esure

esure is a large UK insurance company listed on the London Stock Exchange and the FTSE 250 Index.

esure owns a number of other brands, including Sheila's Wheels, and the comparison site Go Compare.

It has historically focused its efforts on the car insurance market but is now a major provider of home, pet and travel insurance as well.

esure
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Car insurance

Ranked 34th of 51 providers reviewed.

Customer happiness 55%
Customer trust 41%
Complaints performance 84%
Transparency rating 38%
Fairer Finance score
Reviewed Spring 2019
55%

Home insurance

Ranked 37th of 47 providers reviewed.

Customer happiness 55%
Customer trust 42%
Complaints performance 84%
Transparency rating 31%
Fairer Finance score
Reviewed Spring 2019
53%

Travel insurance

Ranked 26th of 59 providers reviewed.

Customer happiness 51%
Customer trust 54%
Complaints performance 66%
Transparency rating 41%
Fairer Finance score
Reviewed Spring 2019
53%

Car insurance

esure

Motor Insurance

3 stars
Cover for keys/locks if lost i £0
Uninsured driver promise i
Courtesy car for duration of repair i
Windscreen repair excess i £15
Windscreen replacement excess i £100
Cover for keys/locks if stolen i £500
Cover for replacing original audio/visual equipment i Unlimited
24hr helpline available i
Repairs guarantee (years) i 5 years
Courtesy car provided if stolen / total loss i

Home insurance

esure

Home Insurance

4 stars
Escape of water excess i £350
Matching sets i
Theft from outbuildings i £2,000
24hr helpline i
Alternative accommodation i £75,000
Cover for keys/locks if lost i £1,000
Money in the home i £750
New for old i

Buildings insurance

esure

Home Insurance

4 stars
Trace & access i £5,000
Matching sets i
Cover for keys/locks if lost i £1,000
Compulsory excess i £100
Escape of water excess i £350
Alternative accommodation cover limit i £75,000
Cover for keys/locks if stolen i £1,000
Property owner liability i £2,000,000
24hr helpline i

Contents insurance

esure

Home Insurance

4 stars
Theft from outbuildings i £2,000
Matching sets i
Cover for keys/locks if lost i £1,000
Cycles included whilst in the home i £500
New for old i
Alternative accomodation i £10,000
Money in the home i £750
Cover for keys/locks if stolen i £1,000
24hr helpline i

Travel insurance

Annual multi-trip insurance

esure

Extra

5 stars
Medical excess i £25
Cancelling before travel i £7,500
Personal possessions & baggage - damaged, lost or stolen i £2,500
Max trip duration i 62 days
Emergency medical cover and repatriation i £20,000,000
Cutting trip short/curtailment i £7,500
Abandoning your trip i £7,500
Lost or stolen cash i £500
Combined passport & travel i £250
Natural disaster relocation cover i
Natural disaster baggage cover i
Mental health cover i

esure

Essential

4 stars
Medical excess i £100
Cancelling before travel i £3,000
Personal possessions & baggage - damaged, lost or stolen i £1,500
Max trip duration i 31 days
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £3,000
Abandoning your trip i £3,000
Lost or stolen cash i £150
Combined passport & travel i £150
Natural disaster relocation cover i
Natural disaster baggage cover i
Mental health cover i

esure

Classic

4 stars
Medical excess i £50
Cancelling before travel i £5,000
Personal possessions & baggage - damaged, lost or stolen i £2,000
Max trip duration i 45 days
Emergency medical cover and repatriation i £15,000,000
Cutting trip short/curtailment i £5,000
Abandoning your trip i £5,000
Lost or stolen cash i £300
Combined passport & travel i £200
Natural disaster relocation cover i
Natural disaster baggage cover i
Mental health cover i

Single trip insurance

esure

Extra

5 stars
Medical excess i £25
Cancelling before travel i £7,500
Personal possessions and baggage - damaged, lost or stolen i £2,500
Emergency medical cover and repatriation i £20,000,000
Cutting trip short/curtailment i £7,500
Missed departure i £1,000
Abandoning your trip i £7,500
Lost or stolen cash i £500
Combined passport & travel i £250

esure

Essential

4 stars
Medical excess i £100
Cancelling before travel i £3,000
Personal possessions and baggage - damaged, lost or stolen i £1,500
Emergency medical cover and repatriation i £10,000,000
Cutting trip short/curtailment i £3,000
Missed departure i £300
Abandoning your trip i £3,000
Lost or stolen cash i £150
Combined passport & travel i £150

esure

Classic

4 stars
Medical excess i £50
Cancelling before travel i £5,000
Personal possessions and baggage - damaged, lost or stolen i £2,000
Emergency medical cover and repatriation i £15,000,000
Cutting trip short/curtailment i £5,000
Missed departure i £800
Abandoning your trip i £5,000
Lost or stolen cash i £300
Combined passport & travel i £200

Travel insurance add-ons

Cruise add-on

esure

Essential

1 stars
Missed port departure i £0
Re-joining a cruise i £0
Cabin confinement i £250
Missed port departure excess i
Timetable/itinerary change i £500
Unused excursions i £300

esure

Classic

1 stars
Missed port departure i £0
Re-joining a cruise i £0
Cabin confinement i £375
Missed port departure excess i
Timetable/itinerary change i £750
Unused excursions i £500

esure

Extra

1 stars
Missed port departure i £0
Re-joining a cruise i £0
Cabin confinement i £500
Missed port departure excess i
Timetable/itinerary change i £1,000
Unused excursions i £750

Winter sports add-on

esure

Classic

3 stars
Ski equipment owned i £750
Single item limit for owned equipment i £500
Hiring replacement winter sports equipment i £400
Ski equipment owned excess i £50
Ski equipment hired i £500
Single item limit for hired equipment i £500
Avalanche closure i £400
Piste closure i £400
Unused ski pass due to illness or injury i £400

esure

Extra

3 stars
Ski equipment owned i £1,000
Single item limit for owned equipment i £500
Hiring replacement winter sports equipment i £500
Ski equipment owned excess i £25
Ski equipment hired i £750
Single item limit for hired equipment i £500
Avalanche closure i £500
Piste closure i £500
Unused ski pass due to illness or injury i £500

esure

Essential

2 stars
Ski equipment owned i £500
Single item limit for owned equipment i £250
Hiring replacement winter sports equipment i £300
Ski equipment owned excess i £100
Ski equipment hired i £150
Single item limit for hired equipment i £250
Avalanche closure i £300
Piste closure i £300
Unused ski pass due to illness or injury i £300