Travel insurance

Start your search for a good value travel insurer by looking at Fairer Finance's autumn ratings.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Bupa

Bupa
64% 59% 76% 57% 64%
Gold

Admiral

Admiral
64% 62% 74% 49% 62%
Gold

Churchill

Churchill
56% 53% 78% 56% 61%
Gold

LV=

LV=
54% 53% 77% 58% 61%
Gold

Direct Line

Direct Line
52% 51% 78% 60% 60%
Gold

First Direct

First Direct
68% 64% 70% 38% 60%
Gold

Marks & Spencer

Marks & Spencer
68% 57% 70% 41% 59%
Gold

Post Office Money

Post Office Money
62% 59% 62% 51% 58%
Gold

HSBC

HSBC
61% 49% 76% 46% 58%
Gold

Saga

Saga
61% 55% 62% 55% 58%
Gold

TSB

TSB
64% 57% 70% 42% 58%
Gold

AA

AA
61% 55% 63% 52% 58%
Gold

Santander

Santander
53% 50% 83% 45% 58%
Gold

Jet2.com

Jet2.com
57% 60% 68% 44% 57%
Gold

JustTravelCover.com

JustTravelCover.com
65% 43% 68% 50% 57%
Gold

Able2Travel

Able2Travel
59% 57% 77% 36% 56%
Gold

Aviva

Aviva
61% 52% 70% 39% 56%
Silver

Avanti

Avanti
58% 51% 71% 41% 55%
Silver

Roam

Roam
55% 58% 69% 44% 55%
Silver

Sainsbury's

Sainsbury's
53% 47% 75% 45% 55%
Silver

Direct Travel Insurance

Direct Travel Insurance
57% 53% 69% 44% 54%
Silver

EuropePlus

EuropePlus
62% 56% 61% 37% 54%
Silver

AXA

AXA
52% 47% 64% 52% 54%
Silver

esure

esure
52% 51% 69% 42% 54%
Bronze

AllClear

AllClear
57% 41% 57% 57% 53%
Bronze

Allianz Global Assistance

Allianz Global Assistance
55% 47% 69% 39% 53%

Endsleigh

49% 42% 73% 46% 52%

British Airways

44% 63% 69% 32% 52%

Columbus Direct

49% 39% 72% 48% 52%

Asda Money

59% 44% 57% 45% 51%

Travel Insurance.co.uk

57% 38% 57% 52% 51%

Staysure

52% 40% 72% 40% 51%

Cover-More

47% 38% 72% 46% 51%

Go2 Travel Insurance

48% 34% 64% 57% 51%

Virgin Money

54% 43% 57% 48% 51%

Southdowns

59% 35% 65% 43% 50%

CSIS

53% 37% 85% 25% 50%

Covered2Go

48% 35% 72% 44% 50%

More Than

42% 39% 67% 51% 50%

Explorer Travel Insurance

63% 49% 46% 40% 49%

Travsure

47% 32% 64% 52% 49%

World First

61% 43% 47% 44% 49%

Co-operative Travel

48% 39% 63% 45% 49%

Yorkshire Bank

41% 34% 81% 38% 49%

TUI

39% 34% 64% 56% 48%

InsureandGo

53% 38% 57% 45% 48%

Holidaysafe

63% 40% 47% 42% 48%

Alpha Travel Insurance

54% 46% 47% 42% 47%

Flexicover

57% 47% 47% 35% 46%

Top Dog Insurance

64% 42% 47% 32% 46%

Puffin

52% 36% 47% 50% 46%

CheaperTravelInsurance.co.uk

42% 44% 57% 39% 46%

Coverwise

46% 33% 64% 38% 45%

Zurich

34% 26% 73% 49% 45%

Boots

43% 49% 47% 40% 45%

Insurefor.com

43% 21% 68% 44% 44%

TravelInsurance4Medical.co.uk

43% 43% 47% 41% 44%

Multitrip.com

46% 32% 57% 38% 43%

DFDS Seaways

48% 41% 58% 26% 43%

AnnualTravelInsurance.com

41% 29% 57% 44% 43%

Leisure Guard

41% 26% 67% 36% 42%

CheapTravelInsurance.com

40% 33% 47% 40% 40%

AllSAFE

34% 30% 47% 45% 39%

goodtogoinsurance.com

37% 29% 47% 41% 38%

More customer experience ratings