Alpha Travel Insurance

The Alpha Travel Insurance brand offers a wide range of policies, covering everything from annual travel policies through to specialist backpacker insurance.

Alpha Travel Insurance is a trading name of Infinity Insurance Solutions, which is part of the Kent-based insurance group Travel Insurance Facilities.

As its name suggests, the Travel Insurance Facilities group focuses on the provision and administration of travel insurance products.

Its policies are underwritten by German insurer Union Reiseversicherung.

Alpha Travel Insurance
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Travel insurance

Ranked 34th of 59 providers reviewed.

Customer happiness 56%
Customer trust 43%
Complaints performance 56%
Transparency rating 43%
Fairer Finance score
Reviewed Spring 2019
50%

Travel insurance

Annual multi-trip insurance

3 stars
Medical excess i £0
Cancelling before travel i £1,250
Personal possessions & baggage - damaged, lost or stolen i £1,500
Max trip duration i 31 days
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £1,250
Abandoning your trip i £1,250
Lost or stolen cash i £300
Combined passport & travel i £250
Natural disaster relocation cover i
Natural disaster baggage cover i
Mental health cover i
3 stars
Medical excess i £50
Cancelling before travel i £1,250
Personal possessions & baggage - damaged, lost or stolen i £1,500
Max trip duration i 31 days
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £1,250
Abandoning your trip i £1,250
Lost or stolen cash i £300
Combined passport & travel i £250
Natural disaster relocation cover i
Natural disaster baggage cover i
Mental health cover i
3 stars
Medical excess i £75
Cancelling before travel i £1,250
Personal possessions & baggage - damaged, lost or stolen i £1,500
Max trip duration i 31 days
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £1,250
Abandoning your trip i £1,250
Lost or stolen cash i £300
Combined passport & travel i £250
Natural disaster relocation cover i
Natural disaster baggage cover i
Mental health cover i
3 stars
Medical excess i £100
Cancelling before travel i £1,250
Personal possessions & baggage - damaged, lost or stolen i £1,500
Max trip duration i 31 days
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £1,250
Abandoning your trip i £1,250
Lost or stolen cash i £300
Combined passport & travel i £250
Natural disaster relocation cover i
Natural disaster baggage cover i
Mental health cover i
2 stars
Medical excess i £150
Cancelling before travel i £1,250
Personal possessions & baggage - damaged, lost or stolen i £1,500
Max trip duration i 31 days
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £1,250
Abandoning your trip i £1,250
Lost or stolen cash i £300
Combined passport & travel i £250
Natural disaster relocation cover i
Natural disaster baggage cover i
Mental health cover i
2 stars
Medical excess i £175
Cancelling before travel i £1,250
Personal possessions & baggage - damaged, lost or stolen i £1,500
Max trip duration i 31 days
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £1,250
Abandoning your trip i £1,250
Lost or stolen cash i £300
Combined passport & travel i £250
Natural disaster relocation cover i
Natural disaster baggage cover i
Mental health cover i

Cruise add-on

1 stars
Missed port departure i £0
Re-joining a cruise i £0
Cabin confinement i £300
Missed port departure excess i
Timetable/itinerary change i £500
Unused excursions i £500
1 stars
Missed port departure i £0
Re-joining a cruise i £0
Cabin confinement i £300
Missed port departure excess i
Timetable/itinerary change i £500
Unused excursions i £500
1 stars
Missed port departure i £0
Re-joining a cruise i £0
Cabin confinement i £300
Missed port departure excess i
Timetable/itinerary change i £500
Unused excursions i £500
1 stars
Missed port departure i £0
Re-joining a cruise i £0
Cabin confinement i £300
Missed port departure excess i
Timetable/itinerary change i £500
Unused excursions i £500
1 stars
Missed port departure i £0
Re-joining a cruise i £0
Cabin confinement i £300
Missed port departure excess i
Timetable/itinerary change i £500
Unused excursions i £500
1 stars
Missed port departure i £0
Re-joining a cruise i £0
Cabin confinement i £300
Missed port departure excess i
Timetable/itinerary change i £500
Unused excursions i £500
1 stars
Missed port departure i £0
Re-joining a cruise i £0
Cabin confinement i £300
Missed port departure excess i
Timetable/itinerary change i £500
Unused excursions i £500

Single trip insurance

3 stars
Medical excess i £100
Cancelling before travel i £1,250
Personal possessions and baggage - damaged, lost or stolen i £1,500
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £1,250
Missed departure i £500
Abandoning your trip i £1,250
Lost or stolen cash i £300
Combined passport & travel i £250
3 stars
Medical excess i £75
Cancelling before travel i £1,250
Personal possessions and baggage - damaged, lost or stolen i £1,500
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £1,250
Missed departure i £500
Abandoning your trip i £1,250
Lost or stolen cash i £300
Combined passport & travel i £250
3 stars
Medical excess i £50
Cancelling before travel i £1,250
Personal possessions and baggage - damaged, lost or stolen i £1,500
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £1,250
Missed departure i £500
Abandoning your trip i £1,250
Lost or stolen cash i £300
Combined passport & travel i £250
3 stars
Medical excess i £0
Cancelling before travel i £1,250
Personal possessions and baggage - damaged, lost or stolen i £1,500
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £1,250
Missed departure i £500
Abandoning your trip i £1,250
Lost or stolen cash i £300
Combined passport & travel i £250
2 stars
Medical excess i £150
Cancelling before travel i £1,250
Personal possessions and baggage - damaged, lost or stolen i £1,500
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £1,250
Missed departure i £500
Abandoning your trip i £1,250
Lost or stolen cash i £300
Combined passport & travel i £250
2 stars
Medical excess i £175
Cancelling before travel i £1,250
Personal possessions and baggage - damaged, lost or stolen i £1,500
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £1,250
Missed departure i £500
Abandoning your trip i £1,250
Lost or stolen cash i £300
Combined passport & travel i £250

Winter sports add-on

2 stars
Ski equipment owned i £500
Single item limit for owned equipment i £250
Hiring replacement winter sports equipment i £500
Ski equipment owned excess i £100
Ski equipment hired i £250
Single item limit for hired equipment i £150
Avalanche closure i £150
Piste closure i £200
Unused ski pass due to illness or injury i £200
2 stars
Ski equipment owned i £500
Single item limit for owned equipment i £250
Hiring replacement winter sports equipment i £500
Ski equipment owned excess i £75
Ski equipment hired i £250
Single item limit for hired equipment i £150
Avalanche closure i £150
Piste closure i £200
Unused ski pass due to illness or injury i £200
2 stars
Ski equipment owned i £500
Single item limit for owned equipment i £250
Hiring replacement winter sports equipment i £500
Ski equipment owned excess i £50
Ski equipment hired i £250
Single item limit for hired equipment i £150
Avalanche closure i £150
Piste closure i £200
Unused ski pass due to illness or injury i £200
2 stars
Ski equipment owned i £500
Single item limit for owned equipment i £250
Hiring replacement winter sports equipment i £500
Ski equipment owned excess i £0
Ski equipment hired i £250
Single item limit for hired equipment i £150
Avalanche closure i £150
Piste closure i £200
Unused ski pass due to illness or injury i £200
1 stars
Ski equipment owned i £500
Single item limit for owned equipment i £250
Hiring replacement winter sports equipment i £500
Ski equipment owned excess i £175
Ski equipment hired i £250
Single item limit for hired equipment i £150
Avalanche closure i £150
Piste closure i £200
Unused ski pass due to illness or injury i £200
1 stars
Ski equipment owned i £500
Single item limit for owned equipment i £250
Hiring replacement winter sports equipment i £500
Ski equipment owned excess i £150
Ski equipment hired i £250
Single item limit for hired equipment i £150
Avalanche closure i £150
Piste closure i £200
Unused ski pass due to illness or injury i £200