New research
Defining excellence in banking customer service
Our new research reveals consumers would need to be offered an average of £492 to switch banks, and explores what good banking service really looks like
How we're making finance fairer
product ratings
Brand new credit card ratings
Check out our newest star ratings designed to help you find a great value credit card for however you plan to use it.
Check your provider
How fair is your bank, building society or insurer?
Our unique ratings will help you choose a company that cares about its customers.
Latest Customer Experience ratings
Which provider has the happiest customers?
Our latest set of Customer Experience Ratings are now live. See how transparent providers are being, and whose customers trust them the most.
Improving customer outcomes
Our work with business
We've worked with some of the UK's largest financial service providers - helping them to communicate clearly with their customers.
About us
Who are we and how do we make our money?
Read a message from Fairer Finance founder, James Daley.
Case Study
Back Me Up
We helped Ageas completely rewrite the policy documents for its innovative insurance product.
Our blog
Our work
Some of our happy clients
We've worked with some of the largest financial providers in the UK. See a list of some of them.