Zopa

Zopa was founded in 2005 as a peer-to-peer lending company.

In 2017 Zopa became fully regulated by the Financial Conduct Authority so it could offer more financial products. In 2018 Zopa was awarded a banking licence to offer even more financial products.

In 2020 Zopa launched it's credit card, it also offers loans and savings accounts.

Their headquarters are based in London, UK, and they have an office in Barcelona.

Our product ratings are designed to help you choose a quality product. We rate policies on the key features that are most important for the majority of customers.

Bank accounts

4 products reviewed

Basic bank accounts

1 product reviewed

Zopa

Biscuit

Feature Value
Cash withdrawal fee in UK (own bank)
£0.00
Annual fee
£0.00
Part of FSCS Yes
Unpaid transaction fee
N/A
Bankers draft/cheque fee
Not available
Maximum cash machine withdrawal per day
£400.00
Monthly Fee
£0.00
Debit Cards

1 product reviewed

Zopa

Biscuit

Feature Value
Card payment fee (£)
£0.00
Debit card? Yes
Maximum cash machine withdrawal per day
£400.00
Number of Free Replacement Cards
N/A
Account Type
Basic
Monthly Fee
£0.00
Digital Accounts

1 product reviewed

Zopa

Biscuit

Feature Value
Annual fee
£0.00
Part of FSCS Yes
App Rating
4.7
Card payment fee (£)
£0.00
Maximum cash machine withdrawal per day
£400.00
Monthly Fee
£0.00
Foreign use bank accounts

1 product reviewed

Zopa

Biscuit

Feature Value
Foreign cash withdrawal fee
2%
Foreign cash withdrawal additional charge
£0.00
Foreign purchases fee
0%
Is there a limit on free cash withdrawals?
200
Monthly Fee
£0.00

Credit cards

2 products reviewed

Credit builder credit cards

1 product reviewed

Zopa

Credit Card

Feature Value
Representative APR
34.8%
Representative cash transaction interest rate
2.52%
Representative purchase rate
2.52%
Risk based? Yes
Initial minimum credit limit
£250.00
Foreign use credit cards

1 product reviewed

Zopa

Credit Card

Feature Value
Representative APR
34.8%
Foreign purchase fee
0%
Foreign withdrawal fee
0%
Number of days before interest is charged on non-sterling cash transactions
0 days

Investing and pensions

2 products reviewed

Ready-made General Investment Accounts

1 product reviewed

Zopa

Zopa Portfolio

Feature Value
Cost (Year 1)
£270.00
Account closure fee
£0.00
Charge for transferring investments to another platform
£0.00
Ready-made Stocks and Shares ISAs

1 product reviewed

Zopa

Zopa Portfolio

Feature Value
Cost (Year 1)
£270.00
Account closure fee
£0.00
Charge for transferring investments to another platform
£0.00

Personal loans

1 product reviewed

Zopa

Personal Loan

Feature Value
Representative APR (on £2,000 loan, 36 month term)
22.9%
Representative APR (on £5,000 loan, 36 month term)
22.9%
Representative APR (on £15000 loan, 36 month term)
22.9%
Unpaid Repayment Fee
£0.00
Early settlement fee (Days interest)
58 days
Minimum borrowing amount
£1,000.00
Maximum borrowing amount
£50,000.00
Minimum borrowing length
12 months
Maximum borrowing length
84 months

Savings Accounts

1 product reviewed

Easy Access Accounts

1 product reviewed

Zopa

Smart Saver - Access Pot

Feature Value
Interest Rate (AER)
2.95%
Balance Tiers
2.95% from £1
Minimum Opening Balance
£1.00
Withdrawal Penalty
N/A
Part of FSCS Yes
Bonus Rate
N/A

Savings Accounts (ISAs)

1 product reviewed

Easy Access ISAs

1 product reviewed

Zopa

Smart ISA - Access ISA pot

Feature Value
Interest Rate (AER)
3.25%
Minimum Opening Balance
£1.00
Part of FSCS Yes
Withdrawal Penalty
N/A

Our unique Customer Experience Ratings help consumers find companies that offer a good service.

Credit cards

Ranked 19th of 33 providers reviewed

Customer happiness score 51.34%
Customer trust score 51.42%
Complaints performance 73.92%
Transparency rating 73.06%

Fairer Finance Score

Reviewed Autumn 2026

 62.44%

Personal loans

Ranked 12th of 22 providers reviewed

Customer happiness score 66.3%
Customer trust score 54.65%
Complaints performance 73.92%
Transparency rating 70.74%

Fairer Finance Score

Reviewed Autumn 2026

 66.40%
Best phone customer service

Savings Accounts

Ranked 47th of 55 providers reviewed

Customer happiness score 73.06%
Customer trust score 57.38%
Complaints performance 73.92%
Transparency rating 54.46%

Fairer Finance Score

Reviewed Autumn 2026

 64.70%