Coutts is a private bank and wealth management company. It is one of the oldest banks in the world, having been founded in 1692, but today is a subsidiary of Royal Bank of Scotland Group. Its headquarters are in London.
It offers a full range of banking, insurance and investment products.
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| Customer happiness score | 36.3% |
|---|---|
| Customer trust score | 28.52% |
| Complaints performance | 58.11% |
| Transparency rating | 57.6% |
| Fairer Finance score Reviewed Autumn 2023 |
45% |
| Cost (Year 1) i | £309.00 |
|---|---|
| Account closure fee | £0.00 |
| Charge for transferring investments to another platform i | £0.00 |
| Does the provider have a mobile app? | |
| Charge for selling holdings if not enough money in account for charges | £0.00 |
| Completing paper applications | |
| Cash withdrawal by BACs | |
| Same day payment/payment by CHAPs | £15.00 |
| Early account closure fee | £0.00 |
| Cost of receiving paper statements for a year | £0.00 |
| Charge for transferring cash to another platform i | £0.00 |
| Cost (Year 1) i | £618.00 |
|---|---|
| Account closure fee | £0.00 |
| Charge for transferring investments to another platform i | £0.00 |
| Does the provider have a mobile app? | |
| Charge for selling holdings if not enough money in account for charges | £0.00 |
| Completing paper applications | |
| Cash withdrawal by BACs | |
| Same day payment/payment by CHAPs | £15.00 |
| Early account closure fee | £0.00 |
| Cost of receiving paper statements for a year | £0.00 |
| Charge for transferring cash to another platform i | £0.00 |
| Cost (Year 1) i | £309.00 |
|---|---|
| Account closure fee | £0.00 |
| Charge for transferring investments to another platform i | £0.00 |
| Is there a mobile app? | |
| Charge for selling holdings if not enough money in account for charges | £0.00 |
| Completing paper applications | |
| Cash withdrawal by BACs | |
| Same day payment/payment by CHAPs | £15.00 |
| Early account closure fee | £0.00 |
| Cost of receiving paper statements for a year | £0.00 |
| Charge for transferring cash to another platform i | £0.00 |
| Medical excess i | £50.00 |
|---|---|
| Cancelling before travel cover limit i | £15,000.00 |
| Personal Possessions and Baggage - damaged, lost or stolen - cover limit i | £10,000.00 |
| Emergency medical cover and repatriation cover limit i | Unlimited |
| Mental health cover i | |
| Max trip duration i | 93 days |
| Cutting trip short (curtailment) cover limit i | £15,000.00 |
| Abandoning your trip (abandonment) cover limit i | £15,000.00 |
| Personal money i | £500.00 |
| Combined passport & travel documents cover limit i | £750.00 |
| Natural disaster relocation cover i |
| Cancelling before travel cover limit i | £15,000.00 |
|---|---|
| Medical excess i | £50.00 |
| Personal Possessions and Baggage - damaged, lost or stolen - cover limit i | £10,000.00 |
| Emergency medical cover and repatriation cover limit i | Unlimited |
| Cutting trip short curtailment cover limit i | £15,000.00 |
| Missed departure cover limit i | £1,000.00 |
| Abandoning your trip (abandonment) cover limit i | £15,000.00 |
| Personal money i | £500.00 |
| Combined passport & travel documents limit i | £750.00 |
| Ski equipment owned cover limit i | £1,000.00 |
|---|---|
| Single owned item cover limit i | £1,000.00 |
| Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i | £750.00 |
| Ski equipment owned excess i | £50.00 |
| Ski equipment hired i | £750.00 |
| Single item limit for hired equipment i | £1,000.00 |
| Avalanche closure cover limit i | £500.00 |
| Piste closure cover limit i | £0.00 |
| Unused ski pass due to illness or injury i | £500.00 |