Founded in 2016, Urban Jungle is a contents insurance provider based in London.
It was founded by Jimmy Williams and Greg Smyth.
Their policies are underwritten by a number of big insurers.
Urban Jungle also offers gadget insurance, tenants liability insurance, and shared home contents insurance - for people living in shared houses or flats.
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| Customer happiness score | 54.96% |
|---|---|
| Customer trust score | 46.4% |
| Complaints performance | 95% |
| Transparency rating | 71.77% |
| Fairer Finance score Reviewed Autumn 2023 |
66% |
| Home Security Cover i | |
|---|---|
| Home Emergency Cover limit i | £1,000.00 |
| Primary Heating System i | |
| Cover Type i | Add-On |
| Internal plumbing and drainage i | |
| Boiler breakdown cover i | |
| Pest infestation cover i | |
| Alternative Accommodation Cover i | £1,000.00 |
| Unoccupied period i | 30 |
| Annual boiler service i | |
| Internal gas supply pipe cover i | |
| Domestic Power supply covered? i | |
| Claims limit i | Unlimited |
| Home Security Cover i | |
|---|---|
| Home Emergency Cover limit i | £1,000.00 |
| Primary Heating System i | |
| Cover Type i | Add-On |
| Internal plumbing and drainage i | |
| Boiler breakdown cover i | |
| Pest infestation cover i | |
| Alternative Accommodation Cover i | £1,000.00 |
| Unoccupied period i | 30 |
| Annual boiler service i | |
| Internal gas supply pipe cover i | |
| Domestic Power supply covered? i | |
| Claims limit i | Unlimited |
| Alternative accommodation cover limit for buildings i | £20,000.00 |
|---|---|
| Theft from outbuildings i | Sum insured |
| Protection against inflation (Buildings) | |
| Matching sets (contents) i | |
| Contents compulsory excess i | £0.00 |
| Property owner liability i | £2,000,000.00 |
| Cancellation fee within 14 days i | £0.00 |
| Contents cover limit i | £120,000.00 |
| Alternative accommodation cover limit for contents i | £50,000.00 |
| Buildings cover limit i | £1,000,000.00 |
| Cancellation fee after 14 days i | £0.00 |
| Liability to domestic employees i | £2,000,000.00 |
| Trace and access i | £5,000.00 |
| Keys/locks if lost or stolen (Buildings) i | Covered with home emergency |
| Liability as a tenant i | £2,000,000.00 |
| Replace belongings new for old i | |
| Flood excess i | £300.00 |
| Escape of water excess (minimum) i | £500.00 |
| Money in the home i | £0.00 |
| Visitor's possessions i | £1,000.00 |
| Office equipment i | £0.00 |
| Escape of water excess for buildings i | £500.00 |
|---|---|
| Matching sets (Buildings) i | |
| Frozen pipes i | |
| Underground pipes, cables and tanks i | Optional |
| Selling your home i | |
| Emergency entries i | |
| Accidental damage to drains i | |
| Buildings compulsory excess i | £0.00 |
| Unoccupied period i | 30 days |
| Property owner liability i | £2,000,000.00 |
| Helpline i | |
| Cancellation fee after 14 days (buildings) i | £0.00 |
| Amendment fee (telephone) i | £0.00 |
| Matching sets (contents) i | |
|---|---|
| Theft from outbuildings i | Sum insured |
| Cover for items away from home i | Optional |
| Property owner liability i | £2,000,000.00 |