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Insure with PETtrac

Insure with PETtrac, formerly known as Avid Pet Insurance, is based in London and specialises in providing lifetime insurance cover for pets.

Insure with PETtrac is a trading name of Thistle Insurance Services. Its policies are underwritten by Covea Insurance plc.

It was launched, as Avid Pet Insurance, in 2011. In 2019 the name was changed to Insure with PETtrac.

Thistle Insurance Services also owns many of insurance brands, including Golfshield, Gadgetguard and British Cycling Travel Insurance.

Insure with PETtrac

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Pet insurance

Ranked 21^st of 35 providers reviewed.

Customer happiness score	58.79%
Customer trust score	61.54%
Complaints performance	73.43%
Transparency rating	62.23%
Fairer Finance score Reviewed Autumn 2023	64%

Pet insurance

Cat insurance

Insure with PETtrac

£3,000 (with all optional covers)

Medical excess i	£150.00
Type of cover i	Maximum benefit, policy
Medical cover limit i	£3,000.00
Age when compulsory excess rises i	8 years
Annual policy limit i
Cancellation fee i	£0.00
Annual condition limit i
Amendment fee i	£0.00
Lifetime policy limit i	£3,000.00
Lifetime condition limit i
Dental cover (if due to an accident) i	£3,000.00
Cruciate ligament damage i	£3,000.00
CT scans i	£3,000.00
MRI scans i	£3,000.00
Prescribed food i	£200.00
Complementary treatment i	£750.00
Boarding fees limit i	£1,500.00
Death benefit (illness) i	£1,500.00
Euthanasia cover limit i	£200.00
Cremation i	£200.00
If renewed, are existing conditions covered? i
Holiday cancellation i	£5,000.00
Holiday cover i	£3,000.00
Quarantine costs cover i	£2,000.00
Loss of PETS passport or other travel documents i
Emergency expenses abroad i	£1,500.00
Maximum number of days abroad i	60 days

Insure with PETtrac

£3,000

Medical excess i	£150.00
Type of cover i	Maximum benefit, policy
Medical cover limit i	£3,000.00
Age when compulsory excess rises i	8 years
Annual policy limit i
Cancellation fee i	£0.00
Annual condition limit i
Amendment fee i	£0.00
Lifetime policy limit i	£3,000.00
Lifetime condition limit i
Dental cover (if due to an accident) i	£3,000.00
Cruciate ligament damage i	£3,000.00
CT scans i	£3,000.00
MRI scans i	£3,000.00
Prescribed food i	£200.00
Complementary treatment i	£750.00
Boarding fees limit i	£1,500.00
Death benefit (illness) i	£1,500.00
Euthanasia cover limit i	£200.00
Cremation i	£200.00
If renewed, are existing conditions covered? i
Holiday cancellation i	£5,000.00
Holiday cover i	£0.00
Quarantine costs cover i	£0.00
Loss of PETS passport or other travel documents i	£0.00
Emergency expenses abroad i	£0.00
Maximum number of days abroad i

Insure with PETtrac

£6,000

Medical excess i	£150.00
Type of cover i	Maximum benefit, policy
Medical cover limit i	£6,000.00
Age when compulsory excess rises i	8 years
Annual policy limit i
Cancellation fee i	£0.00
Annual condition limit i
Amendment fee i	£0.00
Lifetime policy limit i	£6,000.00
Lifetime condition limit i
Dental cover (if due to an accident) i	£6,000.00
Cruciate ligament damage i	£6,000.00
CT scans i	£6,000.00
MRI scans i	£6,000.00
Prescribed food i	£200.00
Complementary treatment i	£1,500.00
Boarding fees limit i	£1,500.00
Death benefit (illness) i	£1,500.00
Euthanasia cover limit i	£200.00
Cremation i	£200.00
If renewed, are existing conditions covered? i
Holiday cancellation i	£5,000.00
Holiday cover i	£0.00
Quarantine costs cover i	£0.00
Loss of PETS passport or other travel documents i	£0.00
Emergency expenses abroad i	£0.00
Maximum number of days abroad i

Insure with PETtrac

£12,000

Medical excess i	£150.00
Type of cover i	Maximum benefit, policy
Medical cover limit i	£12,000.00
Age when compulsory excess rises i	8 years
Annual policy limit i
Cancellation fee i	£0.00
Annual condition limit i
Amendment fee i	£0.00
Lifetime policy limit i	£12,000.00
Lifetime condition limit i
Dental cover (if due to an accident) i	£12,000.00
Cruciate ligament damage i	£12,000.00
CT scans i	£12,000.00
MRI scans i	£12,000.00
Prescribed food i	£200.00
Complementary treatment i	£3,000.00
Boarding fees limit i	£1,500.00
Death benefit (illness) i	£1,500.00
Euthanasia cover limit i	£200.00
Cremation i	£200.00
If renewed, are existing conditions covered? i
Holiday cancellation i	£5,000.00
Holiday cover i	£0.00
Quarantine costs cover i	£0.00
Loss of PETS passport or other travel documents i	£0.00
Emergency expenses abroad i	£0.00
Maximum number of days abroad i

Insure with PETtrac

£6,000 (with all optional covers)

Medical excess i	£150.00
Type of cover i	Maximum benefit, policy
Medical cover limit i	£6,000.00
Age when compulsory excess rises i	8 years
Annual policy limit i
Cancellation fee i	£0.00
Annual condition limit i
Amendment fee i	£0.00
Lifetime policy limit i	£6,000.00
Lifetime condition limit i
Dental cover (if due to an accident) i	£6,000.00
Cruciate ligament damage i	£6,000.00
CT scans i	£6,000.00
MRI scans i	£6,000.00
Prescribed food i	£200.00
Complementary treatment i	£1,500.00
Boarding fees limit i	£1,500.00
Death benefit (illness) i	£1,500.00
Euthanasia cover limit i	£200.00
Cremation i	£200.00
If renewed, are existing conditions covered? i
Holiday cancellation i	£5,000.00
Holiday cover i	£6,000.00
Quarantine costs cover i	£2,000.00
Loss of PETS passport or other travel documents i
Emergency expenses abroad i	£1,500.00
Maximum number of days abroad i	60 days

Insure with PETtrac

£12,000 (with all optional covers)

Medical excess i	£150.00
Type of cover i	Maximum benefit, policy
Medical cover limit i	£12,000.00
Age when compulsory excess rises i	8 years
Annual policy limit i
Cancellation fee i	£0.00
Annual condition limit i
Amendment fee i	£0.00
Lifetime policy limit i	£12,000.00
Lifetime condition limit i
Dental cover (if due to an accident) i	£12,000.00
Cruciate ligament damage i	£12,000.00
CT scans i	£12,000.00
MRI scans i	£12,000.00
Prescribed food i	£200.00
Complementary treatment i	£3,000.00
Boarding fees limit i	£1,500.00
Death benefit (illness) i	£1,500.00
Euthanasia cover limit i	£200.00
Cremation i	£200.00
If renewed, are existing conditions covered? i
Holiday cancellation i	£5,000.00
Holiday cover i	£12,000.00
Quarantine costs cover i	£2,000.00
Loss of PETS passport or other travel documents i
Emergency expenses abroad i	£1,500.00
Maximum number of days abroad i	60 days

Insure with PETtrac

Accident only £12,000

Medical excess i	£150.00
Type of cover i	Accident-only
Medical cover limit i	£12,000.00
Age when compulsory excess rises i	8 years
Annual policy limit i
Cancellation fee i	£0.00
Annual condition limit i	£12,000.00
Amendment fee i	£0.00
Lifetime policy limit i
Lifetime condition limit i
Dental cover (if due to an accident) i	£12,000.00
Cruciate ligament damage i	£12,000.00
CT scans i	£12,000.00
MRI scans i	£12,000.00
Prescribed food i	£0.00
Complementary treatment i	£12,000.00
Boarding fees limit i	£0.00
Death benefit (illness) i	£0.00
Euthanasia cover limit i	£0.00
Cremation i	£0.00
If renewed, are existing conditions covered? i
Holiday cancellation i	£0.00
Holiday cover i	£0.00
Quarantine costs cover i	£0.00
Loss of PETS passport or other travel documents i	£0.00
Emergency expenses abroad i	£0.00
Maximum number of days abroad i

Insure with PETtrac

Accident only £3,000

Medical excess i	£150.00
Type of cover i	Accident-only
Medical cover limit i	£3,000.00
Age when compulsory excess rises i	8 years
Annual policy limit i
Cancellation fee i	£0.00
Annual condition limit i	£3,000.00
Amendment fee i	£0.00
Lifetime policy limit i
Lifetime condition limit i
Dental cover (if due to an accident) i	£3,000.00
Cruciate ligament damage i	£3,000.00
CT scans i	£3,000.00
MRI scans i	£3,000.00
Prescribed food i	£0.00
Complementary treatment i	£3,000.00
Boarding fees limit i	£0.00
Death benefit (illness) i	£0.00
Euthanasia cover limit i	£0.00
Cremation i	£0.00
If renewed, are existing conditions covered? i
Holiday cancellation i	£0.00
Holiday cover i	£0.00
Quarantine costs cover i	£0.00
Loss of PETS passport or other travel documents i	£0.00
Emergency expenses abroad i	£0.00
Maximum number of days abroad i

Insure with PETtrac

Accident only £6,000

Medical excess i	£150.00
Type of cover i	Accident-only
Medical cover limit i	£6,000.00
Age when compulsory excess rises i	8 years
Annual policy limit i
Cancellation fee i	£0.00
Annual condition limit i	£6,000.00
Amendment fee i	£0.00
Lifetime policy limit i
Lifetime condition limit i
Dental cover (if due to an accident) i	£6,000.00
Cruciate ligament damage i	£6,000.00
CT scans i	£6,000.00
MRI scans i	£6,000.00
Prescribed food i	£0.00
Complementary treatment i	£6,000.00
Boarding fees limit i	£0.00
Death benefit (illness) i	£0.00
Euthanasia cover limit i	£0.00
Cremation i	£0.00
If renewed, are existing conditions covered? i
Holiday cancellation i	£0.00
Holiday cover i	£0.00
Quarantine costs cover i	£0.00
Loss of PETS passport or other travel documents i	£0.00
Emergency expenses abroad i	£0.00
Maximum number of days abroad i

Dog insurance

Insure with PETtrac

£3,000 (with all optional covers)

Type of cover i	Maximum benefit, policy
Medical cover limit i	£3,000.00
Medical excess i	£150.00
Annual policy limit i
Annual condition limit i
Lifetime policy limit i	£3,000.00
Lifetime condition limit i
Dental cover (if due to an accident) i	£3,000.00
Cruciate ligament damage i	£3,000.00
CT scans i	£3,000.00
MRI scans i	£3,000.00
Prescribed food i	£200.00
Complementary treatment i	£750.00
Euthanasia cover limit i	£200.00
Cremation i	£200.00
If renewed, are existing conditions covered? i
Age when compulsory excess rises i	8 years
Amendment fee i	£0.00
Holiday cancellation i	£5,000.00
Holiday cover i	£3,000.00

Insure with PETtrac

£12,000 (with all optional covers)

Type of cover i	Maximum benefit, policy
Medical cover limit i	£12,000.00
Medical excess i	£150.00
Annual policy limit i
Annual condition limit i
Lifetime policy limit i	£12,000.00
Lifetime condition limit i
Dental cover (if due to an accident) i	£12,000.00
Cruciate ligament damage i	£12,000.00
CT scans i	£12,000.00
MRI scans i	£12,000.00
Prescribed food i	£200.00
Complementary treatment i	£3,000.00
Euthanasia cover limit i	£200.00
Cremation i	£200.00
If renewed, are existing conditions covered? i
Age when compulsory excess rises i	8 years
Amendment fee i	£0.00
Holiday cancellation i	£5,000.00
Holiday cover i	£12,000.00

Insure with PETtrac

£6,000 (with all optional covers)

Type of cover i	Maximum benefit, policy
Medical cover limit i	£6,000.00
Medical excess i	£150.00
Annual policy limit i
Annual condition limit i
Lifetime policy limit i	£6,000.00
Lifetime condition limit i
Dental cover (if due to an accident) i	£6,000.00
Cruciate ligament damage i	£6,000.00
CT scans i	£6,000.00
MRI scans i	£6,000.00
Prescribed food i	£200.00
Complementary treatment i	£1,500.00
Euthanasia cover limit i	£200.00
Cremation i	£200.00
If renewed, are existing conditions covered? i
Age when compulsory excess rises i	8 years
Amendment fee i	£0.00
Holiday cancellation i	£5,000.00
Holiday cover i	£6,000.00

Insure with PETtrac

£6,000

Type of cover i	Maximum benefit, policy
Medical cover limit i	£6,000.00
Medical excess i	£150.00
Annual policy limit i
Annual condition limit i
Lifetime policy limit i	£6,000.00
Lifetime condition limit i
Dental cover (if due to an accident) i	£6,000.00
Cruciate ligament damage i	£6,000.00
CT scans i	£6,000.00
MRI scans i	£6,000.00
Prescribed food i	£200.00
Complementary treatment i	£1,500.00
Euthanasia cover limit i	£200.00
Cremation i	£200.00
If renewed, are existing conditions covered? i
Age when compulsory excess rises i	8 years
Amendment fee i	£0.00
Holiday cancellation i	£5,000.00
Holiday cover i	£0.00

Insure with PETtrac

£12,000

Type of cover i	Maximum benefit, policy
Medical cover limit i	£12,000.00
Medical excess i	£150.00
Annual policy limit i
Annual condition limit i
Lifetime policy limit i	£12,000.00
Lifetime condition limit i
Dental cover (if due to an accident) i	£12,000.00
Cruciate ligament damage i	£12,000.00
CT scans i	£12,000.00
MRI scans i	£12,000.00
Prescribed food i	£200.00
Complementary treatment i	£3,000.00
Euthanasia cover limit i	£200.00
Cremation i	£200.00
If renewed, are existing conditions covered? i
Age when compulsory excess rises i	8 years
Amendment fee i	£0.00
Holiday cancellation i	£5,000.00
Holiday cover i	£0.00

Insure with PETtrac

£3,000

Type of cover i	Maximum benefit, policy
Medical cover limit i	£3,000.00
Medical excess i	£150.00
Annual policy limit i
Annual condition limit i
Lifetime policy limit i	£3,000.00
Lifetime condition limit i
Dental cover (if due to an accident) i	£3,000.00
Cruciate ligament damage i	£3,000.00
CT scans i	£3,000.00
MRI scans i	£3,000.00
Prescribed food i	£200.00
Complementary treatment i	£750.00
Euthanasia cover limit i	£200.00
Cremation i	£200.00
If renewed, are existing conditions covered? i
Age when compulsory excess rises i	8 years
Amendment fee i	£0.00
Holiday cancellation i	£5,000.00
Holiday cover i	£0.00

Insure with PETtrac

Accident only £12,000

Type of cover i	Accident-only
Medical cover limit i	£12,000.00
Medical excess i	£150.00
Annual policy limit i
Annual condition limit i	£12,000.00
Lifetime policy limit i
Lifetime condition limit i
Dental cover (if due to an accident) i	£12,000.00
Cruciate ligament damage i	£12,000.00
CT scans i	£12,000.00
MRI scans i	£12,000.00
Prescribed food i	£0.00
Complementary treatment i	£12,000.00
Euthanasia cover limit i	£0.00
Cremation i	£0.00
If renewed, are existing conditions covered? i
Age when compulsory excess rises i	8 years
Amendment fee i	£0.00
Holiday cancellation i	£0.00
Holiday cover i	£0.00

Insure with PETtrac

Accident only £3,000

Type of cover i	Accident-only
Medical cover limit i	£3,000.00
Medical excess i	£150.00
Annual policy limit i
Annual condition limit i	£3,000.00
Lifetime policy limit i
Lifetime condition limit i
Dental cover (if due to an accident) i	£3,000.00
Cruciate ligament damage i	£3,000.00
CT scans i	£3,000.00
MRI scans i	£3,000.00
Prescribed food i	£0.00
Complementary treatment i	£3,000.00
Euthanasia cover limit i	£0.00
Cremation i	£0.00
If renewed, are existing conditions covered? i
Age when compulsory excess rises i	8 years
Amendment fee i	£0.00
Holiday cancellation i	£0.00
Holiday cover i	£0.00

Insure with PETtrac

Accident only £6,000

Type of cover i	Accident-only
Medical cover limit i	£6,000.00
Medical excess i	£150.00
Annual policy limit i
Annual condition limit i	£6,000.00
Lifetime policy limit i
Lifetime condition limit i
Dental cover (if due to an accident) i	£6,000.00
Cruciate ligament damage i	£6,000.00
CT scans i	£6,000.00
MRI scans i	£6,000.00
Prescribed food i	£0.00
Complementary treatment i	£6,000.00
Euthanasia cover limit i	£0.00
Cremation i	£0.00
If renewed, are existing conditions covered? i
Age when compulsory excess rises i	8 years
Amendment fee i	£0.00
Holiday cancellation i	£0.00
Holiday cover i	£0.00

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