Blog

By Thomas Brennan-Siegert

Although I'd like to (and need to) add my monthly rent payments to my credit score, there's just one problem stopping me - trust.

By James Daley

The FCA has launched a wide ranging market study into the home and motor insurance markets - with a particular focus on pricing. Will it find the answers to some long standing problems in these markets?

By Thomas Brennan-Siegert

Your wedding is meant to be the happiest day of your life. But would you repeat it a year later?

By Oliver Broadhurst

Prescriptive regulation is a useful tool to ensure firms act in their customers' best interests. So why isn't it working?

By Oliver Broadhurst

Businesses could be missing out on nearly 3 million potential customers - all because of 'colour contrast'.

By Rory Cardwell

As we wait for the first GDPR fines to start rolling in, we ask: are financial services at risk?

By James Daley

European regulations have imposed an ever greater number of onerous disclosure requirements on UK firms - achieving the opposite of what they set out to. But the FCA is already starting to think to a day when we can roll those rules back.

By James Daley

The CMA has forced banks to start publishing polling data, showing how likely their customers are to recommend them. It's an important step by the regulator, but do the results provide the right answers?

By James Daley

Cash usage is plummeting. Yet millions of people still rely on it. If we want to protect cash, now is the time to start finding the answers to some difficult questions.

By James Daley

The FCA is looking at whether to introduce a "duty of care" for financial services firms - raising the bar in terms of how companies treat their customers. Most companies would have work to do to reach it.