Santander

Santander is the fifth largest UK bank and it is owned by Spanish banking giant, the Santander Group. Santander entered the UK in 2004 when it bought the building society Abbey National. IT went on to buy two more building societies - Alliance & Leicester and Bradford & Bingley - in the wake of the financial crisis. 

Santander offers a full range of banking products, including current accounts, savings accounts, credit cards and personal loans. It’s also one of the largest mortgage providers in the UK. 

It offers several insurance products, with its home and life policies being underwritten by Aviva. Its car insurance product is provided by the BISL and its travel insurance by Chubb European Group SE.

Santander
Visit provider's website

We don't get paid for any links on our site.

Bank accounts

Ranked 24th of 28 providers reviewed.

Customer happiness 60.23%
Customer trust 56.08%
Complaints performance 58.68%
Transparency rating 69.33%
Fairer Finance score
Reviewed Spring 2022
61%
Gold ribbon: first place

Car insurance

Ranked 3rd of 53 providers reviewed.

Customer happiness 75.78%
Customer trust 70.31%
Complaints performance 78.95%
Transparency rating 70.19%
Fairer Finance score
Reviewed Spring 2022
74%

Credit cards

Ranked 22nd of 31 providers reviewed.

Customer happiness 60.59%
Customer trust 56.81%
Complaints performance 58.63%
Transparency rating 51.64%
Fairer Finance score
Reviewed Spring 2022
57%
Gold ribbon: first place

Home insurance (building and contents)

Ranked 9th of 49 providers reviewed.

Customer happiness 64.63%
Customer trust 59.02%
Complaints performance 74.51%
Transparency rating 75.63%
Fairer Finance score
Reviewed Spring 2022
68%

Investing and pensions

Our ratings for Investing and pensions are hosted exclusively on The Times Money Mentor site.

Go there now to find out how we rated this product.

Life insurance

Ranked 20th of 26 providers reviewed.

Claims score 84.50%
Complaints performance 84.92%
Transparency rating 47.47%
Fairer Finance score
Reviewed Spring 2022
72%

Mortgages

Ranked 14th of 21 providers reviewed.

Customer happiness 56.39%
Customer trust 51.42%
Complaints performance 77.2%
Transparency rating 59.1%
Fairer Finance score
Reviewed Spring 2022
61%

Personal loans

Ranked 20th of 25 providers reviewed.

Customer happiness 61.94%
Customer trust 56.95%
Complaints performance 58.67%
Transparency rating 48.7%
Fairer Finance score
Reviewed Spring 2022
57%

Savings accounts

Ranked 44th of 49 providers reviewed.

Customer happiness 47.36%
Customer trust 55.05%
Complaints performance 58.67%
Transparency rating 62.69%
Fairer Finance score
Reviewed Spring 2022
56%
Gold ribbon: first place

Travel insurance

Ranked 7th of 39 providers reviewed.

Customer happiness 52.53%
Customer trust 61.36%
Complaints performance 74.5%
Transparency rating 47.33%
Fairer Finance score
Reviewed Spring 2022
59%

Bank accounts

Basic bank accounts

Santander

Basic Current Account

5 stars
Cash withdrawal fee in UK (own bank) i £0.00
Annual fee i £0.00
Part of FSCS i
Faster Payment limit i £100,000.00
Maximum cash machine withdrawal per day i £300.00

Current accounts

Santander

Everyday Current Account

4 stars
Annual fee i £0.00
Maximum cash machine withdrawal per day i £300.00
Part of FSCS i
Cash withdrawal fee in UK (own bank) i £0.00
Card payment fee (£) i £0.00
App capability? i

Foreign use bank accounts

Santander

1-2-3 Current Account

1 stars
Foreign cash withdrawal fee i 2.95%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 2.95%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Santander

1-2-3 Lite Current Account

1 stars
Foreign cash withdrawal fee i 2.95%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 2.95%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Santander

Everyday Current Account

1 stars
Foreign cash withdrawal fee i 2.95%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 2.95%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Santander

Select Current Account

1 stars
Foreign cash withdrawal fee i 2.95%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 2.95%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Santander

Basic Current Account

1 stars
Foreign cash withdrawal fee i 2.95%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 2.95%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Santander

1-2-3 Student Current Account

1 stars
Foreign cash withdrawal fee i 2.95%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 2.95%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Overdrafts

Santander

Select Current Account

5 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £500.00
Arranged overdraft interest rate (representative EAR) i 39.94%

Santander

Everyday Current Account

1 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £0.00
Arranged overdraft interest rate (representative EAR) i 39.94%

Santander

1-2-3 Current Account

1 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £0.00
Arranged overdraft interest rate (representative EAR) i 39.94%

Santander

1-2-3 Lite Current Account

1 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £0.00
Arranged overdraft interest rate (representative EAR) i 39.94%

Premium bank accounts

Santander

1-2-3 Current Account

1 stars
Add-ons, cashback and rewards i Cashback on bills: 1% on mortgage; 1% on mobile, broadband, home phone, and paid-for TV packages; 1% on council tax bills; 2% on gas and electricity bills; 2% on Santander home and life insurance premiums; 3% on water bills; £5 per month cashback limit for each tier; Up to 15% cashback with retail offers
Part of FSCS or international equivalent i

Santander

1-2-3 Lite Current Account

1 stars
Add-ons, cashback and rewards i Cashback on bills: 1% on mortgage; 1% on mobile, broadband, home phone, and paid-for TV packages; 1% on council tax bills; 2% on gas and electricity bills; 2% on Santander home and life insurance premiums; 3% on water bills; £5 per month cashback limit for each tier; Up to 15% cashback with retail offers
Part of FSCS or international equivalent i

Student bank accounts

Santander

1-2-3 Student Current Account

5 stars
Arranged overdraft limit i £1500 in years 1-3, £1800 in year 4, £2000 in year 5
Tiered repayment of overdraft i
Switching / sign up incentive i 4 year 16-25 railcard

Car insurance

Santander

Car Insurance (with RAC Breakdown and Guaranteed Replacement Car cover)

3 stars
Cover limit for lost keys i £0.00
Courtesy car for duration of repair i
Uninsured driver promise i
Cover for replacing original audio/visual equipment i Unlimited
Windscreen repair excess i £0.00
Windscreen replacement excess i £75.00
Repairs guarantee (years) i 3 years
New car replacement i
Cover limit for stolen keys i £500.00
24hr helpline available i
Courtesy car provided if stolen / total loss i
Vandalism i

Santander

Car Insurance

2 stars
Cover limit for lost keys i £0.00
Courtesy car for duration of repair i
Uninsured driver promise i
Cover for replacing original audio/visual equipment i Unlimited
Windscreen repair excess i £0.00
Windscreen replacement excess i £75.00
Repairs guarantee (years) i 3 years
New car replacement i
Cover limit for stolen keys i £500.00
24hr helpline available i
Courtesy car provided if stolen / total loss i
Vandalism i

Credit cards

0% balance transfer credit cards

Santander

Everyday No Balance Transfer Fee Credit Card

5 stars
Duration of 0% balance transfer offer period i 21 months
Balance transfer fee during promotional period i 0%
Representative APR i 21.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 0%
Representative balance transfer rate i 1.677%
Risk based? i

Santander

All In One Credit Card

4 stars
Duration of 0% balance transfer offer period i 26 months
Balance transfer fee during promotional period i 0%
Representative APR i 24.7%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 0%
Representative balance transfer rate i 1.457%
Risk based? i

Santander

Everyday Long Term Balance Transfer Credit Card

3 stars
Duration of 0% balance transfer offer period i 33 months
Balance transfer fee during promotional period i 2.65%
Representative APR i 21.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 2.65%
Representative balance transfer rate i 1.677%
Risk based? i

Santander

World Elite

2 stars
Duration of 0% balance transfer offer period i 18 months
Balance transfer fee during promotional period i 0%
Representative APR i 49.8%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 0%
Representative balance transfer rate i 1.457%
Risk based? i

0% purchase credit cards

Santander

All In One Credit Card

4 stars
Duration of purchases offer period i 23 months
Representative APR i 24.7%
Highest APR i 24.7%
Purchase rate during promotional period i 0%
Representative purchase rate i 1.457%
Number of days before interest is charged on purchases i 56 days
Risk based? i

Santander

Everyday No Balance Transfer Fee Credit Card

3 stars
Duration of purchases offer period i 3 months
Representative APR i 21.9%
Highest APR i 21.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 1.677%
Number of days before interest is charged on purchases i 56 days
Risk based? i

Santander

Everyday Long Term Balance Transfer Credit Card

3 stars
Duration of purchases offer period i 3 months
Representative APR i 21.9%
Highest APR i 21.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 1.677%
Number of days before interest is charged on purchases i 56 days
Risk based? i

Santander

World Elite

1 stars
Duration of purchases offer period i 18 months
Representative APR i 49.8%
Highest APR i 49.8%
Purchase rate during promotional period i 0%
Representative purchase rate i 1.457%
Number of days before interest is charged on purchases i 56 days
Risk based? i

Cashback and reward credit cards

Santander

World Elite

5 stars
Reward extras i Up to 15% cashback with participating retailers. Access to airport lounges, access to Mastercard’s Concierge Lifestyle Managers, access to Mastercard Priceless Cities experiences, Boingo Wi-Fi access for up to 4 devices, 40% off Santander travel insurance; Spend £500 abroad in the local currency and earn 1% cashback on the total spend over the period (offer applies from 13th June - 18th September 2022)
Representative APR i 49.8%
Risk based? i
Annual fee in first year i £180.00
Annual fee after first year i £180.00
Foreign purchase fee i 0%

Santander

All In One Credit Card

1 stars
Reward extras i Spend £500 abroad in the local currency and earn 1% cashback on the total spend over the period (offer applies from 13th June - 18th September 2022)
Representative APR i 24.7%
Risk based? i
Annual fee in first year i £36.00
Annual fee after first year i £36.00
Foreign purchase fee i 0%

Foreign use credit cards

Santander

All In One Credit Card

3 stars
Foreign purchase fee i 0%
Foreign withdrawal fee i 3%
Representative APR i 24.7%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.457%

Santander

World Elite

2 stars
Foreign purchase fee i 0%
Foreign withdrawal fee i 3%
Representative APR i 49.8%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.457%

Santander

Everyday Long Term Balance Transfer Credit Card

1 stars
Foreign purchase fee i 2.95%
Foreign withdrawal fee i 3%
Representative APR i 21.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.677%

Santander

Everyday No Balance Transfer Fee Credit Card

1 stars
Foreign purchase fee i 2.95%
Foreign withdrawal fee i 3%
Representative APR i 21.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.677%

Home insurance (building and contents)

Santander

Plus cover Home Insurance

3 stars
Matching sets (Contents) i
Theft from outbuildings cover limit i £2,500.00
Escape of water excess i £450.00
Garden plants i
Alternative accommodation cover limit for contents i Sum insured
Alternative accommodation cover limit for buildings i sum insured
Cover for keys if lost i Sum insured
Money in the home i £500.00
Replace belongings new for old i
24hr helpline i
Dual Contents i

Santander

Classic Home Insurance

2 stars
Matching sets (Contents) i
Theft from outbuildings cover limit i £750.00
Escape of water excess i £450.00
Garden plants i
Alternative accommodation cover limit for contents i £25,000.00
Alternative accommodation cover limit for buildings i £25,000.00
Cover for keys if lost i £250.00
Money in the home i £500.00
Replace belongings new for old i
24hr helpline i
Dual Contents i

Buildings insurance

Santander

Plus cover Home Insurance

4 stars
Trace and Access i £5,000.00
Cover for keys if lost i Sum insured
Matching sets i
Rainfall (mm) i Not Defined
Alternative accommodation cover limit i sum insured
Cover for keys if stolen i Sum insured
Compulsory excess i £100.00
Escape of water excess i £550.00
24hr helpline i
Property owner liability i £5,000,000.00

Santander

Classic Home Insurance

2 stars
Trace and Access i £2,500.00
Cover for keys if lost i £250.00
Matching sets i
Rainfall (mm) i Not Defined
Alternative accommodation cover limit i £25,000.00
Cover for keys if stolen i £250.00
Compulsory excess i £100.00
Escape of water excess i £550.00
24hr helpline i
Property owner liability i £5,000,000.00

Contents insurance

Santander

Classic Home Insurance

4 stars
Matching sets i
Cover for keys if lost i £250.00
Theft from outbuildings cover limit i £750.00
Cover limit for cycles in the home i Part of sum insured
Replace belongings new for old i
Cover for keys if stolen i £250.00
Money in the home cover limit i £500.00
Alternative accommodation cover limit i £25,000.00
24hr helpline i

Santander

Plus cover Home Insurance

4 stars
Matching sets i
Cover for keys if lost i Sum insured
Theft from outbuildings cover limit i £2,500.00
Cover limit for cycles in the home i Part of sum insured
Replace belongings new for old i
Cover for keys if stolen i Sum insured
Money in the home cover limit i £500.00
Alternative accommodation cover limit i Sum insured
24hr helpline i

Investing and pensions

Fund and Share Accounts (for high frequency trading)

Santander

Investment Account

Our ratings for Fund and Share Accounts (for high frequency trading) are hosted exclusively on The Times Money Mentor site.

Go there now to find out how we rated this product.

Fund and Share Accounts (for low frequency trading)

Santander

Investment Account

Our ratings for Fund and Share Accounts (for low frequency trading) are hosted exclusively on The Times Money Mentor site.

Go there now to find out how we rated this product.

Life insurance

Over 50s life insurance

Santander

Santander Over 50s Life Assurance

3 stars
Age when premiums stop i 90
Cover for accidental death in waiting period i Full payout
How long after policy is started can full benefits be claimed? i 12 months
Maximum age i 80
Payout for accidental death outside waiting period i 2x the cover
Can you reduce monthly payments? i
If a payment is missed, how long until the policy is cancelled? i 60 days
Does the policy offer the customer a proportionate amount of money back if they choose to cancel after paying 50% or more of the scheduled monthly payments? i
Discount offered with a funeral provider? i

Travel insurance

Annual multi-trip insurance

Santander

Travel Insurance

4 stars
Medical excess i £75.00
Personal Possessions and Baggage - damaged, lost or stolen- cover limit i £2,000.00
Cancelling before travel cover limit i £5,000.00
Emergency medical cover and repatriation cover limit i Unlimited
Mental health cover i
Personal money i £500.00
Combined passport & travel cover limit i £300.00
Cutting trip short cover limit i £5,000.00
Abandoning your trip cover limit i £5,000.00
Natural disaster relocation cover i
Natural disaster baggage cover i
Max trip duration i 31 days

Single trip insurance

Santander

Travel Insurance

4 stars
Cancelling before travel cover limit i £5,000.00
Medical excess i £75.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £2,000.00
Cutting trip short cover limit i £5,000.00
Missed departure cover limit i £1,000.00
Abandoning your trip cover limit i £5,000.00
Emergency medical cover and repatriation cover limit i Unlimited
Personal money i £500.00
Combined passport & travel cover limit i £300.00

Travel insurance add-on: cruise cover

Santander

Travel Insurance

3 stars
Missed port departure cover limit i £1,000.00
Re-joining a cruise cover limit i £1,000.00
Cabin confinement cover limit i £1,000.00
Missed port departure excess i £75.00
Timetable/itinerary change cover limit i £0.00
Unused excursions cover limit i £500.00

Travel insurance add-on: winter sports

Santander

Travel Insurance

5 stars
Ski equipment owned cover limit i £1,000.00
Single owned item cover limit i £500.00
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £500.00
Avalanche closure cover limit i £500.00
Piste closure cover limit i £500.00
Ski equipment owned excess i £70.00
Ski equipment hired i £400.00
Single item limit for hired equipment i £400.00
Unused ski pass due to illness or injury i £500.00

Travel Insurance Covid-19 Cover

Santander

Travel Insurance

1 stars
Cancellation cover for if policy holder has covid (confirmed either by test result or doctor's note) within 14 days of departure date? i
Cover for change in the FCDO advice whilst on trip? e.g. between when you fly out and come home?
Does the policy cover medical cover if you catch Covid-19?
Cancellation cover for if travel companion has covid-19 (confirmed either by test result or doctor's note) within 14 days of departure date? i
Cancellation cover due to a close relative having covid-19 and is admitted to hospital (this person is not travelling but you cancel trip to stay near them)
Cancellation/curtailment: bereavement of a close relative due to Covid
Cancellation/curtailment cover if denied boarding by airline because displaying symptoms?
Cover for all aspects of the policy, (EXCEPT cancellation and curtailment) for change in the FCDO advice between when you book and departure?
No additional premium to extend policy due to getting covid-19 (for days of trip extended)