Southdowns

Established in 2013, Southdowns Insurance Services Ltd. is a travel insurance provider based in West Sussex.

Southdowns Insurance provide a number of different travel insurance policies, including cover for pre-existing medical conditions.

Southdowns is underwritten by Inter Partner Assistance, which is part of the AXA Group. Inter Partner Assistance is a Belgian firm authorised by the National Bank of Belgium and subject to limited regulation by the Financial Conduct Authority.

Our product ratings are designed to help you choose a quality product. We rate policies on the key features that are most important for the majority of customers.

Travel insurance

7 products reviewed

Annual multi-trip insurance

3 products reviewed

Southdowns

Platinum

Feature Value
Medical excess
£0.00
Cancelling before travel cover limit
£6,000.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit
£3,500.00
Emergency medical cover and repatriation cover limit
£20,000,000.00
Missed departure cover limit
£1,500.00
Natural disaster relocation cover Yes
Southdowns

Silver Plus

Feature Value
Medical excess
£50.00
Cancelling before travel cover limit
£2,000.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit
£1,750.00
Emergency medical cover and repatriation cover limit
£20,000,000.00
Missed departure cover limit
£1,500.00
Natural disaster relocation cover Yes
Southdowns

Bronze

Feature Value
Medical excess
£100.00
Cancelling before travel cover limit
£1,500.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit
£1,750.00
Emergency medical cover and repatriation cover limit
£20,000,000.00
Missed departure cover limit
£100.00
Natural disaster relocation cover Yes
Single trip insurance

3 products reviewed

Southdowns

Platinum

Feature Value
Cancelling before travel cover limit
£6,000.00
Medical excess
£0.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit
£3,500.00
Emergency medical cover and repatriation cover limit
£20,000,000.00
Missed departure cover limit
£1,500.00
Natural disaster relocation cover Yes
Southdowns

Silver Plus

Feature Value
Cancelling before travel cover limit
£2,000.00
Medical excess
£50.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit
£1,750.00
Emergency medical cover and repatriation cover limit
£20,000,000.00
Missed departure cover limit
£1,500.00
Natural disaster relocation cover Yes
Southdowns

Bronze

Feature Value
Cancelling before travel cover limit
£1,500.00
Medical excess
£100.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit
£1,750.00
Emergency medical cover and repatriation cover limit
£20,000,000.00
Missed departure cover limit
£100.00
Natural disaster relocation cover Yes
Travel insurance add-on: gadget cover

1 product reviewed

Southdowns

Gadget Cover

Feature Value
Available for which products?
Available for all of their travel products
Accidental loss cover Yes
Accidental loss cover limit
£1,000.00
Maximum single-item cover limit
£1,000.00

Our unique Customer Experience Ratings help consumers find companies that offer a good service.

Travel insurance

Ranked 36th of 40 providers reviewed

Customer happiness score 49.27%
Customer trust score 37.07%
Complaints performance 63.21%
Transparency rating 63.1%

Fairer Finance Score

Reviewed Autumn 2026

 53.16%