Admiral

Admiral is a UK based insurance company, set up in 1993 to specialise in Car Insurance. However, they also offer insurance policies for other vehicles, home, travel and pet, as well as financial services such as personal loans and car finance.

It is owned by the Admiral Group, a large UK insurance company based in Cardiff, Wales. The Admiral Group is listed on the London Stock Exchange and is one of the constituents of the FTSE 100.

The Admiral Group's other brands include Elephant, Bell and Diamond. It also owns the comparison site Confused.com.

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Breakdown Cover

Ranked 9^th of 31 providers reviewed.

Customer happiness score	54.8%
Customer trust score	58.75%
Complaints performance	64.19%
Transparency rating	73.98%
Fairer Finance score Reviewed Autumn 2023	63%

Car insurance

Ranked 16^th of 49 providers reviewed.

Customer happiness score	60.63%
Customer trust score	54.83%
Complaints performance	75.77%
Transparency rating	75.46%
Fairer Finance score Reviewed Autumn 2023	67%

Home emergency cover

Ranked 11^th of 35 providers reviewed.

Customer happiness score	56.27%
Customer trust score	59.99%
Complaints performance	68.25%
Transparency rating	70.52%
Fairer Finance score Reviewed Autumn 2023	64%

Home insurance (building and contents)

Ranked 24^th of 46 providers reviewed.

Customer happiness score	59.21%
Customer trust score	54%
Complaints performance	69.16%
Transparency rating	79.55%
Fairer Finance score Reviewed Autumn 2023	66%

Personal loans

Ranked 24^th of 27 providers reviewed.

Customer happiness score	58.06%
Customer trust score	50.97%
Complaints performance	79%
Transparency rating	47.54%
Fairer Finance score Reviewed Autumn 2023	59%

Pet insurance

Ranked 8^th of 35 providers reviewed.

Customer happiness score	61.04%
Customer trust score	59.02%
Complaints performance	75.78%
Transparency rating	78.93%
Fairer Finance score Reviewed Autumn 2023	69%

Travel insurance

Ranked 11^th of 44 providers reviewed.

Customer happiness score	55.67%
Customer trust score	53.26%
Complaints performance	75.16%
Transparency rating	66.7%
Fairer Finance score Reviewed Autumn 2023	63%

Cover limit for lost keys i	£2,000.00
Courtesy car for duration of repair i
Uninsured driver promise i
Cover for replacing original audio/visual equipment i	Unlimited
Windscreen repair excess i	£25.00
Windscreen replacement excess i	£115.00
Repairs guarantee (years) i	Lifetime
New car replacement i
Cover limit for stolen keys i	£2,000.00
24hr helpline available i
Courtesy car provided if stolen / total loss i
Vandalism i

Cover limit for lost keys i	£500.00
Courtesy car for duration of repair i
Uninsured driver promise i
Cover for replacing original audio/visual equipment i	Unlimited
Windscreen repair excess i	£25.00
Windscreen replacement excess i	£115.00
Repairs guarantee (years) i	Lifetime
New car replacement i
Cover limit for stolen keys i	£500.00
24hr helpline available i
Courtesy car provided if stolen / total loss i
Vandalism i

Cover limit for lost keys i	£500.00
Cover limit for Legal Liability Cover for property damage	£20,000,000.00
Courtesy car for duration of repair i
Uninsured driver promise i
Self-installed or engineer-installed box? i	Self install
Is device removal mandatory at the end of the contract? i	Y (when asked by company)
Is there an excessive speeding restriction?
Can your insurance be cancelled due to a poor driving score?
Can premiums increase due to driving score?	On renewal
Curfew i
Digital capability i
Cancellation fee (within 14 days) box installed i	£25.00
Speed restrictions scenario i	Fail
Cover for replacing original audio/visual equipment i	Unlimited
Cancellation fee (within 14 days, box not installed) i	£25.00
24hr helpline available i
New car replacement i
Cover limit for stolen keys i	£500.00
Legal cover for manslaughter defence i	Unlimited
Are children's car seats covered?
Cover limit for personal belongings inside car	£200.00
Underwriter	EUI
Storage after accident i
Vermin & insects i
Misfuelling i

Home Security Cover i
Home Emergency Cover limit i	£500.00
Internal plumbing and drainage i
Primary Heating System i
Boiler breakdown cover
Annual boiler service i
Internal gas supply pipe cover i
Pest infestation cover i
Domestic Power supply covered? i
Cover Type i	Add-On
Alternative Accommodation Cover i	£250.00
Unoccupied period i	30
Claims limit i	Unlimited

Theft from outbuildings i	£5,000.00
Matching sets (contents) i
Alternative accommodation cover limit for buildings i	£100,000.00
Escape of water excess i	£500.00
Additional escape of water excess i	£0.00
Flood excess i	£250.00
Cover away from home offered for: jewellery	Covered as standard
Keys/locks if lost or stolen (Buildings) i	£1,000.00
Trace and access i	£10,000.00
Buildings cover limit i	Unlimited
Money in the home i	Sum insured
Contents sum insured i	£150,000.00
Visitor's possessions i	Sum insured
Office equipment i	Sum insured
Alternative accommodation cover limit for contents i	£25,000.00
Escape of water excess (minimum) i	£500.00
Cancellation fee after 14 days i	£39.50
Cancellation fee within 14 days i	£25.00
Contents compulsory excess i	£100.00
Property owner liability i	£2,000,000.00
Liability to domestic employees i	£10,000,000.00
Liability as a tenant i	£20,000.00
Replace belongings new for old i

Theft from outbuildings i	£1,500.00
Matching sets (contents) i
Alternative accommodation cover limit for buildings i	£75,000.00
Escape of water excess i	£500.00
Additional escape of water excess i	£0.00
Flood excess i	£250.00
Cover away from home offered for: jewellery	Covered as standard
Keys/locks if lost or stolen (Buildings) i	£750.00
Trace and access i	£5,000.00
Buildings cover limit i	Unlimited
Money in the home i	Sum insured
Contents sum insured i	£100,000.00
Visitor's possessions i	Sum insured
Office equipment i	Sum insured
Alternative accommodation cover limit for contents i	£15,000.00
Escape of water excess (minimum) i	£500.00
Cancellation fee after 14 days i	£39.50
Cancellation fee within 14 days i	£25.00
Contents compulsory excess i	£100.00
Property owner liability i	£2,000,000.00
Liability to domestic employees i	£5,000,000.00
Liability as a tenant i	£10,000.00
Replace belongings new for old i

Matching sets (Buildings) i
Escape of water excess (minimum) i	£500.00
Buildings compulsory excess i	£100.00
Escape of water excess i	£500.00
Unoccupied period i	60.00
24hr helpline i
Cancellation fee after 14 days (buildings) i	£39.50
Amendment fee (telephone) i	£19.50
Property owner liability i	£2,000,000.00

Representative APR (on £5,000 loan, 36 month term)	16.9%
Unpaid Repayment Fee i	£12.00
Early settlement fee (Days interest)	58 days
Available to new customers? i
Eligibility checker
Minimum borrowing amount	£1,000.00
Maximum borrowing amount	£30,000.00
Minimum borrowing length	12 months
Maximum borrowing length	96 months

Type of cover i	Lifetime, annual
Medical cover limit i	£4,000.00
Medical excess i	£99.00
Annual policy limit i	£4,000.00
Annual condition limit i
Lifetime policy limit i	Unlimited
Lifetime condition limit i
Dental cover (if due to an accident) i	£4,000.00
Cruciate ligament damage i	£4,000.00
CT scans i	£4,000.00
MRI scans i	£4,000.00
Prescription diet (treatment of bladder stones only) i	£150.00
Complementary treatment i	£500.00
Boarding fees limit i	£750.00
Death benefit (illness) i	£2,000.00
Euthanasia cover limit i	£150.00
Cremation i	£150.00
Holiday cancellation i	£1,500.00
Holiday cover i	£4,000.00
Quarantine costs cover i	£0.00
Loss of PETS passport or other travel documents i	£0.00
Emergency expenses abroad i	£0.00
Maximum number of days abroad i	60 days
Age when compulsory excess rises i	6 years
Cancellation fee i	£0.00
Amendment fee i	£0.00
If renewed, are existing conditions covered? i
Is there an option to cover pre-existing conditions? i

Type of cover i	Time-limited
Medical cover limit i	£4,000.00
Medical excess i	£99.00
Annual policy limit i
Annual condition limit i
Lifetime policy limit i
Lifetime condition limit i	£4,000.00
Dental cover (if due to an accident) i	£4,000.00
Cruciate ligament damage i	£4,000.00
CT scans i	£4,000.00
MRI scans i	£4,000.00
Prescription diet (treatment of bladder stones only) i	£100.00
Complementary treatment i	£500.00
Boarding fees limit i	£750.00
Death benefit (illness) i	£1,500.00
Euthanasia cover limit i	£150.00
Cremation i	£150.00
Holiday cancellation i	£1,500.00
Holiday cover i	£4,000.00
Quarantine costs cover i	£0.00
Loss of PETS passport or other travel documents i	£0.00
Emergency expenses abroad i	£0.00
Maximum number of days abroad i	60 days
Age when compulsory excess rises i	6 years
Cancellation fee i	£0.00
Amendment fee i	£0.00
If renewed, are existing conditions covered? i
Is there an option to cover pre-existing conditions? i

Medical excess i	£75.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i	£2,000.00
Cancelling before travel cover limit i	£3,000.00
Emergency medical cover and repatriation cover limit i	£15,000,000.00
Mental health cover i
Personal money i	£400.00
Combined passport & travel documents cover limit i	£400.00
Cutting trip short (curtailment) cover limit i	£3,000.00
Abandoning your trip (abandonment) cover limit i	£3,000.00
Natural disaster relocation cover i
Natural disaster baggage cover i
Max trip duration i	31 days

Medical excess i	£50.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i	£2,500.00
Cancelling before travel cover limit i	£5,000.00
Emergency medical cover and repatriation cover limit i	£20,000,000.00
Mental health cover i
Personal money i	£500.00
Combined passport & travel documents cover limit i	£500.00
Cutting trip short (curtailment) cover limit i	£5,000.00
Abandoning your trip (abandonment) cover limit i	£5,000.00
Natural disaster relocation cover i
Natural disaster baggage cover i
Max trip duration i	31 days

Missed port departure cover limit i	£750.00
Re-joining a cruise cover limit i	£500.00
Cabin confinement cover limit i	£500.00
Missed port departure excess i	£100.00
Timetable/itinerary change cover limit i	£500.00
Unused excursions cover limit i	£250.00

Ski equipment owned cover limit i	£750.00
Single owned item cover limit i	£750.00
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i	£750.00
Avalanche closure cover limit i	£200.00
Piste closure cover limit i	£200.00
Ski equipment owned excess i	£75.00
Ski equipment hired i	£500.00
Single item limit for hired equipment i	£250.00
Unused ski pass due to illness or injury i	£500.00

Admiral

Car insurance

Telematics Car Insurance

Commercial Vehicle Insurance

Home emergency cover

Home insurance (building and contents)

Buildings insurance

Contents insurance

Personal loans

Pet insurance

Cat insurance

Dog insurance

Travel insurance

Annual multi-trip insurance

Single trip insurance

Travel insurance add-on: cruise cover

Travel insurance add-on: winter sports

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