Travel insurance

Start your search for a good value travel insurer by looking at Fairer Finance's latest ratings.

WARNING: Most travel insurance policies bought today will not cover any claims related to Covid-19. A limited number of insurers are offering medical cover if you fall ill with Covid-19 while abroad, or get stranded due to local lockdowns. Please check with your insurer what their Covid-19 cover is before buying a policy and before booking your holiday.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

NOTE: Due to the COVID-19 pandemic a number of travel insurance companies are not accepting new customers. These brands are shaded in grey in the comparison table.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Aviva

Aviva
59% 59% 74% 71% 66%
Gold

Able2Travel

Able2Travel
63% 63% 85% 49% 65%
Gold

Santander

Santander
56% 69% 76% 57% 65%
Gold

Marks & Spencer

Marks & Spencer
66% 63% 74% 55% 65%
Gold

Direct Line

Direct Line
58% 56% 74% 59% 62%
Gold

JustTravelCover.com

JustTravelCover.com
49% 49% 92% 54% 61%
Gold

AA

AA
54% 55% 64% 70% 61%
Gold

LV=

LV=
59% 55% 77% 53% 61%
Gold

British Airways

British Airways
65% 68% 77% 33% 61%
Silver

Admiral

Admiral
54% 57% 71% 58% 60%
Silver

Churchill

Churchill
52% 52% 74% 57% 59%
Bronze

TUI

TUI
50% 53% 64% 66% 58%
Bronze

Post Office

Post Office
53% 59% 53% 67% 58%
Bronze

Alpha Travel Insurance

Alpha Travel Insurance
57% 52% 52% 69% 58%

Tesco Bank

58% 56% 63% 50% 57%

Saga

55% 58% 53% 59% 56%

Zurich

35% 51% 86% 54% 56%

InsureandGo

51% 40% 67% 66% 56%

Coverwise

50% 45% 63% 65% 56%

Jet2.com

50% 52% 60% 61% 56%

Co-operative Insurance

45% 49% 67% 61% 56%

Direct Travel Insurance

41% 41% 85% 52% 55%

AllClear

55% 44% 67% 51% 54%

Asda Money

55% 41% 67% 54% 54%

CoverForYou.com

47% 45% 64% 61% 54%

AnnualTravelInsurance.com

47% 43% 67% 57% 54%

Columbus Direct

49% 43% 55% 65% 53%

Staysure

49% 44% 53% 61% 52%

Allianz

46% 46% 68% 46% 51%

esure

47% 38% 64% 54% 51%

Avanti

50% 43% 53% 56% 51%

Leisure Guard

42% 29% 71% 57% 50%

Sainsbury's

46% 44% 54% 55% 50%

CedarTreeInsurance.com

41% 37% 64% 54% 49%

Go Travel Insurance

33% 27% 64% 66% 48%

Holiday Extras

43% 41% 49% 53% 46%

Multitrip.com

35% 30% 67% 50% 46%

Puffin Insurance

28% 22% 61% 55% 41%

More customer experience ratings