General Accident

General Accident is a car insurance specialist based in London, it was first established in 1885. 

Since being founded, General Accident and has since been involved in numerous mergers culminating in its merger with Norwich Union in 2000. 

The General Accident brand is now a trading name of Aviva and was reintroduced in 2013. It now provides car insurance directly and through price comparison sites. Policies are underwritten by Aviva, which is a FTSE 100 company.


General Accident
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Car insurance

Ranked 33rd of 54 providers reviewed.

Customer happiness 62.66%
Customer trust 47.72%
Complaints performance 73.04%
Transparency rating 62.96%
Fairer Finance score
Reviewed Autumn 2021
62%

Car insurance

General Accident

Car Insurance (with Keycare Cover)

3 stars
Cover limit for lost keys i Unlimited
Courtesy car for duration of repair i
Uninsured driver promise i
Cover for replacing original audio/visual equipment i Unlimited
New car replacement
Windscreen repair excess i £15
Windscreen replacement excess i £115
Repairs guarantee (years) i 3 years
Cover limit for stolen keys i Unlimited
24hr helpline available i
Courtesy car provided if stolen / total loss i

General Accident

Car Insurance (with Breakdown cover)

2 stars
Cover limit for lost keys i £0
Courtesy car for duration of repair i
Uninsured driver promise i
Cover for replacing original audio/visual equipment i Unlimited
New car replacement
Windscreen repair excess i £15
Windscreen replacement excess i £115
Repairs guarantee (years) i 3 years
Cover limit for stolen keys i £0
24hr helpline available i
Courtesy car provided if stolen / total loss i

General Accident

Car Insurance

2 stars
Cover limit for lost keys i £0
Courtesy car for duration of repair i
Uninsured driver promise i
Cover for replacing original audio/visual equipment i Unlimited
New car replacement
Windscreen repair excess i £15
Windscreen replacement excess i £115
Repairs guarantee (years) i 3 years
Cover limit for stolen keys i £0
24hr helpline available i
Courtesy car provided if stolen / total loss i

General Accident

Car Insurance (NHS worker)

1 stars
Cover limit for lost keys i £0
Courtesy car for duration of repair i
Uninsured driver promise i
Cover for replacing original audio/visual equipment i Unlimited
New car replacement
Windscreen repair excess i £15
Windscreen replacement excess i £75
Repairs guarantee (years) i 3 years
Cover limit for stolen keys i £0
24hr helpline available i
Courtesy car provided if stolen / total loss i Optional