Travel insurance

Start your search for a good value travel insurer by looking at Fairer Finance's latest ratings.

WARNING: Most travel insurance policies bought today will not cover any claims related to Covid-19. A limited number of insurers are offering medical cover if you fall ill with Covid-19 while abroad, or get stranded due to local lockdowns. Please check with your insurer what their Covid-19 cover is before buying a policy and before booking your holiday.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

NOTE: Due to the COVID-19 pandemic a number of travel insurance companies are not accepting new customers. These brands are shaded in grey in the comparison table.

Brand	Customer happiness	Customer trust	Complaints performance	Transparency rating	Customer Experience rating
Brand	What does this mean?	What does this mean?	What does this mean?	What does this mean?	Customer Experience rating
Aviva	59%	59%	74%	71%	66%
Able2Travel	63%	63%	85%	49%	65%
Santander	56%	69%	76%	57%	65%
Marks & Spencer	66%	63%	74%	55%	65%
Direct Line	58%	56%	74%	59%	62%
JustTravelCover.com	49%	49%	92%	54%	61%
AA	54%	55%	64%	70%	61%
LV=	59%	55%	77%	53%	61%
British Airways	65%	68%	77%	33%	61%
Admiral	54%	57%	71%	58%	60%
Churchill	52%	52%	74%	57%	59%
TUI	50%	53%	64%	66%	58%
Post Office	53%	59%	53%	67%	58%
Alpha Travel Insurance	57%	52%	52%	69%	58%
Tesco Bank	58%	56%	63%	50%	57%
Saga	55%	58%	53%	59%	56%
Zurich	35%	51%	86%	54%	56%
InsureandGo	51%	40%	67%	66%	56%
Coverwise	50%	45%	63%	65%	56%
Jet2.com	50%	52%	60%	61%	56%
Co-operative Insurance	45%	49%	67%	61%	56%
Direct Travel Insurance	41%	41%	85%	52%	55%
AllClear	55%	44%	67%	51%	54%
Asda Money	55%	41%	67%	54%	54%
CoverForYou.com	47%	45%	64%	61%	54%
AnnualTravelInsurance.com	47%	43%	67%	57%	54%
Columbus Direct	49%	43%	55%	65%	53%
Staysure	49%	44%	53%	61%	52%
Allianz	46%	46%	68%	46%	51%
esure	47%	38%	64%	54%	51%
Avanti	50%	43%	53%	56%	51%
Leisure Guard	42%	29%	71%	57%	50%
Sainsbury's	46%	44%	54%	55%	50%
CedarTreeInsurance.com	41%	37%	64%	54%	49%
Go Travel Insurance	33%	27%	64%	66%	48%
Holiday Extras	43%	41%	49%	53%	46%
Multitrip.com	35%	30%	67%	50%	46%
Puffin Insurance	28%	22%	61%	55%	41%