Ageas

Ageas is a Belgian multinational insurance company co-headquartered in Brussels. The company was rebranded from 'Fortis' to 'Ageas' in 2010.

Ageas is a trading name of Ageas Retail Limited and Ageas Insurance Limited. They also own RIAS Insurance 

They offer car, home and pet insurance.

Their UK head office is in Eastleigh, and they have branches in Bournemouth, Gloucester, London, Manchester, Portsmouth and Stoke-on-Trent.

Ageas
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Breakdown Cover

Ranked 29th of 31 providers reviewed.

Customer happiness score 37.96%
Customer trust score 44.44%
Complaints performance 63.12%
Transparency rating 44.69%
Fairer Finance score
Reviewed Autumn 2023
48%

Car insurance

Ranked 46th of 49 providers reviewed.

Customer happiness score 55.33%
Customer trust score 44.67%
Complaints performance 63.39%
Transparency rating 67.87%
Fairer Finance score
Reviewed Autumn 2023
58%

Home emergency cover

Ranked 29th of 35 providers reviewed.

Customer happiness score 48.4%
Customer trust score 53.19%
Complaints performance 59.11%
Transparency rating 65.51%
Fairer Finance score
Reviewed Autumn 2023
57%

Home insurance (building and contents)

Ranked 43rd of 46 providers reviewed.

Customer happiness score 45.71%
Customer trust score 44.23%
Complaints performance 63.39%
Transparency rating 78.62%
Fairer Finance score
Reviewed Autumn 2023
58%
Gold ribbon: first place

Pet insurance

Ranked 5th of 35 providers reviewed.

Customer happiness score 64.52%
Customer trust score 65.05%
Complaints performance 73.1%
Transparency rating 82.34%
Fairer Finance score
Reviewed Autumn 2023
71%

Travel insurance

Ranked 38th of 45 providers reviewed.

Customer happiness score 39.82%
Customer trust score 40.71%
Complaints performance 59.62%
Transparency rating 60.55%
Fairer Finance score
Reviewed Autumn 2023
50%

Car insurance

Ageas

Car Insurance (with key protection and replacement vehicle)

5 stars
Cover limit for lost keys i £1,500.00
Courtesy car for duration of repair i
Uninsured driver promise i
Cover for replacing original audio/visual equipment i Unlimited
Windscreen repair excess i £0.00
Windscreen replacement excess i £60.00
Repairs guarantee (years) i Lifetime
New car replacement i
Cover limit for stolen keys i £1,500.00
24hr helpline available i
Courtesy car provided if stolen / total loss i
Vandalism i

Ageas

Car Insurance

3 stars
Cover limit for lost keys i £500.00
Courtesy car for duration of repair i
Uninsured driver promise i
Cover for replacing original audio/visual equipment i Unlimited
Windscreen repair excess i £0.00
Windscreen replacement excess i £60.00
Repairs guarantee (years) i Lifetime
New car replacement i
Cover limit for stolen keys i £500.00
24hr helpline available i
Courtesy car provided if stolen / total loss i
Vandalism i

Ageas

Essential Car Insurance

2 stars
Cover limit for lost keys i £0.00
Courtesy car for duration of repair i
Uninsured driver promise i
Cover for replacing original audio/visual equipment i Unlimited
Windscreen repair excess i Windscreen repair not covered
Windscreen replacement excess i Windscreen replace not covered
Repairs guarantee (years) i Lifetime
New car replacement i
Cover limit for stolen keys i £0.00
24hr helpline available i
Courtesy car provided if stolen / total loss i
Vandalism i

Commercial Vehicle Insurance

Ageas

Van Insurance

3 stars
Courtesy car for duration of repair i
Uninsured driver promise i
Cover limit for lost keys i £500.00
Cover for replacing original audio/visual equipment i Unlimited
Windscreen repair excess i £25.00
Windscreen replacement excess i £100.00
24hr helpline available i
New car replacement i
Courtesy car provided if stolen / total loss i
Cover limit for stolen keys i £500.00
Repairs guarantee (years) i Lifetime
Vandalism i

Home emergency cover

Ageas

Home Assistance

3 stars
Home Security Cover i
Home Emergency Cover limit i £500.00
Internal plumbing and drainage i
Primary Heating System i
Boiler breakdown cover i
Annual boiler service i
Internal gas supply pipe cover i
Pest infestation cover i
Domestic Power supply covered? i
Cover Type i Add-On
Alternative Accommodation Cover i £250.00
Unoccupied period i 60
Claims limit i Unlimited

Ageas

Home Emergency (Extra)

3 stars
Home Security Cover i
Home Emergency Cover limit i £500.00
Internal plumbing and drainage i
Primary Heating System i
Boiler breakdown cover i
Annual boiler service i
Internal gas supply pipe cover i
Pest infestation cover i
Domestic Power supply covered? i
Cover Type i Add-On
Alternative Accommodation Cover i £250.00
Unoccupied period i 60
Claims limit i Unlimited

Home insurance (building and contents)

Ageas

Extra Home Insurance

2 stars
Theft from outbuildings i £3,000.00
Matching sets (contents) i
Alternative accommodation cover limit for buildings i £100,000.00
Protection against inflation (Buildings)
Contents cover limit i £100,000.00
Money in the home i Sum insured
Visitor's possessions i £1,000.00
Office equipment i £5,000.00
Buildings cover limit i £1,000,000.00
Trace and access i Reasonable cost
Keys/locks if lost or stolen (Buildings) i £1,500.00
Alternative accommodation cover limit for contents i £15,000.00
Cancellation fee within 14 days i £0.00
Cancellation fee after 14 days i £35.00
Contents compulsory excess i £100.00
Flood excess i £250.00
Escape of water excess (minimum) i £500.00
Property owner liability i £2,000,000.00
Liability to domestic employees i £5,000,000.00
Liability as a tenant i £10,000.00
Replace belongings new for old i

Buildings insurance

Ageas

Extra Home Insurance

2 stars
Matching sets (Buildings) i
Frozen pipes i
Escape of water excess for buildings i £500.00
Underground pipes, cables and tanks i Covered as standard
Selling your home i
Emergency entries i
Accidental damage to drains i
Buildings compulsory excess i £100.00
Unoccupied period i 60 days
Helpline i
Cancellation fee after 14 days (buildings) i £35.00
Amendment fee (telephone) i £20.00
Property owner liability i £2,000,000.00

Contents insurance

Ageas

Extra Home Insurance

2 stars
Matching sets (contents) i
Theft from outbuildings i £3,000.00
Cover for items away from home i Optional
Property owner liability i £2,000,000.00

Motor Excess Cover

Personal Motor Excess Insurance

Ageas

Excess Protection

1 stars
Annual cover limit i £1,000.00
Claim limit i 2

Ageas

Excess Protection (Essentials)

1 stars
Annual cover limit i £1,000.00
Claim limit i 2

Travel insurance

Annual multi-trip insurance

Ageas

Platinum

4 stars
Medical excess i £50.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £3,000.00
Cancelling before travel cover limit i £7,500.00
Emergency medical cover and repatriation cover limit i £20,000,000.00
Mental health cover i
Personal money i £1,500.00
Combined passport & travel documents cover limit i £750.00
Cutting trip short (curtailment) cover limit i £7,500.00
Abandoning your trip (abandonment) cover limit i £7,500.00
Natural disaster relocation cover i
Max trip duration i 62 days

Ageas

Gold

4 stars
Medical excess i £75.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £2,000.00
Cancelling before travel cover limit i £5,000.00
Emergency medical cover and repatriation cover limit i £15,000,000.00
Mental health cover i
Personal money i £1,250.00
Combined passport & travel documents cover limit i £600.00
Cutting trip short (curtailment) cover limit i £5,000.00
Abandoning your trip (abandonment) cover limit i £5,000.00
Natural disaster relocation cover i
Max trip duration i 62 days

Ageas

Silver

3 stars
Medical excess i £100.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £1,250.00
Cancelling before travel cover limit i £3,000.00
Emergency medical cover and repatriation cover limit i £10,000,000.00
Mental health cover i
Personal money i £1,000.00
Combined passport & travel documents cover limit i £100.00
Cutting trip short (curtailment) cover limit i £3,000.00
Abandoning your trip (abandonment) cover limit i £3,000.00
Natural disaster relocation cover i
Max trip duration i 62 days

Single trip insurance

Ageas

Platinum

4 stars
Cancelling before travel cover limit i £7,500.00
Medical excess i £50.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £3,000.00
Cutting trip short curtailment cover limit i £7,500.00
Missed departure cover limit i £1,250.00
Abandoning your trip (abandonment) cover limit i £7,500.00
Emergency medical cover and repatriation cover limit i £20,000,000.00
Personal money i £1,500.00
Combined passport & travel documents limit i £750.00

Ageas

Gold

4 stars
Cancelling before travel cover limit i £5,000.00
Medical excess i £75.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £2,000.00
Cutting trip short curtailment cover limit i £5,000.00
Missed departure cover limit i £1,000.00
Abandoning your trip (abandonment) cover limit i £5,000.00
Emergency medical cover and repatriation cover limit i £15,000,000.00
Personal money i £1,250.00
Combined passport & travel documents limit i £600.00

Ageas

Silver

3 stars
Cancelling before travel cover limit i £3,000.00
Medical excess i £100.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £1,250.00
Cutting trip short curtailment cover limit i £3,000.00
Missed departure cover limit i £300.00
Abandoning your trip (abandonment) cover limit i £3,000.00
Emergency medical cover and repatriation cover limit i £10,000,000.00
Personal money i £1,000.00
Combined passport & travel documents limit i £100.00

Travel insurance add-on: cruise cover

Ageas

Platinum

1 stars
Missed port departure cover limit i £0.00
Re-joining a cruise cover limit i £0.00
Cabin confinement cover limit i £500.00
Missed port departure excess i
Timetable/itinerary change cover limit i £1,000.00
Unused excursions cover limit i £750.00

Ageas

Gold

1 stars
Missed port departure cover limit i £0.00
Re-joining a cruise cover limit i £0.00
Cabin confinement cover limit i £375.00
Missed port departure excess i
Timetable/itinerary change cover limit i £750.00
Unused excursions cover limit i £500.00

Ageas

Silver

1 stars
Missed port departure cover limit i £0.00
Re-joining a cruise cover limit i £0.00
Cabin confinement cover limit i £250.00
Missed port departure excess i
Timetable/itinerary change cover limit i £500.00
Unused excursions cover limit i £300.00

Travel insurance add-on: winter sports

Ageas

Gold

3 stars
Ski equipment owned cover limit i £750.00
Single owned item cover limit i £350.00
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £300.00
Avalanche closure cover limit i £400.00
Piste closure cover limit i £400.00
Ski equipment owned excess i £75.00
Ski equipment hired i £350.00
Single item limit for hired equipment i £350.00
Unused ski pass due to illness or injury i £400.00

Ageas

Platinum

3 stars
Ski equipment owned cover limit i £1,000.00
Single owned item cover limit i £400.00
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £300.00
Avalanche closure cover limit i £500.00
Piste closure cover limit i £400.00
Ski equipment owned excess i £50.00
Ski equipment hired i £400.00
Single item limit for hired equipment i £400.00
Unused ski pass due to illness or injury i £400.00

Ageas

Silver

2 stars
Ski equipment owned cover limit i £500.00
Single owned item cover limit i £300.00
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £300.00
Avalanche closure cover limit i £250.00
Piste closure cover limit i £400.00
Ski equipment owned excess i £100.00
Ski equipment hired i £300.00
Single item limit for hired equipment i £300.00
Unused ski pass due to illness or injury i £400.00