All the latest insight and commentary from James Daley and the Fairer Finance team.

Blog

15 March 2019

Fairer Finance is 5

James Daley

We've been threatened, smeared, fired - but we've made it to our fifth birthday and we're still going.

Blog

6 March 2019

Cashless chaos: why we need to act now to manage the decline of cash

James Daley

Cash usage has halved in the last decade. If we don't act now, consumers will soon be charged for getting hold of cash, and will find many less places to use it.

Blog

4 March 2019

How can the insurance industry avoid getting sucked down the plughole?

James Daley

Price competition in the insurance world has led to a race to the bottom on standards and a rise in complexity and bad outcomes. Time for the S.O.S. signal to be sent out.

Blog

18 February 2019

Regulator's banking survey still throwing up odd results

James Daley

The latest round of the CMA's service quality survey for banks has been published. The results continue to be out of kilter with other surveys in the market.

Blog

7 December 2018

Has Aviva found the solution to the insurance industry's problems?

James Daley

Aviva have introduced a new suite of products with no difference in prices for new and existing customers. It's a brave attempt to tackle some of the industry's issues.

Blog

20 November 2018

Who's winning the race to the bottom on quality in travel insurance?

James Daley

Today's front page story in the Times levels serious allegations against one of the UK's largest travel insurers - and tells a cautionary tale about the authenticity of ratings and reviews.

Blog

2 November 2018

Why I won’t be adding my rent payments to my credit score

Thomas Brennan-Siegert

Although I'd like to (and need to) add my monthly rent payments to my credit score, there's just one problem stopping me - trust.

Blog

31 October 2018

What will the FCA's insurance market study mean for insurers?

James Daley

The FCA has launched a wide ranging market study into the home and motor insurance markets - with a particular focus on pricing. Will it find the answers to some long standing problems in these markets?

Blog

26 October 2018

Wedding insurance: after the honeymoon

Thomas Brennan-Siegert

Your wedding is meant to be the happiest day of your life. But would you repeat it a year later?

Blog

26 October 2018

The problem with prescriptive regulation

Oliver Broadhurst

Prescriptive regulation is a useful tool to ensure firms act in their customers' best interests. So why isn't it working?