Diamond is owned by the Admiral Group, a large Welsh insurance company listed on the London Stock Exchange and in the FTSE 100 Index. The group also owns Admiral, Elephant and Bell, as well as comparison site Confused.com.
Although originally marketed as car insurance for women drivers, law changes mean that Diamond now offer insurance to everyone.
Their headquarters are based in Cardiff, UK.
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| Customer happiness score | 65.07% |
|---|---|
| Customer trust score | 56.16% |
| Complaints performance | 76.08% |
| Transparency rating | 75.34% |
| Fairer Finance score Reviewed Autumn 2023 |
68% |
| Courtesy car for duration of repair i | |
|---|---|
| Uninsured driver promise i | |
| Cover limit for lost keys i | £2,000.00 |
| 24hr helpline available i | |
| New car replacement i | |
| Courtesy car provided if stolen / total loss i | |
| Windscreen repair excess i | £25.00 |
| Windscreen replacement excess i | £115.00 |
| Cover limit for stolen keys i | £2,000.00 |
| Cover for replacing original audio/visual equipment i | Unlimited |
| Repairs guarantee (years) i | Lifetime |
| Vandalism i |
| Courtesy car for duration of repair i | |
|---|---|
| Uninsured driver promise i | |
| Cover limit for lost keys i | £500.00 |
| 24hr helpline available i | |
| New car replacement i | |
| Courtesy car provided if stolen / total loss i | |
| Windscreen repair excess i | £25.00 |
| Windscreen replacement excess i | £115.00 |
| Cover limit for stolen keys i | £500.00 |
| Cover for replacing original audio/visual equipment i | Unlimited |
| Repairs guarantee (years) i | Lifetime |
| Vandalism i |