esure

esure is a large UK insurance company that owns other brands, including Sheila's Wheels and First Alternative. It was founded in 2000.

They provide car, home, and travel insurance. 

Their headquarters are based in Surrey, UK.


esure
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Car insurance

Ranked 41st of 56 providers reviewed.

Customer happiness 58.47%
Customer trust 46.98%
Complaints performance 79.36%
Transparency rating 55.87%
Fairer Finance score
Reviewed Spring 2021
60%

Home insurance (building and contents)

Ranked 43rd of 52 providers reviewed.

Customer happiness 55.45%
Customer trust 47.88%
Complaints performance 80.04%
Transparency rating 49.72%
Fairer Finance score
Reviewed Spring 2021
58%

Travel insurance

Ranked 23rd of 53 providers reviewed.

Customer happiness 48.59%
Customer trust 43.55%
Complaints performance 66.65%
Transparency rating 44.86%
Fairer Finance score
Reviewed Spring 2021
51%

Car insurance

esure

Motor Insurance

3 stars
Cover limit for lost keys i £0
Courtesy car for duration of repair i
Uninsured driver promise i
Cover for replacing original audio/visual equipment i Unlimited
New car replacement
Windscreen repair excess i £15
Windscreen replacement excess i £100
Repairs guarantee (years) i 5 years
Cover limit for stolen keys i £500
24hr helpline available i
Courtesy car provided if stolen / total loss i

Home insurance (building and contents)

esure

Home Insurance

3 stars
Matching sets i
Theft from outbuildings cover limit i £2,000
Escape of water excess i £450
Alternative accommodation cover limit i £75,000
Cover for keys if lost i £1,000
Money in the home i £750
Replace belongings new for old i
24hr helpline i

Buildings insurance

esure

Home Insurance

3 stars
Finding & repairing a leak cover limit i £5,000
Cover for keys if lost i £1,000
Matching sets i
Alternative accommodation cover limit i £75,000
Cover for keys if stolen i £1,000
Compulsory excess i £125
Escape of water excess i £450
24hr helpline i
Property owner liability i £2,000,000

Contents insurance

esure

Home Insurance

3 stars
Theft from outbuildings cover limit i £2,000
Matching sets i
Cover for keys if lost i £1,000
Cover limit for cycles in the home i £500
Replace belongings new for old i
Alternative accommodation cover limit i £10,000
Money in the home cover limit i £750
Cover for keys if stolen i £1,000
24hr helpline i