Personal loans

Start your search for good value personal loans by taking a look at Fairer Finance's latest ratings.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

First Direct

First Direct
73.32% 70.08% 68.27% 63.4% 69%
Gold

AA

AA
65.53% 62.13% 71.68% 68.82% 67%
Gold

Zopa

Zopa
74.35% 63.24% 79.31% 50.68% 67%
Gold

Nationwide

Nationwide
70.06% 66.61% 71.63% 58.33% 67%
Gold

Tesco Bank

Tesco Bank
64.59% 53.49% 78.32% 67.85% 66%
Gold

Halifax

Halifax
61.22% 55.67% 77.74% 68.39% 66%
Gold

Bank of Scotland

Bank of Scotland
55.77% 52.25% 77.74% 76.82% 66%
Silver

Lloyds Bank

Lloyds Bank
53.19% 48.32% 76.5% 73.91% 63%
Bronze

Sainsbury's

Sainsbury's
64.72% 51.13% 69.21% 55.91% 60%
Bronze

HSBC

HSBC
59.38% 53.14% 68.27% 57.71% 60%

Santander

61.24% 53.68% 61.22% 57.06% 58%

TSB

60.8% 51.38% 61.97% 58.76% 58%

Hitachi Personal Finance

60.64% 47.31% 60.7% 63.79% 58%

Oplo

60.17% 57.05% 84.31% 28.15% 57%

Marks & Spencer

61.83% 52.11% 68.88% 46.78% 57%

Barclays

58.92% 55.59% 66.87% 47.64% 57%

Bank of Ireland (UK)

48.66% 57.61% 71.46% 49.94% 57%

NatWest

60.58% 54.52% 60.87% 48.73% 56%

Likely Loans

50.57% 38.18% 64.79% 47.14% 50%

Royal Bank of Scotland

47.05% 35.04% 64.94% 47.67% 49%

Bamboo

45.04% 41.88% 38.84% 40.93% 42%

Argos

50.28% 52.24% 25.52% 37.97% 42%

Amigo loans

39.21% 39.76% 22.9% 56.81% 40%

118 118 Money

34.88% 31.25% 60.17% 26.29% 38%

Provident Personal Credit

28.08% 22.14% 23.21% 28.43% 25%

More customer experience ratings