TUI

Formerly known as Thomson Holidays, TUI is a UK based subsidiary of TUI Group, which is based in Germany.

Thomson Holidays was founded in 1965 as a tour operator. Today, TUI also offers travel insurance, which is underwritten by AXA.

TUI
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Gold ribbon: first place

Travel insurance

Ranked 18th of 59 providers reviewed.

Customer happiness 50%
Customer trust 40%
Complaints performance 64%
Transparency rating 65%
Fairer Finance score
Reviewed Spring 2019
55%

Credit cards

0% purchases

TUI

Credit Card

2 stars
Purchase rate during promotional period i 0%
Duration of offer period for 0% purchases i 3 months
Representative APR i 19.90%
Risk based? i
Representative purchase rate i 1.53%
Number of days before interest is charged on purchases i 56 days

Cashback and rewards

TUI

Credit Card

4 stars
Reward extras i £25 of next TUI card purchase when opening the account, Fee free travel money if exchanged at money4travel.com.
Estimated amount of money customers get back in the 1st year (minus annual fee) i £185.60
Estimated amount of money customers get back after the 1st year (minus annual fee) i £185.60
Risk based? i
Annual fee after 1st year i £0
Foreign purchase fee i 2.75%

Foreign use

TUI

Credit Card

1 stars
Representative APR i 19.90%
Foreign purchase fee i 2.75%
Foreign withdrawal fee i 3%
Risk based? i
Number of days before interest is charged on non-sterling cash transactions i 0 days
Representative purchase rate i 1.53%

Money transfers

TUI

Credit Card

1 stars
Money transfer rate during promotional period i
Duration of 0% offer period for money transfers i
Representative APR i 19.90%
Risk based? i
Money transfer fee during promotional period i
Representative cash transaction rate i 2.21%

Travel insurance

Annual multi-trip insurance

TUI

Premier

4 stars
Medical excess i £95
Cancelling before travel i £3,000
Personal possessions & baggage - damaged, lost or stolen i £1,500
Max trip duration i 21 days
Emergency medical cover and repatriation i £5,000,000
Cutting trip short/curtailment i £3,000
Abandoning your trip i £3,000
Lost or stolen cash i £300
Combined passport & travel i £200
Natural disaster relocation cover i
Natural disaster baggage cover i
Mental health cover i

Single trip insurance

TUI

Premier

4 stars
Medical excess i £95
Cancelling before travel i £3,000
Personal possessions and baggage - damaged, lost or stolen i £1,500
Emergency medical cover and repatriation i £5,000,000
Cutting trip short/curtailment i £3,000
Missed departure i £500
Abandoning your trip i £3,000
Lost or stolen cash i £300
Combined passport & travel i £200