Lloyds Bank

Lloyds Bank is one of the oldest banks in the UK, having been founded in Birmingham in 1765. It’s also the largest retail bank in the UK, with almost 2,000 branches across the country. 


It’s the main brand of Lloyds Banking Group, which is headquartered in London and listed on the London Stock Exchange. It’s a member of the FTSE 100.


Lloyds offers the full range of banking products, from current and savings accounts to personal loans, mortgages and credit cards. It also offers a range of insurance products. 

As well as the Lloyds brand, the group also owns Halifax, Bank of Scotland, MBNA, Scottish Widows and Birmingham Midshires.

Lloyds Bank
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Bank accounts

Ranked 18th of 28 providers reviewed.

Customer happiness 62.04%
Customer trust 57.46%
Complaints performance 64.97%
Transparency rating 76.05%
Fairer Finance score
Reviewed Spring 2022
65%
Gold ribbon: first place

Car insurance

Ranked 7th of 53 providers reviewed.

Customer happiness 65.21%
Customer trust 58.97%
Complaints performance 78.95%
Transparency rating 77.68%
Fairer Finance score
Reviewed Spring 2022
70%
Gold ribbon: first place

Credit cards

Ranked 6th of 30 providers reviewed.

Customer happiness 60.48%
Customer trust 58.02%
Complaints performance 64.97%
Transparency rating 70.2%
Fairer Finance score
Reviewed Spring 2022
63%
Gold ribbon: first place

Home Emergency Cover

Ranked 4th of 16 providers reviewed.

Customer happiness 61.92%
Customer trust 61.54%
Complaints performance 73.78%
Transparency rating 64.26%
Fairer Finance score
Reviewed Spring 2022
65%

Home insurance (building and contents)

Ranked 22nd of 49 providers reviewed.

Customer happiness 59.09%
Customer trust 59.26%
Complaints performance 70.58%
Transparency rating 70.18%
Fairer Finance score
Reviewed Spring 2022
65%

Investing and pensions

Our ratings for Investing and pensions are hosted exclusively on The Times Money Mentor site.

Go there now to find out how we rated this product.

Gold ribbon: first place

Life insurance

Ranked 9th of 26 providers reviewed.

Claims score 93.12%
Complaints performance 88.58%
Transparency rating 48.52%
Fairer Finance score
Reviewed Autumn 2021
77%
Gold ribbon: first place

Mortgages

Ranked 7th of 21 providers reviewed.

Customer happiness 58.61%
Customer trust 56.06%
Complaints performance 83.12%
Transparency rating 63.3%
Fairer Finance score
Reviewed Spring 2022
65%

Personal loans

Ranked 14th of 25 providers reviewed.

Customer happiness 55.74%
Customer trust 52.79%
Complaints performance 64.97%
Transparency rating 66.51%
Fairer Finance score
Reviewed Spring 2022
60%

Savings accounts

Ranked 33rd of 49 providers reviewed.

Customer happiness 48.38%
Customer trust 56.53%
Complaints performance 64.97%
Transparency rating 71.64%
Fairer Finance score
Reviewed Spring 2022
60%

Bank accounts

Basic bank accounts

Lloyds Bank

Basic Account

5 stars
Faster Payment limit i £250,000.00
Annual fee i £0.00
Maximum cash machine withdrawal per day i £500.00
Part of FSCS i

Current accounts

Lloyds Bank

Club Lloyds

5 stars
Annual fee i £0.00
Maximum cash machine withdrawal per day i £500.00
Part of FSCS i
Cash withdrawal fee in UK (own bank) i £0.00
Card payment fee (£) i £0.00
App capability? i

Lloyds Bank

Classic Account

4 stars
Annual fee i £0.00
Maximum cash machine withdrawal per day i £500.00
Part of FSCS i
Cash withdrawal fee in UK (own bank) i £0.00
Card payment fee (£) i £0.00
App capability? i

Foreign use bank accounts

Lloyds Bank

Platinum Account (Inside Europe)

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Lloyds Bank

Club Lloyds Platinum Account (Inside Europe)

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Lloyds Bank

Platinum Account

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £1.50
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Lloyds Bank

Club Lloyds Platinum Account

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £1.50
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Lloyds Bank

Classic Account

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £1.50
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Lloyds Bank

Classic Account (Inside Europe)

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Lloyds Bank

Club Lloyds

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £1.50
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Lloyds Bank

Student Account

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £1.50
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Lloyds Bank

Club Lloyds (Inside Europe)

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Lloyds Bank

Graduate Account

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £1.50
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Lloyds Bank

Student Account (Inside Europe)

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Lloyds Bank

Basic Account

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £1.50
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Lloyds Bank

Graduate Account (Inside Europe)

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Overdrafts

Lloyds Bank

Club Lloyds Platinum Account

2 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £50.00
Arranged overdraft interest rate (representative EAR) i 27.5%

Lloyds Bank

Club Lloyds

2 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £50.00
Arranged overdraft interest rate (representative EAR) i 27.5%

Lloyds Bank

Platinum Account

1 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £50.00
Arranged overdraft interest rate (representative EAR) i 39.9%

Lloyds Bank

Classic Account

1 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £0.00
Arranged overdraft interest rate (representative EAR) i 39.9%

Premium bank accounts

Lloyds Bank

Club Lloyds Platinum Account

4 stars
Add-ons, cashback and rewards i Allianz worldwide travel insurance (including winter sports) for holder & family, LSG Mobile phone insurance, AA Breakdown Cover, access to Save the Change (rounds up spending to nearest pound to save), lifestyle benefits (e.g. 6 cinema tickets free, magazine subscription, Gourmet Society subscription, 12 digital movie rentals), up to 15% cashback with certain retailers
Part of FSCS or international equivalent i

Lloyds Bank

Platinum Account

3 stars
Add-ons, cashback and rewards i Allianz Worldwide travel insurance (including winter sports) for holder & family, LSG Mobile phone insurance, AA Breakdown Cover, access to Save the Change (rounds up spending to nearest pound to save), up to 15% cashback with certain retailers
Part of FSCS or international equivalent i

Student bank accounts

Lloyds Bank

Student Account

4 stars
Arranged overdraft limit i £2,000.00
Tiered repayment of overdraft i
Switching / sign up incentive i

Lloyds Bank

Graduate Account

4 stars
Arranged overdraft limit i £2,000.00
Tiered repayment of overdraft i
Switching / sign up incentive i

Car insurance

Lloyds Bank

Car Insurance (with guaranteed replacement car, keycare and RAC breakdown)

4 stars
Cover limit for lost keys i £1,000.00
Courtesy car for duration of repair i
Uninsured driver promise i
Cover for replacing original audio/visual equipment i Unlimited
Windscreen repair excess i £0.00
Windscreen replacement excess i £75.00
Repairs guarantee (years) i 3 years
New car replacement
Cover limit for stolen keys i £1,000.00
24hr helpline available i
Courtesy car provided if stolen / total loss i

Lloyds Bank

Car Insurance

2 stars
Cover limit for lost keys i £0.00
Courtesy car for duration of repair i
Uninsured driver promise i
Cover for replacing original audio/visual equipment i Unlimited
Windscreen repair excess i £0.00
Windscreen replacement excess i £75.00
Repairs guarantee (years) i 3 years
New car replacement
Cover limit for stolen keys i £500.00
24hr helpline available i
Courtesy car provided if stolen / total loss i

Credit cards

0% balance transfer credit cards

Lloyds Bank

Low Fee 0% Balance Transfer

3 stars
Duration of 0% balance transfer offer period i 22 or 14 months
Balance transfer fee during promotional period i 1.99% or 3.49%
Representative APR i 21.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 3.49%
Representative balance transfer rate i 1.667%
Risk based? i

Lloyds Bank

0% Purchase and Balance Transfer

3 stars
Duration of 0% balance transfer offer period i 18 or 12 months
Balance transfer fee during promotional period i 2.99% or 3.49%
Representative APR i 21.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 3.49%
Representative balance transfer rate i 1.667%
Risk based? i

0% purchase credit cards

Lloyds Bank

0% Purchase and Balance Transfer

4 stars
Duration of purchases offer period i 21 or 12 months
Representative APR i 21.9%
Highest APR i 27.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 1.667%
Number of days before interest is charged on purchases i 56 days
Risk based? i

Lloyds Bank

Low Fee 0% Balance Transfer

3 stars
Duration of purchases offer period i 9 or 6 months
Representative APR i 21.9%
Highest APR i 27.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 1.667%
Number of days before interest is charged on purchases i 56 days
Risk based? i

Cashback and reward credit cards

Lloyds Bank

Cashback Credit Card

2 stars
Reward extras i
Risk based? i
Annual fee in first year i £0.00
Annual fee after first year i £0.00
Foreign purchase fee i 2.95%

Foreign use credit cards

Lloyds Bank

Low Fee 0% Balance Transfer

1 stars
Foreign purchase fee i 2.95%
Foreign withdrawal fee i 5%
Representative APR i 21.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.667%

Lloyds Bank

0% Purchase and Balance Transfer

1 stars
Foreign purchase fee i 2.95%
Foreign withdrawal fee i 5%
Representative APR i 21.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.667%

Lloyds Bank

Lloyds Credit Card

1 stars
Foreign purchase fee i 2.95%
Foreign withdrawal fee i 5%
Representative APR i 9.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 0.793%

Low rate credit cards

Lloyds Bank

Lloyds Credit Card

3 stars
Representative APR i 9.9%
Highest APR i 16.9%
Representative purchase rate i 0.793%
Risk based? i
Representative balance transfer rate i 0.793%
Representative money transfer rate i 0.793%

Money transfer credit cards

Lloyds Bank

Cashback Credit Card

1 stars
Money transfer rate during promotional period i
Duration of money transfer offer period i
Money transfer fee during promotional period i
Representative APR i 19.9%
Risk based? i
Representative cash transaction interest rate i 1.527%

Lloyds Bank

Low Fee 0% Balance Transfer

1 stars
Money transfer rate during promotional period i
Duration of money transfer offer period i
Money transfer fee during promotional period i
Representative APR i 21.9%
Risk based? i
Representative cash transaction interest rate i 1.667%

Lloyds Bank

0% Purchase and Balance Transfer

1 stars
Money transfer rate during promotional period i
Duration of money transfer offer period i
Money transfer fee during promotional period i
Representative APR i 21.9%
Risk based? i
Representative cash transaction interest rate i 1.667%

Lloyds Bank

Lloyds Credit Card

1 stars
Money transfer rate during promotional period i
Duration of money transfer offer period i
Money transfer fee during promotional period i
Representative APR i 9.9%
Risk based? i
Representative cash transaction interest rate i 0.793%

Home insurance (building and contents)

Lloyds Bank

Lloyds Insurance Bronze

3 stars
Matching sets i 50% of the cost of replacing the undamaged parts
Theft from outbuildings cover limit i £5,000.00
Escape of water excess i £500.00
Alternative accommodation cover limit for contents i £25,000.00
Alternative accommodation cover limit for buildings i £100,000.00
Cover for keys if lost i Sum insured
Money in the home i £500.00
Replace belongings new for old i
24hr helpline i
Finding and repairing a leak 5000

Lloyds Bank

Llloyds insurance Silver

3 stars
Matching sets i 50% of the cost of replacing the undamaged parts
Theft from outbuildings cover limit i £5,000.00
Escape of water excess i £500.00
Alternative accommodation cover limit for contents i £25,000.00
Alternative accommodation cover limit for buildings i £100,000.00
Cover for keys if lost i Sum insured
Money in the home i £500.00
Replace belongings new for old i
24hr helpline i
Finding and repairing a leak 5000

Lloyds Bank

Lloyds insurance Gold

3 stars
Matching sets i 50% of the cost of replacing the undamaged parts
Theft from outbuildings cover limit i £5,000.00
Escape of water excess i £500.00
Alternative accommodation cover limit for contents i £25,000.00
Alternative accommodation cover limit for buildings i £100,000.00
Cover for keys if lost i Sum insured
Money in the home i £500.00
Replace belongings new for old i
24hr helpline i
Finding and repairing a leak 5000

Buildings insurance

Lloyds Bank

Lloyds Insurance Bronze

4 stars
Trace and Access i £5,000.00
Cover for keys if lost i Sum insured
Matching sets i 50% of the Sum Insured
Alternative accommodation cover limit i £100,000.00
Cover for keys if stolen i Sum insured
Compulsory excess i £100.00
Escape of water excess i £500.00
24hr helpline i
Property owner liability i £2,000,000.00

Lloyds Bank

Llloyds insurance Silver

4 stars
Trace and Access i £5,000.00
Cover for keys if lost i Sum insured
Matching sets i 50% of the Sum Insured
Alternative accommodation cover limit i £100,000.00
Cover for keys if stolen i Sum insured
Compulsory excess i £100.00
Escape of water excess i £500.00
24hr helpline i
Property owner liability i £2,000,000.00

Lloyds Bank

Lloyds insurance Gold

4 stars
Trace and Access i £5,000.00
Cover for keys if lost i Sum insured
Matching sets i 50% of the Sum Insured
Alternative accommodation cover limit i £100,000.00
Cover for keys if stolen i Sum insured
Compulsory excess i £100.00
Escape of water excess i £500.00
24hr helpline i
Property owner liability i £2,000,000.00

Contents insurance

Lloyds Bank

Lloyds Insurance Bronze

3 stars
Theft from outbuildings cover limit i £5,000.00
Matching sets i 50% of the Sum Insured
Cover for keys if lost i Sum insured
Cover limit for cycles in the home i £0.00
Replace belongings new for old i
Alternative accommodation cover limit i £25,000.00
Money in the home cover limit i £500.00
Cover for keys if stolen i Sum insured
24hr helpline i

Lloyds Bank

Llloyds insurance Silver

3 stars
Theft from outbuildings cover limit i £5,000.00
Matching sets i 50% of the Sum Insured
Cover for keys if lost i Sum insured
Cover limit for cycles in the home i £0.00
Replace belongings new for old i
Alternative accommodation cover limit i £25,000.00
Money in the home cover limit i £500.00
Cover for keys if stolen i Sum insured
24hr helpline i

Lloyds Bank

Lloyds insurance Gold

3 stars
Theft from outbuildings cover limit i £5,000.00
Matching sets i 50% of the Sum Insured
Cover for keys if lost i Sum insured
Cover limit for cycles in the home i £0.00
Replace belongings new for old i
Alternative accommodation cover limit i £25,000.00
Money in the home cover limit i £500.00
Cover for keys if stolen i Sum insured
24hr helpline i

Investing and pensions

Fund and Share Accounts (for high frequency trading)

Lloyds Bank

Share Dealing Account

Our ratings for Fund and Share Accounts (for high frequency trading) are hosted exclusively on The Times Money Mentor site.

Go there now to find out how we rated this product.

Fund and Share Accounts (for low frequency trading)

Lloyds Bank

Share Dealing Account

Our ratings for Fund and Share Accounts (for low frequency trading) are hosted exclusively on The Times Money Mentor site.

Go there now to find out how we rated this product.