How we're making finance fairer

Which provider has the happiest customers?

New Customer Experience ratings

Which provider has the happiest customers?

Our latest set of Autumn 2020 Customer Experience Ratings are now live. Find out how transparent providers are being, how well they handle complaints, and whose customers trust their provider the most.

Our partnership with The Times & Sunday Times

Money Mentor

Our partnership with The Times & Sunday Times

The Times & Sunday Times have launched a new personal finance site, Money Mentor. All of Fairer Finance's ratings are published on the site - including some new ratings created specifically for the partnership.

Our research reports take a close look at important issues

Research reports

Our research reports take a close look at important issues

We partner with businesses to carry out research reports which expose areas of consumer detriment, and which seek practical solutions. Our reports influence decision-makers in government and the regulatory sphere and can be the catalyst for change.

Looking for a good quality insurance policy?

Product ratings

Looking for a good quality insurance policy?

Our product ratings will help you find a policy with enough cover for the important things.

Our work with business

Improving customer outcomes

Our work with business

We've worked with some of the UK's largest financial service providers - helping them to communicate clearly with their customers.

Who are we and how do we make our money?

About us

Who are we and how do we make our money?

Read a message from Fairer Finance founder, James Daley.

Some of our happy clients

Our work

Some of our happy clients

We've worked with some of the largest financial providers in the UK. See a list of some of them.