General Accident

General Accident is a car insurance specialist first established in 1885.

Since being founded, General Accident and has since been involved in numerous mergers – culminating in its merger with Norwich Union in 2000. The Aviva brand was formed soon afterwards.

The General Accident brand was reintroduced in 2013 by Aviva. It now provides car insurance directly and through price comparison sites. Policies are underwritten by Aviva, which is a FTSE 100 company.

General Accident
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Car insurance

Ranked 33rd of 51 providers reviewed.

Customer happiness 55%
Customer trust 41%
Complaints performance 70%
Transparency rating 52%
Fairer Finance score
Reviewed Spring 2019
55%

Car insurance

General Accident

Car Insurance

2 stars
Cover for keys/locks if lost i £0
Uninsured driver promise i
Courtesy car for duration of repair i
Windscreen repair excess i £15
Windscreen replacement excess i £75
Cover for keys/locks if stolen i £0
Cover for replacing original audio/visual equipment i Unlimited
24hr helpline available i
Repairs guarantee (years) i 3 years
Courtesy car provided if stolen / total loss i Optional