All the latest insight and commentary from James Daley and the Fairer Finance team.
Blog

1 May 2018
The second hand ticket scam
Blog

16 April 2018
The pitfalls of pet insurance co-payments
Blog

16 April 2018
What does an ideal quote process look like?
Blog

16 April 2018
The importance of clear customer communications in Open Banking
Blog

16 April 2018
How to break up with desktop
Blog

16 April 2018
Is the Ombudsman getting softer on banks and insurers?
Blog

28 March 2018
We all make mistakes - when will insurers start to give customers the benefit of the doubt?
Blog

23 March 2018
How to rebuild trust in the insurance market
Blog

13 March 2018
Failures at the Financial Ombudsman Service
Blog

2 March 2018