Lloyds Bank

Lloyds Bank is one of the oldest banks in the UK, having been founded in Birmingham in 1765. It’s also the largest retail bank in the UK, with almost 2,000 branches across the country. 


It’s the main brand of Lloyds Banking Group, which is headquartered in London and listed on the London Stock Exchange. It’s a member of the FTSE 100.


Lloyds offers the full range of banking products, from current and savings accounts to personal loans, mortgages and credit cards. It also offers a range of insurance products. 

As well as the Lloyds brand, the group also owns Halifax, Bank of Scotland, MBNA, Scottish Widows and Birmingham Midshires.

Lloyds Bank
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Bank accounts

Ranked 16th of 33 providers reviewed.

Customer happiness 58%
Customer trust 52%
Complaints performance 77%
Transparency rating 54%
Fairer Finance score
Reviewed Autumn 2020
60%

Car insurance

Ranked 17th of 52 providers reviewed.

Customer happiness 62.92%
Customer trust 56.76%
Complaints performance 76.63%
Transparency rating 50.85%
Fairer Finance score
Reviewed Autumn 2020
62%
Gold ribbon: first place

Credit cards

Ranked 6th of 29 providers reviewed.

Customer happiness 58%
Customer trust 53%
Complaints performance 77%
Transparency rating 57%
Fairer Finance score
Reviewed Autumn 2020
61%

Home insurance (building and contents)

Ranked 30th of 51 providers reviewed.

Customer happiness 58.01%
Customer trust 53.22%
Complaints performance 67.83%
Transparency rating 59.89%
Fairer Finance score
Reviewed Autumn 2020
60%
Gold ribbon: first place

Life insurance

Ranked 7th of 24 providers reviewed.

Claims score 93.12%
Complaints performance 88.31%
Transparency rating 56.86%
Fairer Finance score
Reviewed Autumn 2020
79%

Mortgages

Ranked 12th of 21 providers reviewed.

Customer happiness 55.47%
Customer trust 46.56%
Complaints performance 79.04%
Transparency rating 60.16%
Fairer Finance score
Reviewed Autumn 2020
60%
Gold ribbon: first place

Personal loans

Ranked 8th of 25 providers reviewed.

Customer happiness 53.19%
Customer trust 48.32%
Complaints performance 76.5%
Transparency rating 73.91%
Fairer Finance score
Reviewed Autumn 2020
63%

Savings accounts

Ranked 28th of 47 providers reviewed.

Customer happiness 49.24%
Customer trust 55.06%
Complaints performance 76.5%
Transparency rating 69.75%
Fairer Finance score
Reviewed Autumn 2020
63%

Bank accounts

Basic bank accounts

Lloyds Bank

Basic Account

5 stars
Cost scenario i £20.31
Faster Payment limit i £250,000
Maximum cash machine withdrawal per day i £500
Part of FSCS i

Current accounts

Lloyds Bank

Club Lloyds

5 stars
Annual fee i £0
Maximum cash machine withdrawal per day i £500
Part of FSCS i
Cash withdrawal fee in UK (own bank) i £0
Card payment fee (£) i £0
App capability? i

Lloyds Bank

Classic Account

4 stars
Annual fee i £0
Maximum cash machine withdrawal per day i £500
Part of FSCS i
Cash withdrawal fee in UK (own bank) i £0
Card payment fee (£) i £0
App capability? i

Foreign use bank accounts

Lloyds Bank

Platinum Account (Inside Europe)

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £0
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i

Lloyds Bank

Club Lloyds Platinum Account (Inside Europe)

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £0
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i

Lloyds Bank

Platinum Account

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £1.50
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i

Lloyds Bank

Club Lloyds Platinum Account

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £1.50
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i

Lloyds Bank

Classic Account

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £1.50
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i

Lloyds Bank

Classic Account (Inside Europe)

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £0
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i

Lloyds Bank

Club Lloyds

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £1.50
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i

Lloyds Bank

Student Account

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £1.50
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i

Lloyds Bank

Club Lloyds (Inside Europe)

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £0
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i

Lloyds Bank

Graduate Account

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £1.50
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i

Lloyds Bank

Student Account (Inside Europe)

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £0
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i

Lloyds Bank

Basic Account

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £1.50
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i

Lloyds Bank

Graduate Account (Inside Europe)

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £0
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i

Overdrafts

Lloyds Bank

Platinum Account

1 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £50
Arranged overdraft interest rate (representative EAR) i 39.90%

Lloyds Bank

Club Lloyds Platinum Account

1 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £50
Arranged overdraft interest rate (representative EAR) i 39.90%

Lloyds Bank

Classic Account

1 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £0
Arranged overdraft interest rate (representative EAR) i 39.90%

Lloyds Bank

Club Lloyds

1 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £50
Arranged overdraft interest rate (representative EAR) i 39.90%

Premium bank accounts

Lloyds Bank

Club Lloyds Platinum Account

4 stars
Annual reward and cost scenario i £61.59
Add-ons, cashback and rewards i AXA Worldwide travel insurance (including winter sports) for holder & family; LSG Mobile phone insurance; AA Breakdown Cover; Access to everyday offers; Access to Save the Change (rounds up spending to nearest pound to save); Lifestyle benefits (E.g. 6 cinema tickets free, magazine subscription, gourmet society subscription)
Estimated amount of money customers get back (minus annual fee) i £93.19
Part of FSCS or international equivalent i

Lloyds Bank

Platinum Account

2 stars
Annual reward and cost scenario i £16.39
Add-ons, cashback and rewards i AXA Worldwide travel insurance (including winter sports) for holder & family; LSG Mobile phone insurance; AA Breakdown Cover; Access to everyday offers; Access to Save the Change (rounds up spending to nearest pound to save)
Estimated amount of money customers get back (minus annual fee) i £47.99
Part of FSCS or international equivalent i

Student bank accounts

Lloyds Bank

Student Account

3 stars
Cost scenario i £20.31
Arranged overdraft limit i £2,000
Tiered repayment of overdraft i £2,000/£1,500/£1,000 - each year
Switching / sign up incentive i

Lloyds Bank

Graduate Account

3 stars
Cost scenario i £20.31
Arranged overdraft limit i £2,000
Tiered repayment of overdraft i £2,000/£1,500/£1,000 - each year
Switching / sign up incentive i

Car insurance

Lloyds Bank

Car Insurance (with guaranteed replacement car, keycare and RAC breakdown)

4 stars
Courtesy car for duration of repair i
Uninsured driver promise i
Cover limit for lost keys i £1,000
24hr helpline available i
New car replacement
Courtesy car provided if stolen / total loss i
Windscreen repair excess i £0
Windscreen replacement excess i £75
Cover limit for stolen keys i £1,000
Cover for replacing original audio/visual equipment i Unlimited
Repairs guarantee (years) i 3 years

Lloyds Bank

Car Insurance

2 stars
Courtesy car for duration of repair i
Uninsured driver promise i
Cover limit for lost keys i £0
New car replacement
24hr helpline available i
Courtesy car provided if stolen / total loss i
Windscreen repair excess i £0
Windscreen replacement excess i £75
Cover limit for stolen keys i £500
Cover for replacing original audio/visual equipment i Unlimited
Repairs guarantee (years) i 3 years

Credit cards

0% balance transfer credit cards

Lloyds Bank

Low Fee 0% Balance Transfer

4 stars
Duration of balance transfer offer period i 22 or 14 months
Balance transfer fee during promotional period i 1.99%
Representative APR i 19.90%
Risk based? i
Balance transfer rate during promotional period i 0%
Representative balance transfer rate i 1.53%

Lloyds Bank

0% Purchase and Balance Transfer

3 stars
Duration of balance transfer offer period i 17 or 12 months
Balance transfer fee during promotional period i 2.99%
Representative APR i 19.90%
Risk based? i
Balance transfer rate during promotional period i 0%
Representative balance transfer rate i 1.53%

0% purchase credit cards

Lloyds Bank

0% Purchase and Balance Transfer

4 stars
Duration of purchases offer period i 17 or 12 months
Representative APR i 19.90%
Highest APR i 27.90%
Risk based? i
Purchase rate during promotional period i 0%
Representative purchase rate i 1.53%
Number of days before interest is charged on purchases i 56 days

Lloyds Bank

Low Fee 0% Balance Transfer

3 stars
Duration of purchases offer period i 9 or 6 months
Representative APR i 19.90%
Highest APR i 27.90%
Risk based? i
Purchase rate during promotional period i 0%
Representative purchase rate i 1.53%
Number of days before interest is charged on purchases i 56 days

Foreign use credit cards

Lloyds Bank

Low Fee 0% Balance Transfer

1 stars
Representative APR i 19.90%
Foreign purchase fee i 2.95%
Foreign withdrawal fee i 5%
Risk based? i
Number of days before interest is charged on non-sterling cash transactions i 0 days
Representative purchase rate i 1.53%

Lloyds Bank

0% Purchase and Balance Transfer

1 stars
Representative APR i 19.90%
Foreign purchase fee i 2.95%
Foreign withdrawal fee i 5%
Risk based? i
Number of days before interest is charged on non-sterling cash transactions i 0 days
Representative purchase rate i 1.53%

Lloyds Bank

Low Rate

1 stars
Representative APR i 9.90%
Foreign purchase fee i 2.95%
Foreign withdrawal fee i 5%
Risk based? i
Number of days before interest is charged on non-sterling cash transactions i 0 days
Representative purchase rate i 0.79%

Low rate credit cards

Lloyds Bank

Low Rate

2 stars
Representative APR i 9.90%
Representative cash transaction interest rate i 0.79%
Representative purchase rate i 0.79%
Risk based? i
Representative balance transfer rate i 0.79%
Representative money transfer rate i 0.79%

Money transfer credit cards

Lloyds Bank

Low Fee 0% Balance Transfer

1 stars
Money transfer rate during promotional period i
Duration of money transfer offer period i
Money transfer fee during promotional period i
Representative APR i 19.90%
Risk based? i
Representative cash transaction interest rate i 1.53%

Lloyds Bank

0% Purchase and Balance Transfer

1 stars
Money transfer rate during promotional period i
Duration of money transfer offer period i
Money transfer fee during promotional period i
Representative APR i 19.90%
Risk based? i
Representative cash transaction interest rate i 1.53%

Lloyds Bank

Low Rate

1 stars
Money transfer rate during promotional period i
Duration of money transfer offer period i
Money transfer fee during promotional period i
Representative APR i 9.90%
Risk based? i
Representative cash transaction interest rate i 0.79%

Home insurance (building and contents)

Lloyds Bank

Home Insurance Premier

4 stars
Escape of water excess i £50
Matching sets i
Theft from outbuildings cover limit i £10,000
24hr helpline i
Alternative accommodation cover limit i £100,000
Cover for keys if lost i Sum insured
Money in the home i £1,000
Replace belongings new for old i

Lloyds Bank

Home Insurance

2 stars
Escape of water excess i £500
Matching sets i
Theft from outbuildings cover limit i £0
24hr helpline i
Alternative accommodation cover limit i £30,000
Cover for keys if lost i £250
Money in the home i £500
Replace belongings new for old i

Buildings insurance

Lloyds Bank

Home Insurance Premier

4 stars
Finding & repairing a leak cover limit i £5,000
Cover for keys if lost i Sum insured
Matching sets i
Alternative accommodation cover limit i £100,000
Cover for keys if stolen i Sum insured
Compulsory excess i £50
Escape of water excess i £50
Property owner liability i £2,000,000
24hr helpline i

Lloyds Bank

Home Insurance

2 stars
Finding & repairing a leak cover limit i £5,000
Cover for keys if lost i £250
Matching sets i
Alternative accommodation cover limit i £30,000
Cover for keys if stolen i £250
Compulsory excess i £100
Escape of water excess i £500
Property owner liability i £1,000,000
24hr helpline i

Contents insurance

Lloyds Bank

Home Insurance Premier

4 stars
Theft from outbuildings cover limit i £10,000
Matching sets i
Cover for keys if lost i Sum insured
Cover limit for cycles in the home i £500
Replace belongings new for old i
Alternative accommodation cover limit i £30,000
Money in the home cover limit i £1,000
Cover for keys if stolen i Sum insured
24hr helpline i

Lloyds Bank

Home Insurance

2 stars
Theft from outbuildings cover limit i £0
Matching sets i
Cover for keys if lost i £250
Cover limit for cycles in the home i £500
Replace belongings new for old i
Alternative accommodation cover limit i £20,000
Money in the home cover limit i £500
Cover for keys if stolen i £250
24hr helpline i

Investing and pensions

Fund and Share Accounts (for high frequency trading)

Lloyds Bank

Share Dealing Account

Our ratings for Fund and Share Accounts (for high frequency trading) are hosted exclusively on The Times Money Mentor site.

Go there now to find out how we rated this product.

Fund and Share Accounts (for low frequency trading)

Lloyds Bank

Share Dealing Account

Our ratings for Fund and Share Accounts (for low frequency trading) are hosted exclusively on The Times Money Mentor site.

Go there now to find out how we rated this product.