Our product ratings for Home Emergency Assist
Our product ratings are designed to help you choose a quality product. We rate policies on the key features that are most important for the majority of customers.
Home emergency cover
8 products reviewed
Boiler Breakdown Cover
8 products reviewed
- Premium Boiler & Heating
- Enhanced Boiler & Heating
- Enhanced Complete Cover
- Premium Complete Cover
- Enhanced Plumbing and Drainage
- Enhanced Plumbing, Drainage & Electrics
- Premium Plumbing Drainage and Electrics
- Premium Plumbing and Drainage
Home Emergency Assist
Premium Boiler & Heating
| Feature | Value |
|---|---|
| Minimum excess |
£0.00
|
| Premium (minimum excess applied) |
£16.25
|
| No claims period (Boiler) |
14.00
|
| Boiler repair cover limit |
£5,000.00
|
| No claims period |
14.00 days
|
| Contribution towards the cost of a new boiler if yours is beyond economic repair and is 6 years old or less. |
£300.00
|
| Getting access and reinstatement |
£0.00
|
| Type of pricing |
Static
|
| Maximum excess |
£95.00
|
| Premium (maximum excess applied) |
£6.25
|
| Underwriter |
Novus Underwriting Limited
|
| Unoccupied period |
60
|
| Individual call out cover limit for boiler repairs |
Unlimited
|
| Time limit |
N/A
|
| Temporary emergency heating |
£50.00
|
| Boiler age exclusions |
15.00
|
| No claims period for boiler replacement |
14.00
|
| Boiler replacement (BER) within 0-4 years cover limit |
£500.00
|
| Contribution towards the cost of a new boiler if yours is beyond economic repair and is 5 years old or less. |
£500.00
|
| Contribution towards the cost of a new boiler if yours is beyond economic repair and is 7 years old or less. |
£300.00
|
| Boiler replacement (BER) within 8-10 years cover limit |
£200.00
|
| Boiler replacement (BER) 11-15 years cover limit |
£3.00
|
| Primary flue | Yes |
| Boiler controls | Yes |
| Alternative accommodation cover |
£250.00
|
| Internal gas supply pipe cover | No |
| Annual boiler service |
Optional
|
| Repairs guarantee |
12 months
|
| 24/7 claims helpline | Yes |
| Primary heating system | Yes |
| Date of price collection |
2026-04-10
|
| Plumbing & drainage cover | No |
| Electrical breakdown | No |
| Pest | No |
| Security | No |
Home Emergency Assist
Enhanced Boiler & Heating
| Feature | Value |
|---|---|
| Minimum excess |
£0.00
|
| Premium (minimum excess applied) |
£12.08
|
| No claims period (Boiler) |
14.00
|
| Boiler repair cover limit |
£3,000.00
|
| No claims period |
14.00 days
|
| Contribution towards the cost of a new boiler if yours is beyond economic repair and is 6 years old or less. |
£300.00
|
| Getting access and reinstatement |
£0.00
|
| Type of pricing |
Static
|
| Maximum excess |
£95.00
|
| Premium (maximum excess applied) |
£5.42
|
| Underwriter |
Novus Underwriting Limited
|
| Unoccupied period |
60
|
| Individual call out cover limit for boiler repairs |
£1,000.00
|
| Time limit |
N/A
|
| Temporary emergency heating |
£50.00
|
| Boiler age exclusions |
15.00
|
| No claims period for boiler replacement |
14.00
|
| Boiler replacement (BER) within 0-4 years cover limit |
£500.00
|
| Contribution towards the cost of a new boiler if yours is beyond economic repair and is 5 years old or less. |
£500.00
|
| Contribution towards the cost of a new boiler if yours is beyond economic repair and is 7 years old or less. |
£300.00
|
| Boiler replacement (BER) within 8-10 years cover limit |
£200.00
|
| Boiler replacement (BER) 11-15 years cover limit |
£3.00
|
| Primary flue | Yes |
| Boiler controls | No |
| Alternative accommodation cover |
£250.00
|
| Internal gas supply pipe cover | No |
| Annual boiler service |
Optional
|
| Repairs guarantee |
12 months
|
| 24/7 claims helpline | Yes |
| Primary heating system | Yes |
| Date of price collection |
2026-04-10
|
| Plumbing & drainage cover | No |
| Electrical breakdown | No |
| Pest | No |
| Security | No |
Home Emergency Assist
Enhanced Complete Cover
| Feature | Value |
|---|---|
| Minimum excess |
£0.00
|
| Premium (minimum excess applied) |
£20.83
|
| No claims period (Boiler) |
14.00
|
| Boiler repair cover limit |
£3,000.00
|
| No claims period |
14.00 days
|
| Contribution towards the cost of a new boiler if yours is beyond economic repair and is 6 years old or less. |
£300.00
|
| Getting access and reinstatement |
£0.00
|
| Type of pricing |
Static
|
| Maximum excess |
£95.00
|
| Premium (maximum excess applied) |
£10.83
|
| Underwriter |
Novus Underwriting Limited
|
| Unoccupied period |
60
|
| Individual call out cover limit for boiler repairs |
£1,000.00
|
| Time limit |
N/A
|
| Temporary emergency heating |
£50.00
|
| Boiler age exclusions |
15.00
|
| No claims period for boiler replacement |
14.00
|
| Boiler replacement (BER) within 0-4 years cover limit |
£500.00
|
| Contribution towards the cost of a new boiler if yours is beyond economic repair and is 5 years old or less. |
£500.00
|
| Contribution towards the cost of a new boiler if yours is beyond economic repair and is 7 years old or less. |
£300.00
|
| Boiler replacement (BER) within 8-10 years cover limit |
£200.00
|
| Boiler replacement (BER) 11-15 years cover limit |
£4.00
|
| Primary flue | Yes |
| Boiler controls | No |
| Alternative accommodation cover |
£250.00
|
| Internal gas supply pipe cover | Yes |
| Annual boiler service |
Optional
|
| Repairs guarantee |
12 months
|
| 24/7 claims helpline | Yes |
| Primary heating system | Yes |
| Date of price collection |
2026-04-10
|
| Plumbing & drainage cover | Yes |
| Electrical breakdown | Yes |
| Pest | Yes |
| Security | Yes |
Home Emergency Assist
Premium Complete Cover
| Feature | Value |
|---|---|
| Minimum excess |
£0.00
|
| Premium (minimum excess applied) |
£28.75
|
| No claims period (Boiler) |
14.00
|
| Boiler repair cover limit |
£5,000.00
|
| No claims period |
14.00 days
|
| Contribution towards the cost of a new boiler if yours is beyond economic repair and is 6 years old or less. |
£300.00
|
| Getting access and reinstatement |
£0.00
|
| Type of pricing |
Static
|
| Maximum excess |
£95.00
|
| Premium (maximum excess applied) |
£13.33
|
| Underwriter |
Novus Underwriting Limited
|
| Unoccupied period |
60
|
| Individual call out cover limit for boiler repairs |
Unlimited
|
| Time limit |
N/A
|
| Temporary emergency heating |
£50.00
|
| Boiler age exclusions |
15.00
|
| No claims period for boiler replacement |
14.00
|
| Boiler replacement (BER) within 0-4 years cover limit |
£500.00
|
| Contribution towards the cost of a new boiler if yours is beyond economic repair and is 5 years old or less. |
£500.00
|
| Contribution towards the cost of a new boiler if yours is beyond economic repair and is 7 years old or less. |
£300.00
|
| Boiler replacement (BER) within 8-10 years cover limit |
£200.00
|
| Boiler replacement (BER) 11-15 years cover limit |
£4.00
|
| Primary flue | Yes |
| Boiler controls | Yes |
| Alternative accommodation cover |
£250.00
|
| Internal gas supply pipe cover | Yes |
| Annual boiler service |
Optional
|
| Repairs guarantee |
12 months
|
| 24/7 claims helpline | Yes |
| Primary heating system | Yes |
| Date of price collection |
2026-04-10
|
| Plumbing & drainage cover | Yes |
| Electrical breakdown | Yes |
| Pest | Yes |
| Security | Yes |
Home Emergency Assist
Enhanced Plumbing and Drainage
| Feature | Value |
|---|---|
| Minimum excess |
£0.00
|
| Premium (minimum excess applied) |
£5.42
|
| No claims period (Boiler) |
0.00
|
| Boiler repair cover limit |
Not Mentioned
|
| No claims period |
14.00 days
|
| Contribution towards the cost of a new boiler if yours is beyond economic repair and is 6 years old or less. |
£0.00
|
| Getting access and reinstatement |
£0.00
|
| Type of pricing |
Static
|
| Maximum excess |
£95.00
|
| Premium (maximum excess applied) |
£3.75
|
| Underwriter |
Novus Underwriting Limited
|
| Unoccupied period |
60
|
| Individual call out cover limit for boiler repairs |
Not Mentioned
|
| Time limit |
N/A
|
| Temporary emergency heating |
£0.00
|
| Boiler age exclusions |
No Exclusion
|
| No claims period for boiler replacement |
0.00
|
| Boiler replacement (BER) within 0-4 years cover limit |
£0.00
|
| Contribution towards the cost of a new boiler if yours is beyond economic repair and is 5 years old or less. |
£0.00
|
| Contribution towards the cost of a new boiler if yours is beyond economic repair and is 7 years old or less. |
£0.00
|
| Boiler replacement (BER) within 8-10 years cover limit |
£0.00
|
| Boiler replacement (BER) 11-15 years cover limit |
£1.00
|
| Primary flue | No |
| Boiler controls | No |
| Alternative accommodation cover |
£250.00
|
| Internal gas supply pipe cover | No |
| Annual boiler service |
Optional
|
| Repairs guarantee |
12 months
|
| 24/7 claims helpline | Yes |
| Primary heating system | No |
| Date of price collection |
2026-04-10
|
| Plumbing & drainage cover | Yes |
| Electrical breakdown | No |
| Pest | No |
| Security | No |
Home Emergency Assist
Enhanced Plumbing, Drainage & Electrics
| Feature | Value |
|---|---|
| Minimum excess |
£0.00
|
| Premium (minimum excess applied) |
£7.08
|
| No claims period (Boiler) |
0.00
|
| Boiler repair cover limit |
Not Mentioned
|
| No claims period |
14.00 days
|
| Contribution towards the cost of a new boiler if yours is beyond economic repair and is 6 years old or less. |
£0.00
|
| Getting access and reinstatement |
£0.00
|
| Type of pricing |
Static
|
| Maximum excess |
£95.00
|
| Premium (maximum excess applied) |
£4.58
|
| Underwriter |
Novus Underwriting Limited
|
| Unoccupied period |
60
|
| Individual call out cover limit for boiler repairs |
Not Mentioned
|
| Time limit |
N/A
|
| Temporary emergency heating |
£0.00
|
| Boiler age exclusions |
No Exclusion
|
| No claims period for boiler replacement |
0.00
|
| Boiler replacement (BER) within 0-4 years cover limit |
£0.00
|
| Contribution towards the cost of a new boiler if yours is beyond economic repair and is 5 years old or less. |
£0.00
|
| Contribution towards the cost of a new boiler if yours is beyond economic repair and is 7 years old or less. |
£0.00
|
| Boiler replacement (BER) within 8-10 years cover limit |
£0.00
|
| Boiler replacement (BER) 11-15 years cover limit |
£1.00
|
| Primary flue | No |
| Boiler controls | No |
| Alternative accommodation cover |
£250.00
|
| Internal gas supply pipe cover | Yes |
| Annual boiler service |
Optional
|
| Repairs guarantee |
12 months
|
| 24/7 claims helpline | Yes |
| Primary heating system | No |
| Date of price collection |
2026-04-10
|
| Plumbing & drainage cover | Yes |
| Electrical breakdown | Yes |
| Pest | No |
| Security | No |
Home Emergency Assist
Premium Plumbing Drainage and Electrics
| Feature | Value |
|---|---|
| Minimum excess |
£0.00
|
| Premium (minimum excess applied) |
£10.42
|
| No claims period (Boiler) |
0.00
|
| Boiler repair cover limit |
Not Mentioned
|
| No claims period |
14.00 days
|
| Contribution towards the cost of a new boiler if yours is beyond economic repair and is 6 years old or less. |
£0.00
|
| Getting access and reinstatement |
£0.00
|
| Type of pricing |
Static
|
| Maximum excess |
£95.00
|
| Premium (maximum excess applied) |
£5.83
|
| Underwriter |
Novus Underwriting Limited
|
| Unoccupied period |
60
|
| Individual call out cover limit for boiler repairs |
Not Mentioned
|
| Time limit |
N/A
|
| Temporary emergency heating |
£0.00
|
| Boiler age exclusions |
No Exclusion
|
| No claims period for boiler replacement |
0.00
|
| Boiler replacement (BER) within 0-4 years cover limit |
£0.00
|
| Contribution towards the cost of a new boiler if yours is beyond economic repair and is 5 years old or less. |
£0.00
|
| Contribution towards the cost of a new boiler if yours is beyond economic repair and is 7 years old or less. |
£0.00
|
| Boiler replacement (BER) within 8-10 years cover limit |
£0.00
|
| Boiler replacement (BER) 11-15 years cover limit |
£1.00
|
| Primary flue | No |
| Boiler controls | No |
| Alternative accommodation cover |
£250.00
|
| Internal gas supply pipe cover | Yes |
| Annual boiler service |
Optional
|
| Repairs guarantee |
12 months
|
| 24/7 claims helpline | Yes |
| Primary heating system | No |
| Date of price collection |
2026-04-10
|
| Plumbing & drainage cover | Yes |
| Electrical breakdown | Yes |
| Pest | No |
| Security | No |
Home Emergency Assist
Premium Plumbing and Drainage
| Feature | Value |
|---|---|
| Minimum excess |
£0.00
|
| Premium (minimum excess applied) |
£8.33
|
| No claims period (Boiler) |
0.00
|
| Boiler repair cover limit |
Not Mentioned
|
| No claims period |
14.00 days
|
| Contribution towards the cost of a new boiler if yours is beyond economic repair and is 6 years old or less. |
£0.00
|
| Getting access and reinstatement |
£0.00
|
| Type of pricing |
Static
|
| Maximum excess |
£95.00
|
| Premium (maximum excess applied) |
£4.58
|
| Underwriter |
Novus Underwriting Limited
|
| Unoccupied period |
60
|
| Individual call out cover limit for boiler repairs |
Not Mentioned
|
| Time limit |
N/A
|
| Temporary emergency heating |
£0.00
|
| Boiler age exclusions |
No Exclusion
|
| No claims period for boiler replacement |
0.00
|
| Boiler replacement (BER) within 0-4 years cover limit |
£0.00
|
| Contribution towards the cost of a new boiler if yours is beyond economic repair and is 5 years old or less. |
£0.00
|
| Contribution towards the cost of a new boiler if yours is beyond economic repair and is 7 years old or less. |
£0.00
|
| Boiler replacement (BER) within 8-10 years cover limit |
£0.00
|
| Boiler replacement (BER) 11-15 years cover limit |
£1.00
|
| Primary flue | No |
| Boiler controls | No |
| Alternative accommodation cover |
£250.00
|
| Internal gas supply pipe cover | No |
| Annual boiler service |
Optional
|
| Repairs guarantee |
12 months
|
| 24/7 claims helpline | Yes |
| Primary heating system | No |
| Date of price collection |
2026-04-10
|
| Plumbing & drainage cover | Yes |
| Electrical breakdown | No |
| Pest | No |
| Security | No |