Hastings Direct

Hastings Direct is a trading name of Hastings Insurance Services. Other brands in the same stable include Smartmiles and Insure Pink.

It offers insurance cover for your home and car, as well as more specialist bike and van insurance.

Hastings Direct is a broker, meaning it passes customers on to a number of different insurers. One of these is Advantage Insurance Company, which is ultimately owned by the Hastings Insurance Group.

Hastings Direct

Car insurance

Ranked 30th of 52 providers reviewed.

Customer happiness 53%
Customer trust 38%
Complaints performance 69%
Transparency rating 56%
Fairer Finance score
Reviewed Spring 2018
54%

Home insurance

Ranked 38th of 47 providers reviewed.

Customer happiness 51%
Customer trust 42%
Complaints performance 69%
Transparency rating 42%
Fairer Finance score
Reviewed Spring 2018
51%

Car insurance

Hastings Direct

Car Insurance

4 stars
Courtesy car for duration of repair i
Cover for keys/locks if lost i £0
Uninsured driver promise i
24hr helpline available i
Cover for keys/locks if stolen i £500
Cover for replacing original audio/visual equipment i Unlimited
Repairs guarantee (years) i 5
Windscreen repair excess i £15
Windscreen replacement excess i £75

Hastings Direct

Premier Car Insurance

4 stars
Courtesy car for duration of repair i
Cover for keys/locks if lost i £0
Uninsured driver promise i
24hr helpline available i
Cover for keys/locks if stolen i £500
Cover for replacing original audio/visual equipment i Unlimited
Repairs guarantee (years) i 5
Windscreen repair excess i £15
Windscreen replacement excess i £75

Hastings Direct

Essential Car Insurance

1 stars
Courtesy car for duration of repair i
Cover for keys/locks if lost i £0
Uninsured driver promise i
24hr helpline available i
Cover for keys/locks if stolen i £300
Cover for replacing original audio/visual equipment i £0
Repairs guarantee (years) i 5
Windscreen repair excess i
Windscreen replacement excess i

Home insurance

Hastings Direct

Direct Home Insurance

4 stars
Escape of water excess i £250
Matching sets i
Theft from outbuildings i Part of sum insured
24hr helpline i
Alternative accommodation i £100,000
Cover for keys/locks if lost i £0
Money in the home i £500
New for old i

Hastings Direct

Premier Home Insurance

4 stars
Escape of water excess i £250
Matching sets i
Theft from outbuildings i Part of sum insured
24hr helpline i
Alternative accommodation i £200,000
Cover for keys/locks if lost i £0
Money in the home i £500
New for old i

Buildings insurance

Hastings Direct

Direct Home Insurance

3 stars
Cover for keys/locks if lost i £0
Matching sets i
Trace & access i £5,000
24hr helpline i
Alternative accommodation cover limit i £100,000
Compulsory excess i £100
Cover for keys/locks if stolen i £500
Escape of water excess i £250
Property owner liability i £2,000,000

Hastings Direct

Premier Home Insurance

3 stars
Cover for keys/locks if lost i £0
Matching sets i
Trace & access i £5,000
24hr helpline i
Alternative accommodation cover limit i £200,000
Compulsory excess i £75
Cover for keys/locks if stolen i £500
Escape of water excess i £250
Property owner liability i £2,000,000

Contents insurance

Hastings Direct

Direct Home Insurance

4 stars
Cover for keys/locks if lost i £0
Matching sets i
Theft from outbuildings i Part of sum insured
24hr helpline i
Alternative accomodation i £10,000
Cover for keys/locks if stolen i £500
Cycles included whilst in the home i Part of sum insured
Money in the home i £500
New for old i

Hastings Direct

Premier Home Insurance

4 stars
Cover for keys/locks if lost i £0
Matching sets i
Theft from outbuildings i Part of sum insured
24hr helpline i
Alternative accomodation i £15,000
Cover for keys/locks if stolen i £500
Cycles included whilst in the home i Part of sum insured
Money in the home i £500
New for old i