Established in 2017, By Miles is the UK’s first real-time pay-per-mile car insurance provider. Their policies are aimed at those who drive less than 7,000 miles per year.
Their policies are underwritten by a panel of insurers, including AXA Insurance Plc and Zurich.
They are based in Hammersmith, London.
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| Customer happiness score | 73.46% |
|---|---|
| Customer trust score | 64.81% |
| Complaints performance | 68.37% |
| Transparency rating | 74.38% |
| Fairer Finance score Reviewed Autumn 2023 |
70% |
| Cover limit for lost keys i | Unlimited |
|---|---|
| Courtesy car for duration of repair i | |
| Uninsured driver promise i | |
| Cover for replacing original audio/visual equipment i | Unlimited |
| Windscreen repair excess i | £25.00 |
| Windscreen replacement excess i | £75.00 |
| Repairs guarantee (years) i | 3 years |
| New car replacement i | |
| Cover limit for stolen keys i | Unlimited |
| 24hr helpline available i | |
| Courtesy car provided if stolen / total loss i | |
| Vandalism i |