Formerly known as Thomson Holidays, TUI is a UK based subsidiary of TUI Group, which is based in Germany.Thomson Holidays was founded in 1965 as a tour operator. Today, TUI also offers travel insurance, which is underwritten by AWP P&C S.A.

Our product ratings are designed to help you choose a quality product. We rate policies on the key features that are most important for the majority of customers.

Travel insurance

5 products reviewed

Annual multi-trip insurance

1 product reviewed

TUI

Premier

Feature Value
Medical excess
£95.00
Cancelling before travel cover limit
£1,500.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit
£1,500.00
Emergency medical cover and repatriation cover limit
£10,000,000.00
Missed departure cover limit
£500.00
Natural disaster relocation cover No
Single trip insurance

1 product reviewed

TUI

Premier

Feature Value
Cancelling before travel cover limit
£1,500.00
Medical excess
£95.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit
£1,500.00
Emergency medical cover and repatriation cover limit
£10,000,000.00
Missed departure cover limit
£500.00
Natural disaster relocation cover No
Travel Insurance Covid-19 Cover

1 product reviewed

TUI

Premier

Feature Value
Travel insurance add-on: cruise cover

1 product reviewed

TUI

Premier

Feature Value
Missed port departure cover limit
N/A
Re-joining a cruise cover limit
N/A
Cabin confinement cover limit
N/A
Missed port departure excess
N/A
Timetable/itinerary change cover limit
N/A
Unused excursions cover limit
N/A
Travel insurance add-on: winter sports

1 product reviewed

TUI

Premier

Feature Value
Ski equipment owned cover limit
£500.00
Single owned item cover limit
£500.00
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment
£150.00
Ski equipment hired
£250.00
Piste closure cover limit
£300.00
Unused ski pass due to illness or injury
£250.00

Our unique Customer Experience Ratings help consumers find companies that offer a good service.

Travel insurance

Ranked 17th of 40 providers reviewed


Customer happiness score 58.59%
Customer trust score 59.98%
Complaints performance 63.21%
Transparency rating 59.94%

Fairer Finance Score

Reviewed Autumn 2026

60.43%