TUI

Formerly known as Thomson Holidays, TUI is a UK based subsidiary of TUI Group, which is based in Germany.

Thomson Holidays was founded in 1965 as a tour operator. Today, TUI also offers travel insurance, which is underwritten by AXA.

TUI
Gold ribbon: first place

Travel insurance

Ranked 10th of 54 providers reviewed.

Customer happiness 61%
Customer trust 48%
Complaints performance 65%
Transparency rating 53%
Fairer Finance score
Reviewed Spring 2018
57%

Travel insurance

Annual multi-trip insurance

TUI

Premier

4 stars
Cancelling before travel i £3,000
Medical excess i £95
Personal possessions & baggage - damaged, lost or stolen i £1,500
Abandoning your trip i £3,000
Combined passport & travel i £200
Cutting trip short/curtailment i £3,000
Emergency medical cover and repatriation i £5,000,000
Lost or stolen cash i £300
Max trip duration i 21 days

Single trip insurance

TUI

Premier

4 stars
Cancelling before travel i £3,000
Medical excess i £95
Personal possessions and baggage - damaged, lost or stolen i £1,500
Abandoning your trip i £3,000
Combined passport & travel i £200
Cutting trip short/curtailment i £3,000
Emergency medical cover and repatriation i £5,000,000
Lost or stolen cash i £300
Missed departure i £500