Formerly known as Thomson Holidays, TUI is a UK based subsidiary of TUI Group, which is based in Germany.Thomson Holidays was founded in 1965 as a tour operator. Today, TUI also offers travel insurance, which is underwritten by AWP P&C S.A.
Our product ratings are designed to help you choose a quality product. We rate policies on the key features that are most important for the majority of customers.
Travel insurance
5 products reviewed
Annual multi-trip insurance
1 product reviewed
TUI
Premier
| Feature | Value |
|---|---|
| Medical excess |
£95.00
|
| Cancelling before travel cover limit |
£1,500.00
|
| Personal Possessions and Baggage - damaged, lost or stolen - cover limit |
£1,500.00
|
| Emergency medical cover and repatriation cover limit |
£10,000,000.00
|
| Missed departure cover limit |
£500.00
|
| Natural disaster relocation cover | No |
Single trip insurance
1 product reviewed
TUI
Premier
| Feature | Value |
|---|---|
| Cancelling before travel cover limit |
£1,500.00
|
| Medical excess |
£95.00
|
| Personal Possessions and Baggage - damaged, lost or stolen - cover limit |
£1,500.00
|
| Emergency medical cover and repatriation cover limit |
£10,000,000.00
|
| Missed departure cover limit |
£500.00
|
| Natural disaster relocation cover | No |
Travel Insurance Covid-19 Cover
1 product reviewed
TUI
Premier
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Travel insurance add-on: cruise cover
1 product reviewed
TUI
Premier
| Feature | Value |
|---|---|
| Missed port departure cover limit |
N/A
|
| Re-joining a cruise cover limit |
N/A
|
| Cabin confinement cover limit |
N/A
|
| Missed port departure excess |
N/A
|
| Timetable/itinerary change cover limit |
N/A
|
| Unused excursions cover limit |
N/A
|
Travel insurance add-on: winter sports
1 product reviewed
TUI
Premier
| Feature | Value |
|---|---|
| Ski equipment owned cover limit |
£500.00
|
| Single owned item cover limit |
£500.00
|
| Cover limit for hire of ski equipment due to loss/damage/delay to own equipment |
£150.00
|
| Ski equipment hired |
£250.00
|
| Piste closure cover limit |
£300.00
|
| Unused ski pass due to illness or injury |
£250.00
|
Our unique Customer Experience Ratings help consumers find companies that offer a good service.
Travel insurance
Ranked 17th of 40 providers reviewed
| Customer happiness score | 58.59% |
|---|---|
| Customer trust score | 59.98% |
| Complaints performance | 63.21% |
| Transparency rating | 59.94% |
|
Fairer Finance Score Reviewed Autumn 2026 |
60.43% |