hitachi Personal Finance

Hitachi Personal Finance
66% 56% 61% 48% 58%

HSBC

50% 45% 74% 57% 56%

Yorkshire Bank

66% 41% 66% 46% 55%

Sainsbury's

59% 47% 59% 50% 54%

NatWest

55% 43% 59% 58% 54%

Santander

58% 50% 65% 40% 53%

Clydesdale Bank

60% 52% 66% 35% 53%

Bamboo

65% 61% 66% 21% 53%

Argos

53% 64% 48% 38% 51%

Bank of Ireland (UK)

63% 64% 65% 9% 50%

RateSetter

66% 51% 66% 15% 50%

Royal Bank of Scotland

42% 28% 62% 57% 47%

118 118 Money

45% 43% 71% 29% 47%

Amigo loans

35% 35% 60% 49% 45%

Provident Personal Credit

45% 34% 64% 17% 40%

TSB

43% 29% 38% 46% 39%

Likely Loans

27% 19% 66% 18% 33%

More customer experience ratings