Swinton is one of the UK's largest insurance brokers, and one of the only ones with a major high street presence.
Founded in 1957, Swinton was bought by The Ardonagh Group in September 2018. The Ardonagh Group also owns insurance brands such as Carole Nash and Autonet.
Swinton offers a range of insurance products, with its policies underwritten by a panel of insurers.
Their headquarters are from Salford.
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| Customer happiness score | 56.1% |
|---|---|
| Customer trust score | 48.78% |
| Complaints performance | 60.66% |
| Transparency rating | 44.69% |
| Fairer Finance score Reviewed Autumn 2023 |
53% |
| Customer happiness score | 55.8% |
|---|---|
| Customer trust score | 49.21% |
| Complaints performance | 72.25% |
| Transparency rating | 71.46% |
| Fairer Finance score Reviewed Autumn 2023 |
62% |
| Customer happiness score | 52.78% |
|---|---|
| Customer trust score | 57.41% |
| Complaints performance | 70.59% |
| Transparency rating | 69.63% |
| Fairer Finance score Reviewed Autumn 2023 |
63% |
| Customer happiness score | 49.91% |
|---|---|
| Customer trust score | 44.37% |
| Complaints performance | 69.26% |
| Transparency rating | 80.34% |
| Fairer Finance score Reviewed Autumn 2023 |
62% |
| Courtesy car for duration of repair i | |
|---|---|
| Uninsured driver promise i | |
| Cover limit for lost keys i | £750.00 |
| 24hr helpline available i | |
| New car replacement i | |
| Courtesy car provided if stolen / total loss i | |
| Windscreen repair excess i | £25.00 |
| Windscreen replacement excess i | £75.00 |
| Cover limit for stolen keys i | £750.00 |
| Cover for replacing original audio/visual equipment i | Unlimited |
| Repairs guarantee (years) i | 5 years |
| Vandalism i |
| Courtesy car for duration of repair i | |
|---|---|
| Uninsured driver promise i | |
| Cover limit for lost keys i | £750.00 |
| 24hr helpline available i | |
| New car replacement i | |
| Courtesy car provided if stolen / total loss i | |
| Windscreen repair excess i | £25.00 |
| Windscreen replacement excess i | £75.00 |
| Cover limit for stolen keys i | £750.00 |
| Cover for replacing original audio/visual equipment i | Unlimited |
| Repairs guarantee (years) i | 5 years |
| Vandalism i |
| Home Security Cover i | |
|---|---|
| Home Emergency Cover limit i | £500.00 |
| Primary Heating System i | |
| Cover Type i | Add-On |
| Internal plumbing and drainage i | |
| Boiler breakdown cover i | |
| Pest infestation cover i | |
| Alternative Accommodation Cover i | £200.00 |
| Unoccupied period i | 30 |
| Annual boiler service i | |
| Internal gas supply pipe cover i | |
| Domestic Power supply covered? i | |
| Claims limit i | Unlimited |
| Home Security Cover i | |
|---|---|
| Home Emergency Cover limit i | £500.00 |
| Primary Heating System i | |
| Cover Type i | Add-On |
| Internal plumbing and drainage i | |
| Boiler breakdown cover i | |
| Pest infestation cover i | |
| Alternative Accommodation Cover i | £200.00 |
| Unoccupied period i | 30 |
| Annual boiler service i | |
| Internal gas supply pipe cover i | |
| Domestic Power supply covered? i | |
| Claims limit i | Unlimited |
| Home Security Cover i | |
|---|---|
| Home Emergency Cover limit i | £500.00 |
| Primary Heating System i | |
| Cover Type i | Add-On |
| Internal plumbing and drainage i | |
| Boiler breakdown cover i | |
| Pest infestation cover i | |
| Alternative Accommodation Cover i | £200.00 |
| Unoccupied period i | 30 |
| Annual boiler service i | |
| Internal gas supply pipe cover i | |
| Domestic Power supply covered? i | |
| Claims limit i | Unlimited |
| Alternative accommodation cover limit for buildings i | £75,000.00 |
|---|---|
| Theft from outbuildings i | £5,000.00 |
| Protection against inflation (Buildings) | |
| Matching sets (contents) i | |
| Contents compulsory excess i | £100.00 |
| Property owner liability i | £2,000,000.00 |
| Cancellation fee within 14 days i | £0.00 |
| Contents cover limit i | £150,000.00 |
| Alternative accommodation cover limit for contents i | £20,000.00 |
| Buildings cover limit i | Unlimited |
| Cancellation fee after 14 days i | £40.00 |
| Liability to domestic employees i | £10,000,000.00 |
| Trace and access i | £10,000.00 |
| Keys/locks if lost or stolen (Buildings) i | Sum insured |
| Liability as a tenant i | £15,000.00 |
| Replace belongings new for old i | |
| Flood excess i | £100.00 |
| Escape of water excess (minimum) i | £250.00 |
| Money in the home i | £1,000.00 |
| Visitor's possessions i | £500.00 |
| Office equipment i | £10,000.00 |
| Alternative accommodation cover limit for buildings i | £30,000.00 |
|---|---|
| Theft from outbuildings i | £2,500.00 |
| Protection against inflation (Buildings) | |
| Matching sets (contents) i | |
| Contents compulsory excess i | £100.00 |
| Property owner liability i | £2,000,000.00 |
| Cancellation fee within 14 days i | £0.00 |
| Contents cover limit i | £150,000.00 |
| Alternative accommodation cover limit for contents i | £10,000.00 |
| Buildings cover limit i | Unlimited |
| Cancellation fee after 14 days i | £40.00 |
| Liability to domestic employees i | £10,000,000.00 |
| Trace and access i | £5,000.00 |
| Keys/locks if lost or stolen (Buildings) i | Sum insured |
| Liability as a tenant i | £15,000.00 |
| Replace belongings new for old i | |
| Flood excess i | £100.00 |
| Escape of water excess (minimum) i | £250.00 |
| Money in the home i | £500.00 |
| Visitor's possessions i | £500.00 |
| Office equipment i | £5,000.00 |
| Escape of water excess for buildings i | £250.00 |
|---|---|
| Matching sets (Buildings) i | |
| Frozen pipes i | |
| Underground pipes, cables and tanks i | Covered as standard |
| Selling your home i | |
| Emergency entries i | |
| Accidental damage to drains i | |
| Buildings compulsory excess i | £100.00 |
| Unoccupied period i | 60 days |
| Property owner liability i | £2,000,000.00 |
| Helpline i | |
| Cancellation fee after 14 days (buildings) i | £40.00 |
| Amendment fee (telephone) i | £30.00 |
| Escape of water excess for buildings i | £250.00 |
|---|---|
| Matching sets (Buildings) i | |
| Frozen pipes i | |
| Underground pipes, cables and tanks i | Covered as standard |
| Selling your home i | |
| Emergency entries i | |
| Accidental damage to drains i | |
| Buildings compulsory excess i | £100.00 |
| Unoccupied period i | 60 days |
| Property owner liability i | £2,000,000.00 |
| Helpline i | |
| Cancellation fee after 14 days (buildings) i | £40.00 |
| Amendment fee (telephone) i | £30.00 |
| Escape of water excess for buildings i | £250.00 |
|---|---|
| Matching sets (Buildings) i | |
| Frozen pipes i | |
| Underground pipes, cables and tanks i | Covered as standard |
| Selling your home i | |
| Emergency entries i | |
| Accidental damage to drains i | |
| Buildings compulsory excess i | £100.00 |
| Unoccupied period i | 60 days |
| Property owner liability i | £2,000,000.00 |
| Helpline i | |
| Cancellation fee after 14 days (buildings) i | £40.00 |
| Amendment fee (telephone) i | £30.00 |
| Matching sets (contents) i | |
|---|---|
| Theft from outbuildings i | £5,000.00 |
| Cover for items away from home i | Optional |
| Property owner liability i | £2,000,000.00 |
| Excess cover per claim i | £6,500.00 |
|---|---|
| Administration fees cover i | £6,500.00 |
| Family cover / dual lead driver i | Optional |
| Excess cover per claim i | £6,500.00 |
|---|---|
| Administration fees cover i | £6,500.00 |
| Family cover / dual lead driver i | Optional |
| Annual cover limit i | £500.00 |
|---|---|
| Claim limit i | Unlimited |
| Excess cover per claim i | £6,500.00 |
|---|---|
| Key protection per claim limit i | £500.00 |
| Administration fees cover i | £6,500.00 |
| Family cover / dual lead driver i | Optional |
| Excess cover per claim i | £6,500.00 |
|---|---|
| Key protection per claim limit i | £500.00 |
| Administration fees cover i | £6,500.00 |
| Family cover / dual lead driver i | Optional |
| Medical excess i | £99.00 |
|---|---|
| Type of cover i | Lifetime, annual |
| Medical cover limit i | £4,000.00 |
| Age when compulsory excess rises i | 7 years |
| Annual policy limit i | £4,000.00 |
| Cancellation fee i | £0.00 |
| Annual condition limit i | |
| Amendment fee i | £0.00 |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £3,000.00 |
| Cruciate ligament damage i | £2,500.00 |
| CT scans i | £2,000.00 |
| MRI scans i | £2,000.00 |
| Prescribed food i | £100.00 |
| Complementary treatment i | £750.00 |
| Boarding fees limit i | £500.00 |
| Death benefit (illness) i | £0.00 |
| Euthanasia cover limit i | £4,000.00 |
| Cremation i | £0.00 |
| If renewed, are existing conditions covered? i | |
| Holiday cancellation i | |
| Holiday cover i | £0.00 |
| Quarantine costs cover i | £0.00 |
| Loss of PETS passport or other travel documents i | £0.00 |
| Emergency expenses abroad i | £0.00 |
| Maximum number of days abroad i |
| Medical excess i | £99.00 |
|---|---|
| Type of cover i | Lifetime, annual |
| Medical cover limit i | £7,000.00 |
| Age when compulsory excess rises i | 7 years |
| Annual policy limit i | £7,000.00 |
| Cancellation fee i | £0.00 |
| Annual condition limit i | |
| Amendment fee i | £0.00 |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £5,000.00 |
| Cruciate ligament damage i | £3,000.00 |
| CT scans i | £3,000.00 |
| MRI scans i | £3,000.00 |
| Prescribed food i | £100.00 |
| Complementary treatment i | £1,000.00 |
| Boarding fees limit i | £500.00 |
| Death benefit (illness) i | £0.00 |
| Euthanasia cover limit i | £7,000.00 |
| Cremation i | £0.00 |
| If renewed, are existing conditions covered? i | |
| Holiday cancellation i | |
| Holiday cover i | £0.00 |
| Quarantine costs cover i | £0.00 |
| Loss of PETS passport or other travel documents i | £0.00 |
| Emergency expenses abroad i | £0.00 |
| Maximum number of days abroad i |
| Medical excess i | £99.00 |
|---|---|
| Type of cover i | Lifetime, annual |
| Medical cover limit i | £4,000.00 |
| Age when compulsory excess rises i | 7 years |
| Annual policy limit i | £4,000.00 |
| Cancellation fee i | £0.00 |
| Annual condition limit i | |
| Amendment fee i | £0.00 |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £4,000.00 |
| Cruciate ligament damage i | £4,000.00 |
| CT scans i | £3,000.00 |
| MRI scans i | £3,000.00 |
| Prescribed food i | £150.00 |
| Complementary treatment i | £1,000.00 |
| Boarding fees limit i | £750.00 |
| Death benefit (illness) i | £1,500.00 |
| Euthanasia cover limit i | £4,000.00 |
| Cremation i | £0.00 |
| If renewed, are existing conditions covered? i | |
| Holiday cancellation i | £750.00 |
| Holiday cover i | £4,000.00 |
| Quarantine costs cover i | £750.00 |
| Loss of PETS passport or other travel documents i | £0.00 |
| Emergency expenses abroad i | £0.00 |
| Maximum number of days abroad i | 60 days |
| Medical excess i | £99.00 |
|---|---|
| Type of cover i | Lifetime, annual |
| Medical cover limit i | £7,000.00 |
| Age when compulsory excess rises i | 7 years |
| Annual policy limit i | £7,000.00 |
| Cancellation fee i | £0.00 |
| Annual condition limit i | |
| Amendment fee i | £0.00 |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £7,000.00 |
| Cruciate ligament damage i | £7,000.00 |
| CT scans i | £4,500.00 |
| MRI scans i | £4,500.00 |
| Prescribed food i | £200.00 |
| Complementary treatment i | £1,500.00 |
| Boarding fees limit i | £1,000.00 |
| Death benefit (illness) i | £2,000.00 |
| Euthanasia cover limit i | £7,000.00 |
| Cremation i | £0.00 |
| If renewed, are existing conditions covered? i | |
| Holiday cancellation i | £1,000.00 |
| Holiday cover i | £7,000.00 |
| Quarantine costs cover i | £1,000.00 |
| Loss of PETS passport or other travel documents i | £0.00 |
| Emergency expenses abroad i | £0.00 |
| Maximum number of days abroad i | 90 days |
| Medical excess i | £99.00 |
|---|---|
| Type of cover i | Lifetime, annual |
| Medical cover limit i | £2,000.00 |
| Age when compulsory excess rises i | 7 years |
| Annual policy limit i | £2,000.00 |
| Cancellation fee i | £0.00 |
| Annual condition limit i | |
| Amendment fee i | £0.00 |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £2,000.00 |
| Cruciate ligament damage i | £2,000.00 |
| CT scans i | £1,500.00 |
| MRI scans i | £1,500.00 |
| Prescribed food i | £100.00 |
| Complementary treatment i | £750.00 |
| Boarding fees limit i | £500.00 |
| Death benefit (illness) i | £1,000.00 |
| Euthanasia cover limit i | £2,000.00 |
| Cremation i | £0.00 |
| If renewed, are existing conditions covered? i | |
| Holiday cancellation i | £500.00 |
| Holiday cover i | £2,000.00 |
| Quarantine costs cover i | £500.00 |
| Loss of PETS passport or other travel documents i | £0.00 |
| Emergency expenses abroad i | £0.00 |
| Maximum number of days abroad i | 30 days |
| Type of cover i | Lifetime, annual |
|---|---|
| Medical cover limit i | £7,000.00 |
| Medical excess i | £99.00 |
| Annual policy limit i | £7,000.00 |
| Annual condition limit i | |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £5,000.00 |
| Cruciate ligament damage i | £3,000.00 |
| CT scans i | £3,000.00 |
| MRI scans i | £3,000.00 |
| Prescribed food i | £100.00 |
| Complementary treatment i | £1,000.00 |
| Euthanasia cover limit i | £7,000.00 |
| Cremation i | £0.00 |
| If renewed, are existing conditions covered? i | |
| Age when compulsory excess rises i | 5 years |
| Amendment fee i | £0.00 |
| Holiday cancellation i | |
| Holiday cover i | £0.00 |
| Type of cover i | Lifetime, annual |
|---|---|
| Medical cover limit i | £4,000.00 |
| Medical excess i | £99.00 |
| Annual policy limit i | £4,000.00 |
| Annual condition limit i | |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £4,000.00 |
| Cruciate ligament damage i | £4,000.00 |
| CT scans i | £3,000.00 |
| MRI scans i | £3,000.00 |
| Prescribed food i | £150.00 |
| Complementary treatment i | £1,000.00 |
| Euthanasia cover limit i | £4,000.00 |
| Cremation i | £0.00 |
| If renewed, are existing conditions covered? i | |
| Age when compulsory excess rises i | 5 years |
| Amendment fee i | £0.00 |
| Holiday cancellation i | £750.00 |
| Holiday cover i | £4,000.00 |
| Type of cover i | Lifetime, annual |
|---|---|
| Medical cover limit i | £7,000.00 |
| Medical excess i | £99.00 |
| Annual policy limit i | £7,000.00 |
| Annual condition limit i | |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £7,000.00 |
| Cruciate ligament damage i | £7,000.00 |
| CT scans i | £4,500.00 |
| MRI scans i | £4,500.00 |
| Prescribed food i | £200.00 |
| Complementary treatment i | £1,500.00 |
| Euthanasia cover limit i | £7,000.00 |
| Cremation i | £0.00 |
| If renewed, are existing conditions covered? i | |
| Age when compulsory excess rises i | 5 years |
| Amendment fee i | £0.00 |
| Holiday cancellation i | £1,000.00 |
| Holiday cover i | £7,000.00 |
| Type of cover i | Lifetime, annual |
|---|---|
| Medical cover limit i | £4,000.00 |
| Medical excess i | £99.00 |
| Annual policy limit i | £4,000.00 |
| Annual condition limit i | |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £3,000.00 |
| Cruciate ligament damage i | £2,500.00 |
| CT scans i | £2,000.00 |
| MRI scans i | £2,000.00 |
| Prescribed food i | £100.00 |
| Complementary treatment i | £750.00 |
| Euthanasia cover limit i | £4,000.00 |
| Cremation i | £0.00 |
| If renewed, are existing conditions covered? i | |
| Age when compulsory excess rises i | 5 years |
| Amendment fee i | £0.00 |
| Holiday cancellation i | |
| Holiday cover i | £0.00 |
| Type of cover i | Lifetime, annual |
|---|---|
| Medical cover limit i | £2,000.00 |
| Medical excess i | £99.00 |
| Annual policy limit i | £2,000.00 |
| Annual condition limit i | |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £1,500.00 |
| Cruciate ligament damage i | £2,000.00 |
| CT scans i | £1,000.00 |
| MRI scans i | £1,000.00 |
| Prescribed food i | £100.00 |
| Complementary treatment i | £500.00 |
| Euthanasia cover limit i | £2,000.00 |
| Cremation i | £0.00 |
| If renewed, are existing conditions covered? i | |
| Age when compulsory excess rises i | 5 years |
| Amendment fee i | £0.00 |
| Holiday cancellation i | |
| Holiday cover i | £0.00 |
| Type of cover i | Lifetime, annual |
|---|---|
| Medical cover limit i | £2,000.00 |
| Medical excess i | £99.00 |
| Annual policy limit i | £2,000.00 |
| Annual condition limit i | |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £2,000.00 |
| Cruciate ligament damage i | £2,000.00 |
| CT scans i | £1,500.00 |
| MRI scans i | £1,500.00 |
| Prescribed food i | £100.00 |
| Complementary treatment i | £750.00 |
| Euthanasia cover limit i | £2,000.00 |
| Cremation i | £0.00 |
| If renewed, are existing conditions covered? i | |
| Age when compulsory excess rises i | 5 years |
| Amendment fee i | £0.00 |
| Holiday cancellation i | £500.00 |
| Holiday cover i | £2,000.00 |