General Accident

General Accident is a car insurance specialist based in London, it was first established in 1885. 

Since being founded, General Accident and has since been involved in numerous mergers culminating in its merger with Norwich Union in 2000. 

The General Accident brand is now a trading name of Aviva and was reintroduced in 2013. It now provides car insurance directly and through price comparison sites. Policies are underwritten by Aviva, which is a FTSE 100 company.


General Accident
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Car insurance

Ranked 29th of 53 providers reviewed.

Customer happiness 61%
Customer trust 43%
Complaints performance 70%
Transparency rating 53%
Fairer Finance score
Reviewed Autumn 2019
57%

Car insurance

General Accident

Car Insurance

2 stars
Cover limit for lost keys i £0
Uninsured driver promise i
Courtesy car for duration of repair i
Windscreen repair excess i £10
Windscreen replacement excess i £75
Cover limit for stolen keys i £0
Cover for replacing original audio/visual equipment i Unlimited
24hr helpline available i 75
Repairs guarantee (years) i 3 years
Courtesy car provided if stolen / total loss i Optional