Ageas is a Belgian multinational insurance company co-headquartered in Brussels. The company was rebranded from 'Fortis' to 'Ageas' in 2010.
Ageas is a trading name of Ageas Retail Limited and Ageas Insurance Limited. They also own RIAS Insurance
They offer car, home and pet insurance.
Their UK head office is in Eastleigh, and they have branches in Bournemouth, Gloucester, London, Manchester, Portsmouth and Stoke-on-Trent.
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| Customer happiness | 55.43% |
|---|---|
| Customer trust | 48.12% |
| Complaints performance | 65.77% |
| Transparency rating | 67.05% |
| Fairer Finance score Reviewed Spring 2023 |
59% |
| Customer happiness | 42.97% |
|---|---|
| Customer trust | 42.66% |
| Complaints performance | 65.77% |
| Transparency rating | 74.69% |
| Fairer Finance score Reviewed Spring 2023 |
57% |
| Customer happiness | 65.94% |
|---|---|
| Customer trust | 67.39% |
| Complaints performance | 76.28% |
| Transparency rating | 74.78% |
| Fairer Finance score Reviewed Spring 2023 |
71% |
| Customer happiness | 39% |
|---|---|
| Customer trust | 31% |
| Complaints performance | 64.78% |
| Transparency rating | 62.83% |
| Fairer Finance score Reviewed Spring 2023 |
49% |
| Cover limit for lost keys i | £1,500.00 |
|---|---|
| Courtesy car for duration of repair i | |
| Uninsured driver promise i | |
| Cover for replacing original audio/visual equipment i | Unlimited |
| Windscreen repair excess i | £0.00 |
| Windscreen replacement excess i | £60.00 |
| Repairs guarantee (years) i | Lifetime |
| New car replacement i | |
| Cover limit for stolen keys i | £1,500.00 |
| 24hr helpline available i | |
| Courtesy car provided if stolen / total loss i | |
| Vandalism i |
| Cover limit for lost keys i | £500.00 |
|---|---|
| Courtesy car for duration of repair i | |
| Uninsured driver promise i | |
| Cover for replacing original audio/visual equipment i | Unlimited |
| Windscreen repair excess i | £0.00 |
| Windscreen replacement excess i | £60.00 |
| Repairs guarantee (years) i | Lifetime |
| New car replacement i | |
| Cover limit for stolen keys i | £500.00 |
| 24hr helpline available i | |
| Courtesy car provided if stolen / total loss i | |
| Vandalism i |
| Cover limit for lost keys i | £0.00 |
|---|---|
| Courtesy car for duration of repair i | |
| Uninsured driver promise i | |
| Cover for replacing original audio/visual equipment i | Unlimited |
| Windscreen repair excess i | Windscreen repair not covered |
| Windscreen replacement excess i | Windscreen replace not covered |
| Repairs guarantee (years) i | Lifetime |
| New car replacement i | |
| Cover limit for stolen keys i | £0.00 |
| 24hr helpline available i | |
| Courtesy car provided if stolen / total loss i | |
| Vandalism i |
| Courtesy car for duration of repair i | |
|---|---|
| Uninsured driver promise i | |
| Cover limit for lost keys i | £500.00 |
| Cover for replacing original audio/visual equipment i | Unlimited |
| Windscreen repair excess i | £25.00 |
| Windscreen replacement excess i | £100.00 |
| 24hr helpline available i | |
| New car replacement i | |
| Courtesy car provided if stolen / total loss i | |
| Cover limit for stolen keys i | £500.00 |
| Repairs guarantee (years) i | Lifetime |
| Vandalism i |
| Home Security Cover i | |
|---|---|
| Home Emergency Cover limit i | £500.00 |
| Internal plumbing and drainage i | |
| Primary Heating System i | |
| Boiler breakdown cover | |
| Annual boiler service i | |
| Internal gas supply pipe cover i | |
| Pest infestation cover i | |
| Domestic Power supply covered? i | |
| Cover Type i | Add-On |
| Alternative Accommodation Cover i | £250.00 |
| Unoccupied period i | Not Specified |
| Claims limit i | Unlimited |
| Home Security Cover i | |
|---|---|
| Home Emergency Cover limit i | £500.00 |
| Internal plumbing and drainage i | |
| Primary Heating System i | |
| Boiler breakdown cover | |
| Annual boiler service i | |
| Internal gas supply pipe cover i | |
| Pest infestation cover i | |
| Domestic Power supply covered? i | |
| Cover Type i | Add-On |
| Alternative Accommodation Cover i | £250.00 |
| Unoccupied period i | 60 |
| Claims limit i | Unlimited |
| Alternative accommodation cover limit for buildings i | £100,000.00 |
|---|---|
| Matching sets (contents) i | |
| Theft from outbuildings cover limit i | £3,000.00 |
| Escape of water excess i | £500.00 |
| Alternative accommodation cover limit for contents i | £15,000.00 |
| Keys/locks if lost or stolen (Buildings) i | £1,500.00 |
| Money in the home i | Optional (Everyday Personal Belongings) |
| Replace belongings new for old i | |
| Trace and access i | Reasonable cost |
| Escape of water excess (Minimum) i | £500.00 |
| Contents compulsory excess i | £100.00 |
| Additional flood excess i | £250.00 |
| Liability as a tenant i | Limit shown in your policy schedule |
| Liability to domestic employees i | £5,000,000.00 |
| Property owner liability i | £2,000,000.00 |
| Buildings cover limit (Maximum) i | £1,000,000.00 |
| Contents cover limit (Maximum) i | £75,000.00 |
| Cancellation fee after 14 days i | £35.00 |
| Cancellation fee before 14 days | £0.00 |
| Visitor's possessions | Sum insured |
| Office equipment | £5,000.00 |
| Matching sets (Buildings) i | |
|---|---|
| Escape of water (plus compulsory excess) i | £100.00 |
| Buildings compulsory excess i | £100.00 |
| Escape of water excess i | £100.00 |
| Unoccupied period i | 60 |
| 24hr helpline i | |
| Cancellation fee after 14 days i | £0.00 |
| Amendment fee (telephone) i | £0.00 |
| Property owner liability i | £2,000,000.00 |
| Matching sets (contents) i | |
|---|---|
| Theft from outbuildings cover limit i | £15,000.00 |
| Windspeed (mph) i | 55 mph |
| Property owner liability i | £2,000,000.00 |
| Annual cover limit i | £1,000.00 |
|---|---|
| Claim limit i | 2 |
| Annual cover limit i | £1,000.00 |
|---|---|
| Claim limit i | 2 |
| Type of cover i | Lifetime, annual |
|---|---|
| Medical cover limit i | £10,000.00 |
| Medical excess i | £80.00 |
| Annual policy limit i | £10,000.00 |
| Annual condition limit i | |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £10,000.00 |
| Cruciate ligament damage i | £4,000.00 |
| CT scans i | £1,500.00 |
| MRI scans i | £1,500.00 |
| Prescription diet (treatment of bladder stones only) i | £0.00 |
| Complementary treatment i | £10,000.00 |
| Boarding fees limit i | £1,500.00 |
| Death benefit (illness) i | £1,750.00 |
| Euthanasia cover limit i | £100.00 |
| Cremation i | £0.00 |
| Holiday cancellation i | £2,000.00 |
| Holiday cover i | £10,000.00 |
| Quarantine costs cover i | £150.00 |
| Loss of PETS passport or other travel documents i | £250.00 |
| Emergency expenses abroad i | £1,000.00 |
| Maximum number of days abroad i | 90 days |
| Age when compulsory excess rises i | 8 years |
| Cancellation fee i | £30.00 |
| Amendment fee i | £10.00 |
| If renewed, are existing conditions covered? i | |
| Is there an option to cover pre-existing conditions? i |
| Type of cover i | Lifetime, annual |
|---|---|
| Medical cover limit i | £4,000.00 |
| Medical excess i | £90.00 |
| Annual policy limit i | £4,000.00 |
| Annual condition limit i | |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £4,000.00 |
| Cruciate ligament damage i | £2,500.00 |
| CT scans i | £1,250.00 |
| MRI scans i | £1,250.00 |
| Prescription diet (treatment of bladder stones only) i | £0.00 |
| Complementary treatment i | £4,000.00 |
| Boarding fees limit i | £1,250.00 |
| Death benefit (illness) i | £1,250.00 |
| Euthanasia cover limit i | £100.00 |
| Cremation i | £0.00 |
| Holiday cancellation i | £1,500.00 |
| Holiday cover i | £4,000.00 |
| Quarantine costs cover i | £150.00 |
| Loss of PETS passport or other travel documents i | £250.00 |
| Emergency expenses abroad i | £750.00 |
| Maximum number of days abroad i | 30 days |
| Age when compulsory excess rises i | 8 years |
| Cancellation fee i | £30.00 |
| Amendment fee i | £10.00 |
| If renewed, are existing conditions covered? i | |
| Is there an option to cover pre-existing conditions? i |
| Type of cover i | Lifetime, other |
|---|---|
| Medical cover limit i | £2,000.00 |
| Medical excess i | £90.00 |
| Annual policy limit i | £2,000.00 |
| Annual condition limit i | £1,000.00 |
| Lifetime policy limit i | |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £1,000.00 |
| Cruciate ligament damage i | £1,000.00 |
| CT scans i | £1,000.00 |
| MRI scans i | £1,000.00 |
| Prescription diet (treatment of bladder stones only) i | £0.00 |
| Complementary treatment i | £1,000.00 |
| Boarding fees limit i | £1,000.00 |
| Death benefit (illness) i | £1,000.00 |
| Euthanasia cover limit i | £100.00 |
| Cremation i | £0.00 |
| Holiday cancellation i | £1,000.00 |
| Holiday cover i | £2,000.00 |
| Quarantine costs cover i | £150.00 |
| Loss of PETS passport or other travel documents i | £250.00 |
| Emergency expenses abroad i | £500.00 |
| Maximum number of days abroad i | 30 days |
| Age when compulsory excess rises i | 8 years |
| Cancellation fee i | £30.00 |
| Amendment fee i | £10.00 |
| If renewed, are existing conditions covered? i | |
| Is there an option to cover pre-existing conditions? i |
| Type of cover i | Time-limited |
|---|---|
| Medical cover limit i | £1,500.00 |
| Medical excess i | £90.00 |
| Annual policy limit i | |
| Annual condition limit i | |
| Lifetime policy limit i | |
| Lifetime condition limit i | £1,500.00 |
| Dental cover (if due to an accident) i | £1,500.00 |
| Cruciate ligament damage i | £1,000.00 |
| CT scans i | £1,000.00 |
| MRI scans i | £1,000.00 |
| Prescription diet (treatment of bladder stones only) i | £0.00 |
| Complementary treatment i | £1,500.00 |
| Boarding fees limit i | £750.00 |
| Death benefit (illness) i | £750.00 |
| Euthanasia cover limit i | £100.00 |
| Cremation i | £0.00 |
| Holiday cancellation i | £750.00 |
| Holiday cover i | £1,500.00 |
| Quarantine costs cover i | £150.00 |
| Loss of PETS passport or other travel documents i | £250.00 |
| Emergency expenses abroad i | £250.00 |
| Maximum number of days abroad i | 30 days |
| Age when compulsory excess rises i | 8 years |
| Cancellation fee i | £30.00 |
| Amendment fee i | £10.00 |
| If renewed, are existing conditions covered? i | |
| Is there an option to cover pre-existing conditions? i |
| Type of cover i | Lifetime, annual |
|---|---|
| Medical cover limit i | £4,000.00 |
| Medical excess i | £90.00 |
| Annual policy limit i | £4,000.00 |
| Annual condition limit i | |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £4,000.00 |
| Cruciate ligament damage i | £2,500.00 |
| CT scans i | £1,250.00 |
| MRI scans i | £1,250.00 |
| Prescription diet (treatment of bladder stones only) i | £0.00 |
| Complementary treatment i | £4,000.00 |
| Euthanasia cover limit i | £100.00 |
| Cremation i | £0.00 |
| Age when compulsory excess rises i | 6 years |
| Amendment fee i | £10.00 |
| Holiday cancellation i | £1,500.00 |
| Holiday cover i | £4,000.00 |
| If renewed, are existing conditions covered? i | |
| Is there an option to cover pre-existing conditions? i |
| Type of cover i | Lifetime, annual |
|---|---|
| Medical cover limit i | £10,000.00 |
| Medical excess i | £80.00 |
| Annual policy limit i | £10,000.00 |
| Annual condition limit i | |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £10,000.00 |
| Cruciate ligament damage i | £4,000.00 |
| CT scans i | £1,500.00 |
| MRI scans i | £1,500.00 |
| Prescription diet (treatment of bladder stones only) i | £0.00 |
| Complementary treatment i | £10,000.00 |
| Euthanasia cover limit i | £100.00 |
| Cremation i | £0.00 |
| Age when compulsory excess rises i | 6 years |
| Amendment fee i | £10.00 |
| Holiday cancellation i | £2,000.00 |
| Holiday cover i | £10,000.00 |
| If renewed, are existing conditions covered? i | |
| Is there an option to cover pre-existing conditions? i |
| Type of cover i | Lifetime, other |
|---|---|
| Medical cover limit i | £2,000.00 |
| Medical excess i | £90.00 |
| Annual policy limit i | £2,000.00 |
| Annual condition limit i | £1,000.00 |
| Lifetime policy limit i | |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £1,000.00 |
| Cruciate ligament damage i | £1,000.00 |
| CT scans i | £1,000.00 |
| MRI scans i | £1,000.00 |
| Prescription diet (treatment of bladder stones only) i | £0.00 |
| Complementary treatment i | £1,000.00 |
| Euthanasia cover limit i | £100.00 |
| Cremation i | £0.00 |
| Age when compulsory excess rises i | 6 years |
| Amendment fee i | £10.00 |
| Holiday cancellation i | £1,000.00 |
| Holiday cover i | £2,000.00 |
| If renewed, are existing conditions covered? i | |
| Is there an option to cover pre-existing conditions? i |
| Type of cover i | Time-limited |
|---|---|
| Medical cover limit i | £1,500.00 |
| Medical excess i | £90.00 |
| Annual policy limit i | |
| Annual condition limit i | |
| Lifetime policy limit i | |
| Lifetime condition limit i | 1,500 |
| Dental cover (if due to an accident) i | £1,500.00 |
| Cruciate ligament damage i | £1,000.00 |
| CT scans i | £1,000.00 |
| MRI scans i | £1,000.00 |
| Prescription diet (treatment of bladder stones only) i | £0.00 |
| Complementary treatment i | £1,500.00 |
| Euthanasia cover limit i | £100.00 |
| Cremation i | £0.00 |
| Age when compulsory excess rises i | 6 years |
| Amendment fee i | £10.00 |
| Holiday cancellation i | £750.00 |
| Holiday cover i | £1,500.00 |
| If renewed, are existing conditions covered? i | |
| Is there an option to cover pre-existing conditions? i |
| Medical excess i | £50.00 |
|---|---|
| Personal Possessions and Baggage - damaged, lost or stolen- cover limit i | £3,000.00 |
| Cancelling before travel cover limit i | £7,500.00 |
| Emergency medical cover and repatriation cover limit i | £20,000,000.00 |
| Mental health cover i | |
| Personal money i | £1,500.00 |
| Combined passport & travel documents cover limit i | £750.00 |
| Cutting trip short (curtailment) cover limit i | £7,500.00 |
| Abandoning your trip (abandonment) cover limit i | £7,500.00 |
| Natural disaster relocation cover i | |
| Natural disaster baggage cover i | |
| Max trip duration i | 62 days |
| Medical excess i | £75.00 |
|---|---|
| Personal Possessions and Baggage - damaged, lost or stolen- cover limit i | £2,000.00 |
| Cancelling before travel cover limit i | £5,000.00 |
| Emergency medical cover and repatriation cover limit i | £15,000,000.00 |
| Mental health cover i | |
| Personal money i | £1,250.00 |
| Combined passport & travel documents cover limit i | £600.00 |
| Cutting trip short (curtailment) cover limit i | £5,000.00 |
| Abandoning your trip (abandonment) cover limit i | £5,000.00 |
| Natural disaster relocation cover i | |
| Natural disaster baggage cover i | |
| Max trip duration i | 62 days |
| Medical excess i | £100.00 |
|---|---|
| Personal Possessions and Baggage - damaged, lost or stolen- cover limit i | £1,250.00 |
| Cancelling before travel cover limit i | £3,000.00 |
| Emergency medical cover and repatriation cover limit i | £10,000,000.00 |
| Mental health cover i | |
| Personal money i | £1,000.00 |
| Combined passport & travel documents cover limit i | £100.00 |
| Cutting trip short (curtailment) cover limit i | £3,000.00 |
| Abandoning your trip (abandonment) cover limit i | £3,000.00 |
| Natural disaster relocation cover i | |
| Natural disaster baggage cover i | |
| Max trip duration i | 62 days |
| Cancelling before travel cover limit i | £7,500.00 |
|---|---|
| Medical excess i | £50.00 |
| Personal Possessions and Baggage - damaged, lost or stolen - cover limit i | £3,000.00 |
| Cutting trip short curtailment cover limit i | £7,500.00 |
| Missed departure cover limit i | £1,250.00 |
| Abandoning your trip (abandonment) cover limit i | £7,500.00 |
| Emergency medical cover and repatriation cover limit i | £20,000,000.00 |
| Personal money i | £1,500.00 |
| Combined passport & travel documents limit i | £750.00 |
| Cancelling before travel cover limit i | £5,000.00 |
|---|---|
| Medical excess i | £75.00 |
| Personal Possessions and Baggage - damaged, lost or stolen - cover limit i | £2,000.00 |
| Cutting trip short curtailment cover limit i | £5,000.00 |
| Missed departure cover limit i | £1,000.00 |
| Abandoning your trip (abandonment) cover limit i | £5,000.00 |
| Emergency medical cover and repatriation cover limit i | £15,000,000.00 |
| Personal money i | £1,250.00 |
| Combined passport & travel documents limit i | £600.00 |
| Cancelling before travel cover limit i | £3,000.00 |
|---|---|
| Medical excess i | £100.00 |
| Personal Possessions and Baggage - damaged, lost or stolen - cover limit i | £1,250.00 |
| Cutting trip short curtailment cover limit i | £3,000.00 |
| Missed departure cover limit i | £300.00 |
| Abandoning your trip (abandonment) cover limit i | £3,000.00 |
| Emergency medical cover and repatriation cover limit i | £10,000,000.00 |
| Personal money i | £1,000.00 |
| Combined passport & travel documents limit i | £100.00 |
| Missed port departure cover limit i | £0.00 |
|---|---|
| Re-joining a cruise cover limit i | £0.00 |
| Cabin confinement cover limit i | £500.00 |
| Missed port departure excess i | |
| Timetable/itinerary change cover limit i | £1,000.00 |
| Unused excursions cover limit i | £750.00 |
| Missed port departure cover limit i | £0.00 |
|---|---|
| Re-joining a cruise cover limit i | £0.00 |
| Cabin confinement cover limit i | £375.00 |
| Missed port departure excess i | |
| Timetable/itinerary change cover limit i | £750.00 |
| Unused excursions cover limit i | £500.00 |
| Missed port departure cover limit i | £0.00 |
|---|---|
| Re-joining a cruise cover limit i | £0.00 |
| Cabin confinement cover limit i | £250.00 |
| Missed port departure excess i | |
| Timetable/itinerary change cover limit i | £500.00 |
| Unused excursions cover limit i | £300.00 |
| Ski equipment owned cover limit i | £750.00 |
|---|---|
| Single owned item cover limit i | £350.00 |
| Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i | £300.00 |
| Avalanche closure cover limit i | £400.00 |
| Piste closure cover limit i | £400.00 |
| Ski equipment owned excess i | £75.00 |
| Ski equipment hired i | £350.00 |
| Single item limit for hired equipment i | £350.00 |
| Unused ski pass due to illness or injury i | £400.00 |
| Ski equipment owned cover limit i | £1,000.00 |
|---|---|
| Single owned item cover limit i | £400.00 |
| Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i | £300.00 |
| Avalanche closure cover limit i | £500.00 |
| Piste closure cover limit i | £400.00 |
| Ski equipment owned excess i | £50.00 |
| Ski equipment hired i | £400.00 |
| Single item limit for hired equipment i | £400.00 |
| Unused ski pass due to illness or injury i | £400.00 |
| Ski equipment owned cover limit i | £500.00 |
|---|---|
| Single owned item cover limit i | £300.00 |
| Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i | £300.00 |
| Avalanche closure cover limit i | £250.00 |
| Piste closure cover limit i | £400.00 |
| Ski equipment owned excess i | £100.00 |
| Ski equipment hired i | £300.00 |
| Single item limit for hired equipment i | £300.00 |
| Unused ski pass due to illness or injury i | £400.00 |