Policy Expert

Policy Expert is a member of the QMetric Group which launched in 2011 and are based in London. Whilst Policy Expert compares quotes from a number of different insurers, it also has its own products. It offers home, car and travel insurance. Notably, it offers to fix customers' premiums for two years when they first take out home insurance with them. 

Policy Expert
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Car insurance

Ranked 35th of 56 providers reviewed.

Customer happiness 49.56%
Customer trust 43.62%
Complaints performance 78%
Transparency rating 72.14%
Fairer Finance score
Reviewed Spring 2021
61%

Home insurance (building and contents)

Ranked 46th of 52 providers reviewed.

Customer happiness 51.09%
Customer trust 41.08%
Complaints performance 71.32%
Transparency rating 65.62%
Fairer Finance score
Reviewed Spring 2021
57%

Home insurance (building and contents)

Policy Expert

Home Premier

4 stars
Matching sets i
Theft from outbuildings cover limit i £3,000
Escape of water excess i £500
Alternative accommodation cover limit i £150,000
Cover for keys if lost i £1,000
Money in the home i £1,000
Replace belongings new for old i
24hr helpline i

Policy Expert

Home Plus

4 stars
Matching sets i
Theft from outbuildings cover limit i £3,000
Escape of water excess i £500
Alternative accommodation cover limit i £150,000
Cover for keys if lost i £1,000
Money in the home i £1,000
Replace belongings new for old i
24hr helpline i

Policy Expert

Home Essentials

3 stars
Matching sets i
Theft from outbuildings cover limit i £1,000
Escape of water excess i £500
Alternative accommodation cover limit i £100,000
Cover for keys if lost i £500
Money in the home i £250
Replace belongings new for old i
24hr helpline i

Policy Expert

Home Select

3 stars
Matching sets i
Theft from outbuildings cover limit i £1,000
Escape of water excess i £500
Alternative accommodation cover limit i £100,000
Cover for keys if lost i £500
Money in the home i £250
Replace belongings new for old i
24hr helpline i

Buildings insurance

Policy Expert

Home Essentials

4 stars
Finding & repairing a leak cover limit i £10,000
Cover for keys if lost i £500
Matching sets i
Alternative accommodation cover limit i £100,000
Cover for keys if stolen i £500
Compulsory excess i £100
Escape of water excess i £500
24hr helpline i
Property owner liability i £2,000,000

Policy Expert

Home Premier

4 stars
Finding & repairing a leak cover limit i Sum insured
Cover for keys if lost i £1,000
Matching sets i
Alternative accommodation cover limit i £150,000
Cover for keys if stolen i £1,000
Compulsory excess i £100
Escape of water excess i £500
24hr helpline i
Property owner liability i £5,000,000

Policy Expert

Home Select

4 stars
Finding & repairing a leak cover limit i £10,000
Cover for keys if lost i £500
Matching sets i
Alternative accommodation cover limit i £100,000
Cover for keys if stolen i £500
Compulsory excess i £100
Escape of water excess i £500
24hr helpline i
Property owner liability i £2,000,000

Policy Expert

Home Plus

4 stars
Finding & repairing a leak cover limit i Sum insured
Cover for keys if lost i £1,000
Matching sets i
Alternative accommodation cover limit i £150,000
Cover for keys if stolen i £1,000
Compulsory excess i £100
Escape of water excess i £500
24hr helpline i
Property owner liability i £5,000,000

Contents insurance

Policy Expert

Home Premier

4 stars
Theft from outbuildings cover limit i £3,000
Matching sets i
Cover for keys if lost i £1,000
Cover limit for cycles in the home i £3,000
Replace belongings new for old i
Alternative accommodation cover limit i £25,000
Money in the home cover limit i £1,000
Cover for keys if stolen i £1,000
24hr helpline i

Policy Expert

Home Plus

4 stars
Theft from outbuildings cover limit i £3,000
Matching sets i
Cover for keys if lost i £1,000
Cover limit for cycles in the home i £3,000
Replace belongings new for old i
Alternative accommodation cover limit i £25,000
Money in the home cover limit i £1,000
Cover for keys if stolen i £1,000
24hr helpline i

Policy Expert

Home Essentials

3 stars
Theft from outbuildings cover limit i £1,000
Matching sets i
Cover for keys if lost i £500
Cover limit for cycles in the home i £1,000
Replace belongings new for old i
Alternative accommodation cover limit i £10,000
Money in the home cover limit i £250
Cover for keys if stolen i £500
24hr helpline i

Policy Expert

Home Select

3 stars
Theft from outbuildings cover limit i £1,000
Matching sets i
Cover for keys if lost i £500
Cover limit for cycles in the home i £1,000
Replace belongings new for old i
Alternative accommodation cover limit i £10,000
Money in the home cover limit i £250
Cover for keys if stolen i £500
24hr helpline i