How we're making finance fairer

Defining excellence in banking customer service

New research

Defining excellence in banking customer service

Our new research reveals consumers would need to be offered an average of £492 to switch banks, and explores what good banking service really looks like

Brand new credit card ratings

product ratings

Brand new credit card ratings

Check out our newest star ratings designed to help you find a great value credit card for however you plan to use it.

Which provider has the happiest customers?

Latest Customer Experience ratings

Which provider has the happiest customers?

Our latest set of Customer Experience Ratings are now live. See how transparent providers are being, and whose customers trust them the most.

Our work with business

Improving customer outcomes

Our work with business

We've worked with some of the UK's largest financial service providers - helping them to communicate clearly with their customers.

Who are we and how do we make our money?

About us

Who are we and how do we make our money?

Read a message from Fairer Finance founder, James Daley.

Back Me Up

Case Study

Back Me Up

We helped Ageas completely rewrite the policy documents for its innovative insurance product.

Some of our happy clients

Our work

Some of our happy clients

We've worked with some of the largest financial providers in the UK. See a list of some of them.