Fairer Finance has appointed Charles Randell CBE to its independent Consumer Advisory Board, strengthening its external challenge and oversight of the consumer group.

Randell is the former chair of the Financial Conduct Authority and the Payment Systems Regulator and has previously served as a member of the Bank of England’s Prudential Regulation Authority. He was a partner at Slaughter and May for over 20 years specialising in corporate finance law, and is currently Commissioner at the Financial Inclusion Committee. He brings decades of experience across financial regulation, public policy and corporate finance law.

With a heritage spanning over a decade, Fairer Finance is an independent consumer group, consultancy, and ratings provider whose mission is to help create a financial services market that is fair for consumers as well as the companies that serve them. The Fairer Finance Consumer Advisory Board oversees the consumer group’s research, ratings, commercial relationships, policy work and public commentary, to ensure that its independence and consumer focus are maintained. The board is chaired by Helene Brichet.

James Daley, managing director of Fairer Finance, said: “Charles brings a rare combination of regulatory insight, legal expertise and a long-standing commitment to improving outcomes for the public. He will be a true asset to our Consumer Advisory Board.

“Fairer Finance was set up to stand on the side of customers and to provide clear, evidence-based challenge to banks, insurers and policymakers. At a time when trust in financial services is fragile and the pressures on household finances are significant, independent voices matter more than ever. Charles’ experience will help us ask better questions, test our own thinking and focus on the issues that make the most difference to consumers.”

Charles Randell CBE said: “Fairer Finance has built a strong reputation for independent analysis and for highlighting where products, communications and practices fall short of what customers need and expect. I look forward to working with Helene, James and the rest of the board to help ensure that Fairer Finance continues to offer rigorous scrutiny while also supporting firms and policymakers who want to raise standards.”

For more information, please visit https://www.fairerfinance.com/