Scottish Widows is a life insurance, pensions and investments business owned by the Lloyds Banking Group. Other brands in the same group include Lloyds Bank, Bank of Scotland and Birmingham Midshires.
The company was established over 200 years ago, and it remains one of the best known brands in the life and pensions space.
It has a good record on complaints handling, is average in terms of the percentage of claims paid but has a poor transparency score. The good and the bad average out to leave Scottish Widows sitting in the middle of our life insurance ratings.