Personal loans

Start your search for good value personal loans by taking a look at Fairer Finance's latest ratings.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Bank of Ireland (UK)

Bank of Ireland (UK)
66.67% 66.67% 75.37% 69.08% 69%
Gold

Zopa

Zopa
70.78% 57.47% 86% 56.87% 68%
Gold

Nationwide

Nationwide
67.04% 67.04% 63.68% 70.98% 67%
Gold

First Direct

First Direct
73.3% 69.68% 61.78% 63.9% 67%
Silver

Tesco Bank

Tesco Bank
64.08% 50.16% 77.07% 64.1% 64%
Silver

AA

AA
64.84% 60.94% 75.37% 53.81% 64%
Silver

Sainsbury's

Sainsbury's
59.53% 47.1% 74.78% 70.26% 63%
Bronze

Hitachi Personal Finance

Hitachi Personal Finance
64.94% 55.46% 64.23% 63.63% 62%
Bronze

Halifax

Halifax
61.35% 56.76% 69.48% 59.04% 62%
Bronze

Bank of Scotland

Bank of Scotland
48.33% 48.95% 69.48% 78.88% 61%
Bronze

Lloyds Bank

Lloyds Bank
58% 52.92% 69.36% 65.13% 61%
Bronze

Marks & Spencer

Marks & Spencer
67.52% 58.39% 69% 49.72% 61%
Bronze

NatWest

NatWest
66.33% 60.2% 58.18% 58.98% 61%

HSBC

61.7% 53.78% 61.78% 54.77% 58%

Santander

63.64% 56.51% 59.49% 48.28% 57%

Oplo

62.24% 63.27% 72% 29.79% 57%

Barclays

57.36% 50.95% 65.47% 52.02% 56%

TSB

47.47% 31.46% 70.05% 58.35% 52%

Bamboo

62.24% 62.24% 37.96% 39.89% 51%

Royal Bank of Scotland

40.91% 32.39% 61.51% 58.45% 48%

Likely Loans

48.25% 36.84% 57.89% 44.08% 47%

118 118 Money

41.3% 41.3% 44.86% 36.61% 41%

Amigo loans

45.99% 40.15% 16.25% 59.31% 40%

More customer experience ratings