Travel insurance

Start your search for a good value travel insurer by looking at Fairer Finance's latest ratings.

WARNING: Most travel insurance policies bought today will not cover any claims related to Covid-19. A limited number of insurers are offering medical cover if you fall ill with Covid-19 while abroad, or get stranded due to local lockdowns. Please check with your insurer what their Covid-19 cover is before buying a policy and before booking your holiday.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

NOTE: Due to the COVID-19 pandemic a number of travel insurance companies are not accepting new customers. These brands are shaded in grey in the comparison table.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Santander

Santander
64% 73% 85% 64% 72%
Gold

Aviva

Aviva
59% 58% 73% 71% 65%
Gold

LV=

LV=
58% 56% 78% 66% 64%
Gold

Post Office

Post Office
56% 60% 65% 74% 64%
Gold

Direct Line

Direct Line
59% 57% 79% 59% 63%
Gold

Marks & Spencer

Marks & Spencer
58% 61% 73% 60% 63%
Silver

Saga

Saga
57% 59% 72% 62% 62%
Silver

JustTravelCover.com

JustTravelCover.com
49% 51% 88% 61% 62%
Silver

Asda Money

Asda Money
60% 49% 78% 62% 62%
Silver

Alpha Travel Insurance

Alpha Travel Insurance
54% 52% 64% 76% 62%
Silver

AA

AA
57% 57% 64% 68% 61%
Silver

Churchill

Churchill
53% 54% 79% 59% 61%
Silver

TUI

TUI
56% 57% 64% 67% 61%
Silver

Admiral

Admiral
54% 55% 73% 61% 61%
Silver

InsureandGo

InsureandGo
54% 44% 78% 67% 61%
Bronze

Tesco Bank

Tesco Bank
57% 57% 65% 61% 60%
Bronze

Co-operative Insurance

Co-operative Insurance
46% 49% 78% 66% 60%
Bronze

A-Plan

A-Plan
50% 56% 64% 69% 60%
Bronze

Jet2.com

Jet2.com
50% 55% 71% 63% 60%

AllClear

53% 42% 78% 57% 58%

Staysure

52% 48% 64% 65% 57%

Columbus Direct

52% 38% 72% 66% 57%

CoverForYou.com

53% 47% 64% 64% 57%

esure

55% 51% 66% 55% 57%

Coverwise

51% 44% 65% 67% 57%

Sainsbury's

48% 50% 64% 62% 56%

AnnualTravelInsurance.com

45% 35% 78% 64% 56%

Avanti

48% 43% 64% 67% 55%

Direct Travel Insurance

47% 44% 72% 58% 55%

CedarTreeInsurance.com

52% 39% 64% 59% 53%

Virgin Money

45% 40% 64% 61% 53%

Multitrip.com

45% 31% 78% 56% 52%

British Airways

51% 55% 59% 44% 52%

Holiday Extras

52% 41% 63% 52% 52%

Leisure Guard

49% 30% 66% 63% 52%

Insurefor.com

39% 25% 74% 68% 51%

Go Travel Insurance

38% 32% 64% 67% 50%

Ageas

39% 31% 65% 63% 49%

Allianz

46% 49% 54% 46% 49%

Puffin Insurance

34% 30% 64% 57% 46%

More customer experience ratings