Ageas is a Belgian multinational insurance company co-headquartered in Brussels. The company was rebranded from 'Fortis' to 'Ageas' in 2010.
Ageas is a trading name of Ageas Retail Limited and Ageas Insurance Limited. They also own RIAS Insurance
They offer car, home and pet insurance.
Their UK head office is in Eastleigh, and they have branches in Bournemouth, Gloucester, London, Manchester, Portsmouth and Stoke-on-Trent.
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| Customer happiness | 54.44% |
|---|---|
| Customer trust | 45.24% |
| Complaints performance | 68.97% |
| Transparency rating | 62.21% |
| Fairer Finance score Reviewed Autumn 2022 |
58% |
| Customer happiness | 54.84% |
|---|---|
| Customer trust | 49.82% |
| Complaints performance | 68.97% |
| Transparency rating | 73.42% |
| Fairer Finance score Reviewed Autumn 2022 |
62% |
| Customer happiness | 72.31% |
|---|---|
| Customer trust | 65.38% |
| Complaints performance | 75.7% |
| Transparency rating | 78.83% |
| Fairer Finance score Reviewed Autumn 2022 |
73% |
| Cover limit for lost keys i | £1,500.00 |
|---|---|
| Courtesy car for duration of repair i | |
| Uninsured driver promise i | |
| Cover for replacing original audio/visual equipment i | Unlimited |
| Windscreen repair excess i | £0.00 |
| Windscreen replacement excess i | £60.00 |
| Repairs guarantee (years) i | Lifetime |
| New car replacement i | |
| Cover limit for stolen keys i | £1,500.00 |
| 24hr helpline available i | |
| Courtesy car provided if stolen / total loss i | |
| Vandalism i |
| Cover limit for lost keys i | £500.00 |
|---|---|
| Courtesy car for duration of repair i | |
| Uninsured driver promise i | |
| Cover for replacing original audio/visual equipment i | Unlimited |
| Windscreen repair excess i | £0.00 |
| Windscreen replacement excess i | £60.00 |
| Repairs guarantee (years) i | Lifetime |
| New car replacement i | |
| Cover limit for stolen keys i | £500.00 |
| 24hr helpline available i | |
| Courtesy car provided if stolen / total loss i | |
| Vandalism i |
| Cover limit for lost keys i | £0.00 |
|---|---|
| Courtesy car for duration of repair i | |
| Uninsured driver promise i | |
| Cover for replacing original audio/visual equipment i | Unlimited |
| Windscreen repair excess i | Windscreen repair not covered |
| Windscreen replacement excess i | Windscreen replace not covered |
| Repairs guarantee (years) i | Lifetime |
| New car replacement i | |
| Cover limit for stolen keys i | £0.00 |
| 24hr helpline available i | |
| Courtesy car provided if stolen / total loss i | |
| Vandalism i |
| Water Supply Pipe Cover i | |
|---|---|
| Boiler Breakdown Cover i | |
| Home Security Cover i | |
| Lost keys Cover i | Covered under the home insurance policy |
| Cover Type i | Add-On |
| Home Emergency Cover limit i | £500.00 |
| Minimum Excess i | £0.00 |
| Internal plumbing and drainage i | |
| External Drainage i | |
| Burst or damaged pipes i | |
| Toilet unit i | |
| Root damage cover i | |
| Primary Heating System i | |
| Temporary Emergency Heating i | |
| Internal gas supply pipe cover i | |
| Boiler Age Exclsuions i | No Exclusion |
| Annual boiler service i | |
| Age of boiler to qualify for a beyond economic repair contribution i | No Exclusion |
| Contribution towards the cost of a new boiler if yours is beyond economic repair and is 5 years old or less. i | £0.00 |
| Contribution towards the cost of a new boiler if yours is beyond economic repair and is 6 years old or less. i | £0.00 |
| Contribution towards the cost of a new boiler if yours is beyond economic repair and is 7 years old or less. i | £0.00 |
| Domestic Power supply covered? i | |
| Roof damage i | Covered under the home insurance policy |
| Pest infestation cover i | |
| Underwriter i | Ageas Insurance Limited |
| Maximum Excess i | £0.00 |
| Alternative Accommodation Cover i | £250.00 |
| 24/7 Claims Helpline i | |
| Unoccupied period i | Not Specified |
| Water Supply Pipe Cover i | |
|---|---|
| Boiler Breakdown Cover i | |
| Home Security Cover i | |
| Lost keys Cover i | Covered under the home insurance policy |
| Cover Type i | Add-On |
| Home Emergency Cover limit i | £500.00 |
| Minimum Excess i | £0.00 |
| Internal plumbing and drainage i | |
| External Drainage i | |
| Burst or damaged pipes i | |
| Toilet unit i | |
| Root damage cover i | |
| Primary Heating System i | |
| Temporary Emergency Heating i | |
| Internal gas supply pipe cover i | |
| Boiler Age Exclsuions i | No Exclusion |
| Annual boiler service i | |
| Age of boiler to qualify for a beyond economic repair contribution i | No Exclusion |
| Contribution towards the cost of a new boiler if yours is beyond economic repair and is 5 years old or less. i | £0.00 |
| Contribution towards the cost of a new boiler if yours is beyond economic repair and is 6 years old or less. i | £0.00 |
| Contribution towards the cost of a new boiler if yours is beyond economic repair and is 7 years old or less. i | £0.00 |
| Domestic Power supply covered? i | |
| Roof damage i | Covered under the home insurance policy |
| Pest infestation cover i | |
| Underwriter i | Inter Partner Assistance SA |
| Maximum Excess i | £0.00 |
| Alternative Accommodation Cover i | £250.00 |
| 24/7 Claims Helpline i | |
| Unoccupied period i | 60 |
| Alternative accommodation cover limit for buildings i | £100,000.00 |
|---|---|
| Matching sets (contents) i | |
| Theft from outbuildings cover limit i | £15,000.00 |
| Escape of water excess i | £100.00 |
| Standard accidental damage - underground services | |
| Alternative accommodation cover limit for contents i | £15,000.00 |
| Cycles included whilst in the home i | |
| Cover for keys if lost or stolen (contents) i | £1,500.00 |
| Keys/locks if lost or stolen (Buildings) i | £1,500.00 |
| Money in the home i | Optional (Everyday Personal Belongings) |
| Replace belongings new for old i | |
| Trace and access i | Reasonable Cost |
| Matching sets (Buildings) i | |
| Escape of water (plus compulsory excess) i | £100.00 |
| Compulsory excess (contents) i | £100.00 |
| Additional flood excess i | £250.00 |
| Standard excess for subsidence claims | £1,000.00 |
| Liability as a tenant i | Limit Shown in your policy schedule |
| Liability to domestic employees i | £2,000,000.00 |
| Property owner liability i | £2,000,000.00 |
| Buildings cover limit i | £1,000,000.00 |
| Contents cover limit i | £75,000.00 |
| Underwriter | Ageas |
| 24hr helpline i | |
| Unoccupied period i | 60 |
| Protection against inflation i | |
| Repairs guarantee i | |
| Amendment fee (telephone) i | |
| Cancellation fee after 14 days i | £0.00 |
| Protected no claims discount option | |
| 24-hour claims helpline | |
| Cancellation fee before 14 days | £0.00 |
| Accidental damage - glass and sanitary wear | |
| Damage caused by freezing pipes | |
| Damage from Emergency Services | |
| Cover to break in and clear sewage pipe | |
| Garden protection | Sum Insured |
| Blocked drains i | |
| Accidental damage cover | |
| Domestic heating fuel and metered water i | |
| Music, film or electronic data downloads | |
| Documents | £0.00 |
| Visitor's possessions | Sum Insured |
| Out in open cover | |
| Frozen Food Cover | Sum insured |
| Temporary freezer storage | |
| Theft or attempted theft i | |
| Dual contents i | |
| Escape of water or oil from appliances i | |
| Escape of water or oil from heating systems i | Sum Insured |
| Credit cards i | Check your statement of fact |
| Storage fees (alternative accommodation) i | |
| Garden plants i | |
| Business equipment | £5,000.00 |
| Household removals | |
| Student's belongings i | |
| Shopping in transit i | |
| Cover Away from Home offered for: Electronics | |
| Cover away from home offered for: money | |
| Cover away from home offered for: jewellery | |
| Cover away from home offered for: bicycles & other | |
| Special events (weddings and civil ceremonies) - limit | Check Statement of fact |
| Special events (weddings and civil ceremonies) - days | 60 days |
| Special events (births) - limit | Check Statement of fact |
| Special events (births) - days | 60 days |
| Special events (anniversaries and birthdays) - limit | Check Statement of fact |
| Special events (anniversaries and birthdays) - days | 60 days |
| Special events (religious events) - limit | Check Statement of fact |
| Special events (religious events) - days | 60 days |
| Cover for home emergency i | Optional |
| Cover for legal protection/expenses i | Optional |
| Cover for items away from home? i | Optional |
| Personal possessions cover whilst living in a nursing home or residential care setting i | £0.00 |
| Medical equipment loan i | £0.00 |
| Theft from bogus officials i | |
| Storm and flood i | |
| Fire, smoke, explosion, lightning, or earthquake i | |
| Malicious damage i | |
| Civil riot or commotion i | |
| Collisions (Including animals, trees, satellites, and moving vehicles) i | |
| Snow depth (cm) i | 30 cm in 24 hours |
| Rainfall (mm) i | 25 mm per hour |
| Windspeed (mph) i | 55 mph |
| Trace and access i | Reasonable Cost |
|---|---|
| Keys/locks if lost or stolen (buildings) i | £1,500.00 |
| Matching sets (Buildings) i | |
| Alternative accommodation cover limit for buildings i | £100,000.00 |
| Blocked drains i | |
| Fire, smoke, explosion, lightning, or earthquake i | |
| Cover for collision and falling objects (including trees, animals, satellite, vehicle) i | |
| Civil riot or commotion i | |
| Cover for malicious damage | |
| Theft of attempted theft | Sum Insured |
| Cover for storm and flood | |
| Snow depth (cm) i | 30 cm in 24 hours |
| Rainfall (mm) i | 25 mm per hour |
| Windspeed (mph) i | 55 mph |
| Escape of water (plus compulsory excess) i | £100.00 |
| Buildings compulsory excess i | £100.00 |
| Escape of water excess i | £100.00 |
| Flood excess i | £250.00 |
| Unoccupied period i | 60 |
| 24hr helpline i | |
| Repairs guarentee i | |
| Cancellation fee after 14 days i | £0.00 |
| Amendment fee i | £0.00 |
| Property owner liability i | £2,000,000.00 |
| Matching sets (contents) i | |
|---|---|
| Cover for keys if lost or stolen (contents) i | £1,500.00 |
| Theft from outbuildings cover limit i | £15,000.00 |
| Credit cards i | Check your statement of fact |
| Amendment fee i | £0.00 |
| Cycles included whilst in the home i | |
| Replace belongings new for old i | |
| Fire, smoke, explosion, lightning, or earthquake i | |
| Malicious damage i | |
| Civil riot or commotion i | |
| Collisions (including animals, trees, satellites, and moving vehicles) i | |
| Escape of water or oil from heating systems covered? i | |
| Escape water or oil from appliances i | |
| Storm and flood i | |
| Snow depth (cm) i | 30 cm in 24 hours |
| Rainfall (mm) i | 25 mm per hour |
| Windspeed (mph) i | 55 mph |
| Contents cover limit i | £75,000.00 |
| Music, film, or electronic downloads i | |
| Documents i | £0.00 |
| Frozen Food Cover i | Sum insured |
| Business equipment i | 5,000.00 |
| Tenants improvements i | |
| Items covered whilst you are living in a nursing home, residential care? | |
| Medical equipment loan? | |
| Cover for employee's contents i | |
| Household removals | |
| Student's belongings | |
| Shopping in transit | |
| Visitor's possessions i | Sum Insured |
| Temporary freezer storage | |
| Money in the home i | Optional (Everyday Personal Belongings) |
| Theft from bogus officials | |
| Garden plants | |
| Garden protection | Sum Insured |
| Out in open cover | |
| Alternative accommodation cover limit for contents i | £15,000.00 |
| Storage fees (alternative accommodation) i | |
| Cover for pets? i | |
| Compulsory excess (contents) i | £100.00 |
| Liability to domestic employees i | £2,000,000.00 |
| Liability as a tenant i | Limit Shown in your policy schedule |
| Property owner liability i | £2,000,000.00 |
| Personal assault (death benefit) i | |
| Cancellation fee before 14 days | £0.00 |
| 24-hour claims helpline | |
| Jury service | |
| 24hr helpline i | |
| Protection against inflation i | |
| Underwriter | Ageas |
| Unoccupied period i | 60 |
| Protected no claims discount option | |
| Repairs guarantee | |
| Cancellation fee after 14 days i | £0.00 |
| Wedding and civil ceremonies - limits/days | Cover Limit: Check Statement of fact/Days limit: 60 |
| Births - limit/days | Cover Limit: Check Statement of fact/Days limit: 60 |
| Anniversaries - Limits/days | Cover Limit: Check Statement of fact/Days limit: 60 |
| Religious events -Limits/days | Cover Limit: Check Statement of fact/Days limit: 60 |
| Dual contents i | |
| Cover away from home offered for:electronics | |
| Cover away from home offered for: money | |
| Cover away from home offered for: jewellery | |
| Cover away from home offered for: bicycles & other |
| Type of cover i | Lifetime, annual |
|---|---|
| Medical cover limit i | £10,000.00 |
| Medical excess i | £90.00 |
| Annual policy limit i | £10,000.00 |
| Annual condition limit i | |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £10,000.00 |
| Cruciate ligament damage i | £4,000.00 |
| CT scans i | £1,500.00 |
| MRI scans i | £1,500.00 |
| Prescription diet (treatment of bladder stones only) i | £10,000.00 |
| Complementary treatment i | £10,000.00 |
| Boarding fees limit i | £1,500.00 |
| Death benefit (illness) i | £1,750.00 |
| Euthanasia cover limit i | £100.00 |
| Cremation i | £0.00 |
| Holiday cancellation i | £2,000.00 |
| Holiday cover i | £10,000.00 |
| Quarantine costs cover i | £150.00 |
| Loss of PETS passport or other travel documents i | £250.00 |
| Emergency expenses abroad i | £1,000.00 |
| Maximum number of days abroad i | 90 days |
| Age when compulsory excess rises i | 8 years |
| Cancellation fee i | £30.00 |
| Amendment fee i | £10.00 |
| If renewed, are existing conditions covered? i |
| Type of cover i | Lifetime, annual |
|---|---|
| Medical cover limit i | £4,000.00 |
| Medical excess i | £90.00 |
| Annual policy limit i | £4,000.00 |
| Annual condition limit i | |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £4,000.00 |
| Cruciate ligament damage i | £2,500.00 |
| CT scans i | £1,250.00 |
| MRI scans i | £1,250.00 |
| Prescription diet (treatment of bladder stones only) i | £4,000.00 |
| Complementary treatment i | £4,000.00 |
| Boarding fees limit i | £1,250.00 |
| Death benefit (illness) i | £1,250.00 |
| Euthanasia cover limit i | £100.00 |
| Cremation i | £0.00 |
| Holiday cancellation i | £1,500.00 |
| Holiday cover i | £4,000.00 |
| Quarantine costs cover i | £150.00 |
| Loss of PETS passport or other travel documents i | £250.00 |
| Emergency expenses abroad i | £750.00 |
| Maximum number of days abroad i | 30 days |
| Age when compulsory excess rises i | 8 years |
| Cancellation fee i | £30.00 |
| Amendment fee i | £10.00 |
| If renewed, are existing conditions covered? i |
| Type of cover i | Lifetime, other |
|---|---|
| Medical cover limit i | £2,000.00 |
| Medical excess i | £90.00 |
| Annual policy limit i | £2,000.00 |
| Annual condition limit i | £1,000.00 |
| Lifetime policy limit i | |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £1,000.00 |
| Cruciate ligament damage i | £1,000.00 |
| CT scans i | £1,000.00 |
| MRI scans i | £1,000.00 |
| Prescription diet (treatment of bladder stones only) i | £1,000.00 |
| Complementary treatment i | £1,000.00 |
| Boarding fees limit i | £1,000.00 |
| Death benefit (illness) i | £1,000.00 |
| Euthanasia cover limit i | £100.00 |
| Cremation i | £0.00 |
| Holiday cancellation i | £1,000.00 |
| Holiday cover i | £2,000.00 |
| Quarantine costs cover i | £150.00 |
| Loss of PETS passport or other travel documents i | £250.00 |
| Emergency expenses abroad i | £500.00 |
| Maximum number of days abroad i | 30 days |
| Age when compulsory excess rises i | 8 years |
| Cancellation fee i | £30.00 |
| Amendment fee i | £10.00 |
| If renewed, are existing conditions covered? i |
| Type of cover i | Time-limited |
|---|---|
| Medical cover limit i | £1,500.00 |
| Medical excess i | £90.00 |
| Annual policy limit i | |
| Annual condition limit i | |
| Lifetime policy limit i | |
| Lifetime condition limit i | £1,500.00 |
| Dental cover (if due to an accident) i | £1,500.00 |
| Cruciate ligament damage i | £1,000.00 |
| CT scans i | £1,000.00 |
| MRI scans i | £1,000.00 |
| Prescription diet (treatment of bladder stones only) i | £1,500.00 |
| Complementary treatment i | £1,500.00 |
| Boarding fees limit i | £750.00 |
| Death benefit (illness) i | £750.00 |
| Euthanasia cover limit i | £100.00 |
| Cremation i | £0.00 |
| Holiday cancellation i | £750.00 |
| Holiday cover i | £1,500.00 |
| Quarantine costs cover i | £150.00 |
| Loss of PETS passport or other travel documents i | £250.00 |
| Emergency expenses abroad i | £250.00 |
| Maximum number of days abroad i | 30 days |
| Age when compulsory excess rises i | 8 years |
| Cancellation fee i | £30.00 |
| Amendment fee i | £10.00 |
| If renewed, are existing conditions covered? i |
| Type of cover i | Lifetime, annual |
|---|---|
| Medical cover limit i | £4,000.00 |
| Medical excess i | £90.00 |
| Annual policy limit i | £4,000.00 |
| Annual condition limit i | |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £4,000.00 |
| Cruciate ligament damage i | £2,500.00 |
| CT scans i | £1,250.00 |
| MRI scans i | £1,250.00 |
| Prescription diet (treatment of bladder stones only) i | £4,000.00 |
| Complementary treatment i | £4,000.00 |
| Euthanasia cover limit i | £100.00 |
| Cremation i | £0.00 |
| Age when compulsory excess rises i | 6 years |
| Amendment fee i | £10.00 |
| Holiday cancellation i | £1,500.00 |
| Holiday cover i | £4,000.00 |
| If renewed, are existing conditions covered? i |
| Type of cover i | Lifetime, annual |
|---|---|
| Medical cover limit i | £10,000.00 |
| Medical excess i | £90.00 |
| Annual policy limit i | £10,000.00 |
| Annual condition limit i | |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £10,000.00 |
| Cruciate ligament damage i | £4,000.00 |
| CT scans i | £1,500.00 |
| MRI scans i | £1,500.00 |
| Prescription diet (treatment of bladder stones only) i | £10,000.00 |
| Complementary treatment i | £10,000.00 |
| Euthanasia cover limit i | £100.00 |
| Cremation i | £0.00 |
| Age when compulsory excess rises i | 6 years |
| Amendment fee i | £10.00 |
| Holiday cancellation i | £2,000.00 |
| Holiday cover i | £10,000.00 |
| If renewed, are existing conditions covered? i |
| Type of cover i | Lifetime, other |
|---|---|
| Medical cover limit i | £2,000.00 |
| Medical excess i | £90.00 |
| Annual policy limit i | £2,000.00 |
| Annual condition limit i | £1,000.00 |
| Lifetime policy limit i | |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £1,000.00 |
| Cruciate ligament damage i | £1,000.00 |
| CT scans i | £1,000.00 |
| MRI scans i | £1,000.00 |
| Prescription diet (treatment of bladder stones only) i | £1,000.00 |
| Complementary treatment i | £1,000.00 |
| Euthanasia cover limit i | £100.00 |
| Cremation i | £0.00 |
| Age when compulsory excess rises i | 6 years |
| Amendment fee i | £10.00 |
| Holiday cancellation i | £1,000.00 |
| Holiday cover i | £2,000.00 |
| If renewed, are existing conditions covered? i |
| Type of cover i | Time-limited |
|---|---|
| Medical cover limit i | £1,500.00 |
| Medical excess i | £90.00 |
| Annual policy limit i | |
| Annual condition limit i | |
| Lifetime policy limit i | |
| Lifetime condition limit i | 1,500 |
| Dental cover (if due to an accident) i | £1,500.00 |
| Cruciate ligament damage i | £1,000.00 |
| CT scans i | £1,000.00 |
| MRI scans i | £1,000.00 |
| Prescription diet (treatment of bladder stones only) i | £1,500.00 |
| Complementary treatment i | £1,500.00 |
| Euthanasia cover limit i | £100.00 |
| Cremation i | £0.00 |
| Age when compulsory excess rises i | 6 years |
| Amendment fee i | £10.00 |
| Holiday cancellation i | £750.00 |
| Holiday cover i | £1,500.00 |
| If renewed, are existing conditions covered? i |