HSBC

HSBC is one of the largest banks in both the UK and the world. It’s listed on both the Hong Kong Stock Exchange and the London Stock Exchange. It’s also a member of the FTSE 100.  

HSBC stands for The Hongkong and Shanghai Banking Corporation. It was founded in 1865 in Hong Kong, which was then a British colony. HSBC is now the main subsidiary of HSBC Holdings, which was formed in 1991. 

HSBC offers a full range of banking products, including current accounts, savings accounts, personal loans, mortgages and credit cards. It also offers home and travel insurance, which are underwritten by Aviva, and its own life insurance product.

HSBC
Visit provider's website

We don't get paid for any links on our site.

Bank accounts

Ranked 21st of 33 providers reviewed.

Customer happiness 54%
Customer trust 48%
Complaints performance 68%
Transparency rating 67%
Fairer Finance score
Reviewed Autumn 2020
59%

Credit cards

Ranked 20th of 29 providers reviewed.

Customer happiness 55%
Customer trust 50%
Complaints performance 68%
Transparency rating 46%
Fairer Finance score
Reviewed Autumn 2020
55%
Gold ribbon: first place

Home insurance (building and contents)

Ranked 6th of 51 providers reviewed.

Customer happiness 57.81%
Customer trust 54.18%
Complaints performance 79.46%
Transparency rating 71.79%
Fairer Finance score
Reviewed Autumn 2020
66%

Investing and pensions

Our ratings for Investing and pensions are hosted exclusively on The Times Money Mentor site.

Go there now to find out how we rated this product.

Gold ribbon: first place

Mortgages

Ranked 7th of 21 providers reviewed.

Customer happiness 57.77%
Customer trust 49.75%
Complaints performance 77.09%
Transparency rating 64.03%
Fairer Finance score
Reviewed Autumn 2020
62%
Gold ribbon: first place

Personal loans

Ranked 10th of 25 providers reviewed.

Customer happiness 59.38%
Customer trust 53.14%
Complaints performance 68.27%
Transparency rating 57.71%
Fairer Finance score
Reviewed Autumn 2020
60%

Savings accounts

Ranked 34th of 47 providers reviewed.

Customer happiness 45.29%
Customer trust 49.4%
Complaints performance 68.27%
Transparency rating 76.38%
Fairer Finance score
Reviewed Autumn 2020
60%

Travel insurance

Ranked 51st of 69 providers reviewed.

Customer happiness 59.34%
Customer trust 57.34%
Complaints performance 76.17%
Transparency rating 14.98%
Fairer Finance score
Reviewed Autumn 2020
0%

Bank accounts

Basic bank accounts

HSBC

Basic Bank Account

4 stars
Faster Payment limit i £25,000
Maximum cash machine withdrawal per day i £300
Part of FSCS i

Current accounts

HSBC

Advance Bank Account

4 stars
Faster Payment limit i £25,000
Overdraft scenario 3 large amount (maximum EAR) i £12.56
Maximum cash machine withdrawal per day i £500
Part of FSCS i
Cash withdrawal fee in UK (own bank) i £0
Card payment fee (£) i £0
App capability? i

HSBC

Bank Account

4 stars
Faster Payment limit i £25,000
Overdraft scenario 3 large amount (maximum EAR) i £12.56
Maximum cash machine withdrawal per day i £300
Part of FSCS i
Cash withdrawal fee in UK (own bank) i £0
Card payment fee (£) i £0
App capability? i

Foreign use bank accounts

HSBC

Advance Bank Account

3 stars
Foreign cash withdrawal fee i 2.75%
Foreign cash withdrawal additional charge i £0
Foreign purchases fee i 2.75%
Is there a limit on free cash withdrawals? i

HSBC

Premier Bank Account

3 stars
Foreign cash withdrawal fee i 2.75%
Foreign cash withdrawal additional charge i £0
Foreign purchases fee i 2.75%
Is there a limit on free cash withdrawals? i

HSBC

Bank Account

2 stars
Foreign cash withdrawal fee i 2.75%
Foreign cash withdrawal additional charge i 2% (Minimum £1.75, Maximum £5.00)
Foreign purchases fee i 2.75%
Is there a limit on free cash withdrawals? i

HSBC

Student Bank Account

2 stars
Foreign cash withdrawal fee i 2.75%
Foreign cash withdrawal additional charge i 2% (Minimum £1.75, Maximum £5.00)
Foreign purchases fee i 2.75%
Is there a limit on free cash withdrawals? i

HSBC

Graduate Bank Account

2 stars
Foreign cash withdrawal fee i 2.75%
Foreign cash withdrawal additional charge i 2% (Minimum £1.75, Maximum £5.00)
Foreign purchases fee i 2.75%
Is there a limit on free cash withdrawals? i

HSBC

Basic Bank Account

2 stars
Foreign cash withdrawal fee i 2.75%
Foreign cash withdrawal additional charge i 2% (Minimum £1.75, Maximum £5.00)
Foreign purchases fee i 2.75%
Is there a limit on free cash withdrawals? i

Overdrafts

HSBC

Premier Bank Account

5 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £500
Arranged overdraft interest rate (representative EAR) i 39.90%

HSBC

Advance Bank Account

3 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £25
Arranged overdraft interest rate (representative EAR) i 39.90%

HSBC

Bank Account

3 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £25
Arranged overdraft interest rate (representative EAR) i 39.90%

Student bank accounts

HSBC

Graduate Bank Account

5 stars
Arranged overdraft limit i £1500 year 1, £1000 year 2,
Tiered repayment of overdraft i Year 1 - 1500 | Year 2 - 1000
Switching / sign up incentive i

HSBC

Student Bank Account

5 stars
Arranged overdraft limit i £3,000
Tiered repayment of overdraft i 1st year graduate: Up to £1,500 - 0% EAR (variable). Anything above £1,500 - 19.9% EAR (variable) 2nd year graduate: Up to £1,000 - 0% EAR (variable). Anything above £1,000 - 19.9% EAR (variable)
Switching / sign up incentive i

Credit cards

0% balance transfer credit cards

HSBC

Balance Transfer Credit Card

4 stars
Duration of balance transfer offer period i 25 months
Balance transfer fee during promotional period i 1.50%
Representative APR i 21.90%
Risk based? i
Balance transfer rate during promotional period i 0%
Representative balance transfer rate i 1.67%

HSBC

Premier

4 stars
Duration of balance transfer offer period i 18 months
Balance transfer fee during promotional period i 1.40%
Representative APR i 18.90%
Risk based? i
Balance transfer rate during promotional period i 0%
Representative balance transfer rate i 1.46%

HSBC

Rewards

3 stars
Duration of balance transfer offer period i 6 months
Balance transfer fee during promotional period i 2%
Representative APR i 21.90%
Risk based? i
Balance transfer rate during promotional period i 0%
Representative balance transfer rate i 1.67%

HSBC

Purchase Plus

3 stars
Duration of balance transfer offer period i 18 months
Balance transfer fee during promotional period i 2.90%
Representative APR i 22.90%
Risk based? i
Balance transfer rate during promotional period i 0%
Representative balance transfer rate i 1.74%

0% purchase credit cards

HSBC

Purchase Plus

4 stars
Duration of purchases offer period i 18 months
Representative APR i 22.90%
Highest APR i 25.90%
Risk based? i
Purchase rate during promotional period i 0%
Representative purchase rate i 1.74%
Number of days before interest is charged on purchases i 56 days

HSBC

Premier

4 stars
Duration of purchases offer period i 9 months
Representative APR i 18.90%
Highest APR i 18.90%
Risk based? i
Purchase rate during promotional period i 0%
Representative purchase rate i 1.46%
Number of days before interest is charged on purchases i 56 days

HSBC

Balance Transfer Credit Card

3 stars
Duration of purchases offer period i 3 months
Representative APR i 21.90%
Highest APR i 24.90%
Risk based? i
Purchase rate during promotional period i 0%
Representative purchase rate i 1.67%
Number of days before interest is charged on purchases i 56 days

HSBC

Rewards

3 stars
Duration of purchases offer period i 6 months
Representative APR i 21.90%
Highest APR i 24.90%
Risk based? i
Purchase rate during promotional period i 0%
Representative purchase rate i 1.67%
Number of days before interest is charged on purchases i 56 days

Cashback and reward credit cards

HSBC

Premier World Elite

5 stars
Reward extras i Airport lounge access (LoungeKey programme), Free unlimited Wi-Fi (via Boingo), 10% discount on hotels booked through Expedia and through Agoda, 12 months Expedia+ Gold membership, 24/7 worldwide assistance, HSBC Premier Privileges (discounts and experiences)
Estimated amount of money customers get back in the 1st year (minus annual fee) i £333.69
Estimated amount of money customers get back after the 1st year (minus annual fee) i £333.69
Risk based? i
Annual fee after 1st year i £195
Foreign purchase fee i 2.99%

HSBC

Premier

4 stars
Reward extras i Extended warranty cover (2 years on selected household appliances), Airport lounge access (LoungeKey programme), Free unlimited Wi-Fi (via Boingo), 10% discount on hotels booked through Expedia and through Agoda, 12 months Expedia+ Gold membership, 24/7 worldwide assistance, HSBC Premier Privileges (discounts and experiences)
Estimated amount of money customers get back in the 1st year (minus annual fee) i £229.48
Estimated amount of money customers get back after the 1st year (minus annual fee) i £229.48
Risk based? i
Annual fee after 1st year i £0
Foreign purchase fee i 2.99%

HSBC

Rewards

3 stars
Reward extras i
Estimated amount of money customers get back in the 1st year (minus annual fee) i £88.40
Estimated amount of money customers get back after the 1st year (minus annual fee) i £63.40
Risk based? i
Annual fee after 1st year i £0
Foreign purchase fee i 2.99%

Credit builder credit cards

HSBC

Classic

5 stars
Representative APR i 29.90%
Representative cash transaction interest rate i 2.21%
Representative purchase rate i 2.21%
Risk based? i
Representative balance transfer rate i 2.21%
Initial minimum credit limit i £250

Foreign use credit cards

HSBC

Balance Transfer Credit Card

1 stars
Representative APR i 21.90%
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 2.99%
Risk based? i
Number of days before interest is charged on non-sterling cash transactions i 0 days
Representative purchase rate i 1.67%

HSBC

Purchase Plus

1 stars
Representative APR i 22.90%
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 2.99%
Risk based? i
Number of days before interest is charged on non-sterling cash transactions i 0 days
Representative purchase rate i 1.74%

HSBC

Classic

1 stars
Representative APR i 29.90%
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 2.99%
Risk based? i
Number of days before interest is charged on non-sterling cash transactions i 0 days
Representative purchase rate i 2.21%

HSBC

Premier

1 stars
Representative APR i 18.90%
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 2.99%
Risk based? i
Number of days before interest is charged on non-sterling cash transactions i 0 days
Representative purchase rate i 1.46%

HSBC

Premier World Elite

1 stars
Representative APR i 59.30%
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 2.99%
Risk based? i
Number of days before interest is charged on non-sterling cash transactions i 0 days
Representative purchase rate i 1.46%

HSBC

Student

1 stars
Representative APR i 18.90%
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 2.99%
Risk based? i
Number of days before interest is charged on non-sterling cash transactions i 0 days
Representative purchase rate i 1.46%

HSBC

Rewards

1 stars
Representative APR i 21.90%
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 2.99%
Risk based? i
Number of days before interest is charged on non-sterling cash transactions i 0 days
Representative purchase rate i 1.67%

Low rate credit cards

HSBC

Student

4 stars
Representative APR i 18.90%
Representative cash transaction interest rate i 1.78%
Representative purchase rate i 1.46%
Risk based? i
Representative balance transfer rate i
Representative money transfer rate i

Money transfer credit cards

HSBC

Premier

5 stars
Money transfer rate during promotional period i 0%
Duration of money transfer offer period i 18 months
Money transfer fee during promotional period i 1.40%
Representative APR i 18.90%
Risk based? i
Representative cash transaction interest rate i 1.46%

HSBC

Purchase Plus

4 stars
Money transfer rate during promotional period i 0%
Duration of money transfer offer period i 18 months
Money transfer fee during promotional period i 2.90%
Representative APR i 22.90%
Risk based? i
Representative cash transaction interest rate i 2.08%

HSBC

Balance Transfer Credit Card

4 stars
Money transfer rate during promotional period i 0%
Duration of money transfer offer period i 25 months
Money transfer fee during promotional period i 1.50%
Representative APR i 21.90%
Risk based? i
Representative cash transaction interest rate i 2.08%

HSBC

Rewards

3 stars
Money transfer rate during promotional period i 0%
Duration of money transfer offer period i 6 months
Money transfer fee during promotional period i 2%
Representative APR i 21.90%
Risk based? i
Representative cash transaction interest rate i 2.08%

HSBC

Classic

1 stars
Money transfer rate during promotional period i
Duration of money transfer offer period i
Money transfer fee during promotional period i
Representative APR i 29.90%
Risk based? i
Representative cash transaction interest rate i 2.21%

HSBC

Premier World Elite

1 stars
Money transfer rate during promotional period i
Duration of money transfer offer period i
Money transfer fee during promotional period i
Representative APR i 59.30%
Risk based? i
Representative cash transaction interest rate i 1.46%

Home insurance (building and contents)

HSBC

Home Insurance

4 stars
Escape of water excess i £50
Matching sets i
Theft from outbuildings cover limit i £3,000
24hr helpline i
Alternative accommodation cover limit i 20% of sum insured or £80,000
Cover for keys if lost i £1,000
Money in the home i £750
Replace belongings new for old i

Buildings insurance

HSBC

Home Insurance

4 stars
Finding & repairing a leak cover limit i £5,000
Cover for keys if lost i £1,000
Matching sets i
Alternative accommodation cover limit i 20% of sum insured or £80,000
Cover for keys if stolen i £1,000
Compulsory excess i £50
Escape of water excess i £50
Property owner liability i £2,000,000
24hr helpline i

Contents insurance

HSBC

Home Insurance

4 stars
Theft from outbuildings cover limit i £3,000
Matching sets i
Cover for keys if lost i £1,000
Cover limit for cycles in the home i Part of sum insured
Replace belongings new for old i
Alternative accommodation cover limit i £10,000
Money in the home cover limit i £750
Cover for keys if stolen i £1,000
24hr helpline i

Investing and pensions

Fund and Share Accounts (for high frequency trading)

HSBC

InvestDirect Plus

Our ratings for Fund and Share Accounts (for high frequency trading) are hosted exclusively on The Times Money Mentor site.

Go there now to find out how we rated this product.

HSBC

InvestDirect

Our ratings for Fund and Share Accounts (for high frequency trading) are hosted exclusively on The Times Money Mentor site.

Go there now to find out how we rated this product.

Fund and Share Accounts (for low frequency trading)

HSBC

InvestDirect

Our ratings for Fund and Share Accounts (for low frequency trading) are hosted exclusively on The Times Money Mentor site.

Go there now to find out how we rated this product.

HSBC

InvestDirect Plus

Our ratings for Fund and Share Accounts (for low frequency trading) are hosted exclusively on The Times Money Mentor site.

Go there now to find out how we rated this product.

Travel insurance

Annual multi-trip insurance

HSBC

Annual Trip

3 stars
Medical excess i £50
Cancelling before travel cover limit i £5,000
Personal Possessions and Baggage - damaged, lost or stolen- cover limit i £0
Max trip duration i 31 days
Emergency medical cover and repatriation cover limit i £10,000,000
Cutting trip short cover limit i £5,000
Abandoning your trip cover limit i £5,000
Lost or stolen cash i £300
Combined passport & travel cover limit i £750
Natural disaster relocation cover i
Natural disaster baggage cover i
Mental health cover i

Single trip insurance

HSBC

Single Trip (with baggage cover)

4 stars
Medical excess i £50
Cancelling before travel cover limit i £5,000
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £1,500
Emergency medical cover and repatriation cover limit i £10,000,000
Cutting trip short cover limit i £5,000
Missed departure cover limit i £1,000
Abandoning your trip cover limit i £5,000
Lost or stolen cash i £300
Combined passport & travel cover limit i £750

HSBC

Single Trip

3 stars
Medical excess i £50
Cancelling before travel cover limit i £5,000
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £0
Emergency medical cover and repatriation cover limit i £10,000,000
Cutting trip short cover limit i £5,000
Missed departure cover limit i £1,000
Abandoning your trip cover limit i £5,000
Lost or stolen cash i £300
Combined passport & travel cover limit i £750

Travel insurance add-on: winter sports

HSBC

Travel insurance

3 stars
Ski equipment owned cover limit i £500
Single owned item cover limit i £500
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £200
Ski equipment owned excess i £50
Ski equipment hired i £400
Single item limit for hired equipment i £400
Avalanche closure cover limit i £200
Piste closure cover limit i £300
Unused ski pass due to illness or injury i £200