The Automobile Association is best known for rescuing drivers in distress from the side of the road. And you may have learnt to drive with an instructor affiliated with its driving school. But it also has a large banking division, offering savings accounts, credit cards and other financial products.
The AA became a public company in 2014 when it was floated on the stock market. It is part of the FTSE 250.
Its credit card, savings and personal loan products are supplied by the Bank of Ireland, which also runs the Post Office's financial services business. The AA's insurance business is run separately to this.
For insurance products, the AA operates as a broker. It passes car insurance customers on to a number of different insurance underwriters.
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Our unique Customer Experience Ratings help consumers find companies that offer a good service.
Breakdown Cover
Ranked 1st of 16 providers reviewed
| Customer happiness score | 62.4% |
|---|---|
| Customer trust score | 63.63% |
| Transparency rating | 76.37% |
|
Fairer Finance Score Reviewed Autumn 2026 |
63.91% |
Car insurance
Ranked 10th of 49 providers reviewed
| Customer happiness score | 61.31% |
|---|---|
| Customer trust score | 63.43% |
| Complaints performance | 62.39% |
| Transparency rating | 76.95% |
|
Fairer Finance Score Reviewed Autumn 2026 |
66.02% |
Home insurance (building and contents)
Ranked 19th of 47 providers reviewed
| Customer happiness score | 60.38% |
|---|---|
| Customer trust score | 56.5% |
| Complaints performance | 65.52% |
| Transparency rating | 79.37% |
|
Fairer Finance Score Reviewed Autumn 2026 |
65.44% |