Lloyds Bank

Lloyds Bank is one of the oldest banks in the UK, having been founded in Birmingham in 1765. It’s also the largest retail bank in the UK, with almost 2,000 branches across the country. 


It’s the main brand of Lloyds Banking Group, which is headquartered in London and listed on the London Stock Exchange. It’s a member of the FTSE 100.


Lloyds offers the full range of banking products, from current and savings accounts to personal loans, mortgages and credit cards. It also offers a range of insurance products. 

As well as the Lloyds brand, the group also owns Halifax, Bank of Scotland, MBNA, Scottish Widows and Birmingham Midshires.

Lloyds Bank
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Gold ribbon: first place

Bank accounts

Ranked 14th of 34 providers reviewed.

Customer happiness 58%
Customer trust 48%
Complaints performance 78%
Transparency rating 54%
Fairer Finance score
Reviewed Autumn 2019
59%

Car insurance

Ranked 46th of 53 providers reviewed.

Customer happiness 56%
Customer trust 52%
Complaints performance 63%
Transparency rating 43%
Fairer Finance score
Reviewed Autumn 2019
54%
Gold ribbon: first place

Credit cards

Ranked 11th of 32 providers reviewed.

Customer happiness 55%
Customer trust 47%
Complaints performance 78%
Transparency rating 52%
Fairer Finance score
Reviewed Autumn 2019
58%

Home insurance (building and contents)

Ranked 25th of 49 providers reviewed.

Customer happiness 53%
Customer trust 48%
Complaints performance 64%
Transparency rating 66%
Fairer Finance score
Reviewed Autumn 2019
58%

Investing and pensions

Our ratings for Investing and pensions are hosted exclusively on The Times Money Mentor site.

Go there now to find out how we rated this product.

Gold ribbon: first place

Life insurance

Ranked 6th of 24 providers reviewed.

Claims score 99.19%
Complaints performance 86%
Transparency rating 51%
Fairer Finance score
Reviewed Autumn 2019
76%
Gold ribbon: first place

Mortgages

Ranked 7th of 21 providers reviewed.

Customer happiness 56%
Customer trust 46%
Complaints performance 80%
Transparency rating 58%
Fairer Finance score
Reviewed Autumn 2019
60%
Gold ribbon: first place

Personal loans

Ranked 8th of 29 providers reviewed.

Customer happiness 53%
Customer trust 48%
Complaints performance 78%
Transparency rating 66%
Fairer Finance score
Reviewed Autumn 2019
61%

Savings accounts

Ranked 24th of 46 providers reviewed.

Customer happiness 46%
Customer trust 48%
Complaints performance 78%
Transparency rating 58%
Fairer Finance score
Reviewed Autumn 2019
57%

Bank accounts

Basic bank accounts

Lloyds Bank

Basic Account

4 stars
Faster Payment limit i £50,000
Maximum cash machine withdrawal per day i £500
Part of FSCS i

Current accounts

Lloyds Bank

Classic Account

4 stars
Faster Payment limit i £50,000
Maximum cash machine withdrawal per day i £500
Part of FSCS i
Cash withdrawal fee in UK (own bank) i £0
Card payment fee (£) i £0
App capability? i

Foreign use bank accounts

Lloyds Bank

Platinum Account

2 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £1.50
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i

Lloyds Bank

Club Lloyds Platinum Account

2 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £1.50
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i

Lloyds Bank

Classic Account

2 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £1.50
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i

Lloyds Bank

Club Lloyds

2 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £1.50
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i

Lloyds Bank

Student Account

2 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £1.50
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i

Lloyds Bank

Graduate Account

2 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £1.50
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i

Lloyds Bank

Basic Account

2 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £1.50
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i

Premium bank accounts

Lloyds Bank

Club Lloyds Platinum Account

4 stars
Estimated amount of money customers get back (minus annual fee) i £195.83
Maximum cash daily withdrawal ATM (domestic) i £500
Part of FSCS or international equivalent i

Lloyds Bank

Platinum Account

3 stars
Estimated amount of money customers get back (minus annual fee) i £79.54
Maximum cash daily withdrawal ATM (domestic) i £500
Part of FSCS or international equivalent i

Lloyds Bank

Club Lloyds

3 stars
Estimated amount of money customers get back (minus annual fee) i £116.29
Maximum cash daily withdrawal ATM (domestic) i £500
Part of FSCS or international equivalent i

Student bank accounts

Lloyds Bank

Graduate Account

5 stars
Arranged overdraft limit i £2,000
Tiered repayment of overdraft i £2k/1.5k/1k - each year
Switching / sign up incentive i

Lloyds Bank

Student Account

4 stars
Arranged overdraft limit i £2,000
Tiered repayment of overdraft i £2k/1.5k/1k - each year
Switching / sign up incentive i

Car insurance

Lloyds Bank

Car Insurance (with guaranteed replacement car, keycare and RAC breakdown)

3 stars
Cover limit for lost keys i £1,000
Uninsured driver promise i
Courtesy car for duration of repair i
Windscreen repair excess i £0
Windscreen replacement excess i £75
Cover limit for stolen keys i £1,000
Cover for replacing original audio/visual equipment i Unlimited
24hr helpline available i 75
Repairs guarantee (years) i 3 years
Courtesy car provided if stolen / total loss i

Lloyds Bank

Car Insurance

2 stars
Cover limit for lost keys i £0
Uninsured driver promise i
Courtesy car for duration of repair i
Windscreen repair excess i £0
Windscreen replacement excess i £75
Cover limit for stolen keys i £500
Cover for replacing original audio/visual equipment i Unlimited
24hr helpline available i 75
Repairs guarantee (years) i 3 years
Courtesy car provided if stolen / total loss i

Credit cards

0% balance transfer credit cards

Lloyds Bank

No Fee 0% Balance Transfer

5 stars
Duration of balance transfer offer period i 15 months
Balance transfer fee during promotional period i 0%
Representative APR i 19.90%
Risk based? i
Balance transfer rate during promotional period i 0%
Representative balance transfer rate i 1.53%

Lloyds Bank

Low Fee 0% Balance Transfer

4 stars
Duration of balance transfer offer period i 24 months
Balance transfer fee during promotional period i 1.50%
Representative APR i 19.90%
Risk based? i
Balance transfer rate during promotional period i 0%
Representative balance transfer rate i 1.53%

Lloyds Bank

Our longest 0% Balance Transfer

4 stars
Duration of balance transfer offer period i 28 months
Balance transfer fee during promotional period i 3%
Representative APR i 19.90%
Risk based? i
Balance transfer rate during promotional period i 0%
Representative balance transfer rate i 1.53%

Lloyds Bank

0% Purchase and Balance Transfer

4 stars
Duration of balance transfer offer period i 20 months
Balance transfer fee during promotional period i 3%
Representative APR i 19.90%
Risk based? i
Balance transfer rate during promotional period i 0%
Representative balance transfer rate i 1.53%

0% purchase credit cards

Lloyds Bank

0% Purchase and Balance Transfer

5 stars
Duration of purchases offer period i 20 months
Representative APR i 19.90%
Highest APR i 19.90%
Risk based? i
Purchase rate during promotional period i 0%
Representative purchase rate i 1.53%
Number of days before interest is charged on purchases i 56 days

Lloyds Bank

Low Fee 0% Balance Transfer

4 stars
Duration of purchases offer period i 12 months
Representative APR i 19.90%
Highest APR i 19.90%
Risk based? i
Purchase rate during promotional period i 0%
Representative purchase rate i 1.53%
Number of days before interest is charged on purchases i 56 days

Lloyds Bank

Our longest 0% Balance Transfer

3 stars
Duration of purchases offer period i 3 months
Representative APR i 19.90%
Highest APR i 19.90%
Risk based? i
Purchase rate during promotional period i 0%
Representative purchase rate i 1.53%
Number of days before interest is charged on purchases i 56 days

Lloyds Bank

No Fee 0% Balance Transfer

3 stars
Duration of purchases offer period i 6 months
Representative APR i 19.90%
Highest APR i 19.90%
Risk based? i
Purchase rate during promotional period i 0%
Representative purchase rate i 1.53%
Number of days before interest is charged on purchases i 56 days

Foreign use credit cards

Lloyds Bank

Low Fee 0% Balance Transfer

1 stars
Representative APR i 19.90%
Foreign purchase fee i 2.95%
Foreign withdrawal fee i 3%
Risk based? i
Number of days before interest is charged on non-sterling cash transactions i 0 days
Representative purchase rate i 1.53%

Lloyds Bank

Our longest 0% Balance Transfer

1 stars
Representative APR i 19.90%
Foreign purchase fee i 2.95%
Foreign withdrawal fee i 3%
Risk based? i
Number of days before interest is charged on non-sterling cash transactions i 0 days
Representative purchase rate i 1.53%

Lloyds Bank

No Fee 0% Balance Transfer

1 stars
Representative APR i 19.90%
Foreign purchase fee i 2.95%
Foreign withdrawal fee i 3%
Risk based? i
Number of days before interest is charged on non-sterling cash transactions i 0 days
Representative purchase rate i 1.53%

Lloyds Bank

0% Purchase and Balance Transfer

1 stars
Representative APR i 19.90%
Foreign purchase fee i 2.95%
Foreign withdrawal fee i 3%
Risk based? i
Number of days before interest is charged on non-sterling cash transactions i 0 days
Representative purchase rate i 1.53%

Lloyds Bank

Low Rate

1 stars
Representative APR i 9.90%
Foreign purchase fee i 2.95%
Foreign withdrawal fee i 3%
Risk based? i
Number of days before interest is charged on non-sterling cash transactions i 0 days
Representative purchase rate i 0.79%

Low rate credit cards

Lloyds Bank

Low Rate

4 stars
Representative APR i 9.90%
Representative cash transaction interest rate i 0.79%
Representative purchase rate i 0.79%
Risk based? i
Representative balance transfer rate i 0.79%
Representative money transfer rate i 0.79%

Money transfer credit cards

Lloyds Bank

Low Fee 0% Balance Transfer

1 stars
Money transfer rate during promotional period i
Duration of money transfer offer period i
Representative APR i 19.90%
Risk based? i
Money transfer fee during promotional period i
Representative cash transaction interest rate i 1.53%

Lloyds Bank

Our longest 0% Balance Transfer

1 stars
Money transfer rate during promotional period i
Duration of money transfer offer period i
Representative APR i 19.90%
Risk based? i
Money transfer fee during promotional period i
Representative cash transaction interest rate i 1.53%

Lloyds Bank

No Fee 0% Balance Transfer

1 stars
Money transfer rate during promotional period i
Duration of money transfer offer period i
Representative APR i 19.90%
Risk based? i
Money transfer fee during promotional period i
Representative cash transaction interest rate i 1.53%

Lloyds Bank

0% Purchase and Balance Transfer

1 stars
Money transfer rate during promotional period i
Duration of money transfer offer period i
Representative APR i 19.90%
Risk based? i
Money transfer fee during promotional period i
Representative cash transaction interest rate i 1.53%

Lloyds Bank

Low Rate

1 stars
Money transfer rate during promotional period i
Duration of money transfer offer period i
Representative APR i 9.90%
Risk based? i
Money transfer fee during promotional period i
Representative cash transaction interest rate i 0.79%

Home insurance (building and contents)

Lloyds Bank

Home Insurance Premier

4 stars
Escape of water excess i £50
Matching sets i
Theft from outbuildings cover limit i £10,000
24hr helpline i
Alternative accommodation cover limit i £100,000
Cover for keys if lost i Sum insured
Money in the home i £1,000
Replace belongings new for old i

Lloyds Bank

Home Insurance

3 stars
Escape of water excess i £500
Matching sets i
Theft from outbuildings cover limit i £0
24hr helpline i
Alternative accommodation cover limit i £30,000
Cover for keys if lost i £250
Money in the home i £500
Replace belongings new for old i

Buildings insurance

Lloyds Bank

Home Insurance Premier

4 stars
Finding & repairing a leak cover limit i £5,000
Matching sets i
Cover for keys if lost i Sum insured
Compulsory excess i £50
Escape of water excess i £50
Alternative accommodation cover limit i £100,000
Cover for keys if stolen i Sum insured
Property owner liability i £2,000,000
24hr helpline i

Lloyds Bank

Home Insurance

3 stars
Finding & repairing a leak cover limit i £5,000
Matching sets i
Cover for keys if lost i £250
Compulsory excess i £100
Escape of water excess i £500
Alternative accommodation cover limit i £30,000
Cover for keys if stolen i £250
Property owner liability i £1,000,000
24hr helpline i

Contents insurance

Lloyds Bank

Home Insurance Premier

4 stars
Theft from outbuildings cover limit i £10,000
Matching sets i
Cover for keys if lost i Sum insured
Cover limit for cycles in the home i £500
Replace belongings new for old i
Alternative accommodation cover limit i £30,000
Money in the home cover limit i £1,000
Cover for keys if stolen i £250
24hr helpline i

Lloyds Bank

Home Insurance

3 stars
Theft from outbuildings cover limit i £0
Matching sets i
Cover for keys if lost i £250
Cover limit for cycles in the home i £500
Replace belongings new for old i
Alternative accommodation cover limit i £20,000
Money in the home cover limit i £500
Cover for keys if stolen i Sum insured
24hr helpline i

Investing and pensions

Fund and Share Accounts (for high frequency trading)

Lloyds Bank

Share Dealing Account

Our ratings for Fund and Share Accounts (for high frequency trading) are hosted exclusively on The Times Money Mentor site.

Go there now to find out how we rated this product.

Fund and Share Accounts (for low frequency trading)

Lloyds Bank

Share Dealing Account

Our ratings for Fund and Share Accounts (for low frequency trading) are hosted exclusively on The Times Money Mentor site.

Go there now to find out how we rated this product.