1st Central Insurance specialises in car insurance. It is part of the First Central Group, which was established in Guernsey in 2008, and provides financial services across insurance, property, and law. It has subsidiaries across Guernsey, Gibraltar and the UK.

Our product ratings are designed to help you choose a quality product. We rate policies on the key features that are most important for the majority of customers.

Car insurance

18 products reviewed

Electric Car Insurance

9 products reviewed

1st Central

Core Premier

Feature Value
Courtesy car for duration of repair Yes
Uninsured driver promise Yes
Cover limit for lost keys
£1,500.00
24hr helpline available Yes
New car replacement Yes
Courtesy car provided if stolen / total loss No
Windscreen repair excess
£25.00
Windscreen replacement excess
£150.00
Cover limit for stolen keys
£1,500.00
Cover for replacing original audio/visual equipment
£1,000.00
Repairs guarantee (years)
5 years
Vandalism Yes
1st Central

Extra + Premier

Feature Value
Courtesy car for duration of repair Yes
Uninsured driver promise Yes
Cover limit for lost keys
£1,500.00
24hr helpline available Yes
New car replacement Yes
Courtesy car provided if stolen / total loss No
Windscreen repair excess
£25.00
Windscreen replacement excess
£125.00
Cover limit for stolen keys
£1,500.00
Cover for replacing original audio/visual equipment
Unlimited
Repairs guarantee (years)
5 years
Vandalism Yes
1st Central

Extra + Breakdown

Feature Value
Courtesy car for duration of repair Yes
Uninsured driver promise Yes
Cover limit for lost keys
£1,500.00
24hr helpline available Yes
New car replacement Yes
Courtesy car provided if stolen / total loss No
Windscreen repair excess
£25.00
Windscreen replacement excess
£125.00
Cover limit for stolen keys
£1,500.00
Cover for replacing original audio/visual equipment
Unlimited
Repairs guarantee (years)
5 years
Vandalism Yes
1st Central

Core + Breakdown

Feature Value
Courtesy car for duration of repair Yes
Uninsured driver promise Yes
Cover limit for lost keys
£1,500.00
24hr helpline available Yes
New car replacement Yes
Courtesy car provided if stolen / total loss No
Windscreen repair excess
£25.00
Windscreen replacement excess
£150.00
Cover limit for stolen keys
£1,500.00
Cover for replacing original audio/visual equipment
£1,000.00
Repairs guarantee (years)
5 years
Vandalism Yes
1st Central

Core

Feature Value
Courtesy car for duration of repair Yes
Uninsured driver promise Yes
Cover limit for lost keys
£1,500.00
24hr helpline available Yes
New car replacement Yes
Courtesy car provided if stolen / total loss No
Windscreen repair excess
£25.00
Windscreen replacement excess
£150.00
Cover limit for stolen keys
£1,500.00
Cover for replacing original audio/visual equipment
£1,000.00
Repairs guarantee (years)
5 years
Vandalism Yes
1st Central

Extra + Legal

Feature Value
Courtesy car for duration of repair Yes
Uninsured driver promise Yes
Cover limit for lost keys
£1,500.00
24hr helpline available Yes
New car replacement Yes
Courtesy car provided if stolen / total loss No
Windscreen repair excess
£25.00
Windscreen replacement excess
£125.00
Cover limit for stolen keys
£1,500.00
Cover for replacing original audio/visual equipment
Unlimited
Repairs guarantee (years)
5 years
Vandalism Yes
1st Central

Core + Legal

Feature Value
Courtesy car for duration of repair Yes
Uninsured driver promise Yes
Cover limit for lost keys
£1,500.00
24hr helpline available Yes
New car replacement Yes
Courtesy car provided if stolen / total loss No
Windscreen repair excess
£25.00
Windscreen replacement excess
£150.00
Cover limit for stolen keys
£1,500.00
Cover for replacing original audio/visual equipment
£1,000.00
Repairs guarantee (years)
5 years
Vandalism Yes
1st Central

Extra

Feature Value
Courtesy car for duration of repair Yes
Uninsured driver promise Yes
Cover limit for lost keys
£1,500.00
24hr helpline available Yes
New car replacement Yes
Courtesy car provided if stolen / total loss No
Windscreen repair excess
£25.00
Windscreen replacement excess
£125.00
Cover limit for stolen keys
£1,500.00
Cover for replacing original audio/visual equipment
Unlimited
Repairs guarantee (years)
5 years
Vandalism Yes
1st Central

Value

Feature Value
Courtesy car for duration of repair Yes
Uninsured driver promise No
Cover limit for lost keys
£1,500.00
24hr helpline available Yes
New car replacement Yes
Courtesy car provided if stolen / total loss No
Windscreen repair excess
Windscreen repair not covered
Windscreen replacement excess
Windscreen replace not covered
Cover limit for stolen keys
£1,500.00
Cover for replacing original audio/visual equipment
£0.00
Repairs guarantee (years)
5 years
Vandalism Yes
Telematics Car Insurance

1 product reviewed

1st Central

Connect

Feature Value
Cover limit for lost keys
£1,500.00
Courtesy car for duration of repair Yes
Uninsured driver promise Yes
Cover limit for Legal Liability Cover for property damage
£20,000,000.00
Underwriter
First Central Underwriting Limited
Cover limit for stolen keys
£1,500.00
Storage after accident Yes
Cover for replacing original audio/visual equipment
Unlimited
New car replacement Yes
Legal cover for manslaughter defence
Unlimited
Vermin & insects Yes
Misfuelling No
Cancellation fee (within 14 days, box not installed)
£50.00
24hr helpline available Yes
Self-installed or engineer-installed box?
Self install
Is device removal mandatory at the end of the contract? Yes
Is there an excessive speeding restriction? Yes
Can your insurance be cancelled due to a poor driving score? Yes
Can premiums increase due to driving score?
On renewal
Curfew No
Digital capability Yes
Are children's car seats covered? Yes
Cover limit for personal belongings inside car
£250.00
Cancellation fee (within 14 days) box installed
£50.00
Speed restrictions scenario
Fail
Third Party, Fire and Theft Car Insurance

8 products reviewed

1st Central

Extra Third Party Fire & Theft Car Insurance

Feature Value
Courtesy car for duration of repair No
Uninsured driver promise Yes
Cover limit for lost keys
£1,500.00
24hr helpline available Yes
New car replacement Yes
Courtesy car provided if stolen / total loss No
Cover limit for stolen keys
£1,500.00
Cover for replacing original audio/visual equipment
Unlimited
Repairs guarantee (years)
5 years
Vandalism No
1st Central

Extra + Breakdown Third Party Fire & Theft Car Insurance

Feature Value
Courtesy car for duration of repair No
Uninsured driver promise Yes
Cover limit for lost keys
£1,500.00
24hr helpline available Yes
New car replacement Yes
Courtesy car provided if stolen / total loss No
Cover limit for stolen keys
£1,500.00
Cover for replacing original audio/visual equipment
Unlimited
Repairs guarantee (years)
5 years
Vandalism No
1st Central

Core + Breakdown Third Party Fire & Theft Car Insurance

Feature Value
Courtesy car for duration of repair No
Uninsured driver promise Yes
Cover limit for lost keys
£1,500.00
24hr helpline available Yes
New car replacement Yes
Courtesy car provided if stolen / total loss No
Cover limit for stolen keys
£1,500.00
Cover for replacing original audio/visual equipment
£1,000.00
Repairs guarantee (years)
5 years
Vandalism No
1st Central

Extra + Legal Third Party Fire & Theft Car Insurance

Feature Value
Courtesy car for duration of repair No
Uninsured driver promise Yes
Cover limit for lost keys
£1,500.00
24hr helpline available Yes
New car replacement Yes
Courtesy car provided if stolen / total loss No
Cover limit for stolen keys
£1,500.00
Cover for replacing original audio/visual equipment
Unlimited
Repairs guarantee (years)
5 years
Vandalism No
1st Central

Core + Legal Third Party Fire & Theft Car Insurance

Feature Value
Courtesy car for duration of repair No
Uninsured driver promise Yes
Cover limit for lost keys
£1,500.00
24hr helpline available Yes
New car replacement Yes
Courtesy car provided if stolen / total loss No
Cover limit for stolen keys
£1,500.00
Cover for replacing original audio/visual equipment
£1,000.00
Repairs guarantee (years)
5 years
Vandalism No
1st Central

Core Third Party Fire & Theft Car Insurance

Feature Value
Courtesy car for duration of repair No
Uninsured driver promise Yes
Cover limit for lost keys
£1,500.00
24hr helpline available Yes
New car replacement Yes
Courtesy car provided if stolen / total loss No
Cover limit for stolen keys
£1,500.00
Cover for replacing original audio/visual equipment
£1,000.00
Repairs guarantee (years)
5 years
Vandalism No
1st Central

Extra Premier Third Party Fire & Theft Car Insurance

Feature Value
Courtesy car for duration of repair No
Uninsured driver promise Yes
Cover limit for lost keys
£1,500.00
24hr helpline available Yes
New car replacement Yes
Courtesy car provided if stolen / total loss No
Cover limit for stolen keys
£1,500.00
Cover for replacing original audio/visual equipment
Unlimited
Repairs guarantee (years)
5 years
Vandalism No
1st Central

Core Premier Third Party Fire & Theft Car Insurance

Feature Value
Courtesy car for duration of repair No
Uninsured driver promise Yes
Cover limit for lost keys
£1,500.00
24hr helpline available Yes
New car replacement Yes
Courtesy car provided if stolen / total loss No
Cover limit for stolen keys
£1,500.00
Cover for replacing original audio/visual equipment
£1,000.00
Repairs guarantee (years)
5 years
Vandalism No

Courtesy Car (Add-on)

1 product reviewed

1st Central

Hire Car Cover

Home emergency cover

1 product reviewed

Boiler Breakdown Cover

1 product reviewed

1st Central

Home Emergency

Feature Value
Minimum excess
£0.00
Premium (minimum excess applied)
N/A
No claims period (Boiler)
28
Boiler repair cover limit
£1,000.00
No claims period
28 days
Contribution towards the cost of a new boiler if yours is beyond economic repair and is 6 years old or less.
£500.00
Getting access and reinstatement
£0.00
Type of pricing
Static
Maximum excess
£0.00
Premium (maximum excess applied)
N/A
Underwriter
Astrenska Insurance Limited
Unoccupied period
30
Individual call out cover limit for boiler repairs
£1,000.00
Time limit
N/A
Temporary emergency heating
£40.00
Boiler age exclusions
No exclusion
No claims period for boiler replacement
28
Boiler replacement (BER) within 0-4 years cover limit
£500.00
Contribution towards the cost of a new boiler if yours is beyond economic repair and is 5 years old or less.
£500.00
Contribution towards the cost of a new boiler if yours is beyond economic repair and is 7 years old or less.
£500.00
Boiler replacement (BER) within 8-10 years cover limit
£500.00
Boiler replacement (BER) 11-15 years cover limit
£2.00
Primary flue Yes
Boiler controls Yes
Alternative accommodation cover
£250.00
Internal gas supply pipe cover Yes
Annual boiler service No
Repairs guarantee
Not Mentioned
24/7 claims helpline Yes
Primary heating system Yes
Date of price collection
2026-02-20
Plumbing & drainage cover Yes
Electrical breakdown Yes
Pest Yes
Security Yes

Home insurance (building and contents)

7 products reviewed

Buildings insurance

3 products reviewed

1st Central

Premier

Feature Value
Escape of water excess for buildings
£450.00
Matching sets (Buildings)
50% of the cost of replacing the undamaged parts
Frozen pipes Yes
Trace and access
£7,000.00
Underground pipes, cables and tanks
Covered as standard
1st Central

Standard

Feature Value
Escape of water excess for buildings
£450.00
Matching sets (Buildings)
50% of the cost of replacing the undamaged parts
Frozen pipes Yes
Trace and access
£5,000.00
Underground pipes, cables and tanks
Covered as standard
1st Central

Essentials

Feature Value
Escape of water excess for buildings
£450.00
Matching sets (Buildings) No
Frozen pipes Yes
Trace and access
£2,500.00
Underground pipes, cables and tanks
Covered as standard
Contents insurance

3 products reviewed

1st Central

Premier

Feature Value
Matching sets (contents)
50% of the cost of replacing the undamaged parts
Theft from outbuildings
£5,000.00
Cover for items away from home
Optional
Money in the home
£750.00
Property owner liability
£2,000,000.00
Escape of water excess (minimum)
£450.00
1st Central

Standard

Feature Value
Matching sets (contents)
50% of the cost of replacing the undamaged parts
Theft from outbuildings
£3,000.00
Cover for items away from home
Optional
Money in the home
£500.00
Property owner liability
£2,000,000.00
Escape of water excess (minimum)
£450.00
1st Central

Essentials

Feature Value
Matching sets (contents) No
Theft from outbuildings
£0.00
Cover for items away from home
Optional
Money in the home
£250.00
Property owner liability
£1,000,000.00
Escape of water excess (minimum)
£450.00
Home Legal Cover

1 product reviewed

1st Central

Home Legal Protection Cover

Feature Value
Limit of indemnity per claim
£100,000.00
Employment - employee Yes
Property damage Yes
Contract disputes - pursue Yes
Property disputes Yes
Standard advisors cost
£120.00
Employment - excess
£0.00
Contract disputes - defend Yes
Data protection No
Jury service - maximum indemnity limit
N/A

Motor Excess Cover

4 products reviewed

Personal Motor Excess Insurance

4 products reviewed

1st Central

Excess Protect £1000

Feature Value
Annual cover limit
£1,000.00
Claim limit
Unlimited
Cover limit per claim
£1,000.00
Personal belongings cover No
Waiting period (if taken out at the same time as a car insurance policy)
0 days
1st Central

Excess Protect £750

Feature Value
Annual cover limit
£750.00
Claim limit
Unlimited
Cover limit per claim
£750.00
Personal belongings cover No
Waiting period (if taken out at the same time as a car insurance policy)
0 days
1st Central

Excess Protect £300

Feature Value
Annual cover limit
£300.00
Claim limit
Unlimited
Cover limit per claim
£300.00
Personal belongings cover No
Waiting period (if taken out at the same time as a car insurance policy)
0 days
1st Central

Excess Protect £500

Feature Value
Annual cover limit
£500.00
Claim limit
Unlimited
Cover limit per claim
£500.00
Personal belongings cover No
Waiting period (if taken out at the same time as a car insurance policy)
0 days

Motor Key Cover

1 product reviewed

1st Central

Key Assist

Feature Value
Cover limit for broken keys (or keys broken inside a lock)
£100.00
Annual policy limit
£1,500.00
Days before you can make a claim
2 days
Lost key waiting period
2 days
Onward transport cover
£300.00
Additional Keys covered Yes
Cover if duplicate keys are easily available
Only for replacement key

Motor Legal Cover

1 product reviewed

1st Central

Motor Legal Expenses

Feature Value
Uninsured loss recovery Limit
£100,000.00
Personal Injury limit
£100,000.00
Motor Prosecution defence Limit
£100,000.00
Uninsured driver benefit No
Consumer Disputes Limit
£0.00
Database Disputes Limit
£0.00
Vehicle Cloning Limit
£0.00
Uninsured driver benefit (Minimum pay out)
£0.00

Personal Accident

1 product reviewed

1st Central

Personal Accident Cover

Feature Value
Number of passengers covered
Unlimited
Death
£60,000.00
Permanent total disablement
£60,000.00

Our unique Customer Experience Ratings help consumers find companies that offer a good service.

Car insurance

Ranked 33rd of 49 providers reviewed


Customer happiness score 55.53%
Customer trust score 49.01%
Complaints performance 62.37%
Transparency rating 75.69%

Fairer Finance Score

Reviewed Autumn 2026

60.65%