Travel insurance

Start your search for a good value travel insurer by looking at Fairer Finance's latest ratings.

WARNING: Most travel insurance policies bought today will not cover any claims related to Covid-19. A limited number of insurers are offering medical cover if you fall ill with Covid-19 while abroad, or get stranded due to local lockdowns. Please check with your insurer what their Covid-19 cover is before buying a policy and before booking your holiday.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

NOTE: Due to the COVID-19 pandemic a number of travel insurance companies are not accepting new customers. These brands are shaded in grey in the comparison table.

Brand Customer
happiness score
Customer
trust score
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Santander

Santander
61% 70% 83% 63% 69%
Gold

Holidaysafe

Holidaysafe
63% 56% 70% 74% 66%
Gold

Post Office

Post Office
56% 59% 70% 73% 65%
Gold

Direct Line

Direct Line
58% 58% 77% 65% 65%
Gold

Saga

Saga
58% 60% 72% 68% 64%
Gold

LV=

LV=
57% 58% 74% 69% 64%
Gold

Aviva

Aviva
57% 57% 73% 67% 63%
Gold

Marks & Spencer

Marks & Spencer
58% 61% 73% 62% 63%
Gold

Alpha Travel Insurance

Alpha Travel Insurance
54% 54% 70% 75% 63%
Gold

Asda Money

Asda Money
59% 53% 71% 68% 63%
Gold

Admiral

Admiral
56% 53% 75% 67% 63%
Gold

Churchill

Churchill
53% 55% 77% 65% 62%
Gold

TUI

TUI
58% 61% 59% 70% 62%
Silver

InsureandGo

InsureandGo
56% 47% 71% 72% 61%
Silver

AA

AA
57% 58% 59% 69% 61%
Bronze

Co-operative Insurance

Co-operative Insurance
50% 55% 71% 62% 59%
Bronze

Columbus Direct

Columbus Direct
52% 43% 72% 69% 59%
Bronze

Tesco Bank

Tesco Bank
56% 56% 60% 64% 59%
Bronze

Jet2.com

Jet2.com
53% 55% 63% 63% 58%
Bronze

Sainsbury's

Sainsbury's
57% 56% 61% 60% 58%
Bronze

JustTravelCover.com

JustTravelCover.com
44% 46% 82% 59% 58%

Able2Travel

63% 61% 53% 52% 57%

AllClear

54% 46% 71% 59% 57%

Staysure

54% 49% 61% 61% 56%

Avanti

52% 44% 61% 67% 56%

British Airways

56% 62% 65% 40% 56%

CoverForYou.com

51% 46% 61% 64% 56%

AnnualTravelInsurance.com

45% 40% 72% 64% 55%

esure

48% 43% 70% 56% 54%

Coverwise

48% 41% 60% 68% 54%

Howden

48% 55% 59% 51% 53%

Leisure Guard

51% 34% 60% 63% 52%

Direct Travel Insurance

48% 44% 53% 62% 52%

CedarTreeInsurance.com

42% 37% 61% 66% 51%

Go Travel Insurance

44% 36% 59% 66% 51%

Holiday Extras

48% 40% 60% 56% 51%

Virgin Money

45% 40% 61% 58% 51%

Ageas

40% 41% 60% 61% 50%

Puffin Insurance

44% 38% 59% 58% 50%

Allianz

52% 54% 44% 47% 49%

Insurefor.com

40% 28% 64% 63% 49%

Multitrip.com

39% 27% 72% 56% 48%

Insure For Travel

40% 38% 53% 40% 43%

Payingtoomuch.com

38% 37% 30% 50% 39%

More customer experience ratings