Travel insurance

Start your search for a good value travel insurer by looking at Fairer Finance's latest ratings.

WARNING: Most travel insurance policies bought today will not cover any claims related to Covid-19. A limited number of insurers are offering medical cover if you fall ill with Covid-19 while abroad, or get stranded due to local lockdowns. Please check with your insurer what their Covid-19 cover is before buying a policy and before booking your holiday.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

NOTE: Due to the COVID-19 pandemic a number of travel insurance companies are not accepting new customers. These brands are shaded in grey in the comparison table.

Brand	Customer happiness	Customer trust	Complaints performance	Transparency rating	Customer Experience rating
Brand	What does this mean?	What does this mean?	What does this mean?	What does this mean?	Customer Experience rating
Santander	64%	73%	85%	64%	72%
Aviva	59%	58%	73%	71%	65%
LV=	58%	56%	78%	66%	64%
Post Office	56%	60%	65%	74%	64%
Direct Line	59%	57%	79%	59%	63%
Marks & Spencer	58%	61%	73%	60%	63%
Saga	57%	59%	72%	62%	62%
JustTravelCover.com	49%	51%	88%	61%	62%
Asda Money	60%	49%	78%	62%	62%
Alpha Travel Insurance	54%	52%	64%	76%	62%
AA	57%	57%	64%	68%	61%
Churchill	53%	54%	79%	59%	61%
TUI	56%	57%	64%	67%	61%
Admiral	54%	55%	73%	61%	61%
InsureandGo	54%	44%	78%	67%	61%
Tesco Bank	57%	57%	65%	61%	60%
Co-operative Insurance	46%	49%	78%	66%	60%
A-Plan	50%	56%	64%	69%	60%
Jet2.com	50%	55%	71%	63%	60%
AllClear	53%	42%	78%	57%	58%
Staysure	52%	48%	64%	65%	57%
Columbus Direct	52%	38%	72%	66%	57%
CoverForYou.com	53%	47%	64%	64%	57%
esure	55%	51%	66%	55%	57%
Coverwise	51%	44%	65%	67%	57%
Sainsbury's	48%	50%	64%	62%	56%
AnnualTravelInsurance.com	45%	35%	78%	64%	56%
Avanti	48%	43%	64%	67%	55%
Direct Travel Insurance	47%	44%	72%	58%	55%
CedarTreeInsurance.com	52%	39%	64%	59%	53%
Virgin Money	45%	40%	64%	61%	53%
Multitrip.com	45%	31%	78%	56%	52%
British Airways	51%	55%	59%	44%	52%
Holiday Extras	52%	41%	63%	52%	52%
Leisure Guard	49%	30%	66%	63%	52%
Insurefor.com	39%	25%	74%	68%	51%
Go Travel Insurance	38%	32%	64%	67%	50%
Ageas	39%	31%	65%	63%	49%
Allianz	46%	49%	54%	46%	49%
Puffin Insurance	34%	30%	64%	57%	46%