First Direct

First Direct

Bank & savings products from First Direct

Credit cards

Ranked 1st of 34 providers rated.

Customer happiness 71%
Customer trust 68%
Complaints performance 85%
Transparency rating 61%
Fairer Finance score 71%

Bank accounts

Ranked 2nd of 22 providers rated.

Customer happiness 83%
Customer trust 70%
Complaints performance 85%
Transparency rating 46%
Fairer Finance score 71%

Savings accounts

Ranked 2nd of 32 providers rated.

Customer happiness 69%
Customer trust 65%
Complaints performance 85%
Transparency rating 61%
Fairer Finance score 70%

Personal loans

Ranked 2nd of 22 providers rated.

Customer happiness 68%
Customer trust 60%
Complaints performance 85%
Transparency rating 54%
Fairer Finance score 67%

Mortgages

Ranked 3rd of 21 providers rated.

Customer happiness 76%
Customer trust 66%
Complaints performance 72%
Transparency rating 42%
Fairer Finance score 64%

First Direct also provide insurance products.