Geoffrey Insurance

Geoffrey Insurance is owned by Markerstudy, following its acquisition of Chaucer Direct in 2015. The name changed from Chaucer Direct in 2016.

Geoffrey Insurance sells regular car and van insurance, policies for learners as well as pet insurance. It is based in Whitstable. 

Markerstudy works with UK brands and brokers, but its ultimate parent company is based in Gibraltar.

The policies are underwritten by Zenith Insurance, a publicly-traded firm which sells own-brand policies too. It also underwrites policies for many other insurance brokers.

Geoffrey Insurance
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Car insurance

Ranked 33rd of 49 providers reviewed.

Customer happiness score 58.85%
Customer trust score 46.88%
Complaints performance 73.23%
Transparency rating 72.94%
Fairer Finance score
Reviewed Autumn 2023		 63%

Car insurance

Geoffrey Insurance

Car Insurance

3 stars
Courtesy car for duration of repair i
Uninsured driver promise i
Cover limit for lost keys i £0.00
24hr helpline available i
New car replacement i
Courtesy car provided if stolen / total loss i
Windscreen repair excess i £25.00
Windscreen replacement excess i £100.00
Cover limit for stolen keys i £500.00
Cover for replacing original audio/visual equipment i Unlimited
Repairs guarantee (years) i 3 years
Vandalism i

Geoffrey Insurance

Essentials Car Insurance

1 stars
Courtesy car for duration of repair i
Uninsured driver promise i
Cover limit for lost keys i £0.00
24hr helpline available i
New car replacement i
Courtesy car provided if stolen / total loss i
Windscreen repair excess i Windscreen repair not covered
Windscreen replacement excess i Windscreen replace not covered
Cover limit for stolen keys i £0.00
Cover for replacing original audio/visual equipment i Unlimited
Repairs guarantee (years) i 3 years
Vandalism i