In November 2018, The Times newspaper published an investigation into Travel Insurance Facilities (TIF), which provides insurance for Puffin Insurance. TIF refutes the allegations and is contesting them through the courts. Until this case is resolved, we have removed our ratings of TIF's products.

Puffin Insurance is an online insurance provider providing travel and pet insurance. Their travel insurance offer cover to people aged 15-85, including those with pre-existing medical conditions. Puffin Insurance aims to keep its overheads low in an effort to offer cheaper products than its competitors. Its travel insurance policies are underwritten by AXA. They are based in Cardiff, Wales with call centres within the UK.

Our product ratings for Puffin Insurance

Our product ratings are designed to help you choose a quality product. We rate policies on the key features that are most important for the majority of customers.

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Our customer experience ratings for Puffin Insurance

Our unique Customer Experience Ratings help consumers find companies that offer a good service.

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