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13 February 2024

Fairer Finance launches Fair Value asessment tool to help tackle Consumer Duty

Fairer Finance has launched a Fair Value Report tool to allow financial service firms to assess the value offered by their products by benchmarking them against the wider market, showing how they compare on the comprehensiveness of their product features, the price they charge, and the service they offer.

28 November 2023

0% Balance Transfer Credit Cards

As we approach the festive period which typically sees consumers spend £740 (or 29%) more on average in December1, with over a third using credit or finance options2, new analysis by Fairer Finance has found that 0% APR purchase credit cards are less competitive today than this time last year.

6 November 2023

Trust in banking begins to level out after an 8 year high, as new index finds challenger banks are most trusted by consumers

Fairer Finance Trust in Banking Index reveals insights from a poll of 10,000 consumers.

25 September 2023

Fairer Finance enhances strategic focus with high profile appointment to lead behavioural economics and data science team

Tim Hogg takes helm to augment the industry's grasp of the Consumer Duty, leveraging a decade of behavioural science and regulatory expertise

12 September 2023

0% Balance Transfer Credit cards

Fairer Finance warns 0% balance transfer deals on credit cards have been getting steadily worse since the second half of 2022

31 July 2023

Comment on Consumer Duty

James Daley, Managing Director at Fairer Finance, the consumer group and ratings provider, commented: “The introduction of the Consumer Duty is the beginning of a whole new era for financial regulation - and represents a significant raising of the bar in terms of how firms are expected to act.

11 July 2023

James Daley comments on the reforming of the Consumer Credit Act 1974

James Daley, Managing Director of Fairer Finance, the consumer group and ratings provider, comments on the Treasury’s consultation response to reforming the Consumer Credit Act 1974:

5 July 2023

Travel Insurance is Least Trusted Sector of General Insurance

  • New Fairer Finance Trust in Insurance Index reveals insights from a poll of 10,000 consumers
  • Car (56.3) and pet (55.7) insurance have proven to be the most trusted sectors since 2020, followed by home insurance (54.5), with travel insurance (50.9) lagging behind
  • Santander is most trusted for travel insurance, followed by M&S, Post Office, Saga and Aviva
  • Correlation between stagnating consumer trust in travel insurance and rise in proportion of complaints upheld by the Financial Ombudsman Service (FOS)

18 January 2023

Walter Merricks and Caroline Barr join Fairer Finance's Consumer Advisory Board, as Sue Lewis takes over as Chair

Two new additions to Fairer Finance's advisory board, as Pester and Thoresen stand down