Travel insurance

Start your search for a good value travel insurer by looking at Fairer Finance's latest ratings.

WARNING: Most travel insurance policies bought today will not cover any claims related to Covid-19. A limited number of insurers are offering medical cover if you fall ill with Covid-19 while abroad, or get stranded due to local lockdowns. Please check with your insurer what their Covid-19 cover is before buying a policy and before booking your holiday.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

NOTE: Due to the COVID-19 pandemic a number of travel insurance companies are not accepting new customers. These brands are shaded in grey in the comparison table.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

British Airways

British Airways
75.99% 79.3% 70.2% 31.65% 64%
Gold

LV=

LV=
58.94% 59.8% 76.01% 52.93% 62%
Gold

Santander

Santander
57.27% 60.47% 79% 43.74% 60%
Gold

Direct Line

Direct Line
57.52% 54.79% 77.18% 47.55% 59%
Gold

Direct Travel Insurance

Direct Travel Insurance
49.03% 49.28% 90% 46.82% 59%
Gold

JustTravelCover.com

JustTravelCover.com
55.29% 43.78% 90% 44.79% 58%
Gold

Admiral

Admiral
57.65% 56.41% 71.77% 41.37% 57%
Gold

BigBlueCover.com

BigBlueCover.com
59.57% 55% 68% 42.85% 56%
Gold

AA

AA
54.36% 51.46% 63.63% 55.44% 56%
Gold

Post Office Money

Post Office Money
57.47% 58.69% 63.18% 42.41% 55%
Gold

Churchill

Churchill
55.86% 56.44% 77.18% 30.83% 55%
Gold

Saga

Saga
54.99% 51.99% 63.18% 49.98% 55%
Silver

Able2Travel

Able2Travel
42.8% 45.99% 90% 37.62% 54%
Silver

A-Plan

A-Plan
62.92% 60.68% 62.07% 30.35% 54%
Silver

TUI

TUI
45.54% 47.75% 63.75% 58.86% 54%
Silver

Jet2.com

Jet2.com
56.45% 60.63% 57% 41.72% 54%
Bronze

World First

World First
63.99% 52.68% 48.25% 48.2% 53%
Bronze

AXA

AXA
49.07% 44.5% 63.32% 53.89% 53%
Bronze

Insurefor.com

Insurefor.com
41.94% 33.88% 90% 42.32% 52%
Bronze

Columbus Direct

Columbus Direct
53.77% 44.16% 63% 46.36% 52%
Bronze

Sainsbury's

Sainsbury's
50.44% 48.21% 66.3% 42.06% 52%

Co-operative Insurance

50.14% 53.28% 57.39% 44.05% 51%

esure

48.59% 43.55% 66.65% 44.86% 51%

Alpha Travel Insurance

56.74% 49.74% 48.25% 47.17% 50%

Zurich

36.13% 36.71% 78.95% 49.12% 50%

Holidaysafe

57.51% 49.4% 48.25% 45.42% 50%

Allianz Global Assistance

53.94% 53.73% 52.65% 37.23% 49%

Allianz

53.94% 53.73% 52.65% 37.23% 49%

AllClear

51.84% 42.8% 56.71% 44.9% 49%

Asda Money

51.91% 44.18% 56.71% 42.76% 49%

InsureandGo

52.95% 42.8% 56.71% 42.53% 49%

Virgin Money

47.93% 41.98% 56.71% 46.26% 48%

CedarTreeInsurance.com

50.04% 35.74% 63.75% 42.7% 48%

AnnualTravelInsurance.com

54.32% 38.77% 56.71% 42.35% 48%

Staysure

45.99% 38.04% 64.97% 42.6% 48%

Avanti

45.96% 36.67% 64.83% 41.19% 47%

Explorer Travel Insurance

59.63% 46.48% 48.25% 33.55% 47%

Leisure Guard

36.48% 17.46% 90% 43.9% 47%

Covered2Go

57.59% 36.6% 48.25% 45.1% 47%

Flexicover

46.95% 41.22% 48.25% 47.89% 46%

Go Travel Insurance

37.07% 29.21% 63.75% 53.48% 46%

CoverForYou.com

35.86% 31.38% 63.75% 49.43% 45%

goodtogoinsurance.com

49.01% 39% 48.25% 43.99% 45%

Get Going Travel Insurance

42.94% 32.94% 48.25% 49.62% 43%

Coverwise

43.7% 34.87% 60.86% 32.61% 43%

Puffin Insurance

38.73% 28.3% 58.37% 43.48% 42%

TravelInsurance4Medical.co.uk

42.14% 32.07% 48.25% 45.21% 42%

Top Dog Insurance

45.81% 27.06% 48.25% 46.09% 42%

Multitrip.com

40.43% 27.95% 56.71% 41.11% 42%

Debenhams

40.84% 36.6% 48.25% 37.15% 41%

Holiday Extras

37.46% 25.5% 45.87% 47.87% 39%

Travel Insurance.co.uk

23.58% 17.13% 56.71% 46.93% 36%

More customer experience ratings