Representing the customer's voice in financial services.

Fairer Finance’s mission is to create a financial services market which is fair for consumers as well as the companies that serve them.

To achieve that goal, we regularly engage with regulators, government and industry bodies helping to influence and shape new pieces of legislation and regulation.

We respond to as many key consultations as we can, and regularly share our views at industry events, as well as through the media.

Some of the work we are currently engaged in includes:

  • Future of the funeral plan market
  • We are engaged with the Treasury, FCA and funeral plan market to create better protection and clarity for consumers in this market.
  • Insurance policy
  • Feeding into the FCA’s work on the implementation of the Insurance Distribution Directive and the publication of its insurance value measures.
  • Nationwide Consumer Brexit Panel. 
    Working alongside a panel of experts to consider the impact of Brexit on consumers.
  • Open Banking Project
  • Working to ensure consumers' interests are represented in this important project, which will allow customers' personal banking data to be used by third party software providers – facilitating more effective comparison and efficient money management.
  • Competition & Markets Authority.
  • Engaging with the CMA on its work around the comparison site market.
  • Royal London Consumer Advisory Group. 
    Providing consumer-focused advice to life insurer Royal London.

Fairer Finance also regularly speaks at industry events. Over the past year, events we have spoken at include:

  • The Telegraph Future of Fintech conference
  • The ABI's Value for Money event
  • The Pensions Network event on rebuilding trust in financial services
  • The Behavioural Insight Team lunch and learn session
  • Post magazine's Claims Club event
  • The All Party Parliamentary Group on Insurance
  • Social Market Foundation event on financial inclusion in banking
  • Prospect event on financial inclusion 
  • Westminster Business Forum event on the future of insurance.

If you'd be interested in a Fairer Finance representative speaking at your event, or you'd like to talk to us about work in the policy space, please email fairerfinance@fairerfinance.com or call us on 020 3026 8541.