Alpha Travel Insurance

In July 2020, The Times newspaper ran a story reporting that the General Medical Council was taking TIF’s chief medical officer  to a “fitness to practice” tribunal, accusing him of "impairment by misconduct”. TIF says it takes advice from a number of doctors, and says its chief medical officer denies the allegations. Until this case is resolved, we have removed our ratings of TIF products

Alpha Travel Insurance started as a range of brands on their sister site Holidaysafe back in 2006. They launched their own site in 2012, offering a wide range of policies, covering everything from annual travel policies through to specialist backpacker insurance.

Alpha Travel Insurance is a trading name of Infinity Insurance Solutions, which is part of the Kent-based insurance group Travel Insurance Facilities.

As its name suggests, the Travel Insurance Facilities group focuses on the provision and administration of travel insurance products.

Its policies are underwritten by White Horse Insurance Ireland dac.

Alpha Travel Insurance
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Gold ribbon: first place

Travel insurance

Ranked 14th of 38 providers reviewed.

Customer happiness 56.93%
Customer trust 52.38%
Complaints performance 51.72%
Transparency rating 69.04%
Fairer Finance score
Reviewed Autumn 2022
58%

Travel insurance

Annual multi-trip insurance

3 stars
Medical excess i £0.00
Personal Possessions and Baggage - damaged, lost or stolen- cover limit i £1,500.00
Cancelling before travel cover limit i £1,250.00
Emergency medical cover and repatriation cover limit i £10,000,000.00
Mental health cover i
Personal money i £300.00
Combined passport & travel cover limit i £250.00
Cutting trip short cover limit i £1,250.00
Abandoning your trip cover limit i £1,250.00
Natural disaster relocation cover i
Natural disaster baggage cover i
Max trip duration i 31 days
3 stars
Medical excess i £50.00
Personal Possessions and Baggage - damaged, lost or stolen- cover limit i £1,500.00
Cancelling before travel cover limit i £1,250.00
Emergency medical cover and repatriation cover limit i £10,000,000.00
Mental health cover i
Personal money i £300.00
Combined passport & travel cover limit i £250.00
Cutting trip short cover limit i £1,250.00
Abandoning your trip cover limit i £1,250.00
Natural disaster relocation cover i
Natural disaster baggage cover i
Max trip duration i 31 days
3 stars
Medical excess i £75.00
Personal Possessions and Baggage - damaged, lost or stolen- cover limit i £1,500.00
Cancelling before travel cover limit i £1,250.00
Emergency medical cover and repatriation cover limit i £10,000,000.00
Mental health cover i
Personal money i £300.00
Combined passport & travel cover limit i £250.00
Cutting trip short cover limit i £1,250.00
Abandoning your trip cover limit i £1,250.00
Natural disaster relocation cover i
Natural disaster baggage cover i
Max trip duration i 31 days
3 stars
Medical excess i £100.00
Personal Possessions and Baggage - damaged, lost or stolen- cover limit i £1,500.00
Cancelling before travel cover limit i £1,250.00
Emergency medical cover and repatriation cover limit i £10,000,000.00
Mental health cover i
Personal money i £300.00
Combined passport & travel cover limit i £250.00
Cutting trip short cover limit i £1,250.00
Abandoning your trip cover limit i £1,250.00
Natural disaster relocation cover i
Natural disaster baggage cover i
Max trip duration i 31 days
3 stars
Medical excess i £150.00
Personal Possessions and Baggage - damaged, lost or stolen- cover limit i £1,500.00
Cancelling before travel cover limit i £1,250.00
Emergency medical cover and repatriation cover limit i £10,000,000.00
Mental health cover i
Personal money i £300.00
Combined passport & travel cover limit i £250.00
Cutting trip short cover limit i £1,250.00
Abandoning your trip cover limit i £1,250.00
Natural disaster relocation cover i
Natural disaster baggage cover i
Max trip duration i 31 days
3 stars
Medical excess i £175.00
Personal Possessions and Baggage - damaged, lost or stolen- cover limit i £1,500.00
Cancelling before travel cover limit i £1,250.00
Emergency medical cover and repatriation cover limit i £10,000,000.00
Mental health cover i
Personal money i £300.00
Combined passport & travel cover limit i £250.00
Cutting trip short cover limit i £1,250.00
Abandoning your trip cover limit i £1,250.00
Natural disaster relocation cover i
Natural disaster baggage cover i
Max trip duration i 31 days

Single trip insurance

4 stars
Cancelling before travel cover limit i £1,250.00
Medical excess i £75.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £1,500.00
Cutting trip short cover limit i £1,250.00
Missed departure cover limit i £500.00
Abandoning your trip cover limit i £1,250.00
Emergency medical cover and repatriation cover limit i £10,000,000.00
Personal money i £300.00
Combined passport & travel cover limit i £250.00
4 stars
Cancelling before travel cover limit i £1,250.00
Medical excess i £50.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £1,500.00
Cutting trip short cover limit i £1,250.00
Missed departure cover limit i £500.00
Abandoning your trip cover limit i £1,250.00
Emergency medical cover and repatriation cover limit i £10,000,000.00
Personal money i £300.00
Combined passport & travel cover limit i £250.00
4 stars
Cancelling before travel cover limit i £1,250.00
Medical excess i £0.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £1,500.00
Cutting trip short cover limit i £1,250.00
Missed departure cover limit i £500.00
Abandoning your trip cover limit i £1,250.00
Emergency medical cover and repatriation cover limit i £10,000,000.00
Personal money i £300.00
Combined passport & travel cover limit i £250.00
3 stars
Cancelling before travel cover limit i £1,250.00
Medical excess i £150.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £1,500.00
Cutting trip short cover limit i £1,250.00
Missed departure cover limit i £500.00
Abandoning your trip cover limit i £1,250.00
Emergency medical cover and repatriation cover limit i £10,000,000.00
Personal money i £300.00
Combined passport & travel cover limit i £250.00
3 stars
Cancelling before travel cover limit i £1,250.00
Medical excess i £100.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £1,500.00
Cutting trip short cover limit i £1,250.00
Missed departure cover limit i £500.00
Abandoning your trip cover limit i £1,250.00
Emergency medical cover and repatriation cover limit i £10,000,000.00
Personal money i £300.00
Combined passport & travel cover limit i £250.00
3 stars
Cancelling before travel cover limit i £1,250.00
Medical excess i £175.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £1,500.00
Cutting trip short cover limit i £1,250.00
Missed departure cover limit i £500.00
Abandoning your trip cover limit i £1,250.00
Emergency medical cover and repatriation cover limit i £10,000,000.00
Personal money i £300.00
Combined passport & travel cover limit i £250.00

Travel insurance add-on: cruise cover

2 stars
Missed port departure cover limit i £1,000.00
Re-joining a cruise cover limit i £0.00
Cabin confinement cover limit i £1,000.00
Missed port departure excess i £150.00
Timetable/itinerary change cover limit i £1,500.00
Unused excursions cover limit i £1,250.00
2 stars
Missed port departure cover limit i £1,000.00
Re-joining a cruise cover limit i £0.00
Cabin confinement cover limit i £1,000.00
Missed port departure excess i £100.00
Timetable/itinerary change cover limit i £1,500.00
Unused excursions cover limit i £1,250.00
2 stars
Missed port departure cover limit i £1,000.00
Re-joining a cruise cover limit i £0.00
Cabin confinement cover limit i £1,000.00
Missed port departure excess i £75.00
Timetable/itinerary change cover limit i £1,500.00
Unused excursions cover limit i £1,250.00
2 stars
Missed port departure cover limit i £1,000.00
Re-joining a cruise cover limit i £0.00
Cabin confinement cover limit i £1,000.00
Missed port departure excess i £50.00
Timetable/itinerary change cover limit i £1,500.00
Unused excursions cover limit i £1,250.00
2 stars
Missed port departure cover limit i £1,000.00
Re-joining a cruise cover limit i £0.00
Cabin confinement cover limit i £1,000.00
Missed port departure excess i £0.00
Timetable/itinerary change cover limit i £1,500.00
Unused excursions cover limit i £1,250.00
1 stars
Missed port departure cover limit i £1,000.00
Re-joining a cruise cover limit i £0.00
Cabin confinement cover limit i £1,000.00
Missed port departure excess i £175.00
Timetable/itinerary change cover limit i £1,500.00
Unused excursions cover limit i £1,250.00

Travel insurance add-on: winter sports

4 stars
Ski equipment owned cover limit i £500.00
Single owned item cover limit i £500.00
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £500.00
Avalanche closure cover limit i £200.00
Piste closure cover limit i £200.00
Ski equipment owned excess i £50.00
Ski equipment hired i £500.00
Single item limit for hired equipment i £500.00
Unused ski pass due to illness or injury i £1,250.00
4 stars
Ski equipment owned cover limit i £500.00
Single owned item cover limit i £500.00
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £500.00
Avalanche closure cover limit i £200.00
Piste closure cover limit i £200.00
Ski equipment owned excess i £0.00
Ski equipment hired i £500.00
Single item limit for hired equipment i £500.00
Unused ski pass due to illness or injury i £1,250.00
3 stars
Ski equipment owned cover limit i £500.00
Single owned item cover limit i £500.00
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £500.00
Avalanche closure cover limit i £200.00
Piste closure cover limit i £200.00
Ski equipment owned excess i £100.00
Ski equipment hired i £500.00
Single item limit for hired equipment i £500.00
Unused ski pass due to illness or injury i £1,250.00
3 stars
Ski equipment owned cover limit i £500.00
Single owned item cover limit i £500.00
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £500.00
Avalanche closure cover limit i £200.00
Piste closure cover limit i £200.00
Ski equipment owned excess i £75.00
Ski equipment hired i £500.00
Single item limit for hired equipment i £500.00
Unused ski pass due to illness or injury i £1,250.00
2 stars
Ski equipment owned cover limit i £500.00
Single owned item cover limit i £500.00
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £500.00
Avalanche closure cover limit i £200.00
Piste closure cover limit i £200.00
Ski equipment owned excess i £175.00
Ski equipment hired i £500.00
Single item limit for hired equipment i £500.00
Unused ski pass due to illness or injury i £1,250.00
2 stars
Ski equipment owned cover limit i £500.00
Single owned item cover limit i £500.00
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £500.00
Avalanche closure cover limit i £200.00
Piste closure cover limit i £200.00
Ski equipment owned excess i £150.00
Ski equipment hired i £500.00
Single item limit for hired equipment i £500.00
Unused ski pass due to illness or injury i £1,250.00