Travel insurance

Start your search for a good value travel insurer by looking at Fairer Finance's latest ratings.

WARNING: Most travel insurance policies bought today will not cover any claims related to Covid-19. A limited number of insurers are offering medical cover if you fall ill with Covid-19 while abroad, or get stranded due to local lockdowns. Please check with your insurer what their Covid-19 cover is before buying a policy and before booking your holiday.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

NOTE: Due to the COVID-19 pandemic a number of travel insurance companies are not accepting new customers. These brands are shaded in grey in the comparison table.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Able2Travel

Able2Travel
74.16% 72.48% 90% 34.06% 68%
Gold

A-Plan

A-Plan
74.17% 75.83% 59.23% 46.85% 64%
Gold

British Airways

British Airways
66.39% 70.59% 77.1% 35.64% 62%
Gold

Aviva

Aviva
58.86% 58.86% 73.07% 53.82% 61%
Gold

LV=

LV=
56.31% 58.8% 77.5% 49.28% 60%
Gold

Direct Line

Direct Line
57.47% 56.17% 75.09% 47.93% 59%
Gold

Santander

Santander
56.07% 63.55% 72% 43.04% 59%
Gold

Marks & Spencer

Marks & Spencer
55.07% 56.52% 73.07% 47.45% 58%
Silver

Admiral

Admiral
58.66% 58.05% 71.88% 42.28% 58%
Silver

Churchill

Churchill
58.02% 60.69% 75.09% 37.02% 58%
Silver

Jet2.com

Jet2.com
60.39% 67.53% 61% 40.98% 57%
Silver

Direct Travel Insurance

Direct Travel Insurance
46.43% 44.29% 90% 45.95% 57%
Silver

AA

AA
56.28% 53.85% 59.31% 55.73% 56%
Bronze

Tesco Bank

Tesco Bank
56.18% 58.76% 60.93% 46.14% 56%
Bronze

Post Office Money

Post Office Money
57.84% 58.94% 54.59% 46.1% 54%

Zurich

40.8% 37.93% 80.47% 49.28% 52%

TUI

44.81% 50% 59.38% 54.01% 52%

CoverForYou.com

48.4% 46% 59.38% 53.08% 52%

Saga

55.23% 53.52% 54.59% 41.27% 51%

Allianz

55.3% 51.99% 58.83% 37.57% 51%

Columbus Direct

51.94% 39.56% 57.18% 46.55% 49%

Leisure Guard

33.78% 23.65% 90% 46.64% 49%

Co-operative Insurance

50.95% 51.43% 43.35% 47.6% 48%

Holiday Extras

42.94% 41.18% 47.12% 55.8% 47%

Coverwise

46.48% 37.5% 60.93% 41.84% 47%

Avanti

48.23% 43.26% 55.42% 39.31% 47%

Sainsbury's

44.69% 39.38% 56.15% 44.38% 46%

Staysure

44.34% 38.88% 55.48% 45.75% 46%

InsureandGo

50.64% 41.44% 43.36% 45.64% 45%

AllClear

49.39% 39.33% 43.36% 47.01% 45%

Asda Money

51.97% 41.45% 43.36% 41.92% 45%

Virgin Money i

47.28% 39.65% 43.36% 42.36% 43%

AnnualTravelInsurance.com

42.57% 34.46% 43.36% 44.92% 41%

Puffin Insurance

35.42% 21.53% 56.68% 51.42% 41%

Go Travel Insurance

29.29% 21.43% 59.38% 53.12% 41%

Multitrip.com

37.23% 34.04% 43.36% 43.6% 40%

More customer experience ratings