Alpha Travel Insurance

The Alpha Travel Insurance brand offers a wide range of policies, covering everything from annual travel policies through to specialist backpacker insurance.

Alpha Travel Insurance is a trading name of Infinity Insurance Solutions, which is part of the Kent-based insurance group Travel Insurance Facilities.

As its name suggests, the Travel Insurance Facilities group focuses on the provision and administration of travel insurance products.

Its policies are underwritten by German insurer Union Reiseversicherung.

Alpha Travel Insurance

Travel insurance

Ranked 43rd of 56 providers reviewed.

Customer happiness 55%
Customer trust 41%
Complaints performance 57%
Transparency rating 41%
Fairer Finance score
Reviewed Spring 2018
49%

Travel insurance

Annual multi-trip insurance

3 stars
Cancelling before travel i £2,000
Medical excess i £0
Personal possessions & baggage - damaged, lost or stolen i £1,500
Abandoning your trip i £2,000
Combined passport & travel i £250
Cutting trip short/curtailment i £2,000
Emergency medical cover and repatriation i £10,000,000
Lost or stolen cash i £300
Max trip duration i 31 days
3 stars
Cancelling before travel i £2,000
Medical excess i £50
Personal possessions & baggage - damaged, lost or stolen i £1,500
Abandoning your trip i £2,000
Combined passport & travel i £250
Cutting trip short/curtailment i £2,000
Emergency medical cover and repatriation i £10,000,000
Lost or stolen cash i £300
Max trip duration i 31 days
3 stars
Cancelling before travel i £2,000
Medical excess i £75
Personal possessions & baggage - damaged, lost or stolen i £1,500
Abandoning your trip i £2,000
Combined passport & travel i £250
Cutting trip short/curtailment i £2,000
Emergency medical cover and repatriation i £10,000,000
Lost or stolen cash i £300
Max trip duration i 31 days
3 stars
Cancelling before travel i £2,000
Medical excess i £100
Personal possessions & baggage - damaged, lost or stolen i £1,500
Abandoning your trip i £2,000
Combined passport & travel i £250
Cutting trip short/curtailment i £2,000
Emergency medical cover and repatriation i £10,000,000
Lost or stolen cash i £300
Max trip duration i 31 days
3 stars
Cancelling before travel i £2,000
Medical excess i £150
Personal possessions & baggage - damaged, lost or stolen i £1,500
Abandoning your trip i £2,000
Combined passport & travel i £250
Cutting trip short/curtailment i £2,000
Emergency medical cover and repatriation i £10,000,000
Lost or stolen cash i £300
Max trip duration i 31 days
2 stars
Cancelling before travel i £2,000
Medical excess i £250
Personal possessions & baggage - damaged, lost or stolen i £1,500
Abandoning your trip i £2,000
Combined passport & travel i £250
Cutting trip short/curtailment i £2,000
Emergency medical cover and repatriation i £10,000,000
Lost or stolen cash i £300
Max trip duration i 31 days
2 stars
Cancelling before travel i £2,000
Medical excess i £175
Personal possessions & baggage - damaged, lost or stolen i £1,500
Abandoning your trip i £2,000
Combined passport & travel i £250
Cutting trip short/curtailment i £2,000
Emergency medical cover and repatriation i £10,000,000
Lost or stolen cash i £300
Max trip duration i 31 days

Single trip insurance

3 stars
Cancelling before travel i £2,000
Medical excess i £150
Personal possessions and baggage - damaged, lost or stolen i £1,500
Abandoning your trip i £2,000
Combined passport & travel i £250
Cutting trip short/curtailment i £2,000
Emergency medical cover and repatriation i £10,000,000
Lost or stolen cash i £300
Missed departure i £500
3 stars
Cancelling before travel i £2,000
Medical excess i £100
Personal possessions and baggage - damaged, lost or stolen i £1,500
Abandoning your trip i £2,000
Combined passport & travel i £250
Cutting trip short/curtailment i £2,000
Emergency medical cover and repatriation i £10,000,000
Lost or stolen cash i £300
Missed departure i £500
3 stars
Cancelling before travel i £2,000
Medical excess i £75
Personal possessions and baggage - damaged, lost or stolen i £1,500
Abandoning your trip i £2,000
Combined passport & travel i £250
Cutting trip short/curtailment i £2,000
Emergency medical cover and repatriation i £10,000,000
Lost or stolen cash i £300
Missed departure i £500
3 stars
Cancelling before travel i £2,000
Medical excess i £50
Personal possessions and baggage - damaged, lost or stolen i £1,500
Abandoning your trip i £2,000
Combined passport & travel i £250
Cutting trip short/curtailment i £2,000
Emergency medical cover and repatriation i £10,000,000
Lost or stolen cash i £300
Missed departure i £500
3 stars
Cancelling before travel i £2,000
Medical excess i £0
Personal possessions and baggage - damaged, lost or stolen i £1,500
Abandoning your trip i £2,000
Combined passport & travel i £250
Cutting trip short/curtailment i £2,000
Emergency medical cover and repatriation i £10,000,000
Lost or stolen cash i £300
Missed departure i £500
2 stars
Cancelling before travel i £2,000
Medical excess i £250
Personal possessions and baggage - damaged, lost or stolen i £1,500
Abandoning your trip i £2,000
Combined passport & travel i £250
Cutting trip short/curtailment i £2,000
Emergency medical cover and repatriation i £10,000,000
Lost or stolen cash i £300
Missed departure i £500
2 stars
Cancelling before travel i £2,000
Medical excess i £175
Personal possessions and baggage - damaged, lost or stolen i £1,500
Abandoning your trip i £2,000
Combined passport & travel i £250
Cutting trip short/curtailment i £2,000
Emergency medical cover and repatriation i £10,000,000
Lost or stolen cash i £300
Missed departure i £500

Travel insurance add-ons

Cruise add-on

1 stars
Cabin confinement i £300
Missed port departure i £0
Re-joining a cruise i £0
Missed port departure excess i £60
Timetable/itinerary change i £500
Unused excursions i £500
1 stars
Cabin confinement i £300
Missed port departure i £0
Re-joining a cruise i £0
Missed port departure excess i £60
Timetable/itinerary change i £500
Unused excursions i £500
1 stars
Cabin confinement i £300
Missed port departure i £0
Re-joining a cruise i £0
Missed port departure excess i £60
Timetable/itinerary change i £500
Unused excursions i £500
1 stars
Cabin confinement i £300
Missed port departure i £0
Re-joining a cruise i £0
Missed port departure excess i £60
Timetable/itinerary change i £500
Unused excursions i £500
1 stars
Cabin confinement i £300
Missed port departure i £0
Re-joining a cruise i £0
Missed port departure excess i £60
Timetable/itinerary change i £500
Unused excursions i £500
1 stars
Cabin confinement i £300
Missed port departure i £0
Re-joining a cruise i £0
Missed port departure excess i £60
Timetable/itinerary change i £500
Unused excursions i £500
1 stars
Cabin confinement i £300
Missed port departure i £0
Re-joining a cruise i £0
Missed port departure excess i £60
Timetable/itinerary change i £500
Unused excursions i £500

Winter sports add-on

2 stars
Hiring replacement winter sports equipment i £500
Single item limit for owned equipment i £250
Ski equipment owned i £500
Avalanche closure i £150
Piste closure i £200
Single item limit for hired equipment i £150
Ski equipment hired i £250
Ski equipment owned excess i £100
Unused ski pass due to illness or injury i £200
2 stars
Hiring replacement winter sports equipment i £500
Single item limit for owned equipment i £250
Ski equipment owned i £500
Avalanche closure i £150
Piste closure i £200
Single item limit for hired equipment i £150
Ski equipment hired i £250
Ski equipment owned excess i £75
Unused ski pass due to illness or injury i £200
2 stars
Hiring replacement winter sports equipment i £500
Single item limit for owned equipment i £250
Ski equipment owned i £500
Avalanche closure i £150
Piste closure i £200
Single item limit for hired equipment i £150
Ski equipment hired i £250
Ski equipment owned excess i £50
Unused ski pass due to illness or injury i £200
2 stars
Hiring replacement winter sports equipment i £500
Single item limit for owned equipment i £250
Ski equipment owned i £500
Avalanche closure i £150
Piste closure i £200
Single item limit for hired equipment i £150
Ski equipment hired i £250
Ski equipment owned excess i £0
Unused ski pass due to illness or injury i £200
1 stars
Hiring replacement winter sports equipment i £500
Single item limit for owned equipment i £250
Ski equipment owned i £500
Avalanche closure i £150
Piste closure i £200
Single item limit for hired equipment i £150
Ski equipment hired i £250
Ski equipment owned excess i £250
Unused ski pass due to illness or injury i £200
1 stars
Hiring replacement winter sports equipment i £500
Single item limit for owned equipment i £250
Ski equipment owned i £500
Avalanche closure i £150
Piste closure i £200
Single item limit for hired equipment i £150
Ski equipment hired i £250
Ski equipment owned excess i £175
Unused ski pass due to illness or injury i £200
1 stars
Hiring replacement winter sports equipment i £500
Single item limit for owned equipment i £250
Ski equipment owned i £500
Avalanche closure i £150
Piste closure i £200
Single item limit for hired equipment i £150
Ski equipment hired i £250
Ski equipment owned excess i £150
Unused ski pass due to illness or injury i £200